fuel pump Ram 3500 Chassis Cab 2020 Owner's Manual

84GETTING TO KNOW YOUR INSTRUMENT PANEL
6. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition is in the ON/
RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information. 7. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, see “Servicing And
Maintenance.” Follow the warnings under the
Cooling System Pressure Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.

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86GETTING TO KNOW YOUR INSTRUMENT PANEL
Premium Instrument Cluster Descriptions

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further informa -
tion.
3. Speedometer
Indicates vehicle speed. 4. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition is in the ON/
RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information.
5. Temperature Gauge
The gauge pointer shows engine coolant temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, see “Servicing And
Maintenance.” Follow the warnings under the
Cooling System Pressure Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.

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GETTING TO KNOW YOUR INSTRUMENT PANEL89
5. Speedometer
Indicates vehicle speed.
6. Fuel Gauge
The pointer shows the level of fuel in the fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel filler door is located.
Refer to “Refueling The Vehicle — Diesel
Engine” in “Starting And Operating” for
further information. 7. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level
of Diesel Exhaust Fluid in the DEF tank.
Diesel Exhaust Fluid (DEF) is required to
maintain normal vehicle operation and
emissions compliance. If something is
wrong with the gauge, a DEF Warning
Message or Malfunction Indicator Light
(MIL) will be displayed. More information
is available in the instrument cluster
display section under the heading of
Diesel Exhaust Fluid (DEF) Warning
Messages. NOTE:The gauge may take up to five seconds to
update after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF tank. If
you have a fault related to the DEF system,
the gauge may not update to the new level.
See an authorized dealer for service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will possibly warm up the DEF fluid
and allow the gauge to update after a period
of run time. Under very cold conditions, it is
possible that the gauge may not reflect the
new fill level for several drives.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL91
Diesel INSTRUMENT CLUSTER

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further informa -
tion.
3. Speedometer
Indicates vehicle speed.
4. Fuel Gauge
The pointer shows the level of fuel in the fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel filler door is located. Refer to “Refueling The Vehicle — Diesel
Engine” in “Starting And Operating” for
further information.
5. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level of Diesel Exhaust Fluid in the DEF tank.
Diesel Exhaust Fluid (DEF) is required to
maintain normal vehicle operation and
emissions compliance. If something is
wrong with the gauge, a DEF Warning
Message or Malfunction Indicator Light
(MIL) will be displayed. More information
is available in the instrument cluster
display section under the heading of
Diesel Exhaust Fluid (DEF) Warning
Messages. NOTE:
The DEF tank on these vehicles is designed
with a large amount of full reserve. So the
level sensor will indicate a full reading even
before the tank is completely full. To put it
another way, there’s additional storage
capacity in the tank above the Full mark
that’s not represented in the gauge. You may
not see any movement in the reading – even
after driving up to 200 miles
(321 kilometers) in some cases.
The gauge may take up to five seconds to
update after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF tank. If
you have a fault related to the DEF system,
the gauge may not update to the new level.
See an authorized dealer for service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will possibly warm up the DEF fluid
and allow the gauge to update after a period
of run time. Under very cold conditions, it is
possible that the gauge may not reflect the
new fill level for several drives.
3

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158SAFETY
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the ORC will determine whether to have the
Enhanced Accident Response System perform
the following functions:
Cut off fuel to the engine (If Equipped)
Cut off battery power to the electric motor (If
Equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System.
Unlock the power door locks.
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to place the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before reset -
ting the system and starting the engine.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.

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196STARTING AND OPERATING
NOTE:

Use of Climatized ULSD or Number 1 ULSD
Fuel results in a noticeable decrease in fuel
economy.
Climatized ULSD Fuel is a blend of Number 2
ULSD and Number 1 ULSD Fuels which
reduces the temperature at which wax crystals
form in fuel.
The fuel grade should be clearly marked on the
pump at the fuel station.
The engine requires the use of “ULSD Fuel”.
Use of incorrect fuel could result in engine and
exhaust system damage. Refer to “Fuel
Requirements” in “Technical Specifications”
for further information.
If climatized or diesel Number 1 ULSD fuel is
not available, and you are operating below
(20°F/-6°C), in sustained arctic conditions,
Mopar Premium Diesel Fuel Treatment (or
equivalent) is recommended to avoid gelling
(see Fuel Operating Range Chart).
Under some circumstances increased engine
noise may be audible in the seconds following
a cold start. This is most likely to occur when
using fuel that isnt blended for the ambient
temperature present. This may occur on an
unseasonably cold day or when a truck is fueled in a warmer climate and driven to a
colder climate. The noise can typically be
prevented by using Mopar Premium Diesel
Fuel Treatment as recommended (see Fuel
Operating Range Chart)..

Engine Oil Usage
Refer to “Dealer Service” in “Servicing And
Maintenance” for the correct engine oil
viscosity.

Winter Front Cover Usage
A winter front or cold weather cover is to be used in
ambient temperatures below 32°F (0°C), espe
-
cially during extended idle conditions. This cover is
equipped with four flaps for managing total grille
opening in varying ambient temperatures. If a
winter front or cold weather cover is to be used the
flaps should be left in the full open position to allow
air flow to the charge air cooler and automatic
transmission oil cooler. When ambient tempera -
tures drop below 0°F (-17°C) the four flaps need
to be closed. A suitable cold weather cover is avail -
able from your Mopar dealer.
Battery Blanket Usage
A battery loses 60% of its cranking power as the
battery temperature decreases to 0°F (-18°C). For
the same decrease in temperature, the engine
requires twice as much power to crank at the same RPM. The use of 120 Volts AC powered battery
blankets will greatly increase starting capability at
low temperatures. Suitable battery blankets are
available from an authorized Mopar dealer.

Engine Warm-Up
Avoid full throttle operation when the engine is
cold. When starting a cold engine, bring the
engine up to operating speed slowly to allow the
oil pressure to stabilize as the engine warms up.
NOTE:
High-speed, no-load running of a cold engine
can result in excessive white smoke and poor
engine performance. No-load engine speeds
should be kept under 1,000 RPM during the
warm-up period, especially in cold ambient
temperature conditions.
Your vehicle is equipped with an engine warm
up protection feature that may limit engine
performance after cold starting at low ambient
temperatures. The length of time engine speed
is limited is dependent upon engine coolant
temperature. Engine speed may be briefly
limited to 1,000 RPM after starting with coolant
temperature below freezing conditions, and
may be limited to 1,000 RPM for up to approxi
-
mately 2 minutes under more severe cold
conditions.

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198STARTING AND OPERATING
Idle-Up Feature
The driver-controlled high idle speed feature will
help increase cylinder temperatures and
provide additional cab heat, however, excessive
idling may still cause the exhaust aftertreat -
ment system to not properly regenerate.
Extended periods of idle time should be
avoided.
The Idle-Up feature uses the Speed Control
switches to increase engine idle speed and
quickly warm the vehicle's interior.

1. With the transmission in PARK, the parking brake applied, and the engine running,
turn on the speed control, then push the
SET switch.

2. The engine RPM will go up to 1,100 RPM. To increase the RPM, push and hold the
ACCEL/RESUME switch and the idle speed
will increase to approximately 1,500 RPM.
To decrease the RPM, push and hold the
DECEL switch and the idle speed will
decrease to approximately 1,100 RPM.
3. To cancel the Idle–Up feature, either push the CANCEL switch, push the ON/OFF
switch, or press the brake pedal.
Noise
Diesel engines can create noises that may
seem as a concern. The nature of a diesel
engine is compression ignition where
compressed air and fuel are mixed and ignited.
Weather, Barometric Pressure, Altitude and
Temperature will affect how fuel is ignited in the
engine. Engine’s will sound different from day to
day or previous model years. Clicking, ticking, or
light knocking is normal and will change from
day to day, as the engine breaks in, and can
vary with changes in ambient temperature, this
is normal. Diesel equipped vehicles also have
an exhaust aftertreatment system to reduce
emissions utilizing a Diesel Particulate Filter
(DPF) and a Selective Reduction Catalyst (SCR).
The SCR reduces Nox using the Diesel Exhaust
Fluid (DEF) system. DEF is injected directly into
the SCR through an dosing module. This
process will create a clicking sound and at
times, will make noise even with the vehicle shut off. This is normal as the DEF dosing
module is purging DEF. Fuel pump noise may
increase during low speed/light load conditions
when ambient temperature is above 100°F
(38°C), and when fuel tank level is below 10%.
This is a normal condition of the fuel system and
controls strategy. If at any time the check
engine light is on, please visit an authorized
dealer.
Stopping The Engine
Idle the engine a few minutes before routine
shutdown. After full load operation, idle the
engine three to five minutes before shutting it
down. This idle period will allow the lubricating
oil and coolant to carry excess heat away from
the combustion chamber, bearings, internal
components, and turbocharger. This is espe
-
cially important for turbocharged, charge
air-cooled engines. Refer to the following chart
for proper engine shutdown:

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268STARTING AND OPERATING
REFUELING THE VEHICLE — GAS ENGINENOTE:
When the fuel nozzle “clicks” or shuts off the
fuel tank is full.
NOTE:
Tighten the gas cap a quarter turn until you hear
one click. This is an indication that the cap is
properly tightened.
If the gas cap is not tightened properly, the
Malfunction Indicator Light will come on. Be
sure the gas cap is tightened every time the
vehicle is refueled.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system deter -
mines that the fuel filler cap is loose,
improperly installed, or damaged, a
loose gASCAP indicator will display in
the instrument cluster telltale display area.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. Tighten the fuel filler cap
properly and push the RIGHT button to turn off
the message. If the problem continues, the
message will appear the next time the vehicle is
started.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap (fuel filler
cap). A poorly fitting cap could let impurities
into the fuel system. Also, a poorly-fitted
aftermarket cap can cause the MIL
(Malfunction Indicator Light) to illuminate
due to fuel vapors escaping from the
system.
A poorly fitting fuel filler cap may cause the
MIL to turn on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the gas cap is
removed or the tank is being filled.
Never add fuel to the vehicle when the
engine is running. This is in violation of
most state and federal fire regulations and
may cause the MIL to turn on.
WARNING!
A fire may result if gasoline is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place gas
containers on the ground while filling.

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STARTING AND OPERATING269
REFUELING THE VEHICLE — DIESEL ENGINE
NOTE:
When the fuel nozzle “clicks” or shuts off, the
fuel tank is full.
Tighten the fuel filler cap until you hear a
“clicking” sound. This is an indication that the
fuel filler cap is properly tightened.
Make sure that the fuel filler cap is tightened
each time the vehicle is refueled.
Fuel Filler Cap
If the fuel filler cap is lost or damaged, be sure
the replacement cap is for use with this vehicle.
Avoid Using Contaminated Fuel
Fuel that is contaminated by water or dirt can
cause severe damage to the engine fuel
system. Proper maintenance of the engine fuel
filter and fuel tank is essential. Refer to “Dealer
Service” in “Servicing And Maintenance” for
further information.
Bulk Fuel Storage — Diesel Fuel
If you store quantities of fuel, good mainte -
nance of the stored fuel is also essential. Fuel
contaminated with water will promote the
growth of “microbes.” These microbes form
“slime” that will clog the fuel filtration system
and lines. Drain condensation from the supply
tank and change the line filter on a regular
basis.
NOTE:
When a diesel engine is allowed to run out of
fuel, air is pulled into the fuel system.
If the vehicle will not start, refer to “Priming If
The Engine Has Run Out Of Fuel” in “Servicing
And Maintenance” for further information.CAUTION!
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.
WARNING!
A fire may result if gasoline is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place gas
containers on the ground while filling.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel filler cap is
removed or the tank filled.
Never add fuel to the vehicle when the
engine is running.
CAUTION!
Damage to the fuel system or emission
control system could result from using an
improper fuel tank filler tube cap. A poorly
fitting cap could let impurities into the fuel
system.
WARNING!
Do not open the high pressure fuel system
with the engine running. Engine operation
causes high fuel pressure. High pressure fuel
spray can cause serious injury or death.
5

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272STARTING AND OPERATING
(Continued)
3. Stop filling the DEF tank immediately when any of the following happen: DEF stops
flowing from the fill bottle into the DEF tank,
DEF splashes out the filler neck, or a DEF
pump nozzle automatically shuts off.
4. Reinstall cap onto DEF tank. Filling The Def Tank In Cold Climates
Since DEF will begin to freeze at 12°F (-11°C),
your vehicle is equipped with an automatic DEF
heating system. This allows the DEF injection
system to operate properly at temperatures
below 12°F (-11°C). If your vehicle is not in
operation for an extended period of time with
temperatures below 12°F (-11°C), the DEF in
the tank may freeze. If the tank is overfilled and
freezes, it could be damaged. Therefore, do not
overfill the DEF tank.

Extra care should be taken when filling with
portable containers to avoid overfilling. Note the
level of the DEF gauge in your instrument cluster.
You may safely add a maximum of 2 gallons
(7.5 liters) of DEF from portable containers when
your DEF gauge is reading ½ full.

CAUTION!
To avoid DEF spillage, and possible
damage to the DEF tank from overfilling, do
not “top off” the DEF tank after filling.
DO NOT OVERFILL. DEF will freeze below
12ºF (-11ºC). The DEF system is designed
to work in temperatures below the DEF
freezing point, however, if the tank is over
-
filled and freezes, the system could be
damaged.
When DEF is spilled, clean the area imme -
diately with water and use an absorbent
material to soak up the spills on the ground.
Do not attempt to start your engine if DEF is
accidentally added to the diesel fuel tank
as it can result in severe damage to your
engine, including but not limited to failure
of the fuel pump and injectors.
Never add anything other than DEF to the
tank – especially any form of hydrocarbon
such as diesel fuel, fuel system additives,
gasoline, or any other petroleum-based
product. Even a very small amount of these,
less than 100 parts per million or less than
1 oz. per 78 gallons (295 liters) will contam -
inate the entire DEF system and will require
replacement. If owners use a container,
funnel or nozzle when refilling the tank, it
should either be new or one that is has only
been used for adding DEF. Mopar provides
an attachable nozzle with its DEF for this
purpose.
CAUTION! (Continued)

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