wheel Ram 4500 Chassis Cab 2017 Owners Manual

4500/5500 Models
These vehicles do not come equipped with a jack.
NOTE:Jacking and tire changing on 4500/5500 models
should be performed by an authorized dealer, or knowl-
edgeable service personnel with the appropriate heavy
duty equipment, like a tire service company.
Preparations For Jacking
1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Set the parking brake.
4. Place the gear selector into PARK (automatic transmis- sion) or REVERSE (manual transmission). On 4-Wheel
drive vehicles, shift the transfer case to the “4L” posi-
tion. 5. Turn OFF the ignition.
6. Block both the front and rear of the wheel diagonally
opposite of the jacking position. For ex-
ample, if changing the right front tire, block
the left rear wheel.
NOTE: Passengers should not remain in the vehicle when
the vehicle is being jacked.
Jacking Instructions
Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
(Continued)
430 WHAT TO DO IN EMERGENCIES

WARNING!(Continued)
•Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
1. If equipped, remove the spare wheel, jack, and tools from storage.
2. Using the wheel wrench, loosen, but do not remove, the wheel nuts by turning them counterclockwise one turn
while the wheel is still on the ground.
Jack Warning Label
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WHAT TO DO IN EMERGENCIES 431

3. When changing the front wheel, assemble the jack drivetube to the jack and connect the drive tube to the
extension tube. Place the jack under the axle as close to
the tire as possible with the drive tubes extending to the
front. Connect the jack tube extension and wheel
wrench.
When changing a rear wheel, assemble the jack drive tube
to the jack and connect the drive tube to the extension tube.
Securely place the jack under the sway bar bracket (unless
both tires are flat on one side, then place jack under shock
bracket) facing forward in vehicle. Connect the jack tube
extension and lug wrench. Before raising the wheel off the ground, make sure that
the jack will not damage surrounding truck parts and
adjust the jack position as required.
NOTE:
If the jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to use the jack
drive tube in order to lower the jack.
4. By rotating the wheel wrench clockwise, raise the ve- hicle until the wheel just clears the surface.
Front Jacking Locations
Rear Jacking Location
432 WHAT TO DO IN EMERGENCIES

WARNING!
Raising the vehicle higher than necessary can make the
vehicle unstable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
5. Remove the wheel nuts and pull the wheel off. Install the spare wheel and wheel nuts with the cone shaped
end of the nuts toward the wheel on single rear wheel
(SRW) models. On dual rear wheel models (DRW) the
lug nuts are a two-piece assembly with a flat face.
Lightly tighten the nuts. To avoid risk of forcing the
vehicle off the jack, do not fully tighten the nuts until the
vehicle has been lowered.
6. Using the wheel wrench, finish tightening the nuts using a crisscross pattern. For the proper lug nut torque
specifications refer to “Wheel and Tire Torque Specifi-
cations” in this section. If in doubt about the correct
tightness, have them checked with a torque wrench by
your authorized dealer or at a service station.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could injure someone in the vehicle. Always
stow the jack parts and the extra tire and wheel in the
places provided.
7. Install wheel center cap (if equipped) and remove wheel blocks. Do not install chrome or aluminum wheel center
caps on the spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. If the jack will not lower by turning the dial (thumbwheel) by hand, it
may be necessary to use the jack drive tube in order to
lower the jack. Stow the replaced tire, jack, and tools as
previously described.
9. Adjust the tire pressure when possible.
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WHAT TO DO IN EMERGENCIES 433

Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and rear
center caps. Damage can occur to the center cap and/or
the wheel if screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended to
remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert the
blade end into the pull off notch and carefully pull the hub
cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pull off notch of the rear
hub caps. Position the hook and pull straight out on the
ratchet firmly. The hub cap should pop off. The wheel skins
can now be removed. For the front hub cap, use the flat
blade on the end of the lug wrench to pull the caps off. The
wheel skin can now be removed.
CAUTION!
• Use a pulling motion to remove the hub cap. Do not
use a twisting motion when removing the hub cap,
damage to the hub cap; finish may occur.
• The rear hub caps on the dual rear wheel has two
pull off notches. Make sure that the hook of the jack
handle driver is located squarely in the cap notch
before attempting to pull off.
You must use the flat end of the lug wrench to pull off the
wheel skins. Locate the hub cap pull notches (2 notches on
each cap). Insert the flat tip completely and using a back
and forth motion, loosen the wheel skin. Repeat this
procedure around the tire until the skin pops off.
Replace the wheel skins first using a rubber mallet. When
replacing the hub caps, tilt the cap retainer over the lug nut
bolt circle and strike the high side down with a rubber
mallet. Be sure that the hub caps and wheel skins are firmly
seated around the wheel.
Dual Rear Wheels
Slots in the wheels will assist in properly orienting the
inner and outer wheels. Align these slots when assembling
the wheels for best access to the tire valve on the inner
434 WHAT TO DO IN EMERGENCIES

wheel. The tires of both dual wheels must be completely off
the ground when tightening to insure wheel centering and
maximum wheel clamping.
Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove
and install dual rear wheels, use a proper vehicle lifting
device.
NOTE:When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire diameter of the
two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
Wheel Nuts
All wheel nuts should be tightened occasionally to elimi-
nate the possibility of wheel studs being sheared or the bolt
holes in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers
of operation to allow the wheel nuts to become properly set. All wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to recom-
mended torque. Tighten the wheel nuts to final torque in
increments. Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just previously
tightened until final torque is achieved.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information on
stowing your spare tire (if equipped).
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking locations.
However, a floor jack or frame hoist must never be used on
any other parts of the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
6
WHAT TO DO IN EMERGENCIES 435

CAUTION!(Continued)
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Next, shift back and forth between DRIVE and
REVERSE (with automatic transmission) or 2nd gear and
REVERSE (with manual transmission) while gently press-
ing the accelerator. Use the least amount of accelerator
pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
(Continued)
CAUTION!(Continued)
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Starting And Operating” for further information. Once
the vehicle has been freed, push the ESC Offswitch again
to restore ESC Onmode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
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WHAT TO DO IN EMERGENCIES 439

CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE/2nd gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
440 WHAT TO DO IN EMERGENCIES

GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
5. Insert a screwdriver or similar tool into the access port(ringed circle) on the bottom of the steering column, and
push and hold the override release lever up. 6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
Gear Selector Override Access Port
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WHAT TO DO IN EMERGENCIES 441

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles mayalso be towed as described under “Recreational Towing” in
the “Starting and Operating” section.
Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Transmission in PARK
• Manual Transmission in gear ( NOT
NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
442 WHAT TO DO IN EMERGENCIES