maintenance Ram 4500 Chassis Cab 2017 Service Manual

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
510 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
If you prefer mailing your payment, please call for an order
form.
NOTE:A street address is required when ordering manu-
als (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
514 IF YOU NEED CONSUMER ASSISTANCE

Adding Engine Coolant (Antifreeze).............473
Adding Fuel ............................. .400
Additives, Fuel ........................... .398
Adjust Down .............................115,116
Forward ............................115,116
Rearward ...........................115,116
Up................................115,116
Adjustable Pedals ......................... .142
Air Bag Air Bag Operation .........................58
Air Bag Warning Light .....................55
Enhanced Accident Response ..............68, 444
Event Data Recorder (EDR) .................444
If A Deployment Occurs ....................67
Knee Impact Bolsters .......................58
Maintaining Your Air Bag System ..............69
Side Air Bags ......................... .58, 62
Transporting Pets .........................93
Air Bag Light ....................... .55, 96, 201
Air Bag Maintenance .........................69
Air Cleaner, Engine (Engine Air Cleaner Filter) ......454
Air Conditioner Maintenance ..................458
Air Conditioning .......................... .277
Air Conditioning Controls ....................277 Air Conditioning Filter
...................292, 459
Air Conditioning, Operating Tips ...............291
Air Conditioning Refrigerant ...............458, 459
Air Conditioning System ...............277, 291, 458
Air Pressure, Tires ......................... .377
Alarm, Panic ...............................24
Alarm (Security Alarm) ....................19, 203
Alarm System (Security Alarm) .................19
Alterations/Modifications, Vehicle ................7
Antifreeze (Engine Coolant) ...................472
Capacities ............................. .499
Disposal .............................. .474
Anti-Lock Brake System (ABS) .................353
Appearance Care .......................... .481
Ashtray ................................ .177
Assist, Hill Start .......................... .355
Auto
Down Power Windows ...................38
Automatic Door Locks ........................32
Automatic Headlights ...................... .130
Automatic High Beams ..................... .132
Automatic Temperature Control (ATC) ...........291
Automatic Transmission ..................... .478
Adding Fluid .......................... .480
Fluid And Filter Changes ...................481
Fluid Level Check ....................... .479
516 INDEX

How To Stow An Unused ALR Seat Belt.........81
Infants And Child Restraints .................72
Locating The LATCH Anchorages ..............79
Lower Anchors And Tethers For Children ........76
Older Children And Child Restraints ...........73
Seating Positions ..........................75
Cigar Lighter ............................ .177
Clean Air Gasoline ........................ .396
Cleaning Wheels ............................... .483
Climate Control ........................... .277
Cold Weather Operation ..................... .323
Compact Disc (CD) Maintenance ................275
Compact Spare Tire ........................ .381
Console, Overhead ........................ .164
Contract, Service .......................... .512
Coolant Pressure Cap (Radiator Cap) .............474
Cooling System ........................... .471
Adding Coolant (Antifreeze) .................473
Coolant Capacity ........................ .499
Coolant Level ....................... .471, 474
Disposal Of Used Coolant ..................474
Drain, Flush, And Refill ....................472
Inspection ............................. .474
Points To Remember ..................... .475Pressure Cap
........................... .474
Radiator Cap .......................... .474
Selection Of Coolant (Antifreeze) ..........472, 500
Corrosion Protection ....................... .481
Cruise Light ....................... .220, 221, 222
Cupholders .............................. .178
Customer Assistance ....................... .510
Customer Programmable Features ...............256
Daytime Running Lights .....................131
Dealer Service ............................ .451
Defroster, Rear Window ..................... .186
Defroster, Windshield ........................96
Delay

(Intermittent) Wipers ...................139
Differential, Limited-Slip .....................346
Dipsticks Automatic Transmission ....................479
Power Steering ......................... .350
Disabled Vehicle Towing .....................442
Disposal Antifreeze (Engine Coolant) .................474
Do Not Disturb ........................... .314
Door Ajar ............................... .207
Door Ajar Light ........................... .207
518 INDEX

Door LocksDoor Locks ..............................30
KeyFob................................30
Remote ................................30
Remote Keyless Entry ......................30
Door Locks, Automatic .......................32
Door Opener, Garage ....................... .165
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .348
Dual Rear Wheels ....................387, 427, 434
Electrical Power Outlets ..................... .172
Electric Rear Window Defrost ..................186
Electronically Shifted Transfer Case ..............342
Electronic Brake Control System ................353
Anti-Lock Brake System ....................353
Electronic Roll Mitigation ...................361
Traction Control System ....................357
Electronic Range Select (ERS)..................332
Electronic Speed Control (Cruise Control) .........145
Electronic Stability Control (ESC) ...............358
Electronic Throttle Control Warning Light .........205
Electronic Vehicle Information Center (EVIC) .......161
Emergency Brake .......................... .350Emergency, In Case Of
Freeing Vehicle When Stuck .................439
Hazard Warning Flasher ...................426
Jump Starting .......................... .436
Tow Hooks ............................ .440
Emission Control System Maintenance ............449
Engine ................................. .447
Air Cleaner ............................ .454
Break-In Recommendations ................93, 94
Compartment Identification .................447
Coolant (Antifreeze) ..................... .500
Exhaust Gas Caution ...................95, 399
Flooded, Starting ........................ .323
Fuel Requirements ....................... .396
Jump Starting .......................... .436
Oil .............................. .452,
500
Oil Filler Cap .......................... .453
Oil Filter .............................. .454
Oil Selection ........................... .452
Oil Synthetic ........................... .453
Overheating ........................... .426
Engine Oil Viscosity ........................ .453
Enhanced Accident Response Feature ..........68, 444
Entry System, Illuminated .....................21
Ethanol ................................. .39710
INDEX 519

Low Fuel............................. .214
Malfunction Indicator (Check Engine) ..........208
Park ................................. .219
Passing ............................... .138
Seat Belt Reminder ...................... .201
Security Alarm ......................... .203
Service ............................ .493, 494
Tire Pressure Monitoring (TPMS) ..........212, 389
Traction Control ........................ .360
Transfer Case .......................... .341
Turn Signal ....................98, 137, 220, 494
Warning (Instrument Cluster Description) . . . .204, 220
Limited-Slip Differential ..................346, 478
Loading Vehicle ........................... .401
Tires................................. .371
Load Shed Battery Saver Mode ...................... .236
Battery Saver On ........................ .236
Electrical Load Reduction ...................236
Intelligent Battery Sensor ...................236
Locks ....................................30
Automatic Door ..........................32
Child Protection ..........................33
Door ..................................30
Power Door .............................32 Low Tire Pressure System
.....................389
Lubrication, Body ......................... .465
Lug Nuts ......................... .427, 433, 434
Maintenance Free Battery .....................457
Maintenance Procedures ..................... .451
Maintenance Schedule ...................... .504
Malfunction Indicator Light (Check Engine) . . . .208, 449
Manual, Service ........................... .514
Manual Transmission Fluid Level Check ....................... .478
Memory Seat ............................. .124
Methanol ............................... .397
Mirrors ................................. .103
Electric

Powered .........................111
Heated ................................112
Memory .............................. .124
Outside ...............................110
Rearview ....................... .103, 104, 109
Trailer Towing ...........................113
Modifications/Alterations, Vehicle ................7
Monitor, Tire Pressure System ..................389
MOPAR Parts ......................... .450, 513
MTBE/ETBE ............................. .397
10
INDEX 523

Restraints, Child............................70
Rotation, Tires ............................ .386
Safety Checks Inside Vehicle ...................96
Safety Checks Outside Vehicle ..................98
Safety Defects, Reporting .....................513
Safety, Exhaust Gas ..........................95
Safety Information, Tire ..................... .365
Safety Tips ................................95
Schedule, Maintenance ...................... .504
Seat Belt Adjustable Upper Shoulder Belt Anchorage .......47
Automatic Locking Retractor (ALR) ............52
Lap/Shoulder Belt Operation .................45
Lap/Shoulder Belt Untwisting ................47
Pregnant Women .........................51
Seat Belt Extender .........................51
Seat Belt Pretensioner ......................52
Seat Belt Reminder ........................42
Seat Belt Maintenance ...................... .485
Seat Belt Reminder ..........................42
Seat Belts ............................. .41, 96
Adjustable Shoulder Belt ....................47
Adjustable Upper Shoulder Anchorage ..........47
Child Restraint ...........................70 Extender
...............................51
Front Seat ........................... .41, 45
Inspection ..............................96
Operating Instructions ......................45
Pregnant Women .........................51
Pretensioners ............................52
Reminder ............................. .201
Untwisting Procedure ......................47
Seats ..........................114,115,116,121
Adjustment ......................114,115,116
Easy Entry ............................ .127
Folding Floor .......................... .187
Memory .............................. .124
Power ................................115
Reclining Rear .......................... .120
Security Alarm ......................... .19, 203
Selection Of Coolant (Antifreeze) ...............500
SENTRY KEY Key Programming .........................18
Sentry Key (Immobilizer) ......................17
Sentry Key Replacement ......................18
Service

Assistance ......................... .510
Service Contract .......................... .512
Service Manuals .......................... .514
Settings, Personal ......................... .230
526 INDEX