warning Ram 4500 Chassis Cab 2019 Owner's Manual

IN CASE OF EMERGENCY 367
If equipped, the overhead console contains an ASSIST and a
SOS button.
NOTE:
• Your vehicle may be transmitting data as authorized bythe subscriber.
• The SOS and ASSIST buttons will only function if you are connected to an operable LTE (voice/data) or 4G (data)
network. Other Uconnect services will only be operable if
your SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
6

368 IN CASE OF EMERGENCY
(Continued)
2. The LED light located between the ASSIST and SOSbuttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper- ator is made, the SOS Call system may transmit the
following important vehicle information to a SOS oper -
ator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi -
tional help is needed. NOTE:
• Your vehicle may be transmitting data as authorized bythe subscriber.
• Once a connection is made between the vehicle’s SOS Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the vehicle
to determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with important
vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
WARNING!
• If anyone in the vehicle could be in danger (e.g., fire or smoke is visible, dangerous road conditions or loca -
tion), do not wait for voice contact from an Emergency
Services Agent. All occupants should exit the vehicle
immediately and move to a safe location.

IN CASE OF EMERGENCY 369
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is detected,
and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message: “Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device requires service. Please contact your dealer.”
• Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper -
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This may
prevent your vehicle from sending a signal to initiate
an emergency call. To avoid interference that can cause
the SOS Call system to fail, never add aftermarket
equipment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN
ACCIDENT), THE UCONNECT FEATURES, APPS
AND SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
WARNING! (Continued)
• Modifications to any part of the SOS Call system could
cause the air bag system to fail when you need it. You
could be injured if the air bag system is not there to
help protect you.
WARNING! (Continued)
6

370 IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited to,
the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware aredamaged during a crash. • The vehicle battery loses power or becomes disconnected
during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global Positioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
• Ignoring the overhead console light could mean you will not have SOS Call services. If the overhead console
light is illuminated, have your authorized dealer
service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If the
Air Bag Warning Light is illuminated, have your autho -
rized dealer service the Occupant Restraint Control
system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.

380 IN CASE OF EMERGENCY
3. Pull the bulb straight from it's socket and replace.Removing The Bulb From The Bulb SocketFUSES
WARNING!
• When replacing a blown fuse, always use an appro -
priate replacement fuse with the same amp rating as the
original fuse. Never replace a fuse with another fuse of
higher amp rating. Never replace a blown fuse with
metal wires or any other material. Do not place a fuse
inside a circuit breaker cavity or vice versa. Failure to
use proper fuses may result in serious personal injury,
fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is off and that all the other services are switched off and/
or disengaged.
• If the replaced fuse blows again, contact an authorized dealer.
• If a general protection fuse for safety systems (air bag system, braking system), power unit systems (engine
system, transmission system) or steering system blows,
contact an authorized dealer.

390 IN CASE OF EMERGENCY
(Continued)
JACKING AND TIRE CHANGING
F102–20 Amp Yellow Rear Heated Seat Left / Run RLY #3 Coil (HD Only)
F103 –10 Amp Red HeadLamp AFLS (HD Only)
F104 –20 Amp Yellow Power Outlets (Instrument Panel / Center Console) /
Trunk – If Equipped (DS 1500 Only)
UCI Port / USB Rear (HD Only)
Cavity Cartridge Fuse
Micro FuseDescription
CAUTION!
• When installing the power distribution center cover, it is important to ensure the cover is properly positioned
and fully latched. Failure to do so may allow water to
get into the power distribution center and possibly
result in an electrical system failure.
• When replacing a blown fuse, it is important to use only a fuse having the correct amperage rating. The use
of a fuse with a rating other than indicated may result
in a dangerous electrical system overload. If a properly
rated fuse continues to blow, it indicates a problem in
the circuit that must be corrected.
WARNING!
• Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack
or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center where
it can be raised on a lift.
• Never start or run the engine while the vehicle is on a jack.

IN CASE OF EMERGENCY 391
4500/5500 Models
These vehicles do not come equipped with a jack.
NOTE:
Jacking and tire changing on 4500/5500 models should be
performed by an authorized dealer, or knowledgeable
service personnel with the appropriate heavy duty equip-
ment, like a tire service company.
Preparations For Jacking
1. Park the vehicle on a firm, level surface. Avoid ice or slip -
pery areas.
2. Place the gear selector into PARK. On four-wheel drive vehicles, shift the transfer case to the 4L position.
3. Turn on the Hazard Warning flasher.
4. Apply the parking brake.
5. Turn the ignition OFF.
• The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING! (Continued)
WARNING!
Do not attempt to change a tire on the side of the vehicle
close to moving traffic. Pull far enough off the road to
avoid being hit when operating the jack or changing the
wheel.
6

392 IN CASE OF EMERGENCY
(Continued)
6. Block both the front and rear of the wheel diagonallyopposite the jacking position. For example, if the right
front wheel is being changed, block the left rear wheel.
Wheel Blocked
NOTE:
Passengers should not remain in the vehicle when the
vehicle is being jacked.Jacking Instructions 4500 And 5500 Series
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be raised.
• Apply the parking brake firmly and set the transmis -
sion in PARK.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack. If you need to get under a raised vehicle, take it to a service
center where it can be raised on a lift.
• Only use the jack in the positions indicated and for lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely careful of motor traffic.

IN CASE OF EMERGENCY 393
Jack Warning Label1. If equipped, remove the spare wheel, jack, and tools from
storage.
2. Using the lug wrench, loosen, but do not remove, the lug nuts by turning them counterclockwise one turn while
the wheel is still on the ground.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
WARNING! (Continued)CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
6

IN CASE OF EMERGENCY 395
5. Remove the lug nuts and pull the wheel off. Install thespare wheel and lug nuts with the cone shaped end of the
nuts toward the wheel on single rear wheel (SRW)
models. On dual rear wheel models (DRW) the lug nuts
are a two-piece assembly with a flat face. Lightly tighten
the nuts. To avoid risk of forcing the vehicle off the jack,
do not fully tighten the nuts until the vehicle has been
lowered.
6. Using the lug wrench, finish tightening the nuts using a crisscross pattern. For the proper lug nut torque specifica -
tions refer to “Wheel And Tire Torque Specifications” in
“Technical Specifications.” If in doubt about the correct
tightness, have them checked with a torque wrench by an
authorized dealer or at a service station. 7. Install wheel center cap (if equipped) and remove wheel
blocks. Do not install chrome or aluminum wheel center
caps on the spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. If the jack will not lower by turning the dial (thumbwheel) by hand, it
may be necessary to use the jack driver in order to lower
the jack. Stow the replaced tire, jack, and tools as previ -
ously described.
9. Adjust the tire pressure when possible.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle less stable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.WARNING!
A loose tire or jack thrown forward in a collision or hard
stop, could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided.
6