service indicator Ram 4500 Chassis Cab 2020 User Guide

GETTING TO KNOW YOUR INSTRUMENT PANEL115
Speed Control Fault Warning Light
This warning light will illuminate to
indicate the Speed Control System
is not functioning properly and
service is required. Contact an
authorized dealer.
Yellow Indicator Lights
Forward Collision Warning Off Indicator Light
— If Equipped
This indicator light illuminates to indi -
cate that Forward Collision Warning is
off.
Refer to “Auxiliary Driving Systems” in “Safety”
for further information.
TOW/HAUL Indicator Light
This indicator light will illuminate
when TOW/HAUL mode is selected.
Refer to “Automatic Transmission” in “Starting
And Operating” for further information.
Trailer Merge Assist Indicator Light — If
Equipped
This indicator light will illuminate to
indicate when Trailer Merge Assist
has been activated.
Cargo Light — If Equipped
This indicator light will illuminate
when the cargo light is activated by
pushing the cargo light button on the
headlight switch.
Snowplow Mode Indicator Light — If Equipped
This indicator light will illuminate
when Snowplow Mode has been acti -
vated.
Refer to “Snowplow” in “Starting And Oper -
ating” for further information.
4WD Lock Indicator Light
This light alerts the driver that the
vehicle is in the four-wheel drive LOCK
mode. The front and rear driveshafts
are mechanically locked together, forcing the front and rear wheels to rotate at the
same speed.
Refer to “Four-Wheel Drive Operation” in
“Starting And Operating” for further information
on four-wheel drive operation and proper use.
4WD Low Indicator Light — If Equipped
This light alerts the driver that the
vehicle is in the four-wheel drive LOW
mode. The front and rear driveshafts
are mechanically locked together
forcing the front and rear wheels to rotate at the
same speed. Low range provides a greater gear
reduction ratio to provide increased torque at
the wheels.
Refer to “Four-Wheel Drive Operation — If
Equipped” in “Starting And Operating” for
further information on four-wheel drive opera -
tion and proper use.
4WD High Indicator Light — If Equipped
This light alerts the driver that the
vehicle is in the four-wheel drive HIGH
mode. The front and rear driveshafts
are mechanically locked together
forcing the front and rear wheels to rotate at the
same speed.
3

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116GETTING TO KNOW YOUR INSTRUMENT PANEL
NEUTRAL Indicator Light — If Equipped
This light alerts the driver that the
4WD power transfer case is in the
NEUTRAL mode and the front and rear
driveshafts are disengaged from the
powertrain.
Cold Ambient Derate Mode Indicator Light —
If Equipped
This indicator light will illuminate
when a derate (engine power reduc -
tion) is activated for protection of the
turbocharger in cold ambient
temperatures.
For further information, refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel”.
Diesel Exhaust Brake Indicator Light — If
Equipped
This indicator light will illuminate
when the Diesel Exhaust Brake has
been activated, and is in full strength
mode.
Refer to “Diesel Exhaust Brake (Engine
Braking)” in “Starting And Operating” for further
information.
Low Diesel Exhaust Fluid (DEF) Indicator
Light — If Equipped
The Low Diesel Exhaust Fluid (DEF)
Indicator will illuminate if the vehicle
is low on Diesel Exhaust Fluid (DEF).
Refer to “Starting And Operating” for
further information.
Wait To Start Light — If Equipped
This indicator light will illuminate for
approximately two seconds when the
ignition is turned to the RUN position.
Its duration may be longer based on
colder operating conditions. Vehicle will not
initiate start until telltale is no longer displayed.
Refer to “Starting The Engine” in “Starting And
Operating” for further information.
NOTE:
The “Wait To Start” telltale may not illuminate if
the intake manifold temperature is warm
enough.
Water In Fuel Indicator Light — If Equipped
The “Water In Fuel Indicator Light” will
illuminate when there is water
detected in the fuel filter. If this light
remains on, DO NOT start the vehicle before you drain the water from the fuel filter to
prevent engine damage.
Refer to the “Draining Fuel/Water Separator
Filter” section in “Dealer Service” in “Servicing
And Maintenance” for further information.
Green Indicator Lights
Adaptive Cruise Control (ACC) Set With Target
Light — If Equipped
This will display when the ACC is set
and a target vehicle is detected.
Refer to “Adaptive Cruise Control (ACC) — If
Equipped” in “Starting And Operating” for
further information.
Adaptive Cruise Control (ACC) Set With No
Target Detected Indicator Light — If Equipped
This light will turn on when the Adap -
tive Cruise Control is SET and there is
no target vehicle detected.
Refer to "Adaptive Cruise Control (ACC) — If
Equipped" in "Starting And Operating" for
further information.

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118GETTING TO KNOW YOUR INSTRUMENT PANEL
Blue Indicator Lights
High Beam Indicator Light
This indicator light will illuminate to
indicate that the high beam head -
lights are on. With the low beams acti -
vated, push the multifunction lever
forward (toward the front of the vehicle) to turn
on the high beams. Pull the multifunction lever
rearward (toward the rear of the vehicle) to turn
off the high beams. If the high beams are off,
pull the lever toward you for a temporary high
beam on, "flash to pass" scenario.
ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II. This
system monitors the performance of the emis -
sions, engine, and transmission control
systems. When these systems are operating
properly, your vehicle will provide excellent
performance and fuel economy, as well as
engine emissions well within current govern -
ment regulations. If any of these systems require service, the OBD
II system will turn on the Malfunction Indicator
Light (MIL). It will also store diagnostic codes
and other information to assist your service
technician in making repairs. Although your
vehicle will usually be drivable and not need
towing, see an authorized dealer for service as
soon as possible.
Onboard Diagnostic System (OBD II)
Cybersecurity
Your vehicle is required to have an Onboard
Diagnostic system (OBD II) and a connection
port to allow access to information related to
the performance of your emissions controls.
Authorized service technicians may need to access this information to assist with the diag
-
nosis and service of your vehicle and emissions
system.
For further information, refer to “Cybersecurity”
in “Multimedia”.
CAUTION!
Prolonged driving with the MIL on could
cause further damage to the emission
control system. It could also affect fuel
economy and driveability. The vehicle must
be serviced before any emissions tests can
be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
WARNING!
ONLY an authorized service technician
should connect equipment to the OBD II
connection port in order to read the VIN,
diagnose, or service your vehicle.
If unauthorized equipment is connected to
the OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems, including safety related systems, could
be impaired or a loss of vehicle control
could occur that may result in an acci -
dent involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.

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GETTING TO KNOW YOUR INSTRUMENT PANEL119
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS
In some localities, it may be a legal requirement
to pass an inspection of your vehicle's emis-
sions control system. Failure to pass could
prevent vehicle registration.
For states that require an Inspection
and Maintenance (I/M), this check
verifies the “Malfunction Indicator
Light (MIL)” is functioning and is not
on when the engine is running, and that the
OBD II system is ready for testing.
Normally, the OBD II system will be ready. The
OBD II system may not be ready if your vehicle
was recently serviced, recently had a depleted
battery or a battery replacement. If the OBD II
system should be determined not ready for the
I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test,
which you can use prior to going to the test
station. To check if your vehicle's OBD II system
is ready, you must do the following:
1. Cycle the ignition switch to the ON position,
but do not crank or start the engine.

NOTE:
If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the “Malfunc -
tion Indicator Light (MIL)” symbol come on
as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
The MIL will flash for about 10 seconds
and then return to being fully illuminated
until you turn OFF the ignition or start the
engine. This means that your vehicle's
OBD II system is not ready and you
should not proceed to the I/M station.
The MIL will not flash at all and will
remain fully illuminated until you place
the ignition in the off position or start the
engine. This means that your vehicle's
OBD II system is ready and you can
proceed to the I/M station. If your OBD II system is not ready,
you should
see an authorized dealer or repair facility. If your
vehicle was recently serviced or had a battery
failure or replacement, you may need to do
nothing more than drive your vehicle as you
normally would in order for your OBD II system
to update. A recheck with the above test routine
may then indicate that the system is now ready.
Regardless of whether your vehicle's OBD II
system is ready or not, if the MIL is illuminated
during normal vehicle operation you should
have your vehicle serviced before going to the I/
M station. The I/M station can fail your vehicle
because the MIL is on with the engine running.
3

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STARTING AND OPERATING205
(Continued)
(Continued)
AUTOMATIC TRANSMISSION
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave a vehicle equipped
with Keyless Enter-N-Go in the ACC or ON/
RUN mode. A child could operate power
windows, other controls, or move the
vehicle.
Be sure the parking brake is fully disen
-
gaged before driving; failure to do so can
lead to brake failure and a collision.
Always fully apply the parking brake when
leaving your vehicle or it may roll and cause
damage or injury. Also, be certain to leave
the transmission in PARK. Failure to do so
may cause the vehicle to roll and cause
damage or injury.
CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake
system malfunction is indicated. Have the
brake system serviced by an authorized
dealer immediately.
WARNING! (Continued)
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
The transmission may not engage PARK if
the vehicle is moving. Always bring the
vehicle to a complete stop before shifting to
PARK, and verify that the transmission gear
position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is
completely stopped, and the PARK position
is properly indicated, before exiting the
vehicle.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle, always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, turn the engine
OFF, and remove the key fob. When the
ignition is in the LOCK/OFF (key removal)
position, (or, with Keyless Enter-N-Go, when
the ignition is in the OFF mode) the trans -
mission is locked in PARK, securing the
vehicle against unwanted movement.
When leaving the vehicle, always make
sure the ignition is in the OFF mode,
remove the key fob from the vehicle, and
lock the vehicle.
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
WARNING! (Continued)
5

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210STARTING AND OPERATING
If the transmission temperature exceeds
normal operating limits, the powertrain
controller will modify the transmission shift
schedule and expand the range of torque
converter clutch engagement. This is done to
prevent transmission damage due to over -
heating.
If the transmission becomes extremely hot or is
in danger of overheating, the “Transmission
Temperature Warning Light” may illuminate and
the transmission may operate differently until
the transmission cools down.
NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer
up a steep grade, or in stop-and-go traffic)
during hot weather. In these conditions, torque
converter slip can impose a significant addi -
tional heat load on the cooling system. Down -
shifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to
NEUTRAL (when stopped in heavy traffic) can
help to reduce this excess heat generation. During cold temperatures, transmission opera
-
tion may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm up time of
the engine and transmission to achieve
maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmis -
sion fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section).
On trucks with AS66RC or AS69RC transmis -
sion, FIFTH and SIXTH gears may be inhibited
briefly on cold starts below 41°F (5°C), and
during very cold temperatures (-4°F [-20°C] or
below), operation may briefly be limited to third
gear only. During this condition, the ability of the
vehicle to accelerate under heavily loaded
conditions may be reduced. In all cases, normal
operation will resume once the transmission
temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electroni -
cally for abnormal conditions. If a condition is
detected that could result in transmission
damage, Transmission Limp Home Mode is acti -
vated. In this mode, the transmission remains
in third gear (for AS66RC/AS69RC transmis -
sion) regardless of which forward gear is
selected. If an AS66RC/AS69RC equipped truck enters Limp Home Mode at highway speeds, it
will initially engage fifth gear, until the vehicle
slows to a speed where third gear can be
engaged. PARK, REVERSE, and NEUTRAL will
continue to operate. The Malfunction Indicator
Light (MIL) may be illuminated. Limp Home
Mode allows the vehicle to be driven to an
authorized dealer for service without damaging
the transmission.
In the event of a momentary problem, the trans
-
mission can be reset to regain all forward gears
by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the trans -
mission will return to normal operation.

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220STARTING AND OPERATING
This electronically shifted transfer case is
designed to be driven in the two–wheel drive
position (2WD) for normal street and highway
conditions on dry hard surfaced roads. Driving
the vehicle in 2WD will have greater fuel
economy benefits as the front axle is not
engaged in 2WD.
When additional traction is required, the
transfer case 4WD HIGH and 4WD LOW posi -
tions can be used to maximize torque to the
front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is
accomplished by pushing the desired position
on the 4WD control switch.
Refer to “Shifting Procedure” in this section for
specific shifting instructions.
The 4WD HIGH and 4WD LOW positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD HIGH and 4WD LOW posi -
tions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline
components. NOTE:
The transfer case Neutral button is located in
the center of the 4WD Control Switch and is
pushed by using a ballpoint pen or similar
object. The transfer case Neutral position is to
be used for recreational towing only. Refer to
“Recreational Towing” in “Starting And Oper
-
ating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights
(4WD HIGH and 4WD LOW) are located in the
instrument cluster and indicate the current and
desired transfer case selection. When you
select a different transfer case position, the
indicator lights will do the following:
If All Of The Following Shift Conditions Are Met:

1. The current position indicator light will turn off.

2. The selected position indicator light will flash until the transfer case completes the
shift.
3. When the shift is complete, the indicator light for the selected position will stop
flashing and remain on. If One Or More Of The Following Shift Conditions
Are Not Met:

1. The indicator light for the current position
will remain on.

2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:
Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry
the selection, push the current position, wait
five seconds, and retry selection. To find the
shift requirements, refer to the “Shifting Proce-
dure” for your transfer case, located in this
section.
The “SVC 4WD Warning Light” monitors the
electronic shift four-wheel drive system. If this
light remains on after engine start up or illumi -
nates during driving, it means that the
four-wheel drive system is not functioning prop -
erly and that service is required.

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224STARTING AND OPERATING
If All Of The Following Shift Conditions Are Met:

1. The current position indicator light will turn off.

2. The selected position indicator light will flash until the transfer case completes the
shift.
3. When the shift is complete, the indicator light for the selected position will stop
flashing and remain on.
If One Or More Of The Following Shift Conditions
Are Not Met:

1. The indicator light for the current position will remain on.

2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:
Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry
the selection, turn the control switch back to the
current position, wait five seconds, and retry selection. To find the shift requirements, refer
to the "Shifting Procedure" for your transfer
case, located in this section.
The “SVC 4WD Warning Light” monitors the
electronic shift four-wheel drive system. If this
light remains on after engine start up or illumi
-
nates during driving, it means that the
four-wheel drive system is not functioning prop -
erly and that service is required.
NOTE:
Do not attempt to make a shift while only the
front or rear wheels are spinning, as this can
cause damage to driveline components.
When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that
of the 2WD or 4WD HIGH positions at a given
road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h). Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and circum
-
ference on each wheel. Any difference in tire
size can cause damage to the drivetrain.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe
turning and stopping speeds. Do not go faster
than road conditions permit.
Shifting Procedure
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will
remain ON and the newly selected position
indicator light will continue to flash until all
the requirements for the selected position
have been met. To retry a shift: return the
control switch back to the original position,
make certain all shift requirements have
been met, wait five seconds and try the shift
again.
WARNING!
Always engage the parking brake when
powering down the vehicle if the “SVC 4WD
Warning Light” is illuminated. Not engaging
the parking brake may allow the vehicle to
roll, which may cause personal injury.

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IN CASE OF EMERGENCY301
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High
Beam Headlamp, Front Park And Turn — If
Equipped
Low Beam

1. Open the hood.

2. Disconnect and isolate the negative battery
cable.
3. Reach into the front wheel house ahead of the front wheel, remove the fastener, and
lift the cover over the access hole in the
front of the wheel house splash shield.
Access to the rear of the lamp can be gained
through this access hole.
Splash Shield Access Cover
4. Reach through the access hole of the wheel
house splash shield and disengage the bulb
access cover by rotating counterclockwise.

Bulb Access Cover

Front Fog Lamps (LED Headlamps)
LED (Serviced At An Authorized Dealer)
Side Indicators (Front And Side View Mirror) LED (Serviced At An Authorized Dealer)
Center High Mounted Stop Lamp (CHMSL) 921
Cab Roof Marker Lamps 194NA
Box Off Tail Lamps – Stop/Turn/Tail/License Plate 1157
Box Off Tail Lamps – Back Up 1156
Exterior Bulbs
Bulb Name Bulb Number
1 — Access Cover
2 — Fastener
6

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329
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indi-
cator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating Condi-
tions can cause the change oil message to illu -
minate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles
(805 km). An authorized dealer will reset the oil change
indicator message after completing the sched
-
uled oil change. If a scheduled oil change is
performed by someone other than an autho -
rized dealer, the message can be reset by refer -
ring to the steps described under “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
Gas Engines:
Under no circumstances should oil change
intervals exceed 8,000 miles (13,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty:
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or very low
engine RPM. This type of vehicle use is consid -
ered Severe Duty. Once A Month Or Before A Long Trip:Check engine oil level.
Check windshield washer fluid level.
Check the tire inflation pressures and look
for unusual wear or damage. Rotate at the
first sign of irregular wear.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering and
automatic transmission (six-speed only), and
fill as needed.
Check function of all interior and exterior
lights.
7

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