ECO mode Ram 4500 Chassis Cab 2020 Owner's Manual

6
REFUELING THE VEHICLE —
DIESEL ENGINE ................................................. 269 Fuel Filler Cap ............................................269
Avoid Using Contaminated Fuel ................269Bulk Fuel Storage — Diesel Fuel ...............269
Diesel Exhaust Fluid ..................................270Diesel Exhaust Fluid Storage ....................270
Adding Diesel Exhaust Fluid (DEF) ........... 271
VEHICLE LOADING .......................................... 273
Gross Vehicle Weight Rating (GVWR) ......273Payload .......................................................273Gross Axle Weight Rating (GAWR) ............273
Tire Size ......................................................273
Rim Size......................................................273
Inflation Pressure ......................................273
Curb Weight................................................273
Loading .......................................................273
TRAILER TOWING ............................................ 274
Common Towing Definitions .....................274Trailer Hitch Type and Maximum
Trailer Weight .............................................278 Trailer Towing Weights (Maximum Trailer
Weight Ratings) .......................................279 Trailer And Tongue Weight .......................279
Towing Requirements ...............................279
Towing Tips ................................................284 SNOWPLOW ....................................................... 286
Before Plowing ........................................... 286
Snowplow Prep Package Model
Availability .................................................. 286 Over The Road Operation With Snowplow
Attached ..................................................... 287 Operating Tips ............................................ 287General Maintenance................................ 287
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) .......................................... 288
Towing This Vehicle Behind Another
Vehicle ........................................................ 288 Recreational Towing — Two-Wheel Drive
Models ........................................................ 289 Recreational Towing — Four-Wheel Drive
Models ........................................................ 289
DRIVING TIPS ...................................................... 292
Driving On Slippery Surfaces ................... 292
Driving Through Water .............................. 292
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .................... 294
ASSIST AND SOS SYSTEM — IF EQUIPPED..... 294General Information .................................. 299
BULB REPLACEMENT ......................................300
Replacement Bulbs .............................. 300
Replacing Exterior Bulbs ........................... 301
FUSES ..................................................................305
Power Distribution Center ......................... 306 JACKING AND TIRE CHANGING ...................... 314
4500/5500 Models .................................. 315
Preparations For Jacking .......................... 315
Jacking Instructions 4500 And
5500 Series ............................................... 315 To Stow The Flat Or Spare —
If Equipped ................................................ 318 Hub Caps/Wheel Covers —
If Equipped ............................................... 318
JUMP STARTING ............................................... 319
Preparations For Jump Start ..................... 320
Jump Starting Procedure .......................... 320
IF YOUR ENGINE OVERHEATS ......................... 321
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................ 322
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................ 323
FREEING A STUCK VEHICLE ............................ 324
TOWING A DISABLED VEHICLE ...................... 326
Two-Wheel Drive Models ........................... 327
Four-Wheel Drive Models .......................... 327
Emergency Tow Hooks — If Equipped ...... 328
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................ 328
EVENT DATA RECORDER (EDR) ....................... 328

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8
FUEL REQUIREMENTS — GAS ENGINE .......... 399 6.4L Engine ................................................399
Reformulated Gasoline ........................ 399Materials Added To Fuel .........................400
Gasoline/Oxygenate Blends ....................400
Do Not Use E-85 In Non-Flex
Fuel Vehicles ..............................................400 CNG And LP Fuel System
Modifications .............................................400 MMT In Gasoline ........................................401
Fuel System Cautions ................................401Carbon Monoxide Warnings ....................401
FUEL REQUIREMENTS – DIESEL ENGINE .. 402
Fuel Specifications ...................................402
Biodiesel Fuel Requirements ....................403
VEHICLE SPECIFCATIONS ................................. 404
FLUID CAPACITIES — GAS ENGINE ............... 405
FLUID CAPACITIES — DIESEL ENGINE ......... 405
FLUIDS AND LUBRICANTS — GAS ENGINE .... 407 Engine ........................................................ 407
Chassis .....................................................409
FLUIDS AND LUBRICANTS —
DIESEL ENGINE ................................................. 410
Engine ........................................................ 410
Chassis .......................................................412
MOPAR ACCESSORIES .................................... 413
Authentic Accessories By Mopar .............413
MULTIMEDIA
UCONNECT SYSTEMS .......................................414
CYBERSECURITY ............................................... 414
UCONNECT SETTINGS .......................................415 Uconnect 3 Settings .................................. 415Uconnect 4/4C/4C NAV Settings ............. 430Uconnect 4C NAV With 12-inch Display
Settings ...................................................... 449
SAFETY AND GENERAL INFORMATION ........... 467
Safety Guidelines....................................... 467
UCONNECT 3 WITH 5-INCH DISPLAY ..............468
Introduction................................................ 468
Radio Mode ................................................ 469
Media Mode ............................................... 472Phone Mode ............................................... 474
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ......................................................... 481
Radio Operation ......................................... 481
Media Mode ............................................... 481
IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ....................................................481
RADIO OPERATION AND MOBILE PHONES ...483
Regulatory And Safety Information........... 484 VOICE RECOGNITION QUICK TIPS ................. 485
Introducing Uconnect ................................ 485
Get Started................................................. 485Basic Voice Commands ............................ 485Radio .......................................................... 486
Media ......................................................... 488Phone ......................................................... 489Voice Text Reply — If Equipped ................. 490
Climate (4C/4C NAV)................................. 491Navigation (4C NAV) .................................. 492
SiriusXM Guardian™ (4C/4C NAV) —
If Equipped ................................................. 492 Register (4C/4C NAV)................................ 493
Mobile App (4C/4C NAV) ........................... 493
SiriusXM® Travel Link (4C NAV) ............... 494Siri® Eyes Free — If Equipped ................. 495
Using Do Not Disturb ................................ 496
Android Auto™ — If Equipped .................. 496Apple CarPlay® — If Equipped ................. 497
General Information .................................. 498
Additional Information............................... 499

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10
INTRODUCTION
Dear Customer, congratulations on selecting
your new vehicle. Be assured that it represents
precision workmanship, distinctive styling, and
high quality.
This is a specialized utility vehicle. It can go
places and perform tasks that are not intended
for conventional passenger vehicles. It handles
and maneuvers differently from many
passenger vehicles both on-road and off-road,
so take time to become familiar with your
vehicle. If equipped, the two-wheel drive version
of this vehicle was designed for on-road use
only. It is not intended for off-road driving or use
in other severe conditions suited for a
four-wheel drive vehicle. Before you start to
drive this vehicle, read the Owner’s Manual. Be
sure you are familiar with all vehicle controls,
particularly those used for braking, steering,
transmission, and transfer case shifting. Learn
how your vehicle handles on different road
surfaces. Your driving skills will improve with
experience. When driving off-road, or working
the vehicle, don’t overload the vehicle or expect
the vehicle to overcome the natural laws of
physics. Always observe federal, state, provin-cial and local laws wherever you drive. As with
other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in
“Starting and Operating” for further informa
-
tion.
This Owner's Manual has been prepared with
the assistance of service and engineering
specialists to acquaint you with the operation
and maintenance of your vehicle. It is
supplemented by Warranty Information, and
customer-oriented documents. Within this
information, you will find a description of the
services that FCA US LLC offers to its
customers, the vehicle's warranty coverage,
and the details of the terms and conditions for
maintaining its validity. Please take the time to
read all of these publications carefully before
driving your vehicle for the first time. Following
the instructions, recommendations, tips, and
important warnings in this manual will help
assure safe and enjoyable operation of your
vehicle. This Owner's Manual describes all versions of
this vehicle. Options and equipment dedicated
to specific markets or versions are not expressly
indicated in the text. Therefore, you should only
consider the information which is related to the
trim level, engine, and version that you have
purchased. Any content introduced throughout
the Owner's Information, that may or may not be
applicable to your vehicle, will be identified with
the wording “If Equipped”. All data contained in
this publication are intended to help you use
your vehicle in the best possible way. FCA US
LLC aims at a constant improvement of the
vehicles produced. For this reason, it reserves
the right to make changes to the model
described for technical and/or commercial
reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that an
authorized dealer knows your vehicle best, has
factory-trained technicians and genuine
MOPAR® parts, and cares about your
satisfaction.

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14GETTING TO KNOW YOUR VEHICLE
To Lock The Doors
If the vehicle is equipped with remote power
door locks, push and release the lock button on
the key fob to lock all doors. The turn signal
lights will flash and the horn will chirp to
acknowledge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when
the doors are locked with the key fob. This
feature can be turned on or turned off.
NOTE:
Pushing the lock button on the key fob while you
are in the vehicle will activate the vehicle secu -
rity alarm system. Opening a door with the
vehicle security alarm system activated will
cause the alarm to sound. Push the unlock
button to deactivate the vehicle security alarm
system.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push
the Panic button on the key fob. When the Panic
Alarm is activated, the turn signals will flash, the
horn will pulse on and off, and the interior lights
will turn on.
The Panic Alarm will stay on for three minutes
unless you turn it off by either pushing the Panic
button a second time or driving the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ACC or ON/RUN position while
the Panic Alarm is activated. However, the
exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m)
from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Replacing The Battery In The Key Fob With
Remote Control
The replacement battery model is one CR2032
battery. NOTE:
Perchlorate Material — special handling may
apply. See
www.dtsc.ca.gov/hazard -
ouswaste/perchlorate for further informa -
tion.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.

1. Remove the emergency key by pushing and holding the release button located on
the side of the key fob while pulling the
emergency key out with your other hand.

Emergency Key Release button

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GETTING TO KNOW YOUR VEHICLE19
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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20GETTING TO KNOW YOUR VEHICLE
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors and disarm the vehicle secu -
rity alarm system (if equipped). Then, prior to
the end of the 15 minute cycle, place the igni -
tion in the ON/RUN position.
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort System can be acti -
vated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer -
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
REMOTE START — IF EQUIPPED (DIESEL)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the
key fob may reduce this range.

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GETTING TO KNOW YOUR VEHICLE21
The Remote Start system will wait for the
“Wait To Start” Indicator Light to extinguish
before cranking the engine. This allows time
for the intake heater to preheat the incoming
air, and is normal operation in cold weather.
Refer to “Wait To Start Light,” located in
“Warning Lights And Messages” within
“Getting To Know Your Instrument Panel” for
more information.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Transmission in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
Water In Fuel Indicator Light is not illumi -
nated
Wait To Start Light Indicator Light is not illu -
minated
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Open
Remote Start Aborted — Hood Open
Remote Start Aborted — Fuel Low
Remote Start Aborted — System Fault The instrument cluster display message is
stored until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice, within five seconds. The
parking lights will flash and the horn will chirp
twice (if programmed). In cold ambient
temperature conditions, the diesel vehicle may
delay crank up to 30 seconds for the Intake Air
Heater. Once the vehicle has started, the
engine will run for 15 minutes.
NOTE:
Crank may be delayed up to 75 seconds for
intake air heater operation at high altitudes,
and/or extreme cold.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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22GETTING TO KNOW YOUR VEHICLE
Additional features, such as windshield
wipers, will also not be available while the
vehicle is in the Remote Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition switch must be
placed in the ON/RUN position before you
can repeat the start sequence for a third
cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shut downs, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
To exit Remote Start Mode and drive the vehicle
before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the door and disarm the vehicle security alarm System (if equipped). Then, prior to the
end of the 15 minute cycle, place the ignition in
the ON/RUN position.
NOTE:
The ignition switch must be in the ON/RUN posi
-
tion in order to drive the vehicle.
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort System can be acti -
vated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. There -
fore, only key fobs that are programmed to the
vehicle can be used to start and operate the
vehicle. The system cannot reprogram a key fob
obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.

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26GETTING TO KNOW YOUR VEHICLE
Power Door Locks — If Equipped
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.
Power Door Lock Switches

While in the ACC or ON/RUN positions, if you
push the power door lock switch, and any front
door is open, the power locks will not operate.
This prevents you from accidentally locking your
key fob in the vehicle. Removing the key fob or
closing the door will allow the locks to operate.
A chime will sound if the key fob is in the vehicle
and a door is open, as a reminder to remove the
key fob.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and
a feature of Keyless Enter-N-Go. This feature
allows you to lock and unlock the vehicle’s
door(s) without having to push the key fob lock
or unlock buttons. NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The vehicles security alarm can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).
The key fob may not be able to be detected by
the vehicle Passive Entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the Passive Entry door handle from
locking/unlocking the vehicle.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING!
(Continued)

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GETTING TO KNOW YOUR VEHICLE31
40-20-40 Front Bench Seat — If Equipped
The seat is divided into three segments. The
outboard seat portions are each 40% of the
total width of the seat. On some models, the
back of the center portion (20%) easily folds
down to provide an armrest/center storage
compartment.
Power Driver Seat Adjustment — If Equipped
Some models may be equipped with an
eight-way power driver's seat. The power seat
switches are located on the outboard side of the
driver's seat cushion. There are two power seat
switches that are used to control the movement
of the seat cushion and the seatback.

Power Seat Switches

Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and rear -
ward. Push the seat switch forward or rearward.
The seat will move in the direction of the switch.
Release the switch when the desired position
has been reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the
rear of seat switch, the seat will move in the
direction of the switch. Release the switch when
the desired position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted
in four directions. Pull upward or push down -
ward on the front or rear of the seat switch, the
front or rear of the seat cushion will move in the
direction of the switch. Release the switch when
the desired position is reached.
Reclining The Seatback
The angle of the seatback can be adjusted
forward or rearward. Push the seatback switch
forward or rearward, the seat will move in the
direction of the switch. Release the switch when
the desired position is reached.
1 — Power Seat Switch
2 — Power Seatback Switch
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt, which could result
in serious injury or death.
CAUTION!
Do not place any article under a power seat
or impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat’s path.
2

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