Tank Ram 4500 Chassis Cab 2020 Owner's Manual

84GETTING TO KNOW YOUR INSTRUMENT PANEL
6. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition is in the ON/
RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information. 7. Temperature Gauge
The gauge pointer shows engine coolant
temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, see “Servicing And
Maintenance.” Follow the warnings under the
Cooling System Pressure Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.

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86GETTING TO KNOW YOUR INSTRUMENT PANEL
Premium Instrument Cluster Descriptions

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further informa -
tion.
3. Speedometer
Indicates vehicle speed. 4. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition is in the ON/
RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
Refer to “Refueling The Vehicle — Gas
Engine” in “Starting And Operating” for
further information.
5. Temperature Gauge
The gauge pointer shows engine coolant temperature. The pointer positioned
within the normal range indicates that
the engine cooling system is operating
satisfactorily.
The gauge pointer will likely indicate a higher temperature when driving in hot
weather, up mountain grades, or when
towing a trailer. It should not be allowed
to exceed the upper limits of the normal
operating range.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, see “Servicing And
Maintenance.” Follow the warnings under the
Cooling System Pressure Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.

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GETTING TO KNOW YOUR INSTRUMENT PANEL89
5. Speedometer
Indicates vehicle speed.
6. Fuel Gauge
The pointer shows the level of fuel in the fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel filler door is located.
Refer to “Refueling The Vehicle — Diesel
Engine” in “Starting And Operating” for
further information. 7. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level
of Diesel Exhaust Fluid in the DEF tank.
Diesel Exhaust Fluid (DEF) is required to
maintain normal vehicle operation and
emissions compliance. If something is
wrong with the gauge, a DEF Warning
Message or Malfunction Indicator Light
(MIL) will be displayed. More information
is available in the instrument cluster
display section under the heading of
Diesel Exhaust Fluid (DEF) Warning
Messages. NOTE:The gauge may take up to five seconds to
update after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF tank. If
you have a fault related to the DEF system,
the gauge may not update to the new level.
See an authorized dealer for service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will possibly warm up the DEF fluid
and allow the gauge to update after a period
of run time. Under very cold conditions, it is
possible that the gauge may not reflect the
new fill level for several drives.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL91
Diesel INSTRUMENT CLUSTER

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this display shows the instrument cluster
display messages. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further informa -
tion.
3. Speedometer
Indicates vehicle speed.
4. Fuel Gauge
The pointer shows the level of fuel in the fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel filler door is located. Refer to “Refueling The Vehicle — Diesel
Engine” in “Starting And Operating” for
further information.
5. Diesel Exhaust Fluid (DEF) Gauge
The DEF Gauge displays the actual level of Diesel Exhaust Fluid in the DEF tank.
Diesel Exhaust Fluid (DEF) is required to
maintain normal vehicle operation and
emissions compliance. If something is
wrong with the gauge, a DEF Warning
Message or Malfunction Indicator Light
(MIL) will be displayed. More information
is available in the instrument cluster
display section under the heading of
Diesel Exhaust Fluid (DEF) Warning
Messages. NOTE:
The DEF tank on these vehicles is designed
with a large amount of full reserve. So the
level sensor will indicate a full reading even
before the tank is completely full. To put it
another way, there’s additional storage
capacity in the tank above the Full mark
that’s not represented in the gauge. You may
not see any movement in the reading – even
after driving up to 200 miles
(321 kilometers) in some cases.
The gauge may take up to five seconds to
update after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF tank. If
you have a fault related to the DEF system,
the gauge may not update to the new level.
See an authorized dealer for service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF tank
heater will possibly warm up the DEF fluid
and allow the gauge to update after a period
of run time. Under very cold conditions, it is
possible that the gauge may not reflect the
new fill level for several drives.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL95
Adaptive Cruise Control Ready
When ACC is activated but the vehicle speed
setting has not been selected, the display will
read “Adaptive Cruise Control Ready.”
Push the SET + or the SET- button (located on
the steering wheel) and the following will display
in the instrument cluster display:
ACC SET
When ACC is set, the set speed will display in
the instrument cluster.
The ACC screen may display once again if any
ACC activity occurs, which may include any of
the following:
Distance Setting Change
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
For further information, refer to “Adaptive
Cruise Control (ACC) — If Equipped” in “Starting
And Operating.”
Fuel Economy
Push and release the up or down arrow button
until the Fuel Economy menu item is highlighted
in the instrument cluster display. Push and Hold
the right arrow button to reset Average Fuel
Economy.
Current Fuel Economy Gauge
Average Fuel Economy Value
Range To Empty
Fuel Tank Levels — If Equipped
Trip A/Trip B
Push and release the up or down arrow button
until the Trip menu item is highlighted in the
instrument cluster display. Push and release
the right arrow button to enter the submenus of
Trip A and Trip B. The Trip A or Trip B information
will display the following:
Distance
Average Fuel Economy
Elapsed Time
Push and hold right arrow button to reset all
information.
Trailer Tow
Push and release the up or down arrow button
until the Trailer Tow menu item is highlighted in
the instrument cluster display. Push and
release the right arrow button and the next
screen will display the following trailer trip infor -
mation:
Trip Distance (trailer specific): Push and hold
the right arrow button to reset the distance.
Trailer Brake
Output
Type
Gain
Trailer Tire Pressure — If Equipped
Audio
Push and release the up or down arrow button
until the Audio Menu icon/title is highlighted in
the instrument cluster display. This menu will
display the audio source information, including
the Song name, Artist name, and audio source
with an accompanying graphic.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL105
Diesel Exhaust Fluid (DEF) Warning
Messages
There are four different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 mph
(8 km/H) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:
DEF Low Refill Soon — This message will
display when the low level is reached, during
vehicle start up, and with increased
frequency during vehicle operation. It will be
accompanied by a single chime. Approxi -
mately 5 gallons (19 Liters) of DEF is required
to refill the tank when this message is initially
displayed on pickup applications, and
approximately 7 gallons (26 Liters) are
required on chassis-cab applications.
Speed Limited to 5 MPH in XXX mi Refill DEF
— This message will continuously display if
the “DEF Low Refill Soon” message is
ignored, and the frequency of occurrence of
the chime will increase unless up to 2 gallons
(7.5 Liters) of DEF is added to the tank.
5 MPH Max Speed on Restart, Long Idle or
Refuel Refill DEF — This message will contin -
uously display when the counter reaches
zero, and will be accompanied by a periodic
chime.
The vehicle will only be capable of a
maximum speed of 5 mph upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended
period of time, approximately one hour or
greater.
If the system detects that the level of fuel in the tank has increased.
Add a minimum of 2 gallons (7.5 Liters) of
DEF to the tank in order to avoid vehicle
operation at a maximum speed of 5 mph
(8 km/H). NOTE:
A minimum of 2 gallons (7.5 Liters) may be
required to restore normal vehicle operation.
Although the vehicle will start normally and can
be placed in gear after this message has been
initially displayed, extreme caution should be
utilized since the vehicle will only be capable of
maneuvering at a maximum speed of 5 mph
(8 km/H).
Diesel Exhaust Fluid (DEF) Fault Warning
Messages
There are five different messages which are
displayed if the vehicle detects that the DEF
system has been filled with a fluid other than
DEF, has experienced component failures, or
when tampering has been detected. The vehicle
may be limited to a maximum speed of 5 mph
(8 km/H) if the DEF system is not serviced
within less than 200 miles (322 km) of the fault
being detected.
When the DEF system needs to be serviced the
following warnings will display:
3

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106GETTING TO KNOW YOUR INSTRUMENT PANEL
Service DEF System See Dealer — This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to the nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.
5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will
display if the DEF system has not been
serviced after the “Service DEF System – See
Dealer” message is displayed. This message
will continuously display until the mileage
counter reaches zero, and will be accompa -
nied by a periodic chime. The message will
continue to countdown until it reaches zero
unless the vehicle is serviced. We recom -
mend you drive to your nearest authorized
dealer and have your vehicle serviced imme -
diately.
NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recurring faults are detected in a time interval of less
than 40 hours, the counter may restart at the value where it stopped when a previous fault
was temporarily remedied, or at a minimum of
50 miles (80 km).
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer
— This
message will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a
maximum speed of 5 mph upon the first of
the following conditions to occur:
If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended
period of time, approximately one hour or
greater.
If the system detects that the level of fuel in the tank has increased.
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a peri -
odic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of 5 mph.
Your vehicle will require towing, see an
authorized dealer for service. NOTE:
When this message is displayed, the engine can
still be started. However, the vehicle will only
operate at a maximum speed of 5 mph.
Incorrect DEF Detected See Dealer
— This
message will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The message
will be accompanied by a single chime. We
recommend you drive to the nearest autho -
rized dealer and have your vehicle serviced
as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced Ram
Active Air system that provides enhanced
performance, especially when towing under
demanding hot or high altitude conditions. If the
instrument cluster display displays the
message “Active Airbox Service Required See
Dealer”, vehicle performance may be reduced
until service is performed by an authorized RAM
dealer.

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158SAFETY
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the ORC will determine whether to have the
Enhanced Accident Response System perform
the following functions:
Cut off fuel to the engine (If Equipped)
Cut off battery power to the electric motor (If
Equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System.
Unlock the power door locks.
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to place the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before reset -
ting the system and starting the engine.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.

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198STARTING AND OPERATING
Idle-Up Feature
The driver-controlled high idle speed feature will
help increase cylinder temperatures and
provide additional cab heat, however, excessive
idling may still cause the exhaust aftertreat -
ment system to not properly regenerate.
Extended periods of idle time should be
avoided.
The Idle-Up feature uses the Speed Control
switches to increase engine idle speed and
quickly warm the vehicle's interior.

1. With the transmission in PARK, the parking brake applied, and the engine running,
turn on the speed control, then push the
SET switch.

2. The engine RPM will go up to 1,100 RPM. To increase the RPM, push and hold the
ACCEL/RESUME switch and the idle speed
will increase to approximately 1,500 RPM.
To decrease the RPM, push and hold the
DECEL switch and the idle speed will
decrease to approximately 1,100 RPM.
3. To cancel the Idle–Up feature, either push the CANCEL switch, push the ON/OFF
switch, or press the brake pedal.
Noise
Diesel engines can create noises that may
seem as a concern. The nature of a diesel
engine is compression ignition where
compressed air and fuel are mixed and ignited.
Weather, Barometric Pressure, Altitude and
Temperature will affect how fuel is ignited in the
engine. Engine’s will sound different from day to
day or previous model years. Clicking, ticking, or
light knocking is normal and will change from
day to day, as the engine breaks in, and can
vary with changes in ambient temperature, this
is normal. Diesel equipped vehicles also have
an exhaust aftertreatment system to reduce
emissions utilizing a Diesel Particulate Filter
(DPF) and a Selective Reduction Catalyst (SCR).
The SCR reduces Nox using the Diesel Exhaust
Fluid (DEF) system. DEF is injected directly into
the SCR through an dosing module. This
process will create a clicking sound and at
times, will make noise even with the vehicle shut off. This is normal as the DEF dosing
module is purging DEF. Fuel pump noise may
increase during low speed/light load conditions
when ambient temperature is above 100°F
(38°C), and when fuel tank level is below 10%.
This is a normal condition of the fuel system and
controls strategy. If at any time the check
engine light is on, please visit an authorized
dealer.
Stopping The Engine
Idle the engine a few minutes before routine
shutdown. After full load operation, idle the
engine three to five minutes before shutting it
down. This idle period will allow the lubricating
oil and coolant to carry excess heat away from
the combustion chamber, bearings, internal
components, and turbocharger. This is espe
-
cially important for turbocharged, charge
air-cooled engines. Refer to the following chart
for proper engine shutdown:

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268STARTING AND OPERATING
REFUELING THE VEHICLE — GAS ENGINENOTE:
When the fuel nozzle “clicks” or shuts off the
fuel tank is full.
NOTE:
Tighten the gas cap a quarter turn until you hear
one click. This is an indication that the cap is
properly tightened.
If the gas cap is not tightened properly, the
Malfunction Indicator Light will come on. Be
sure the gas cap is tightened every time the
vehicle is refueled.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system deter -
mines that the fuel filler cap is loose,
improperly installed, or damaged, a
loose gASCAP indicator will display in
the instrument cluster telltale display area.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information. Tighten the fuel filler cap
properly and push the RIGHT button to turn off
the message. If the problem continues, the
message will appear the next time the vehicle is
started.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap (fuel filler
cap). A poorly fitting cap could let impurities
into the fuel system. Also, a poorly-fitted
aftermarket cap can cause the MIL
(Malfunction Indicator Light) to illuminate
due to fuel vapors escaping from the
system.
A poorly fitting fuel filler cap may cause the
MIL to turn on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the gas cap is
removed or the tank is being filled.
Never add fuel to the vehicle when the
engine is running. This is in violation of
most state and federal fire regulations and
may cause the MIL to turn on.
WARNING!
A fire may result if gasoline is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place gas
containers on the ground while filling.

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