technical specifications Ram 4500 Chassis Cab 2020 Owner's Manual

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION ............................................................................................................................ 10
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................12
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ........................................................82
4 SAFETY ......................................................................................................................................... 120 5 STARTING AND OPERATING ............................................................................................... 183
6 IN CASE OF EMERGENCY .................................................................................................... 294 7 SERVICING AND MAINTENANCE ...................................................................................... 329
8 TECHNICAL SPECIFICATIONS ............................................................................................ 397
9 MULTIMEDIA ...............................................................................................................................414
10 CUSTOMER ASSISTANCE .................................................................................................... 500
11 INDEX ............................................................................................................................................ 504

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7
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GAS ENGINE ....... 329Maintenance Plan......................................330
Heavy Duty Use Of The Vehicle ................. 333
SCHEDULED SERVICING — DIESEL ENGINE .. 334
Oil Change Indicator System —
Cummins Diesel .........................................335 Perform Service Indicator —
Cummins Diesel ........................................335 Maintenance Plan — Cummins
Diesel Engine ............................................336
ENGINE COMPARTMENT ................................ 343
6.4L Engine ...............................................3436.7L Engine ................................................344
Checking Oil Level — Gas Engine .............345
Checking Oil Level — Diesel Engine ..........345
Adding Washer Fluid ................................345Maintenance-Free Battery .......................346
Pressure Washing ......................................346
DEALER SERVICE .............................................. 347
Engine Oil .................................................. 347Engine Oil Filter ........................................349
Engine Air Cleaner Filter .........................349
Air Conditioner Maintenance ................. 351
Accessory Drive Belt Inspection................354Draining Fuel/Water Separator Filter .....354
Engine Mounted Fuel Filter
Replacement ..............................................356 Underbody Mounted Fuel Filter
Replacement ..............................................357 Priming If The Engine Has Run
Out Of Fuel ................................................ 358 Intervention Regeneration Strategy —
Message Process Flow ............................. 359 Diesel Exhaust Fluid .................................. 359Body Lubrication ...................................... 360
Windshield Wiper Blades ........................ 360
Exhaust System ........................................ 362
Cooling System ......................................... 363
Charge Air Cooler — Inter-Cooler .............. 366
Brake System ............................................ 367Automatic Transmission............................ 368
Rear Axle And 4x4 Front Driving Axle Fluid
Level ....................................................... 370 Transfer Case ............................................ 371Noise Control System Required
Maintenance & Warranty ......................... 371
HOISTING ............................................................374
TIRES....................................................................374
Tire Safety Information ........................... 374
Tires — General Information .................... 382
Tire Types ................................................... 386
Spare Tires — If Equipped ....................... 387
Wheel And Wheel Trim Care .................. 389Tire Chains and Traction Devices ............ 390
Tire Rotation Recommendations .............. 391 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 392
Treadwear .................................................. 392
Traction Grades ......................................... 392Temperature Grades ................................. 393
STORING THE VEHICLE .................................. 393
BODYWORK ........................................................ 393 Protection From Atmospheric Agents ..... 393
Body And Underbody Maintenance .......... 394Preserving The Bodywork.......................... 394
INTERIORS ......................................................... 395
Seats And Fabric Parts .............................. 395
Plastic And Coated Parts........................... 396
Leather Parts ............................................. 396
Glass Surfaces .......................................... 396
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 397Vehicle Identification Number ................. 397
BRAKE SYSTEM ................................................ 397
Hydraulic Brake Assist — If Equipped....... 397
WHEEL AND TIRE TORQUE
SPECIFICATIONS .............................................. 397
Torque Specifications .............................. 398

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196STARTING AND OPERATING
NOTE:

Use of Climatized ULSD or Number 1 ULSD
Fuel results in a noticeable decrease in fuel
economy.
Climatized ULSD Fuel is a blend of Number 2
ULSD and Number 1 ULSD Fuels which
reduces the temperature at which wax crystals
form in fuel.
The fuel grade should be clearly marked on the
pump at the fuel station.
The engine requires the use of “ULSD Fuel”.
Use of incorrect fuel could result in engine and
exhaust system damage. Refer to “Fuel
Requirements” in “Technical Specifications”
for further information.
If climatized or diesel Number 1 ULSD fuel is
not available, and you are operating below
(20°F/-6°C), in sustained arctic conditions,
Mopar Premium Diesel Fuel Treatment (or
equivalent) is recommended to avoid gelling
(see Fuel Operating Range Chart).
Under some circumstances increased engine
noise may be audible in the seconds following
a cold start. This is most likely to occur when
using fuel that isnt blended for the ambient
temperature present. This may occur on an
unseasonably cold day or when a truck is fueled in a warmer climate and driven to a
colder climate. The noise can typically be
prevented by using Mopar Premium Diesel
Fuel Treatment as recommended (see Fuel
Operating Range Chart)..

Engine Oil Usage
Refer to “Dealer Service” in “Servicing And
Maintenance” for the correct engine oil
viscosity.

Winter Front Cover Usage
A winter front or cold weather cover is to be used in
ambient temperatures below 32°F (0°C), espe
-
cially during extended idle conditions. This cover is
equipped with four flaps for managing total grille
opening in varying ambient temperatures. If a
winter front or cold weather cover is to be used the
flaps should be left in the full open position to allow
air flow to the charge air cooler and automatic
transmission oil cooler. When ambient tempera -
tures drop below 0°F (-17°C) the four flaps need
to be closed. A suitable cold weather cover is avail -
able from your Mopar dealer.
Battery Blanket Usage
A battery loses 60% of its cranking power as the
battery temperature decreases to 0°F (-18°C). For
the same decrease in temperature, the engine
requires twice as much power to crank at the same RPM. The use of 120 Volts AC powered battery
blankets will greatly increase starting capability at
low temperatures. Suitable battery blankets are
available from an authorized Mopar dealer.

Engine Warm-Up
Avoid full throttle operation when the engine is
cold. When starting a cold engine, bring the
engine up to operating speed slowly to allow the
oil pressure to stabilize as the engine warms up.
NOTE:
High-speed, no-load running of a cold engine
can result in excessive white smoke and poor
engine performance. No-load engine speeds
should be kept under 1,000 RPM during the
warm-up period, especially in cold ambient
temperature conditions.
Your vehicle is equipped with an engine warm
up protection feature that may limit engine
performance after cold starting at low ambient
temperatures. The length of time engine speed
is limited is dependent upon engine coolant
temperature. Engine speed may be briefly
limited to 1,000 RPM after starting with coolant
temperature below freezing conditions, and
may be limited to 1,000 RPM for up to approxi
-
mately 2 minutes under more severe cold
conditions.

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STARTING AND OPERATING229
POWER STEERING
Hydraulic Power Steering
The standard power steering system will give
you good vehicle response and increased ease
of maneuverability in tight spaces. The system
will provide mechanical steering capability if
power assist is lost.
If for some reason the power assist is inter -
rupted, it will still be possible to steer your
vehicle. Under these conditions, you will
observe a substantial increase in steering
effort, especially at very low vehicle speeds and
during parking maneuvers.
NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should only be checked if a leak is suspected,
abnormal noises are apparent, and/or the
system is not functioning as anticipated. Check
fluid level when the engine is cold and off. Coor -
dinate inspection efforts through an authorized
dealer. If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces. Refer to “Fluids
And Lubricants” in “Technical Specifications”
for further information.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.
WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended
power steering fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.5

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STARTING AND OPERATING271
Adding Diesel Exhaust Fluid (DEF)
The DEF gauge (located on the instrument
cluster) will display the level of DEF remaining in
the tank. Refer to “Instrument Cluster” and
“Instrument Cluster Descriptions” in “Getting To
Know Your Instrument Panel” for further infor -
mation.
NOTE:
Driving conditions (altitude, vehicle speed,
load, etc.) will effect the amount of DEF that
is used in your vehicle.
Another factor is that outside temperature
can affect DEF consumption. In cold condi -
tions, 12°F (-11°C) and below, the DEF
gauge needle can stay on a fixed position and
may not move for extended periods of time.
This is a normal function of the system.
There is an electric heater inside the DEF
tank that automatically works when neces -
sary. And if the DEF supply does freeze, the
truck will operate normally until it thaws.
DEF Fill Procedure
NOTE:
Refer to “Fluids And Lubricants” in “Technical
Specifications” for the correct fluid type.

1. Remove cap from DEF tank (located on
drivers side of the vehicle or in fuel door).

DEF Filler Cap And Fuel Fill Chassis Cab Models

2. Insert DEF fill adapter/nozzle into DEF tank filler neck. NOTE:The DEF gauge may take up to five seconds
to update after adding a gallon or more of
Diesel Exhaust Fluid (DEF) to the DEF tank.
If you have a fault related to the DEF
system, the gauge may not update to the
new level. See an authorized dealer for
service.
The DEF gauge may also not immediately
update after a refill if the temperature of the
DEF fluid is below 39°F (4°C). The DEF line
heater will possibly warm up the DEF fluid
and allow the gauge to update after a period
of run time. Under very cold conditions, it is
possible that the gauge may not reflect the
new fill level for several drives.
Excessive overfilling of the DEF tank can
result in a MIL lamp/fault code and inaccu
-
rate level readings.1 — Diesel Exhaust Fluid (DEF) Fill Location
2 — Diesel Fuel Fill Location
5

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IN CASE OF EMERGENCY317
5. Remove the lug nuts and pull the wheel off.
Install the spare wheel and lug nuts with the
cone shaped end of the nuts toward the
wheel on Single Rear-Wheel (SRW) models.
On Dual Rear-Wheel models (DRW) the lug
nuts are a two-piece assembly with a flat
face. Lightly tighten the nuts. To avoid risk
of forcing the vehicle off the jack, do not
fully tighten the nuts until the vehicle has
been lowered.
6. Using the lug wrench, finish tightening the nuts using a crisscross pattern. For the
proper lug nut torque specifications refer to
“Wheel And Tire Torque Specifications” in
“Technical Specifications.” If in doubt about
the correct tightness, have them checked
with a torque wrench by an authorized
dealer or at a service station. 7. Install wheel center cap (if equipped) and
remove wheel blocks. Do not install chrome
or aluminum wheel center caps on the
spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. If the jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary
to use the jack driver in order to lower the
jack. Stow the replaced tire, jack, and tools
as previously described.
9. Adjust the tire pressure when possible.
10. After 25 miles (40 km), check the lug nut torque with a torque wrench to ensure that
all lug nuts are properly seated against the
wheel.
Dual Rear Wheels
Slots in the wheels will assist in properly
orienting the inner and outer wheels. Align
these slots when assembling the wheels for
best access to the tire valve on the inner wheel.
The tires of both dual wheels must be
completely off the ground when tightening to
insure wheel centering and maximum wheel
clamping.
Dual wheel models require a special heavy-duty
lug nut tightening adapter (included with the
vehicle) to correctly tighten the lug nuts. Also,
when it is necessary to remove and install dual
rear wheels, use a proper vehicle lifting device.
NOTE:
When installing a spare tire (if equipped) as part
of a dual rear wheel end combination, the tire
diameter of the two individual tires must be
compared. If there is a significant difference,
the larger tire should be installed in a front loca-
tion. The correct direction of rotation for dual
tire installations must also be observed.WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off
the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop, could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided.
6

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318IN CASE OF EMERGENCY
It is recommended that wheel stud nuts be kept
torqued to specifications at all times. Torque
wheel stud nuts to specifications at each lubri -
cation interval.
Refer to “Wheel And Tire Torque Specifications”
in “Technical Specifications” for further infor -
mation.
Wheel Nuts
All wheel nuts should be tightened occasionally
to eliminate the possibility of wheel studs being
sheared or the bolt holes in the wheels
becoming elongated. This is especially
important during the first few hundred miles/
kilometers of operation to allow the wheel nuts
to become properly set. All wheel nuts should
first be firmly seated against the wheel. The
wheel nuts should then be tightened to recom -
mended torque. Tighten the wheel nuts to final
torque in increments. Progress around the bolt
circle, tightening the wheel nut opposite to the
wheel nut just previously tightened until final
torque is achieved. Refer to “Wheel And Tire Torque Specifications”
in “Technical Specifications” for further infor
-
mation.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builder’s Guide for infor -
mation on stowing your spare tire (if equipped).
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising
the vehicle off the ground. For 3500 Single Rear-Wheel (SRW) models, use
the flat end of the lug wrench to hook and pull
off the hub cap. Find the opening in the hub cap,
insert the lug wrench, and pull off the cap. If you
need to pry against the wheel, protect the wheel
surface.

Lug Wrench Insertion Location — Hub Cap

CAUTION!
Use extreme caution when removing the front
and rear wheel covers. Damage can occur to
the center cap and/or the wheel if
screwdriver type tools are used. A pulling
motion, not a pry off motion, is recommended
to remove the caps.

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364SERVICING AND MAINTENANCE
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized
dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant (anti -
freeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. NOTE:
Mixing of engine coolant (antifreeze) other
than specified Organic Additive Technology
(OAT) engine coolant (antifreeze), may result
in engine damage and may decrease corro
-
sion protection. Organic Additive Technology
(OAT) engine coolant is different and should
not be mixed with Hybrid Organic Additive
Technology (HOAT) engine coolant (anti -
freeze) or any “globally compatible” coolant
(antifreeze). If a non-OAT engine coolant
(antifreeze) is introduced into the cooling
system in an emergency, the cooling system
will need to be drained, flushed, and refilled
with fresh OAT coolant (conforming to
MS.90032), by an authorized dealer as soon
as possible.
Do not use water alone or alcohol-based
engine coolant (antifreeze) products. Do not
use additional rust inhibitors or antirust prod -
ucts, as they may not be compatible with the
radiator engine coolant and may plug the
radiator.
This vehicle has not been designed for use
with propylene glycol-based engine coolant
(antifreeze). Use of propylene glycol-based
engine coolant (antifreeze) is not recom -
mended.
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added
to the system please contact an authorized
dealer.
Adding Coolant
Your vehicle has been built with an improved
engine coolant (OAT coolant conforming to
MS.90032) that allows extended maintenance
intervals. This engine coolant (antifreeze) can
be used up to ten years or 150,000 miles
(240,000 km) before replacement. To prevent
reducing this extended maintenance period, it
is important that you use the same engine
coolant (OAT coolant conforming to MS.90032)
throughout the life of your vehicle.
Please review these recommendations for
using Organic Additive Technology (OAT) engine
coolant (antifreeze) that meets the require-
ments of FCA Material Standard MS.90032.
When adding engine coolant (antifreeze):
We recommend using Mopar Antifreeze/
Coolant 10 Year/150,000 Mile
(240,000 km) Formula OAT (Organic Additive
Technology) that meets the requirements of
FCA Material Standard MS.90032.

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SERVICING AND MAINTENANCE367
(Continued)
Brake System
In order to ensure brake system performance,
all brake system components should be
inspected periodically. Refer to the “Mainte -
nance Plan” in this section for the proper main -
tenance intervals.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood
service or immediately if the brake system
warning lamp indicates system failure.
If necessary, add fluid to bring level within the
designated marks on the side of the reservoir of
the brake master cylinder. Be sure to clean the
top of the master cylinder area before removing
cap. With disc brakes the fluid level can be expected
to fall as the brake linings wear. However, an
unexpected drop in fluid level may be caused by
a leak and a system check should be
conducted.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
WARNING!
Riding the brakes can lead to brake failure
and possibly a collision. Driving with your foot
resting or riding on the brake pedal can result
in abnormally high brake temperatures,
excessive lining wear, and possible brake
damage. You would not have your full braking
capacity in an emergency.WARNING!
Use only manufacturer's recommended
brake fluid. Refer to “Fluids And Lubri
-
cants” in “Technical Specifications” for
further information. Using the wrong type of
brake fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory
installed hydraulic master cylinder reser -
voir.
To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
a open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)
7

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368SERVICING AND MAINTENANCE
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission perfor-
mance and life. Use only the manufacturer’s
specified transmission fluid. Refer to “Fluids
And Lubricants” in “Technical Specifications”. It
is important to maintain the transmission fluid
at the correct level using the recommended
fluid. No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the trans -
mission. Automatic Transmission Fluid (ATF) is
an engineered product and its performance
may be impaired by supplemental additives.
Therefore, do not add any fluid additives to the
transmission. The only exception to this policy is
the use of special dyes for diagnosing fluid
leaks in six-speed transmissions. Avoid using
transmission sealers as they may adversely
affect seals.
Fluid Level Check — Eight-Speed
Transmission
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required, therefore the transmission has no dipstick. An authorized dealer can check your
transmission fluid level using special service
tools.
If you notice fluid leakage or transmission
malfunction, visit an authorized dealer immedi
-
ately to have the transmission fluid level
checked. Operating the vehicle with an
improper fluid level can cause severe transmis -
sion damage.
Fluid Level Check — Six-Speed Transmission
It is best to check the fluid level when the trans -
mission is at normal operating temperature
(158-176°F / 70-80°C). This normally occurs
after at least 15 miles (25 km) of driving. At
normal operating temperature the fluid cannot
be held comfortably between the fingertips. You
can read the transmission sump temperature in
the instrument cluster screen (refer to “Instru -
ment Cluster Display” in “Getting To Know Your
Instrument Panel” for further information).
CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder, and
(for six-speed transmissions) will require
more frequent fluid and filter changes. Refer
to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.

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