4WD Ram 5500 Chassis Cab 2011 Owner's Manual

If a problem is detected, the light will come on while the
engine is running. Cycle the ignition key when the
vehicle has completely stopped and the shift lever is
placed in the PARK position, the light should turn off.
If the light remains lit with the engine running, your
vehicle will usually be drivable; however, see an autho-
rized dealer for service as soon as possible. If the light is
flashing when the engine is running, immediate service is
required and you may experience reduced performance,
an elevated/rough idle or engine stall and your vehicle
may require towing.
For vehicles equipped with a premium cluster this indi-
cator will display in the Electronic Vehicle Information
Center (EVIC). Refer to ”Electronic Vehicle Information
Center (EVIC) — If Equipped” for further information.8. 4WD Indicator
This light indicates the vehicle is in four-wheel
drive and 4LOCK. 4WD allows all four wheels
to receive torque from the engine simulta-
neously.
9. SERV (Service) 4WD The SERV 4WD light monitors the electric shift
four-wheel drive system. If the SERV 4WD
light stays on or comes on during driving, it
means that the four-wheel drive system is not
functioning properly and that service is required.
For vehicles equipped with a premium cluster this indi-
cator will display in the Electronic Vehicle Information
Center (EVIC). Refer to ”Electronic Vehicle Information
Center (EVIC) — If Equipped” for further information.
182 UNDERSTANDING YOUR INSTRUMENT PANEL

•SERV 4WDThe SERV 4WD light monitors the electric shift
4WD system. If the SERV 4WD light stays on or
comes on during driving, it means that the
4WD system is not functioning properly and
that service is required.
•Transmission Temperature Light This light indicates that there is excessive trans-
mission fluid temperature that might occur
with severe usage such as trailer towing. It may
also occur when operating the vehicle in a high
torque converter slip condition, such as 4-wheel-drive
operation (e.g., snow plowing, off- road operation). If this
light comes on, stop the vehicle and run the engine at idle
or faster, with the transmission in NEUTRAL until the
light goes off.
•Loose Gascap Message If the vehicle diagnostic system determines
that the fuel filler cap is loose, improperly
installed, or damaged, a loose gascap icon will
display in the telltale display area. Tighten the
fuel filler cap properly and press the SELECT button to
turn off the message. If the problem continues, the
message will appear the next time the vehicle is started.
A loose, improperly installed, or damaged fuel filler cap
may also turn on the Malfunction Indicator Light (MIL).
Oil Change Required
Your vehicle is equipped with an engine oil change
indicator system. The Oil Change Required message will
flash in the EVIC display for approximately 10 seconds
after a single chime has sounded to indicate the next
scheduled oil change interval. The engine oil change
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UNDERSTANDING YOUR INSTRUMENT PANEL 199

2H or 4H⇔4L
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h), shift
the transmission into NEUTRAL. While the vehicle is
coasting at 2 to 3 mph (3 to 5 km/h), shift the transfer
case lever firmly to the desired position. Do not pause in
transfer case NEUTRAL.
NOTE:
•Pausing in transfer case NEUTRAL in vehicles
equipped with an automatic transmission may require
shutting the engine OFF to avoid gear clash while
completing the shift. If difficulty occurs, shift the
transmission into NEUTRAL, hold foot on brake, and
turn the engine OFF. Make shift to the desired mode.
•Shifting into or out of 4L is possible with the vehicle
completely stopped, however difficulty may occur due
to the mating clutch teeth not being properly aligned.
Several attempts may be required for clutch teeth
alignment and shift completion to occur. The preferred method is with the vehicle rolling 2 to 3 mph (3 to
5 km/h). Avoid attempting to engage or disengage 4L
with the vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
•Do not attempt to shift into or from 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in the
instrument cluster is used to alert the driver that the front
axle is fully engaged and all four wheels are driving.
Electronically Shifted Transfer Case
(Four-Position Switch) – If Equipped
This is an electronic shift transfer case and is operated by
the 4WD Control Switch (Transfer Case Switch), which is
located on the instrument panel.
280 STARTING AND OPERATING

This electronically shifted transfer case provides four
mode positions:
•Two-wheel drive high range (2WD)
•Four-wheel drive lock range (4WD LOCK)
•Four-wheel drive low range (4WD LOW)
•Neutral (NEUTRAL)
This electronically shifted transfer case is designed to be
driven in the two-wheel drive position (2WD) for normal
street and highway conditions on dry, hard surfaced
roads.
When additional traction is required, the transfer case
4WD LOCK and 4WD LOW positions can be used to lock
the front and rear driveshafts together, forcing the front
and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control Switch to the
desired position. Refer to “Shifting Procedure” for spe-
cific shifting instructions. The 4WD LOCK and 4WD
LOW positions are designed for loose, slippery road
surfaces only. Driving in the 4WD LOCK and 4WD LOW
positions on dry hard surfaced roads may cause in-
creased tire wear and damage to the driveline compo-
nents.
Transfer Case Switch (Four-Position)
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STARTING AND OPERATING 281

NOTE:The transfer case NEUTRAL position is selected
by pressing the recessed button located on the lower left
hand corner of the 4WD Control Switch. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting and
Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate
the current and desired transfer case selection. When you
select a different transfer case position, the indicator
lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift. 3. When the shift is complete, the indicator light for the
selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain
ON.
2. The newly selected position indicator light will con-
tinue to flash.
3. The transfer case
will notshift.
NOTE: Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn
the control knob back to the current position, wait five
seconds, and retry selection. To find the shift require-
ments, refer to the Shifting Procedure in this section for
further information.
282 STARTING AND OPERATING

The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on
after engine start up or illuminates during driving, it
means that the four-wheel drive system is not function-
ing properly and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll, which may cause personal
injury.
NOTE: Do not attempt to make a shift while only the
front or rear wheels are spinning, as this can cause
damage to driveline components. When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD or
4WD LOCK positions at a given road speed. Take care
not to overspeed the engine and do not exceed 25 mph
(40 km/h).
Proper operation of four-wheel drive vehicles depends
on tires of equal size, type and circumference on each
wheel. Any difference in tire size can cause damage to the
transfer case.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
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STARTING AND OPERATING 283

WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move
regardless of the transmission position. The parking
brake should always be applied when the driver is
not in the vehicle.
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Rear Wheel Drive High Range - This range is for normal
street and highway driving on dry, hard surfaced roads. 4WD LOCK
Four-Wheel Drive Lock Range - This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. This range provides
additional traction for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range - This range provides low
speed four-wheel drive. It locks the front and rear
driveshafts together forcing the front and rear wheels to
rotate at the same speed. This range provides additional
traction and maximum pulling power for loose, slippery
road surfaces only. Do not exceed 25 mph (40 km/h).
N
Neutral - This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in Starting and Operating” for further
information.
284 STARTING AND OPERATING

Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous
position will remain ON and the newly selected posi-
tion indicator light will continue to flash until all the
requirements for the selected position have been met.
To retry a shift: return the control knob back to the
original position, make certain all shift requirements
have been met, wait five seconds and try the shift
again.
•If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
2WD⇔
4WD LOCK
Rotate the 4WD control switch to the desired position.
Shifts between 2WD and 4WD LOCK can be done with
the vehicle stopped or in motion. With the vehicle in
motion, the transfer case will engage/disengage faster if
you momentarily release the accelerator pedal after turn-
ing the control switch. If the vehicle is stopped, the
ignition switch must be in the ON position with the
engine either running or off. This shift cannot be com-
pleted if the ignition switch is in the ACC position.
NOTE: The four-wheel drive system will not allow
shifts between 2WD/4WD LOCK if the front and/or rear
wheels are spinning (no traction). In this situation, the
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STARTING AND OPERATING 285

selected position indicator light will flash and the origi-
nal position indicator light will remain ON. At this time,
reduce speed and stop spinning the wheels to complete
the shift.
2WD or 4WD LOCK⇔4WD LOW
NOTE:When shifting into or out of 4WD LOW some
gear noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
Shifting can be performed with the vehicle rolling 2 to
3 mph (3 to 5 km/h) or completely stopped. You can use
either of the following procedures:
Preferred Procedure
1. With the engine running, slow the vehicle to 2 to
3 mph (3 to 5 km/h).
2. Shift the transmission into NEUTRAL. 3. While still rolling, rotate the transfer case control
switch to the desired position.
4. After the desired position indicator light is ON (not
flashing), shift the transmission back into gear.
Alternate Procedure
1. Bring the vehicle to a complete stop.
2. With the ignition switch in the ON position, and the
engine either OFF or running, shift the transmission into
NEUTRAL.
3. Rotate the transfer case control switch to the desired
position.
4. After the desired position indicator light is ON (not
flashing), shift the transmission back into gear.
286 STARTING AND OPERATING

8. Start the engine.
9. Shift the transmission into REVERSE.
10. Release the brake pedal for five seconds and ensure
that there is no vehicle movement.
11. Repeat Steps 9 and 10 with the transmission in
DRIVE.
12. Turn the engine OFF and place the ignition switch in
the OFF position.
13. Shift the transmission into PARK.
14. Apply the parking brake.
15. Attach the vehicle to the tow vehicle with the tow bar.
16. Release the parking brake.
NOTE:
•The transfer case cannot be shifted into NEUTRAL
from the 4WD AUTO (if equipped) position.
•Steps 1 through 5 are requirements that must be met
prior to pressing the NEUTRAL button, and must
continue to be met until the four seconds elapses and
the shift has been completed. If any of these require-
ments (with the exception of 3 - Key ON) are not met
prior to pressing the NEUTRAL button or are no
longer met during the four second timer, then the
NEUTRAL indicator light will flash continuously until
all requirements are met or until the NEUTRAL button
is released.
•The ignition switch must be in the ON position for a
shift to take place and for the position indicator lights
to be operable. If the ignition switch is not in the ON
position, the shift will not take place and no position
indicator lights will be on or flashing.
•The flashing NEUTRAL indicator light indicates that
shift requirements have not been met.
352 STARTING AND OPERATING