service Ram 5500 Chassis Cab 2014 User Guide

NOTE:The ASSIST and 9–1–1 features operate through
the Uconnect® Access service. These buttons will only
operate as long as your Uconnect® Access service is
active. Refer to your “Uconnect® System supplement
manual” for further information.
ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a
tow, just press the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access Via
Mobile features. •
Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Press the 9-1-1 Call button on the Rearview Mirror.
NOTE: In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, press the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 121

•The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The ORC turns on the air bag Warning Light on the
instrument panel if a malfunction in any part of the
system is detected. If the air bag Warning Light is
illuminated, have an authorized dealer service the
ORC system immediately. Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop the 9-1-1 Call system operation. These include, but
are not limited to, the following factors:
•
The ignition key has been removed from the ignition
and the delayed accessories mode is active.
• The ignition key is in OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• Wireless and/or Global Positioning Satellite signals
are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
124 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

INSTRUMENT CLUSTER DESCRIPTIONS
1. Tachometer
The tachometer indicates engine speed in Revolutions
Per Minute (RPM x 1000).
CAUTION!
Do not operate the engine with the tachometer
pointer at high RPM for extended periods. Engine
operation over 3200 RPM (Redline) can result in
significant damage that will not be covered under the
New Vehicle Limited Warranty.
2. Anti-Lock Brake (ABS) Light This light monitors the Anti-lock Brake System
(ABS). The light will turn on when the ignition
switch is turned to the ON/RUN position and
may stay on for as long as four seconds. If the ABS light remains on or turns on while driving, it
indicates that the anti-lock portion of the brake system is
not functioning and that service is required. However,
the conventional brake system will continue to operate
normally if the BRAKE warning light is not on.
If the ABS light is on, the brake system should be serviced
as soon as possible to restore the benefits of anti-lock
brakes. If the ABS light does not turn on when the
ignition switch is turned to the ON/RUN position, have
the light inspected by an authorized dealer.
3. Malfunction Indicator Light (MIL)
The Malfunction Indicator Light (MIL) is part
of an onboard diagnostic (OBDII) system
which monitors the emissions and engine con-
trol system. If the vehicle is ready for emissions
testing, the light will come on when the ignition is first
turned on and remain on, as a bulb check, until the
engine is started. If the vehicle is not ready for emissions
200 UNDERSTANDING YOUR INSTRUMENT PANEL

testing the light will come on when the ignition is first
turned on and remain on for 15 seconds, then blink for 5
seconds, and remain on until the vehicle is started. If the
bulb does not come on during starting, have the condi-
tion investigated promptly.
If this light comes on and remains on while driving, it
suggests a potential engine control problem and the need
for system service.
Although your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the engine
control system. It also could affect fuel economy and
driveability. If the MIL is flashing, severe catalytic
(Continued)
CAUTION!(Continued)
converter damage and power loss will soon occur.
Immediate service is required.
WARNING!
A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in normal
operating conditions. This can cause a fire if you
drive slowly or park over flammable substances such
as dry plants, wood, cardboard, etc. This could result
in death or serious injury to the driver, occupants or
others.
4. Turn Signal Indicators The arrow will flash with the exterior turn
signal when the turn signal lever is operated.4
UNDERSTANDING YOUR INSTRUMENT PANEL 201

NOTE:•A continuous chime will sound if the vehicle is
driven more than 1 mile (1.6 km) with either turn
signal on.
• Check for an inoperative outside light bulb if either
indicator remains on and does not flash, or flashes at
a rapid rate.
5. Voltmeter
When the engine is running, the gauge indicates
the electrical system voltage. The pointer should
stay within the normal range if the battery is charged. If
the pointer moves to either extreme left or right and
remains there during normal driving, the electrical sys-
tem should be serviced. NOTE:
The voltmeter may show a gauge fluctuation at
various engine temperatures. This cycling operation is
caused by the post-heat cycle of the intake manifold
heater system. The number of cycles and the length of the
cycling operation is controlled by the engine control
module. Post-heat operation can run for several minutes,
and then the electrical system and voltmeter needle will
stabilize.
6. Brake Warning Light
This light monitors various brake functions,
including brake fluid level and parking brake
application. If the brake light turns on it may
indicate that the parking brake is applied, that
the brake fluid level is low, or that there is a problem with
the Anti-lock Brake System reservoir.
If the light remains on when the parking brake has been
disengaged, and the fluid level is at the full mark on the
master cylinder reservoir, it indicates a possible brake
202 UNDERSTANDING YOUR INSTRUMENT PANEL

hydraulic system malfunction or that a problem with the
Brake Booster has been detected by the Anti-Lock Brake
System (ABS) / Electronic Stability Control (ESC) system.
In this case, the light will remain on until the condition
has been corrected. If the problem is related to the brake
booster, the ABS pump will run when applying the brake
and a brake pedal pulsation may be felt during each stop.
The dual brake system provides a reserve braking capac-
ity in the event of a failure to a portion of the hydraulic
system. A leak in either half of the dual brake system is
indicated by the Brake Warning Light, which will turn on
when the brake fluid level in the master cylinder has
dropped below a specified level.
The light will remain on until the cause is corrected.
NOTE:The light may flash momentarily during sharp
cornering maneuvers, which change fluid level condi-
tions. The vehicle should have service performed, and
the brake fluid level checked. If brake failure is indicated, immediate repair is neces-
sary.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have failed.
It will take longer to stop the vehicle. You could have
a collision. Have the vehicle checked immediately.
Vehicles equipped with the ABS, are also equipped with
Electronic Brake Force Distribution (EBD). In the event of
an EBD failure, the Brake Warning Light will turn on
along with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be checked by
turning the ignition switch from the OFF position to the
ON/RUN position. The light should illuminate for ap-
proximately two seconds. The light should then turn off
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UNDERSTANDING YOUR INSTRUMENT PANEL 203

dealer as soon as possible. Refer to “Occupant Restraints”
in “Things To Know Before Starting Your Vehicle” for
further information.
10. Oil Pressure Gauge — If EquippedThe pointer should always indicate some oil pres-
sure when the engine is running. A continuous high or
low reading under normal driving conditions may indi-
cate a lubrication system malfunction. Immediate service
should be obtained from an authorized dealer.
11. Speedometer
The speedometer shows the vehicle speed in miles per
hour and/or kilometers per hour (mph/km/h).
12. Park/Headlight ON Indicator — If Equipped
This indicator will illuminate when the park
lights or headlights are turned on. 13. Cargo Light — If Equipped
The cargo light will illuminate when the cargo
light is activated by pressing the cargo light
button on the headlight switch.
14. Fuel Gauge
Shows level of fuel in tank when ignition switch is in the
ON/RUN position.
15. Vehicle Security Light — If Equipped This light will flash at a fast rate for approxi-
mately 15 seconds, when the vehicle security
alarm is arming, and then will flash slowly
until the vehicle is disarmed.
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UNDERSTANDING YOUR INSTRUMENT PANEL 205

NOTE:•The “ESC Off Indicator Light” and the “ESC
Activation/Malfunction Indicator Light” come on
momentarily each time the ignition switch is turned
to ON/RUN.
• Each time the ignition is turned to ON/RUN, the
ESC system will be ON, even if it was turned off
previously.
• The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the sounds
will stop when ESC becomes inactive following the
maneuver that caused the ESC activation.
24. Temperature Gauge
The temperature gauge shows engine coolant tempera-
ture. Any reading within the normal range indicates that
the engine cooling system is operating satisfactorily. The gauge pointer will likely indicate a higher tempera-
ture when driving in hot weather, up mountain grades,
or when towing a trailer. It should not be allowed to
exceed the upper limits of the normal operating range.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge reads
“H” pull over and stop the vehicle. Idle the vehicle
with the air conditioner turned off until the pointer
drops back into the normal range. If the pointer
remains on the “H” and you hear continuous chimes,
turn the engine off immediately and call an autho-
rized dealer for service.4
UNDERSTANDING YOUR INSTRUMENT PANEL 209

WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer
for service if your vehicle overheats. If you decide to
look under the hood yourself, see “Maintaining Your
Vehicle.” Follow the warnings under the “Cooling
System Pressure Cap” paragraph.
25. Stop/Start – If Equipped Press and release the UP or DOWN arrow
button until the Stop/Start icon is highlighted
in the EVIC. Press and release the SELECT/
RIGHT arrow button to display the Stop/Start
status. 26. Electric Power Steering Malfunction Warning Light
This telltale is on when the Electric Power
Steering is not operating and needs service.
27. Electronic Throttle Control (ETC) Light This light informs you of a problem with the
Electronic Throttle Control (ETC) system. The
light will come on when the ignition is first
turned ON and remain on briefly as a bulb
check. If the light does not come on during starting, have
the system checked by an authorized dealer.
If a problem is detected, the light will come on while the
engine is running. Cycle the ignition key when the
vehicle has completely stopped and the shift lever is
placed in the PARK position. The light should turn off.
210 UNDERSTANDING YOUR INSTRUMENT PANEL

If the light remains lit with the engine running, your
vehicle will usually be drivable. However, see an autho-
rized dealer for service as soon as possible. If the light is
flashing when the engine is running, immediate service is
required. You may experience reduced performance, an
elevated/rough idle or engine stall and your vehicle may
require towing.
28. Air Suspension Normal Ride Height Indicator Lamp
– If Equipped
This light will illuminate when the air suspension system
is set to the Normal Ride Height setting. For further
information, refer to “Air Suspension System” in “Start-
ing And Operating”.
29. Air Suspension Off-Road 1 Indicator Lamp – If
Equipped
This light will illuminate when the air suspension system is
set to the Off-Road 1 setting. For further information, refer
to “Air Suspension System” in “Starting And Operating”.
30. Air Suspension Off-Road 2 Indicator Lamp – If
Equipped
This light will illuminate when the air suspension system
is set to the Off-Road 2 setting. For further information,
refer to “Air Suspension System” in “Starting And
Operating”.
31. 4 LOWThis light alerts the driver that the vehicle is in
the four-wheel drive LOW mode. The front and
rear driveshafts are mechanically locked to-
gether forcing the front and rear wheels to
rotate at the same speed. Low range provides a greater
gear reduction ratio to provide increased torque at the
wheels.
For further information on four-wheel drive operation
and proper use, refer to “Four-Wheel Drive Operation —
If Equipped” in “Starting And Operating”.
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UNDERSTANDING YOUR INSTRUMENT PANEL 211