Ram 5500 Chassis Cab 2014 Owner's Manual

CAUTION!
Use extreme caution when removing the front and
rear center caps. Damage can occur to the center cap
and/or the wheel if screwdriver type tools are used. A
pulling motion, not a pry off motion, is recom-
mended to remove the caps.
For single rear wheel (SRW) models, use the flat blade on
the end of the lug wrench to pull the hub cap off. Insert
the blade end into the pull off notch and carefully pull the
hub cap off with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pull off notch of the
rear hub caps. Position the hook and pull straight out on
the ratchet firmly. The hub cap should pop off. The wheel
skins can now be removed. For the front hub cap, use the flat blade on the end of the lug wrench to pull the caps
off. The wheel skin can now be removed.
CAUTION!
•
Use a pulling motion to remove the hub cap. Do not
use a twisting motion when removing the hub cap,
damage to the hub cap; finish may occur.
• The rear hub caps on the dual rear wheel has two
pull off notches. Make sure that the hook of the
jack handle driver is located squarely in the cap
notch before attempting to pull off.
You must use the flat end of the lug wrench to pull off the
wheel skins. Locate the hub cap pull notches (2 notches
on each cap). Insert the flat tip completely and using a
back and forth motion, loosen the wheel skin. Repeat this
procedure around the tire until the skin pops off.
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WHAT TO DO IN EMERGENCIES 429

Replace the wheel skins first using a rubber mallet. When
replacing the hub caps, tilt the cap retainer over the lug
nut bolt circle and strike the high side down with a
rubber mallet. Be sure that the hub caps and wheel skins
are firmly seated around the wheel.
Dual Rear Wheels
Slots in the wheels will assist in properly orienting the
inner and outer wheels. Align these slots when assem-
bling the wheels for best access to the tire valve on the
inner wheel. The tires of both dual wheels must be
completely off the ground when tightening to insure
wheel centering and maximum wheel clamping.
Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to cor-
rectly tighten the lug nuts. Also, when it is necessary to
remove and install dual rear wheels, use a proper vehicle
lifting device.NOTE:
When installing a spare tire (if equipped) as part
of a dual rear wheel end combination, the tire diameter of
the two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued
to specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
• Retighten the wheel nuts in the same sequence to the
torques listed in the table. Go through the sequence a
second time to verify that specific torque has been
achieved. Retighten to specifications at 100 miles
(160 km) and after 500 miles (800 km).
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information
on stowing your spare tire (if equipped).
430 WHAT TO DO IN EMERGENCIES

HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking loca-
tions. However, a floor jack or frame hoist must never be
used on any other parts of the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster
pack. Jump-starting can be dangerous if done improperly
so please follow the procedures in this section carefully.NOTE:
When using a portable battery booster pack
follow the manufacturer ’s operating instructions and
precautions.
CAUTION!
Do not use a portable battery booster pack or any
other booster source with a system voltage greater
than 12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.
WARNING!
Do not attempt jump-starting if the battery is frozen.
It could rupture or explode and cause personal injury.
Preparations For Jump-Start
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
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WHAT TO DO IN EMERGENCIES 431

NOTE:The positive battery post is covered with a
protective cap. Lift up on the cap to gain access to the
positive battery post.WARNING!
• Take care to avoid the radiator cooling fan when-
ever the hood is raised. It can start anytime the
ignition switch is ON. You can be injured by
moving fan blades.
• Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
1. Set the parking brake, shift the automatic transmission into PARK and turn the ignition to LOCK.
2. Turn off the heater, radio, and all unnecessary electri- cal accessories.
Positive Battery Post
432 WHAT TO DO IN EMERGENCIES

3. If using another vehicle to jump-start the battery, parkthe vehicle within the jumper cables reach, set the
parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and personal
injury could result.
Jump-Starting Procedure
WARNING!
Failure to follow this jump-starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper cable to the
positive (+)post of the discharged vehicle.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery.
3. Connect the negative (-)end of the jumper cable to the
negative (-)post of the booster battery.
4. Connect the opposite end of the negative (-)jumper
cable to a good engine ground (exposed metal part of
the discharged vehicle’s engine) away from the battery
and the fuel injection system.
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WHAT TO DO IN EMERGENCIES 433

WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury. Only use the specific ground point, do
not use any other exposed metal parts.
5. Start the engine in the vehicle that has the boosterbattery, let the engine idle a few minutes, and then
start the engine in the vehicle with the discharged
battery.
6. Once the engine is started, remove the jumper cables in the reverse sequence:
Disconnecting The Jumper Cables
1. Disconnect the negative (-)end of the jumper cable
from the engine ground of the vehicle with the dis-
charged battery. 2. Disconnect the opposite end of the negative
(-)jumper
cable from the negative (-)post of the booster battery.
3. Disconnect the positive (+)end of the jumper cable
from the positive (+)post of the booster battery.
4. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough without engine operation,
(Continued)
434 WHAT TO DO IN EMERGENCIES

CAUTION!(Continued)
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE (with automatic transmission) or 2nd gear
and REVERSE (with manual transmission), while gently
pressing the accelerator. Use the least amount of accel-
erator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the en-
gine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Press the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode,
before rocking the vehicle. Refer to “Electronic Brake
Control” in “Starting And Operating” for further infor-
mation. Once the vehicle has been freed, press the ESC
Off switch again to restore ESC Onmode.
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WHAT TO DO IN EMERGENCIES 435

CAUTION!
•When “rocking” a stuck vehicle by shifting be-
tween DRIVE/2nd gear and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drive-
train damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure.
It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no trans-
mission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
436 WHAT TO DO IN EMERGENCIES

EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle.
Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
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WHAT TO DO IN EMERGENCIES 437

5. Insert a screwdriver or similar tool into the access port(ringed circle) on the bottom of the steering column,
and push and hold the override release lever up.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
Shift Lever Override Access Port
438 WHAT TO DO IN EMERGENCIES