towing Ram 5500 Chassis Cab 2014 Service Manual

CAUTION!(Continued)
•Do not disconnect the rear drive shaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar
on your vehicle. The bumper face bar will be
damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
(Continued)
WARNING! (Continued)
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive-
shafts from the powertrain and will allow the vehicle
to move, even if the transmission is in PARK. The
parking brake should always be applied when the
driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop, with the engine running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
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STARTING AND OPERATING 413

WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ...........420
 WHEEL AND TIRE TORQUE
SPECIFICATIONS ..................... .420
▫ Torque Specifications ..................420
 JACKING AND TIRE CHANGING ..........423
▫ 4500/5500 Models .....................423
▫ Preparations For Jacking .................423
▫ Jacking Instructions ....................425
 HOISTING .......................... .431
JUMP-STARTING PROCEDURES ...........431
▫ Preparations For Jump-Start ..............431
▫ Jump-Starting Procedure ................433
 FREEING A STUCK VEHICLE .............435
 EMERGENCY TOW HOOKS — IF EQUIPPED . .437
 SHIFT LEVER OVERRIDE ................437
 TOWING A DISABLED VEHICLE ...........438
▫ Two-Wheel Drive Models ................440
▫ Four-Wheel Drive Models ................441
6

Replace the wheel skins first using a rubber mallet. When
replacing the hub caps, tilt the cap retainer over the lug
nut bolt circle and strike the high side down with a
rubber mallet. Be sure that the hub caps and wheel skins
are firmly seated around the wheel.
Dual Rear Wheels
Slots in the wheels will assist in properly orienting the
inner and outer wheels. Align these slots when assem-
bling the wheels for best access to the tire valve on the
inner wheel. The tires of both dual wheels must be
completely off the ground when tightening to insure
wheel centering and maximum wheel clamping.
Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to cor-
rectly tighten the lug nuts. Also, when it is necessary to
remove and install dual rear wheels, use a proper vehicle
lifting device.NOTE:
When installing a spare tire (if equipped) as part
of a dual rear wheel end combination, the tire diameter of
the two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued
to specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
• Retighten the wheel nuts in the same sequence to the
torques listed in the table. Go through the sequence a
second time to verify that specific torque has been
achieved. Retighten to specifications at 100 miles
(160 km) and after 500 miles (800 km).
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information
on stowing your spare tire (if equipped).
430 WHAT TO DO IN EMERGENCIES

EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle.
Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
6
WHAT TO DO IN EMERGENCIES 437

5. Insert a screwdriver or similar tool into the access port(ringed circle) on the bottom of the steering column,
and push and hold the override release lever up.
6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
Shift Lever Override Access Port
438 WHAT TO DO IN EMERGENCIES

Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Transmission in PARK
• Manual Transmission in gear ( NOT
NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
6
WHAT TO DO IN EMERGENCIES 439

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the vehicle’s Key Fob is unavailable or the vehicle’s
battery is discharged, see “Shift Lever Override” in this
section for instructions on shifting the automatic trans-
mission out of PARK for towing.
CAUTION!
Do not use sling type equipment when towing.
When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed. If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be towed (with the rear
wheels on the ground) under the following conditions:
•
The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed,
or with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with the rear wheels raised and the front wheels on the
ground.
440 WHAT TO DO IN EMERGENCIES

CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFFthe ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer
case is operable, the vehicle may be towed (in the
forward direction, with ALLwheels on the ground), IF
the transfer case is in NEUTRAL (N) and the transmis-
sion is in PARK(for automatic transmissions) or in gear
(NOT in NEUTRAL, for manual transmissions). Refer to “Recreational Towing” in “Starting And Operating” for
further information and detailed instructions.
CAUTION!
•
Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
6
WHAT TO DO IN EMERGENCIES 441

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines
that the fuel filler cap is loose, improperly
installed, or damaged, a loose gascap indicator
will display in the EVIC telltale display area.
Refer to “Electronic Vehicle Information Center (EVIC) in7
MAINTAINING YOUR VEHICLE 447

To minimize the possibility of catalytic converter damage:
•Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
Cooling System
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If
(Continued)
WARNING! (Continued)
you see or hear steam coming from under the hood,
do not open the hood until the radiator has had time
to cool. Never try to open a cooling system pressure
cap when the radiator is hot.
Engine Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where
applicable). If the engine coolant (antifreeze) is dirty or
rusty in appearance, the system should be drained,
flushed and refilled with fresh coolant. Check the front of
the A/C condenser (if equipped) or radiator for any
accumulation of bugs, leaves, etc. If dirty, clean by gently
spraying water from a garden hose vertically down the
face of the A/C condenser (if equipped) or the back of the
radiator core.
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MAINTAINING YOUR VEHICLE 461