tow Ram Cargo Van 2014 Service Manual

3. If the engine fails to start, the starter will disengageautomatically in 10 seconds. If this occurs, turn the
ignition switch to the OFF position, wait 10 to 15
seconds, then repeat the “Normal Starting” procedure
(Steps 1–3 above).
NOTE: This vehicle is equipped with a transmission
shift interlocking system. The brake pedal must be
pressed to shift out of PARK.
Extreme Cold Weather (Below –20°F Or 29°C)
To ensure reliable starting at these temperatures, use of
an externally powered electric engine block heater (avail-
able from your authorized dealer) is recommended.
If The Engine Fails To Start
WARNING!
• Never pour fuel or other flammable liquids into
the throttle body air inlet opening in an attempt to
start the vehicle. This could result in a flash fire
causing serious personal injury.
• Do not attempt to push or tow your vehicle to get it
started. Vehicles equipped with an automatic trans-
mission cannot be started this way. Unburned fuel
could enter the catalytic converter and once the
engine has started, ignite and damage the converter
and vehicle.
• If the vehicle has a discharged battery, booster
cables may be used to obtain a start from a booster
battery or the battery in another vehicle. This type
of start can be dangerous if done improperly. Refer
to “Jump Starting” in “What To Do In Emergen-
cies” for further information.
442 STARTING AND OPERATING

The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual down-
shifts can be made using the Electronic Range Select
(ERS) shift control (described later in this section). Mov-
ing the shift lever to the left or right (–/+) while in the
DRIVE position will select the highest available transmis-
sion gear, and will display that gear in the instrument
cluster as 1, 2, 3, etc.
Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating.
This is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in
motion. Apply the parking brake when leaving the
vehicle in this range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it diffi-
cult to move the shift lever out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade, and away from the curb on an uphill
grade.
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STARTING AND OPERATING 449

started in this range. Apply the parking brake and shift
the transmission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through all forward gears. The
DRIVE position provides optimum driving characteris-
tics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) shift control (described below) to select a
lower gear range. Under these conditions, using a lower
gear range will improve performance and extend trans-
mission life by reducing excessive shifting and heat
buildup.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
5
STARTING AND OPERATING 453

NOTE:
•When the parking brake is applied and the automatic
transmission is placed in gear, the “Brake Warning
Light” will flash. If vehicle speed is detected, a chime
will sound to alert the driver. Fully release the parking
brake before attempting to move the vehicle.
• This light only shows that the parking brake is ap-
plied. It does not show the degree of brake application.
When parking on a hill, it is important to turn the front
wheels toward the curb on a downhill grade and away
from the curb on an uphill grade. For vehicles equipped
with an automatic transmission, apply the parking brake
before placing the shift lever in PARK, otherwise the load
on the transmission locking mechanism may make it
difficult to move the shift lever out of PARK. The parking
brake should always be applied whenever the driver is
not in the vehicle.WARNING!
• When leaving the vehicle, always remove the Key
Fob from the ignition and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil-
dren should be warned not to touch the parking
brake, brake pedal or the shift lever.
• Do not leave the Key Fob in or near the vehicle (or
in a location accessible to children), and do not
leave the ignition of a vehicle equipped with
Keyless Enter-N-Go™ in the ACC or ON/ RUN
mode. A child could operate power windows, other
controls, or move the vehicle.
(Continued)
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STARTING AND OPERATING 463

The “ESC Activation/Malfunction Indicator Light” (lo-
cated in the instrument cluster) starts to flash as soon as
the tires lose traction and the ESC system becomes active.
The “ESC Activation/Malfunction Indicator Light” also
flashes when TCS is active. If the “ESC Activation/
Malfunction Indicator Light” begins to flash during ac-
celeration, ease up on the accelerator and apply as little
throttle as possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
NOTE:
•The “ESC Activation/Malfunction Indicator Light”
and the “ESC OFF Indicator Light” come on momen-
tarily each time the ignition switch is turned ON.
• Each time the ignition is turned ON, the ESC system
will be ON even if it was turned off previously.
• The ESC system will make buzzing or clicking sounds
when it is active. This is normal; the sounds will stop when ESC becomes inactive following the maneuver
that caused the ESC activation.
The “ESC OFF Indicator Light” indicates the
Electronic Stability Control (ESC) is partially
off.
Trailer Sway Control (TSC)
TSC uses sensors in the vehicle to recognize an exces-
sively swaying trailer and will take the appropriate
actions to attempt to stop the sway. The system may
reduce engine power and apply the brake of the appro-
priate wheel(s) to counteract the sway of the trailer. TSC
will become active automatically once an excessively
swaying trailer is recognized. No driver action is re-
quired. Note that TSC cannot stop all trailers from
swaying. Always use caution when towing a trailer and
follow the trailer tongue weight recommendations. Refer
472 STARTING AND OPERATING

to “Trailer Towing” in this section for further informa-
tion. When TSC is functioning, the “ESC Activation/
Malfunction Indicator Light” will flash, the engine power
may be reduced and you may feel the brakes being
applied to individual wheels to attempt to stop the trailer
from swaying. TSC is disabled when the ESC system is in
the “Partial Off” mode.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and adjust the
trailer load to eliminate trailer sway.
Hill Start Assist (HSA)
The HSA system is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will maintain
the level of brake pressure the driver applied for a short
period of time after the driver takes their foot off of thebrake pedal. If the driver does not apply the throttle
during this short period of time, the system will release
brake pressure and the vehicle will roll down the hill. The
system will release brake pressure in proportion to the
amount of throttle applied as the vehicle starts to move in
the intended direction of travel.
HSA Activation Criteria
The following criteria must be met in order for HSA to
activate:
•
Vehicle must be stopped.
• Vehicle must be on a 6% (approximate) grade or
greater hill.
• Gear selection matches vehicle uphill direction (i.e.,
vehicle facing uphill is in forward gear; vehicle back-
ing uphill is in REVERSE gear).
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STARTING AND OPERATING 473

7. Press the “ESC Off” switch (located in the lowerswitch bank below the climate controls) four times
within 20 seconds. The “ESC Activation/Malfunction
Indicator Light” should turn on and turn off two
times.
8. Rotate the steering wheel back to center and then an additional half-turn to the right.
9. Turn the ignition switch to the OFF position and then back to the ON position. If the sequence was com-
pleted properly, the “ESC Activation/Malfunction In-
dicator Light” will blink several times to confirm HSA
is disabled.
10. Repeat these steps if you want to return this feature to it’s previous setting.Towing With HSA
HSA will provide assistance when starting on a grade
when pulling a trailer.
WARNING!
•If you use a trailer brake controller with your
trailer, your trailer brakes may be activated and
deactivated with the brake switch. If so, when the
brake pedal is released, there may not be enough
brake pressure to hold the vehicle and trailer on a
hill and this could cause a collision with another
vehicle or object behind you. In order to avoid
rolling down the hill while resuming acceleration,
manually activate the trailer brake prior to releas-
ing the brake pedal. Always remember the driver is
responsible for braking the vehicle.
(Continued)
5
STARTING AND OPERATING 475

Loading
The vehicle maximum load on the tire must not exceed
the load carrying capacity of the tire on your vehicle. You
will not exceed the tire’s load carrying capacity if you
adhere to the loading conditions, tire size, and cold tire
inflation pressures specified on the Tire and Loading
Information placard and in the “Vehicle Loading” section
of this manual.
NOTE:Under a maximum loaded vehicle condition,
gross axle weight ratings (GAWRs) for the front and rear
axles must not be exceeded. For further information on
GAWRs, vehicle loading, and trailer towing, refer to
“Vehicle Loading” in this section. To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX lbs or
XXX kg” on the Tire and Loading Information placard.
The combined weight of occupants, cargo/luggage and
trailer tongue weight (if applicable) should never exceed
the weight referenced here.
Steps For Determining Correct Load Limit
1. Locate the statement “The combined weight of occu-
pants and cargo should never exceed XXX lbs or
XXX kg” on your vehicle’s placard.
2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.
484 STARTING AND OPERATING

3. Subtract the combined weight of the driver and pas-sengers from XXX lbs or XXX kg.
4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if
“XXX” amount equals 1,400 lbs (635 kg) and there will
be five 150 lb (68 kg) passengers in your vehicle, the
amount of available cargo and luggage load capacity
is 650 lbs (295 kg) (since 5 x 150 lbs (68 kg) = 750 lbs
(340 kg), and 1400 lbs (635 kg) – 750 lbs (340 kg) =
650 lbs [295 kg]).
5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not
safely exceed the available cargo and luggage load
capacity calculated in step 4. NOTE:
•
If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. The follow-
ing table shows examples on how to calculate total
load, cargo/luggage, and towing capacities of your
vehicle with varying seating configurations and num-
ber and size of occupants. This table is for illustration
purposes only and may not be accurate for the seating
and load carry capacity of your vehicle.
• For the following example, the combined weight of
occupants and cargo should never exceed 865 lbs
(392 kg).
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STARTING AND OPERATING 485

If you need snow tires, select tires equivalent in size and
type to the original equipment tires. Use snow tires only
in sets of four; failure to do so may adversely affect the
safety and handling of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should
not be operated at sustained speeds over 75 mph
(120 km/h). For speeds above 75 mph (120 km/h) refer to
original equipment or an authorized tire dealer for
recommended safe operating speeds, loading and cold
tire inflation pressures.
While studded tires improve performance on ice, skid
and traction capability on wet or dry surfaces may be
poorer than that of non-studded tires. Some states pro-
hibit studded tires; therefore, local laws should be
checked before using these tire types.Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has limited
driving capabilities and needs to be replaced immedi-
ately. A Run Flat tire is not repairable.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the run flat
mode.
See the tire pressure monitoring section for more infor-
mation.
492 STARTING AND OPERATING