phone Ram Cargo Van 2014 Repair Manual

CD/DVD/Blu-ray Disc™ MAINTENANCE
To keep a CD/DVD/Blu-ray Disc™ in good condition,
take the following precautions:
1. Handle the disc by its edge; avoid touching thesurface.
2. If the disc is stained, clean the surface with a soft cloth, wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratch- ing the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high. NOTE:
If you experience difficulty in playing a particular
disc, it may be damaged (i.e., scratched, reflective coating
removed, a hair, moisture or dew on the disc) oversized,
or have protection encoding. Try a known good disc
before considering disc player service.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the
antenna, it is recommended that the radio volume be
turned down or off during mobile phone operation when
not using Uconnect® (if equipped).
414 UNDERSTANDING YOUR INSTRUMENT PANEL

CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE while gently pressing the accelerator. Use
the least amount of accelerator pedal pressure that willmaintain the rocking motion, without spinning the
wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Press the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode
before rocking the vehicle. Refer to “Electronic Brake
Control System” in “Starting and Operating” for further
information. Once the vehicle has been freed, press the
ESC Off switch again to restore ESC Onmode.
568 WHAT TO DO IN EMERGENCIES

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726–4636
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
636 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
640 IF YOU NEED CONSUMER ASSISTANCE

Carbon Monoxide Warning..................101
Cargo Area Features ...................... .275
Cargo Compartment ...................... .275
Luggage Carrier ....................... .279
Cargo (Vehicle Loading) ....................268
Car Washes ............................ .603
Cellular Phone .......................... .129
Center High Mounted Stop Light ..............623
Certification Label ........................ .520
Chains, Tire ............................ .498
Changing A Flat Tire ...................... .544
Chart, Tire Sizing ........................ .478
Check Engine Light (Malfunction Indicator Light) . .300
Checking Your Vehicle For Safety ..............101
Checks, Safety .......................... .101
Child Restraint ............................86
Child Safety Locks .........................48
Clean Air Gasoline ........................511
Climate Control ......................... .415Clock
................................. .333
Coat Hook ............................. .268
Coin Holder ............................ .269
Cold Weather Operation ....................442
Compact Disc (CD) Maintenance ..............414
Compact Spare Tire ....................... .493
Compass .............................. .322
Compass Calibration ...................... .323
Compass Variance ........................ .324
Computer, Trip/Travel ..................... .320
Connector UCI................................ .358
Universal Consumer Interface (UCI) ..........358
Conserving Fuel ......................... .319
Console ............................... .269
Console, Floor .......................... .269
Console, Overhead ....................... .234
Console, Removable ...................... .272
Contract,

Service ......................... .637
646 INDEX

Gross Axle Weight Rating...................521
Gross Vehicle Weight Rating ..................521
Guide, Body Builders ........................6
GVWR ................................ .521
Hands-Free Phone (Uconnect®) ...............129
Hazard Driving Through Flowing, Rising, or Shallow
Standing Water ........................ .458
Hazard Warning Flasher ....................541
Headlights Bulb Replacement ...................... .620
Cleaning ............................ .606
Lights On Reminder .....................206
Passing ............................. .210
Replacing ............................ .620
Time Delay ........................... .205
Washers ............................. .205
Head Restraints ......................... .174Heated Mirrors
...........................117
Heater ................................ .415
Heater, Engine Block ...................... .443
High Beam/Low Beam Select (Dimmer) Switch . . . .210
Hill Start Assist .......................... .473
Hitches Trailer Towing ........................ .526
HomeLink® (Garage Door Opener) ............239
Hood Release ........................... .202
Hook, Coat ............................. .268
Ignition .................................14
Key..................................12
Ignition Key Removal .......................14
Illuminated Entry ..........................19
Immobilizer (Sentry Key) ....................15
Infant Restraint ...........................86
Information Center, Vehicle ..................309
Inside Rearview Mirror .....................114
10
INDEX 651

New Vehicle Break-In Period.................100
Occupant Restraints ........................55
Occupant Restraints (Sedan) ..................76
Octane Rating, Gasoline (Fuel) ................510
Odometer .............................. .296
Oil Change Indicator ...................... .297
Oil Change Indicator, Reset ..................297
Oil, Engine ............................. .580
Capacity ............................ .624
Change Interval ....................... .581
Checking ............................ .580
Disposal ............................. .582
Filter ............................... .583
Filter Disposal ........................ .582
Identification Logo ..................... .581
Materials Added to ..................... .582
Recommendation ...................... .581
Synthetic ............................ .582Viscosity
............................ .582
Oil Filter, Selection ....................... .583
Onboard Diagnostic System ..................576
Opener, Garage Door (HomeLink®) ............239
Operator Manual (Owner’s Manual) .............4
Outside Rearview Mirrors ...................114
Overhead Console ........................ .234
Overhead Travel Information Center ............234
Overheating, Engine ...................... .305
Owner’s Manual (Operator Manual) .............4
Paint Care ............................. .602
Panic Alarm ..............................25
Parking Brake ........................... .462
ParkSense System, Rear .....................223
Pedals, Adjustable ........................ .217
Personal Settings ......................... .325
Pets, Transporting ..........................97
Phone, Cellular .......................... .129
10
INDEX 655

Phone, Hands-Free (Uconnect®)...............129
Placard, Tire and Loading Information ..........483
Power Door Locks ............................36
Lift Gate ..............................52
Mirrors ..............................116
Outlet (Auxiliary Electrical Outlet) ...........252
Seats ............................... .166
Sliding Door ...........................44
Steering ............................. .460
Sunroof ............................. .249
Windows ..............................38
Power Steering Fluid ...................... .626
Pregnant Women and Seat Belts ................71
Preparation for Jacking .....................551
Pretensioners Seat Belts ..............................66
Programmable Electronic Features .............325Radial Ply Tires
......................... .490
Radiator Cap (Coolant Pressure Cap) ...........595
Radio Operation ......................... .414
Radio Remote Controls .....................412
Rear Air Conditioning ..................... .421
Rear Camera ........................... .232
Rear Cross Path ......................... .126
Rear Heater ............................ .421
Rear ParkSense System .....................223
Rearview Mirrors .........................114
Rear Window Features .....................278
Reclining Front Seats ...................... .173
Recorder, Event Data .......................85
Recreational Towing ...................... .536
Reformulated Gasoline .....................511
Refrigerant ............................. .588
Reminder, Seat Belt .........................70
Remote Keyless Entry (RKE) ..................20
Remote Sound System (Radio) Controls .........412
656 INDEX

Trip Odometer.......................... .296
Turn Signals ............................ .295
UCI Connector .......................... .358
Uconnect® Advanced Phone Connectivity ..............146
Operation ............................ .131
Phone Call Features .....................138
Phone Features ........................ .141
Things You Should Know About Your Uconnect®
Phone .............................. .148
Uconnect® 130 Playing MP3 Files ...................... .338
Uconnect® (Hands-Free Phone) ...............129
Umbrella Holder ......................... .264
Uniform Tire Quality Grades .................641
Universal Consumer Interface (UCI) Connector . . . .358
Universal Transmitter ..................... .239Unleaded Gasoline
....................... .510
Upholstery Care ......................... .605
Vanity Mirrors ...........................119
Variance, Compass ....................... .324
Vehicle Certification Label ...................520
Vehicle Identification Number (VIN) .............6
Vehicle Loading ......................... .484
Vehicle Modifications/Alterations ...............7
Vehicle Storage .......................... .433
Viscosity, Engine Oil ...................... .582
Voice Command Commands ........................... .161
System Operation ...................... .159
Voice Training ........................ .165
Voice Recognition System (VR) ................159
10
INDEX 661