maintenance Ram Cargo Van 2015 Service Manual

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 639

About Your Brakes....................... .462
Adding Engine Coolant (Antifreeze) ............594
Adding Fuel ............................ .519
Adding Washer Fluid ..................... .591
Additives, Fuel .......................... .514
Adjustable Pedals ........................ .210
Airbag.................................78
Air Bag Advance Front Air Bag ....................79
Air Bag Components .....................78
Air bag Operation .......................81
Air Bag Warning Light ....................90
Driver Knee Air Bag ......................83
Enhanced Accident Response ................89
Event Data Recorder (EDR) .................92
FrontAirBag...........................78
If A Deployment Occurs ...................88
Knee Impact Bolsters .....................82
Maintaining Your Air Bag System ............92Side Air Bags
...........................83
Air bag Deployment ........................78
Air bag Light .............................90
Air bag Maintenance ........................92
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . .583
Air Conditioner Maintenance .................587
Air Conditioning ......................... .412
Air Conditioning Controls ...................412
Air Conditioning Filter .....................432
Air Conditioning, Operating Tips ..............431
Air Conditioning, Rear Zone .................417
Air Conditioning Refrigerant .................587
Air Conditioning System ....................412
Air Conditioning System, Zone Control ..........412
Air Pressure, Tires ........................ .488
Alarm (Security Alarm) ......................17
Alterations/Modifications, Vehicle ...............7
Antenna, Satellite Radio .....................352
Antifreeze (Engine Coolant) ..................593
648 INDEX

Compact Disc (CD) Maintenance..............411
Compact Spare Tire ....................... .494
Compass .............................. .318
Compass Calibration ...................... .319
Compass Variance ........................ .319
Computer, Trip/Travel ..................... .316
Connector UCI................................ .355
Universal Consumer Interface (UCI) ..........355
Conserving Fuel ......................... .314
Console ............................... .261
Console, Floor .......................... .261
Console, Overhead ....................... .228
Console, Removable ...................... .265
Contract, Service ......................... .641
Coolant Pressure Cap (Radiator Cap) ...........596
Cooling System .......................... .592
Adding Coolant (Antifreeze) ...............594
Coolant Capacity ...................... .624Coolant Level
......................... .592
Disposal of Used Coolant .................596
Drain, Flush, and Refill ...................593
Inspection ........................... .597
Points to Remember .....................597
Pressure Cap ......................... .596
Radiator Cap ......................... .596
Selection of Coolant (Antifreeze) .............593
Corrosion Protection ...................... .602
Cupholders ............................ .250
Customer Assistance ...................... .639
Data Recorder, Event .......................92
Daytime Running Lights ....................201
Dealer Service ........................... .579
Defroster, Windshield ..................... .108
Delay (Intermittent) Wipers ..................205
Diagnostic System, Onboard .................576
Dimmer

Control ......................... .202
10
INDEX 651

DipsticksAutomatic Transmission ..................601
Oil (Engine) .......................... .580
Power Steering ........................ .459
Disabled Vehicle Towing ....................569
Disposal Antifreeze (Engine Coolant) ................596
Door Locks Door Locks ............................35
KeyFob...............................35
Remote ...............................35
Remote Keyless Entry (RKE) ................35
Door Opener, Garage ...................... .232
Driving Through Flowing, Rising, or Shallow Standing
Water ............................... .456
Driving to Achieve Maximum Fuel Economy ......314
DVD Player (Video Entertainment System™) ......362E-85 Fuel
.............................. .516
Economy (Fuel) Mode ..................... .445
Electrical Power Outlets .....................244
Electric Remote Mirrors .....................119
Electronic Brake Control System ...............463
Brake Assist System .....................466
Electronic Speed Control (Cruise Control) ........212
Electronic Stability Control (ESC) ..............467
Electronic Vehicle Information Center (EVIC) ......303
Emergency, In Case of Hazard Warning Flasher ..................540
Jacking .............................. .543
Jump Starting ......................... .562
Overheating .......................... .540
Emission Control System Maintenance ..........577
Engine Air Cleaner .......................... .583
Block Heater ......................... .442
Break-In Recommendations ................105
652 INDEX

Maintenance.......................... .518
Replacement Parts ...................... .518
Starting ............................. .518
Flooded Engine Starting ....................440
Floor Console ........................... .261
Fluid Capacities ......................... .624
Fluid Leaks .............................110
Fluid Level Checks Automatic Transmission ..................601
Brake ............................... .599
Cooling System ........................ .592
Power Steering ........................ .459
Fluids, Lubricants and Genuine Parts ...........625
Fog Lights ............................. .289
Fog Light Service ........................ .621
Fold in Floor (Stow n Go) Seating.............174
Freeing A Stuck Vehicle .....................566
Fuel ...................................511
Adding ............................. .519Additives
............................ .514
Clean Air ............................ .512
Conserving ........................... .314
Economy Mode ....................... .445
Ethanol ............................. .512
Filler Cap (Gas Cap) .....................289
Filler Door (Gas Cap) ....................289
Gasoline ..............................511
Materials Added ....................... .514
Methanol ............................ .512
Octane Rating ..........................511
Requirements ..........................511
Saver Mode .......................... .314
Tank Capacity ......................... .624
Fuel, Flexible ........................... .516
Fueling ............................... .519
Fuel Optimizer .......................... .314
Fuel

Saver ............................. .314
Fuses ................................. .609
654 INDEX

Service.............................. .618
Service Engine Soon (Malfunction Indicator) . . . .289
Side Marker .......................... .622
Tire Pressure Monitoring (TPMS) ............289
Traction Control ....................... .470
Turn Signal ............................110
Warning (Instrument Cluster Description) ......289
Loading Vehicle ......................... .260
Capacities ........................... .523
Tires ............................... .482
Load Leveling System ..................... .271
Locks ..................................35
Door .................................35
Lubrication, Body ........................ .590
Luggage Rack (Roof Rack) ...................272
Lug Nuts .............................. .541
Maintenance Free Battery ....................586
Maintenance Procedures ....................580 Maintenance Schedule
..................... .630
Malfunction Indicator Light (Check Engine) .......289
Manual, Service ......................... .644
Map/Reading Lights ...................... .228
Memory Feature (Memory Seat) ...............193
Memory Seat ........................... .120
Methanol .............................. .512
Mini-Trip Computer ...................... .316
Mirrors ................................117
Automatic Dimming .....................118
Electric Remote .........................119
Exterior Folding ........................119
Heated .............................. .120
Memory ............................. .193
Outside ..............................119
Rearview .............................117
Vanity .............................. .122
Mode Fuel Saver ........................... .314
658 INDEX

Reformulated Gasoline.....................512
Refrigerant ............................. .588
Reminder, Seat Belt .........................63
Remote Keyless Entry (RKE) ..................20
FCC General Information ..................30
Programming Additional Key Fobs ...........17
Programming Additional Transmitters .........17
Remote Sound System (Radio) Controls .........409
Remote Starting System ......................30
Removable Floor Console ...................265
Replacement Bulbs ....................... .618
Replacement Keys .........................16
Replacement Parts ........................ .579
Replacement Tires ........................ .498
Reporting Safety Defects ....................643
Resetting Oil Change Indicator ................289
Restraint, Head .......................... .170
Restraints, Child ...........................94
Rocking Vehicle When Stuck .................566Roof Rack (Luggage Rack)
...................272
Rotation, Tires .......................... .501
Safety Checks Inside Vehicle .................107
Safety Checks Outside Vehicle ................110
Safety Defects, Reporting ....................643
Safety, Exhaust Gas ....................... .106
Safety Information, Tire .....................475
Safety Tips ............................. .105
Satellite Radio Antenna .....................352
Schedule, Maintenance .....................630
Seat Belt Disengage The Automatic Locking Mode .......73
Energy Management Feature ................71
Engage The Automatic Locking Mode .........73
Lap/Shoulder Belt Operation ................67
Lap/Shoulder Belts .......................64
Lap/Shoulder Belt Untwisting ...............69
Pregnant Women ........................70
10
INDEX 661

Seat Belt Extender.......................69
Seat Belt Pretensioner .....................70
Seat Belt Reminder .......................63
Seat Belt Maintenance ..................... .608
Seat Belt Reminder .........................63
Seat Belts ................................62
Child Restraint ..........................94
Extender ..............................69
Front Seat .............................62
Inspection ........................... .107
Operating Instructions ....................67
Pregnant Women ........................70
Pretensioners ...........................70
Rear Seat ..............................64
Untwisting Procedure .....................69
Seats ................................. .161
Adjustment .......................... .161
Fold in Floor (Stow nGo).................174
Memory ............................. .193Power
.............................. .162
Reclining ............................ .169
Stow n Go (Fold in Floor) .................174
Security Alarm ............................17
Selection of Coolant (Antifreeze) ...............625
SENTRY KEY® FCC General Information ..................17
Key Programming .......................17
Sentry Key (Immobilizer) ....................15
Sentry Key Replacement .....................16
Service Assistance ........................ .639
Service Contract ......................... .641
Service Engine Soon Light (Malfunction Indicator) . .289
Service Manuals ......................... .644
Settings, Personal ........................ .321
Setting the Clock ......................... .330
Shift Lever Override ...................... .567
Shoulder Belts ............................64
Signals, Turn .............................110
662 INDEX