towing RAM CHASSIS CAB 2012 Service Manual

WHAT TO DO IN EMERGENCIESCONTENTS  Hazard Warning Flashers ................ 376
 Jacking And Tire Changing ............... 376
▫ 3500 Models — If Equipped ............. 377
▫ Preparations For Jacking ............... 378
▫ Jacking Instructions ................... 379
 Hoisting ............................ 388
 Jump-Starting Procedures ................ 388
▫ Preparations For Jump-Start ............. 389 ▫ Jump-Starting Procedure ............... 390
 Freeing A Stuck Vehicle ................. 392
 Emergency Tow Hooks — If Equipped ...... 393
 Shift Lever Override ................... 394
 Towing A Disabled Vehicle ............... 395
▫ Towing Without The Ignition Key Fob ..... 396
▫ Two-Wheel Drive Models .............. 397
▫ Four-Wheel Drive Vehicles .............. 398
6

To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information
on stowing your spare tire (if equipped).
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking loca-
tions. However, a floor jack or frame hoist must never be
used on any other parts of the underbody.
CAUTION!Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster pack. Jump-starting can be dangerous if done improperly
so please follow the procedures in this section carefully.
NOTE: When using a portable battery booster pack
follow the manufacturer ’s operating instructions and
precautions.
CAUTION!Do not use a portable battery booster pack or any
other booster source with a system voltage greater
than 12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.
WARNING!Do not attempt jump-starting if the battery is frozen.
It could rupture or explode and cause personal injury.388 WHAT TO DO IN EMERGENCIES

WARNING!Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle. WARNING!• Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
• Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
6 WHAT TO DO IN EMERGENCIES 393

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial wrecker service. If the
transmission and drivetrain are operable, disabled vehicles may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
Towing Condition Wheels OFF
the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
• Transmission in NEUTRAL
• 30 mph max (48 km/h)
• 15 miles (24 km) max distance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
• Auto Transmission in PARK
• Manual Transmission in gear ( NOT
Neutral)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift or Dolly
To w Front NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
6 WHAT TO DO IN EMERGENCIES 395

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws applying to
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the vehicle’s battery is discharged, see “Shift Lever
Override” in “What To Do In Emergencies” for instruc-
tions on shifting the automatic transmission out of the
PARK position for towing. CAUTION!Do not attempt to use sling type equipment when
towing. When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Towing Without The Ignition Key Fob
Special care must be taken when the vehicle is towed
with the ignition in the LOCK/OFF position. The only
approved method of towing without the ignition key is
with a flatbed truck. Proper towing equipment is neces-
sary to prevent damage to the vehicle.396 WHAT TO DO IN EMERGENCIES

Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be towed (with rear
wheels on the ground) with the transmission in NEU-
TRAL . Speed must not exceed 30 mph (48 km/h) and the
distance must not exceed 15 miles (24 km).
CAUTION!Towing faster than 30 mph (48 km/h) or farther than
15 miles (24 km) with rear wheels on the ground can
cause severe damage to the transmission. Such dam-
age is not covered by the New Vehicle Limited
Warranty. If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than
15 miles (24 km), tow with the rear wheels OFF the
ground. Acceptable methods are to tow the vehicle on a
flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable
steering wheel stabilizer to hold the front wheels in the
straight position) with the rear wheels raised and the
front wheels on the ground.
6 WHAT TO DO IN EMERGENCIES 397

Four-Wheel Drive Vehicles
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer
case is operable, the vehicle may be towed (in the
forward direction, with ALL wheels on the ground), IF
the transfer case is in NEUTRAL and the transmission is
in PARK (for automatic transmissions) or in gear (NOT
in Neutral, for manual transmissions). Refer to “Recre-
ational Towing” in “Starting And Operating” for further
information. CAUTION!• Front or rear wheel lifts should not be used.
Internal damage to the transmission or transfer
case will occur if a front or rear wheel lift is used
when towing.
• Failure to follow these towing methods can cause
severe damage to the transmission and/or transfer
case. Such damage is not covered by the New
Vehicle Limited Warranty.398 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible. CAUTION!• Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and drivability. The
vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines
that the fuel filler cap is loose, improperly
installed, or damaged, a loose gascap indicator
will display in the EVIC telltale display area.
Refer to “Electronic Vehicle Information Center (EVIC) in
“Understanding Your Instrument Panel” for further in-
formation. Tighten the fuel filler cap properly and press402 MAINTAINING YOUR VEHICLE

Under normal operating conditions, the catalytic con-
verter will not require maintenance. However, it is im-
portant to keep the engine properly tuned to assure
proper catalyst operation and prevent possible catalyst
damage.
NOTE: Intentional tampering with emissions control
systems can result in civil penalties being assessed
against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer’s specifica-
tions, should be obtained immediately. To minimize the possibility of catalytic converter dam-
age:
• Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.416 MAINTAINING YOUR VEHICLE

24,000 Miles (39,000 km) or
18 Months Maintenance
Service Schedule ❏ Change the engine oil and engine oil
filter.
❏ Rotate the tires, rotate at the first sign of
irregular wear, even if it occurs before
24,000 miles (39 000 km).
❏ Lube the front drive shaft fitting (4x4
only).
❏ Inspect the CV joints.
❏ Inspect exhaust system.
❏ Inspect the front and rear axle fluid,
change if using your vehicle for police,
taxi, fleet, off-road or frequent trailer
towing. Odometer Reading Date
Repair Order # Dealer Code
Signature, Authorized Service Center 32,000 Miles (52,000 km) or 24 Months Maintenance Service
Schedule ❏ Change the engine oil and engine oil filter.
❏ Rotate the tires, rotate at the first sign of irregular wear, even if it occurs before
32,000 miles (52 000 km).
❏ Replace the engine air cleaner filter.
❏ Replace the spark plugs.
❏ Lube the front drive shaft fitting (4x4 only).
❏ Adjust parking brake on vehicles equipped with four-wheel disc brakes.
❏ Inspect the transfer case fluid.
❏ Inspect the brake linings, replace if necessary.
❏ Inspect the front suspension, tie rod ends and boot seals for cracks or leaks and all parts for
damage, wear, improper looseness or end play; replace if necessary.
Odometer Reading Date
Repair Order # Dealer Code
Signature, Authorized Service Center
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S 458 MAINTENANCE SCHEDULES