service RAM CHASSIS CAB 2017 Owners Manual

REPLACEMENT BULBS
LIGHT BULBS — Interior
Bulb Number
Overhead Console Lamps TS 212-2
Dome Lamp 7679
For lighted switches, see your authorized dealer for
replacement instructions.
LIGHT BULBS — Exterior
Bulb Number
Quad Headlamp –
Low Beam H11
Quad Headlamp –
High Beam 9005
Quad Headlamp – Front
Turn Signal Lamp 3157NA
Premium Headlamp –
Low Beam HIR2
Premium Headlamp –
High Beam 9005 Bulb Number
Premium Headlamp –
Front Turn Signal Lamp LED (See authorized
dealer for service)
Horizontal Fog Lamp 9145
Vertical Fog Lamp 9006
Cab Roof Marker Lamps 194NA
Center High Mounted
Stop Lamp 921
Rear Cargo Lamp 921
Box Off Tail Lamps –
Stop/Turn/Tail/License
Plate 1157
Box Off Tail Lamps –
Back Up 1156494 MAINTAINING YOUR VEHICLE

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km)
since last reset. Have your vehicle serviced as soon as
possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Understanding Your Instrument Panel” for
further information. Gasoline Engines:
Under no circumstances should oil change intervals exceed
8,000 miles (13,000 km), twelve months or 350 hours of
engine run time, whichever comes first. The 350 hours of
engine run or idle time is generally only a concern for fleet
customers.
Severe Duty:
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment or is
operated predominately at idle or very low engine RPM’s.
This type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look for unusual
wear or damage
• Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering and automatic transmis-
sion, and fill as needed
• Check function of all interior and exterior lights506 MAINTENANCE SCHEDULES

WARNING!• You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.510 MAINTENANCE SCHEDULES

IF YOU NEED CONSUMER ASSISTANCECONTENTS  SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .512
▫ Prepare For The Appointment ............. .512
▫ Prepare A List ........................ .512
▫ Be Reasonable With Requests ............. .512
 IF YOU NEED ASSISTANCE ............... .512
▫ FCA USA LLC Customer Center ........... .513
▫ FCA Canada Inc. Customer Center .......... .513
▫ In Mexico Contact ..................... .513
▫ Puerto Rico And U.S. Virgin Islands ......... .513 ▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ................... .514
▫ Service Contract ...................... .514
 WARRANTY INFORMATION .............. .515
 MOPARPARTS ........................ .515
 REPORTING SAFETY DEFECTS ............ .515
▫ In The 50 United States And Washington, D.C. . .515
▫ In Canada ........................... .516
 PUBLICATION ORDER FORMS ............ .5169

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to bring the
right papers with you, as well as your warranty folder. All
work to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history, as this
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment. IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
• If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.512 IF YOU NEED CONSUMER ASSISTANCE

Any communication to the manufacturer’s customer center
should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA USA LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345 9IF YOU NEED CONSUMER ASSISTANCE 513

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.514 IF YOU NEED CONSUMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you should
contact the Customer Service Department immediately. Cana-
dian customers who wish to report a safety defect to the
Canadian government should contact Transport Canada, Mo-
tor Vehicle Defect Investigations and Recalls at 1-800-333-0510
or go to http://www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mastercard,
American Express, and Discover orders are accepted. If you
prefer mailing your payment, please call for an order form.
NOTE: A street address is required when ordering manu-
als (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests, and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
• 1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com516 IF YOU NEED CONSUMER ASSISTANCE

Child Seat Installation .................. .80, 81
How To Stow An Unused ALR Seat Belt .........78
Infants And Child Restraints .................68
Locating The LATCH Anchorages ..............76
Lower Anchors And Tethers For Children ........73
Older Children And Child Restraints ...........70
Seating Positions ..........................72
Cigar Lighter ............................ .173
Clean Air Gasoline ........................ .397
Cleaning
Wheels ............................... .482
Climate Control ........................... .277
Cold Weather Operation ..................... .323
Compact Disc (CD) Maintenance ............... .275
Compact Spare Tire ........................ .381
Console, Overhead ........................ .159
Contract, Service .......................... .514
Coolant Pressure Cap (Radiator Cap) ............ .473
Cooling System ........................... .471
Adding Coolant (Antifreeze) ................ .472
Coolant Capacity ........................ .500
Coolant Level ....................... .471, 474
Disposal Of Used Coolant ................. .474
Drain, Flush, And Refill ................... .472
Inspection ............................. .474 Points To Remember ..................... .474
Pressure Cap ........................... .473
Radiator Cap .......................... .473
Selection Of Coolant (Antifreeze) ......... .472, 501
Corrosion Protection ....................... .480
Cruise Light ....................... .216, 217, 218
Cupholders .............................. .174
Customer Assistance ....................... .512
Customer Programmable Features .............. .255
Daytime Running Lights .................... .126
Dealer Service ............................ .450
Defroster, Rear Window ..................... .182
Defr oster , Windshield ........................93
Delay (Intermittent) Wipers .................. .134
Differential, Limited-Slip .................... .346
Dipsticks
Automatic Transmission ................... .479
Power Steering ......................... .350
Disabled Vehicle Towing .................... .442
Disposal
Antifreeze (Engine Coolant) ................ .474
Do Not Disturb ........................... .314
Door Ajar ............................... .203
Door Ajar Light ........................... .203520 INDEX

Inverter Outlet (115V) ...................... .173
Jack Location ............................ .429
Jump Starting ............................ .436
Key Fob
Programming Additional Key Fobs .............19
Key Fob Battery Service (Remote Keyless Entry) .....26
Key Fob Programming (Remote Keyless Entry) ......22
Key Fob, Remote Keyless Entry .................22
Key-In Reminder ............................17
Keyless Enter-N-Go ..................... .35, 322
Lock The Vehicle’s Doors ............... .244, 263
Passive Entry ............................35
Passive Entry Programming .......... .35, 244, 263
Keyless Entry System ........................22
Key, Replacement ...........................19
Keys ....................................11
Key, Sentry (Immobilizer) ......................18
Lane Change And Turn Signals ................ .132
Lane Change Assist ........................ .132
Latches ..................................94
Lead Free Gasoline ........................ .397
Leaks, Fluid ...............................94 Life Of Tires ............................. .383
Light Bulbs ................................94
Lights ............................... .94, 124
AirBag ......................... .55, 92, 197
Automatic Headlights .................... .125
Brake Assist Warning ..................... .361
Brake Warning ......................... .198
Bulb Replacement .................... .494, 495
Cap Top Clearance ...................... .498
Cargo................................ .131
Center Mounted Stop ..................... .497
Courtesy/Reading ................ .130, 131, 160
Cruise ......................... .216, 217, 218
Daytime Running ....................... .126
Engine Temperature Warning ............... .200
Exterior ................................94
Fog........................... .128, 212, 496
Four-Wheel Drive Indicator ................ .341
Hazard Warning Flasher .................. .426
Headlights ............................ .125
High Beam ............................ .133
High Beam/Low Beam Select ............... .133
Hill Descent Control Indicator .............. .363
Illuminated Entry .........................22
Interior ..................... .129, 130, 131, 160524 INDEX