RAM CHASSIS CAB 2019 Owners Manual

STARTING AND OPERATING 269
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select TOW/HAUL mode or use the
Electronic Range Select (ERS) shift control (refer to "Elec -
tronic Range Select (ERS) Operation" in this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing exces -
sive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or
below), transmission operation may be modified depending
on engine and transmission temperature as well as vehicle
speed. Normal operation will resume once the transmission
temperature has risen to a suitable level. Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine may
stall. In some situations, the transmission may not re-engage
if the engine is turned off and restarted. The Malfunction
Indicator Light (MIL) may be illuminated. A message in the
instrument cluster will inform the driver of the more serious
conditions, and indicate what actions may be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
NOTE:
In cases where the instrument cluster message indicates the
transmission may not re-engage after engine shutdown,
perform this procedure only in a desired location (prefer -
ably, at an authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift
the transmission to NEUTRAL. 5

270 STARTING AND OPERATING
3. Push and hold the ignition switch until the engine turns
OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic equip -
ment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer service
is required.
Electronic Range Select (ERS) Operation — Eight-Speed
Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the transmis -
sion is in DRIVE. For example, if you set the transmission
gear limit to 4 (fourth gear), the transmission will not shift above fourth gear (except to prevent engine overspeed), but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shifting
between all available gears. Tapping the GEAR- switch (on
the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as the
top available gear. Once in ERS mode, tapping the GEAR- or
GEAR+ switch will change the top available gear.
1 — GEAR + Switch 2 — GEAR – Switch

STARTING AND OPERATING 271
To exit ERS mode, simply push and hold the GEAR+ switch
until the gear limit display disappears from the instrument
cluster.
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the poten -
tial for transmission overheating or failure due to excessive
shifting. TOW/HAUL Switch
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pushed each time the engine is started.WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
5

272 STARTING AND OPERATING
FOUR-WHEEL DRIVE OPERATION — IF EQUIPPED
Four-wheel drive trucks are equipped with either a manu -
ally shifted transfer case or an electronically shifted transfer
case. Refer to the operating instructions for your transfer
case, located in this section for further information. Four-Position Electronically Shifted Transfer Case —
If Equipped
This is an electronic shift transfer case and is operated by the
4WD Control Switch (Transfer Case Switch), which is
located on the instrument panel.
Four-Position Transfer CaseWARNING!
Do not use the “TOW/HAUL” feature when driving in
icy or slippery conditions. The increased engine braking
can cause the rear wheels to slide, and the vehicle to
swing around with the possible loss of vehicle control,
which may cause an accident possibly resulting in
personal injury or death.

STARTING AND OPERATING 273
(Continued)This electronically shifted transfer case provides four mode
positions:
• Two-Wheel Drive High Range (2WD)
• Four-Wheel Drive High Range (4WD HIGH)
• Four-Wheel Drive Low Range (4WD LOW)
• Neutral (NEUTRAL)
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Rear-Wheel Drive High Range — This range is for normal
street and highway driving on dry hard surfaced roads.
4WD HIGH
Four-Wheel Drive High Range — This range provides torque
to the front driveshaft (engages four-wheel drive) which
allows front and rear wheels to spin at the same speed. This
provides additional traction for loose, slippery road surfaces
only.
4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque (increased torque over 4WD HIGH) to the front driveshaft; allowing
front and rear wheels to rotate at the same speed. This range
provides additional traction and maximum pulling power
for loose, slippery road surfaces only. Do not exceed 25 mph
(40 km/h) in this range.
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.
WARNING!
• You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle. 5

274 STARTING AND OPERATING
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) for normal
street and highway conditions on dry hard surfaced roads).
Driving the vehicle in 2WD will have greater fuel economy
benefits as the front axle is not engaged in 2WD.
When additional traction is required, the transfer case 4WD
HIGH and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished by
pushing the desired position on the 4WD control switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
The 4WD HIGH and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD HIGH and 4WD LOW positions on dry hard surfaced roads may
cause increased tire wear and damage to the driveline
components.
NOTE:
The transfer case NEUTRAL button is located in the center of
the 4WD Control Switch and is pushed by using a ballpoint
pen or similar object. The transfer case NEUTRAL position is
to be used for recreational towing only. Refer to “Recre -
ational Towing” in “Starting And Operating” for further
information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate the
current and desired transfer case selection. When you select
a different transfer case position, the indicator lights will do
the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.• The transmission may not engage PARK if the vehicle
is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle. WARNING! (Continued)

STARTING AND OPERATING 275
3. When the shift is complete, the indicator light for the
selected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain
ON.
2. The newly selected position indicator light will continue
to flash.
3. The transfer case will not shift.
NOTE:
Before retrying a selection, make certain that all the neces -
sary requirements for selecting a new transfer case position
have been met. To retry the selection, push the current posi -
tion, wait five seconds, and retry selection. To find the shift
requirements, refer to the "Shifting Procedure" for your
transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic shift
four-wheel drive system. If this light remains on after engine
start up or illuminates during driving, it means that the
four-wheel drive system is not functioning properly and that
service is required. NOTE:
Do not attempt to make a shift while only the front or rear
wheels are spinning. This could cause damage to driveline
components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD or 4WD
HIGH positions at a given road speed. Take care not to over -
speed the engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the drive -
train.
Because four-wheel drive provides improved traction, there
is a tendency to exceed safe turning and stopping speeds. Do
not go faster than road conditions permit. WARNING!
Always engage the parking brake when powering down
the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may allow
the vehicle to roll which may cause personal injury or
death.
5

276 STARTING AND OPERATING
Shifting Procedure
NOTE:
• If any of the requirements to select a new transfer case
position have not been met, the transfer case will not shift.
The position indicator light for the previous position will
remain ON and the newly selected position indicator light
will continue to flash until all the requirements for the
selected position have been met.
• If all the requirements to select a new transfer case position
have been met, the current position indicator light will
turn OFF, the selected position indicator light will flash
until the transfer case completes the shift. When the shift is
complete, the position indicator light for the selected posi -
tion will stop flashing and remain ON.
2WD To 4WD HIGH
Push the desired position on the 4WD control switch to shift
the transfercase. Shifts between 2WD and 4WD HIGH can be
done with the vehicle stopped or in motion. With the vehicle
in motion, the transfer case will engage/disengage faster if
you momentarily release the accelerator pedal after turning
the control switch. If the vehicle is stopped, the ignition
switch must be in the ON position with the engine either
running or off. This shift cannot be completed if the ignition
switch is in the ACC position. NOTE:
The four-wheel drive system will not allow shifts between
2WD/4WD HIGH if the front and/or rear wheels are spin -
ning (no traction). In this situation, the selected position indi -
cator light will flash and the original position indicator light
will remain ON. At this time, reduce speed and stop spin -
ning the wheels to complete the shift.
2WD Or 4WD HIGH To 4WD LOW
NOTE:
When shifting into or out of 4WD LOW some gear noise may
be heard. This noise is normal and is not detrimental to the
vehicle or occupants.
Shifting can be performed with the vehicle rolling 2 to 3 mph
(3 to 5 km/h) or completely stopped. You can use either of
the following procedures:
Preferred Procedure
1. With the engine running, slow the vehicle to 2 to 3 mph (3
to 5 km/h).
2. Shift the transmission into NEUTRAL.
3. While still rolling, push the desired position on the
transfer case control switch.

STARTING AND OPERATING 277
4. After the desired position indicator light is ON (not
flashing), shift the transmission back into gear.
Alternate Procedure
1. Bring the vehicle to a complete stop.
2. With the ignition switch in the ON position and the
engine running, shift the transmission into NEUTRAL.
3. Push the desired position on the transfer case control
switch.
4. After the desired position indicator light is ON (not
flashing), shift the transmission back into gear.
NOTE:
• If Steps 1 or 2 of either the Preferred or Alternate Proce -
dure are not satisfied prior to attempting the shift, then the
desired position indicator light will flash continuously
while the original position indicator light is ON, until all
requirements have been met.
• The ignition switch must be in the ON position for a shift
to take place and for the position indicator lights to be
operable. If the ignition switch is not in the ON position,
the shift will not take place and no position indicator lights
will be on or flashing. Manually Shifted Transfer Case — If Equipped
The transfer case provides four mode positions:
• Two-Wheel Drive High Range (2H)
• Four-Wheel Drive Lock High Range (4H)
• Neutral (N)
• Four-Wheel Drive Low Range (4L)
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2H
Two-Wheel Drive High Range — This range is for normal
street and highway driving on dry, hard surfaced roads.
4H
Four-Wheel Drive Lock High Range — This range locks the
front and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction for
loose, slippery road surfaces only. 5

278 STARTING AND OPERATING
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
4L
Four-Wheel Drive Low Range — This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction and
maximum pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h).
This transfer case is intended to be driven in the 2H position
for normal street and highway conditions such as dry, hard
surfaced roads.
When additional traction is required, the 4H and 4L posi -
tions can be used to lock the front and rear driveshafts
together and force the front and rear wheels to rotate at the
same speed. This is accomplished by simply moving the gear
selector to the desired positions once the appropriate speed
and gear requirements are met, refer to “Shifting Procedure
– Manually Shifted Transfer Case” in this section for further
information. The 4H and 4L positions are intended for loose, slippery road
surfaces only. Driving in the 4H and 4L positions on dry,
hard surfaced roads may cause increased tire wear and
damage to the driveline components.
The “Transfer Case Position Indicator Light” in the instru -
ment cluster will alert the driver that the vehicle is in
four-wheel drive and that the front and rear driveshafts are
locked together. This light will illuminate when the transfer
case is shifted into either the 4H or 4L position. There is no
light for the 2H or NEUTRAL positions on some models.
When operating your vehicle in 4L, the engine speed is
approximately three times that of the 2H or 4H positions at a
given road speed. Take care not to overspeed the engine and
do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference will adversely affect shifting and can cause
damage to the drivetrain.
NOTE:
Do not attempt to make a shift while only the front or rear
wheels are spinning, as this can cause damage to driveline
components.