engine RAM CHASSIS CAB 2020 Owners Manual

SERVICING AND MAINTENANCE349
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or govern -
mental agency for advice on how and where
used oil and oil filters can be safely discarded in
your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.
Engine Air Cleaner Filter
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable. Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine air cleaner filters are a
high quality filter and are recommended.
Engine Air Cleaner Filter Inspection And
Replacement — Gas Engine
Inspect engine air cleaner filter for dirt and or
debris, if you find evidence of either dirt or
debris you should change your air cleaner filter.
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
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350SERVICING AND MAINTENANCE
Engine Air Cleaner Filter Removal

1. With suitable tool fully loosen (six)
fasteners on air cleaner filter.

Air Cleaner Filter

2. Lift the air cleaner cover to access the air cleaner filter.
3. Remove the air cleaner filter element from the housing assembly.
Open Air Cleaner Filter Assembly

Engine Air Cleaner Filter Installation
NOTE:
Inspect and clean the housing if dirt or debris is
present before replacing the air filter element.

1. Install the air cleaner filter element into the housing assembly with the air cleaner filter
inspection surface facing downward.

2. Install the air cleaner cover onto the housing assembly.
3. Tighten the fasteners (six) on the air cleaner filter assemblyEngine Air Cleaner Filter Inspection and
Replacement — Diesel Engine
Inspect engine air cleaner filter for dirt and or
debris, if you find evidence of either dirt or
debris you should change your air cleaner filter.
Engine Air Cleaner Filter Removal

1. Remove the screws from the air cleanercover.

Air Cleaner Filter Cover

2. Lift the air cleaner cover to access the air cleaner filter.
1 — Fasteners
2 — Air Hose Clamp
3 — Air Cleaner Cover
1 — Air Cleaner Cover
2 — Air Cleaner Filter
1 — Air Cleaner Filter Cover
2 — Screws

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SERVICING AND MAINTENANCE351
3. Remove the air cleaner filter element from
the housing assembly.

Air Cleaner Filter

Engine Air Cleaner Filter Installation
NOTE:
Inspect and clean the housing if dirt or debris is
present before replacing the air filter element.

1. Install the air cleaner filter element into the housing assembly with the air cleaner filter
inspection surface facing downward.

2. Install the air cleaner cover onto the housing assembly locating tabs. 3. Install screws to secure the air cleaner
cover to the housing assembly.
Air Conditioner Maintenance
For best possible performance, your air condi -
tioner should be checked and serviced by an
authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling R-134a
— If Equipped
R-134a Air Conditioning Refrigerant is a hydro -
fluorocarbon (HFC) that is an ozone-friendly
substance. The manufacturer recommends
that air conditioning service be performed by an
authorized dealer or other service facilities
using recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil and refrigerants.
1 — Air Cleaner Filter
2 — Air Cleaner Filter Inspection Surface
WARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
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354SERVICING AND MAINTENANCE
NOTE:
Ensure the glove compartment door hinges and
glove compartment travel stops are fully
engaged.
9. Reattach the glove compartment tension
tether by inserting the tether clip in the
glove compartment and sliding the clip
away from the face of the glove compart -
ment door.
Accessory Drive Belt Inspection
When inspecting accessory drive belts, small
cracks that run across ribbed surface of belt
from rib to rib, are considered normal. These
are not a reason to replace belt. However,
cracks running along a rib (not across) are not
normal. Any belt with cracks running along a rib
must be replaced. Also have the belt replaced if
it has excessive wear, frayed cords or severe
glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has sepa -
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken (note: identify and correct
problem before new belt is installed)
Noise (objectionable squeal, squeak, or
rumble is heard or felt while drive belt is in
operation)
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools, we recommend having your
vehicle serviced at an authorized dealer.
Draining Fuel/Water Separator Filter
There are two fuel filter assemblies. One is
located on the driver's side of the engine. The
best access to this water drain valve is from
under the hood. The second one is on the under
body, located in front of the rear axle above the
drive shaft on pick-up models. The Chassis Cab
models second filter location is on the frame
behind the front axle. The best access to this
water drain valve is from under the vehicle.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.

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SERVICING AND MAINTENANCE355
If water is detected in the water separator while
the engine is running, or while the ignition
switch is in the ON position, the “Water In Fuel
Indicator Light” will illuminate and an audible
chime will be heard five times. At this point you
should stop the engine and drain the water from
both of the filters.
If the “Water In Fuel Indicator Light” comes on
and a single chime is heard while you are
driving, or with the ignition switch in the ON
position, there may be a problem with your
water separator wiring or sensor. See an autho -
rized dealer for service. Upon proper draining of the water from both
fuel filters, the “Water In Fuel Indicator Light”
will remain illuminated for approximately 10
seconds. If the water was drained while the
engine was running, the “Water In Fuel Indicator
Light” may remain on for approximately three
minutes.
NOTE:
Care should be taken in disposing of used fluids
from your vehicle. Used fluids, indiscriminately
discarded, can present a problem to the envi
-
ronment. Contact an authorized dealer, service
station, or government agency for advice on
recycling programs and for where used fluids
and filters can be properly disposed of in your
area.
Drain the fuel/water separator filters when the
“Water In Fuel Indicator Light” is ON. Within
10 minutes of vehicle shutdown, turn the
engine mounted filter drain valve (located on
the side of the filter assembly) counterclock -
wise quarter turn, and turn the under body
mounted filter drain valve (located on the
bottom of the filter assembly) counterclockwise
wise 1 full turn. Then turn the ignition switch to the ON position, and allow any accumulated
water to drain. Leave the drain valve open until
all water and contaminants have been
removed. When clean fuel is visible, close the
drain valve following these guidelines:

1. Rotate the drain clockwise to close until
you feel resistance from the internal seal.

2. Continue turning the drain half of a turn to properly compress the seal.
NOTE:
Over-compression of the seal due to over-tight -
ening of the drain will damage the seal, cause a
leak, and require the entire sensor to be
replaced.
3. Turn the ignition switch to OFF.
The sensor drain should not be over-tightened
during normal service operations to avoid
internal damage and future fuel leaks. The
drain should be closed and secured without the
use of tools.
If more than a couple ounces/milliliters of fuel
have been drained, follow the directions for
“Priming If The Engine Has Run Out Of Fuel.”
CAUTION!
Do not drain the fuel/water separator filter
when the engine is running.
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
CAUTION!
If the “Water In Fuel Indicator Light” remains
on, DO NOT START the engine before you
drain water from the fuel filters to avoid
engine damage.
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356SERVICING AND MAINTENANCE
Engine Mounted Fuel Filter Replacement
NOTE:
Using a fuel filter that does not meet the
manufacturer's filtration and water sepa -
rating requirements can severely impact fuel
system life and reliability.
The engine mounted filter housing is
equipped with a No-Filter-No-Run (NFNR)
feature. Engine will not run if:
a. No filter is installed.
b. Inferior/Non-approved filter is used. Use of OEM filter is required to ensure vehicle
will run.

Engine Mounted Fuel Filter Assembly
1. Ensure engine is turned off.

2. Place drain pan under the fuel filter drain
hose.
3. Open the water drain valve a quarter turn counterclockwise and completely drain fuel
and water into the approved container.
4. Close the water drain valve.
5. Remove lid using a socket or strap wrench. Rotate counterclockwise for removal.
Remove used o-ring and discard it.
6. Remove the used filter cartridge from the housing and dispose of according to your
local regulations. 7. Wipe clean the sealing surfaces of the lid
and housing.
8. Install new o-ring back into ring groove on the filter housing and lubricate with clean
engine oil.
9. Remove new filter cartridge from plastic bag and install into housing.
NOTE:
Do not remove cartridge from bag until you
reach this step in order to keep cartridge clean.
10. Push down on the cartridge to ensure it is properly seated. Do not pre-fill the filter
housing with fuel.
11. Install lid onto housing and tighten to 22.5 ft lbs (30.5 N.m). Do not overtighten
the lid.
12. Prime the engine using the procedure in “Priming If The Engine Has Run Out Of Fuel.”
Then start the engine and confirm there are
no leaks.
1 — Drain Valve
CAUTION!
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
Do not prefill the fuel filter when installing a
new fuel filter. There is a possibility debris
could be introduced into the fuel filter
during this action. It is best to install the
filter dry and allow the in-tank lift pump to
prime the fuel system.

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SERVICING AND MAINTENANCE357
Underbody Mounted Fuel Filter
Replacement
NOTE:
Using a fuel filter that does not meet the
manufacturer's filtration and water sepa -
rating requirements can severely impact fuel
system life and reliability.
The underbody mounted filter housing will
cause the engine not to run if:
a. No filter is installed.

Underbody Mounted Fuel Filter Assembly
1. Ensure engine is turned off.

2. Place drain pan under the fuel filter drain
hose.
3. Open the water drain valve one full turn counterclockwise and completely drain fuel
and water into the approved container.
4. Close the water drain valve. 5. Remove lid using a socket or strap wrench.
Rotate counterclockwise for removal.
Remove used o-ring and discard it.
6. Remove the used filter cartridge from the housing and dispose of according to your
local regulations.
7. Wipe clean the sealing surfaces of the lid and housing.
8. Install new o-ring back into ring groove on the filter housing and lubricate with clean
engine oil.
NOTE:
Water In Fuel (WIF) sensor is re-usable. Service
kit comes with new o-ring for filter canister and
WIF sensor.
1 — Drain Valve
CAUTION!
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
Do not prefill the fuel filter when installing a
new fuel filter. There is a possibility debris
could be introduced into the fuel filter
during this action. It is best to install the
filter dry and allow the in-tank lift pump to
prime the fuel system.
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358SERVICING AND MAINTENANCE
Priming If The Engine Has Run Out Of Fuel

1. Add a substantial amount of fuel to the
tank, approximately 2 to 5 gal (8L to 19L).

2. Three priming cycles must be completed. Turn ignition to the RUN position and wait
approximately 30 seconds. This will activate
the in tank fuel pump. Turn the ignition
switch to the off position, and leave off for at
least 30 seconds. Repeat this procedure
three times before cranking the engine.
3. Start the engine using the “Normal Starting” procedure. Refer to “Starting Procedures”
in “Starting and Operating” for further infor -
mation.
4. Once the engine starts, allow the engine to idle for a minimum of 30 seconds. NOTE:
The engine may run rough until the air is forced
from all the fuel lines.
NOTE:
A maximum blend of 5% biodiesel, meeting
ASTM specification D-975 may be used with
your Cummins diesel engine. (Chassis Cab
models not configured with B20 capability.)
A maximum blend of 20% biodiesel, meeting
ASTM specification D-7467 may be used with
your Cummins diesel engine. (Pickup models
and Chassis Cab models configured with B20
capability.)
Use of biodiesel mixture in excess of 20% can
negatively impact the fuel filter's ability to
separate water from the fuel, resulting in
high pressure fuel system corrosion or
damage.
Ethanol blends are not recommended or
approved for use with your Cummins diesel
engine.
In addition, commercially available fuel addi
-
tives are not necessary for the proper opera -
tion of your Cummins diesel engine.
WARNING!
Do not open the high pressure fuel system
with the engine running. Engine operation
causes high fuel pressure. High pressure fuel
spray can cause serious injury or death.
CAUTION!
Do not engage the starter motor for more
than 15 seconds at a time. Allow two minutes
between the cranking intervals.
WARNING!
Do not use alcohol or gasoline as a fuel
blending agent. They can be unstable under
certain conditions and be hazardous or
explosive when mixed with diesel fuel.
CAUTION!
Due to lack of lubricants in alcohol or
gasoline, the use of these fuels can cause
damage to the fuel system.

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SERVICING AND MAINTENANCE359
Intervention Regeneration Strategy —
Message Process Flow
The Cummins diesel engine meets all Environ -
mental Protection Agency (EPA) Heavy Duty
Diesel Engine Emissions Standards, resulting in
one of the lowest emitting diesel engines ever
produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. The engine and
exhaust after-treatment system work together
to achieve the EPA Heavy Duty Diesel Engine
Emissions Standards. These systems are seam -
lessly integrated into your vehicle and managed
by the Cummins Powertrain Control Module
(PCM). The PCM manages engine combustion
to allow the exhaust system’s catalyst to trap
and burn Particulate Matter (PM) pollutants,
with no input or interaction on your part.
If the engine is allowed to idle or the truck is
driven on low engine speed drive cycles for
more than two hours, the system will automati -
cally enter an emissions operating mode that
will increase the engine idle speed to 900 RPM
(1,050 RPM for Chassis Cab). While in this
mode, which is designed to help maintain the
Diesel Particulate Filter, the engine idle speed will return to normal when the brake pedal is
applied. A small change in engine tone or a
slight change in engine performance while
accelerating may also be noticeable at speeds
below 20 mph (32 kmh). This operating mode
may last for up to an hour of idle time, or around
20 minutes of driving time.
Additionally, your vehicle has the ability to alert
you to additional maintenance required on your
truck or engine.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Diesel Exhaust Fluid
Diesel Exhaust Fluid (DEF) sometimes known
simply by the name of its active component,
UREA—is a key component of Selective Catalytic
Reduction (SCR) systems, which help diesel
vehicles meet stringent emission regulations.
DEF is a liquid reducing agent that reacts with
engine exhaust in the presence of a catalyst to
convert smog-forming nitrogen oxides (NOx)
into harmless nitrogen and water vapor.
Refer to “Fluids And Lubricants” in “Technical
Specification” for further information.
You can receive assistance in locating DEF in
the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call
1–800–465–2001 (English) or
1–800–387–9983 (French)
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.7

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360SERVICING AND MAINTENANCE
Body Lubrication
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess,
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder Lubri -
cant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry wind -
shield.
Avoid using the wiper blades to remove frost or
ice from the windshield. Keep the blade rubber
out of contact with petroleum products such as
engine oil, gasoline, etc.
NOTE:
Life expectancy of wiper blades varies
depending on geographical area and frequency
of use. Poor performance of blades may be
present with chattering, marks, water lines or
wet spots. If any of these conditions are
present, clean the wiper blades or replace as
necessary. The wiper blades and wiper arms should be
inspected periodically, not just when wiper
performance problems are experienced. This
inspection should include the following points:
Wear or uneven edges
Foreign material
Hardening or cracking
Deformation or fatigue
If a wiper blade or wiper arm is damaged,
replace the affected wiper arm or blade with a
new unit. Do not attempt to repair a wiper arm
or blade that is damaged.

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