tow Ram ProMaster 2014 Workshop Manual

CAUTION!
•Towing faster than 25 mph (40 km/h) or farther than
15 mi (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission damage.
Damage from improper towing is not covered un-
der the New Vehicle Limited Warranty.
318 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).”
It will also store diagnostic codes and other information
to assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
322 MAINTAINING YOUR VEHICLE

Under normal operating conditions, the catalytic con-
verter will not require maintenance. However, it is im-
portant to keep the engine properly tuned to assure
proper catalyst operation and prevent possible catalyst
damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being assessed
against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer’s specifica-
tions, should be obtained immediately.To minimize the possibility of catalytic converter damage:
• Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
332 MAINTAINING YOUR VEHICLE

Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum and
chrome plated wheels, should be cleaned regularly with
a mild soap and water to prevent corrosion.
To remove heavy soil and/or excessive brake dust, use
MOPAR® Wheel Cleaner or equivalent or select a non-
abrasive, non-acidic cleaner.
•For chrome wheels, use MOPAR® Chrome Cleaner
(Part#04318013) or equivalent.
• For aluminum wheels, use MOPAR® Wheel Cleaner
(Part# 04796239AB) or equivalent.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
or metal polishes. Do not use oven cleaner. These
(Continued)
CAUTION! (Continued)
products may damage the wheel’s protective finish.
Avoid automatic car washes that use acidic solutions
or harsh brushes that may damage the wheel’s pro-
tective finish. Only MOPAR® Wheel Cleaner or
equivalent is recommended.
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following manner:
•Remove as much of the stain as possible by blotting
with a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
• For tough stains, apply MOPAR® Total Clean, or a
mild soap solution to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap residue.
7
MAINTAINING YOUR VEHICLE 351

•For grease stains, apply MOPAR® Multi-Purpose
Cleaner to a clean, damp cloth and remove stain. Use
a fresh, damp towel to remove soap residue.
• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care
Instrument Panel Surfaces
The instrument panel cover has a low glare surface,
which minimizes reflections in the windshield. Do not
use protectants or other products which may cause
undesirable reflections. Use soap and warm water to
restore the low glare surface.
Cleaning Interior Trim
Interior trim should be cleaned starting with a damp
cloth, a damp cloth with MOPAR® Total Clean or equiva-
lent, then MOPAR® Spot & Stain Remover or equivalent if absolutely necessary. Do not use harsh cleaners or
Armor All®. Use MOPAR® Total Clean or equivalent to
clean vinyl upholstery.
Cleaning Leather Upholstery
MOPAR® Total Clean or equivalent is specifically recom-
mended for leather upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt
can act as an abrasive and damage the leather upholstery
and should be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft cloth
and MOPAR® Total Clean or equivalent. Care should be
taken to avoid soaking your leather upholstery with any
liquid. Please do not use polishes, oils, cleaning fluids,
solvents, detergents, or ammonia-based cleaners to clean
your leather upholstery. Application of a leather condi-
tioner is not required to maintain the original condition.
352 MAINTAINING YOUR VEHICLE

When cleaning the rear view mirror, spray cleaner on the
towel or rag that you are using. Do not spray cleaner
directly on the mirror.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft rag. A mild soap solution may beused, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
rag.
2. Dry with a soft cloth.
Seat Belt Maintenance
Do not bleach, dye, or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the fabric.
Sun damage can also weaken the fabric. If the belts need cleaning, use MOPAR® Total Clean, a
mild soap solution, or lukewarm water. Do not remove
the belts from the vehicle to wash them. Dry with a soft
cloth.
Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
WARNING!
A frayed or torn belt could rip apart in a collision and
leave you with no protection. Inspect the belt system
periodically, checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately. Do
not disassemble or modify the system. Seat belt
assemblies must be replaced after a collision if they
have been damaged (i.e., bent retractor, torn web-
bing, etc.).
354 MAINTAINING YOUR VEHICLE

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument clus-
ter. This means that service is required for your vehicle.
Operating conditions such as frequent short-trips, trailer
tow, and extremely hot or cold ambient temperatures
will influence when the “Oil Change Required” message
is displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone otherthan your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km) or twelve months,
whichever comes first.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment. This
type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look for unusual
wear or damage
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S376 MAINTENANCE SCHEDULES

Clean Air Gasoline....................... .256
Cold Weather Operation ....................195
Compact Disc (CD) Maintenance ..............185
Compact Spare Tire ....................... .241
Console, Overhead ........................114
Contract, Service ......................... .385
Coolant Pressure Cap (Radiator Cap) ...........342
Cooling System .......................... .338
Adding Coolant (Antifreeze) ...............340
Coolant Capacity ...................... .370
Coolant Level ......................... .339
Disposal of Used Coolant .................343
Drain, Flush, and Refill ...................339
Inspection ........................... .343
Points to Remember .....................343
Pressure Cap ......................... .342
Radiator Cap ......................... .342
Selection of Coolant (Antifreeze) .............339
Corrosion Protection ...................... .348Cruise Light
............................ .131
Cupholders ..............................119
Customer Assistance ...................... .383
Data Recorder, Event .......................51
Dealer Service ........................... .325
Defroster, Windshield .......................66
Diagnostic System, Onboard .................322
Dimmer Control ...........................91
Dimmer Switch, Headlight ...................93
Dipsticks Automatic Transmission ..................348
Oil (Engine) .......................... .327
Power Steering .........................211
Disabled Vehicle Towing ....................316
Disposal Antifreeze (Engine Coolant) ................343
Door Locks ..............................21
Door Locks, Automatic ......................23
394 INDEX

Switch................................91
Head Restraints ...........................86
Heated Mirrors ............................74
Heated Seats .............................85
Heater ................................ .186
Heater, Engine Block ...................... .196
High Beam/Low Beam Select (Dimmer) Switch .....93
Hill Start Assist .......................... .223
Hitches Trailer Towing ........................ .267
Hood Release .............................88
Ignition .................................12
Key..................................12
Ignition Key Removal .......................12
Illuminated Entry ..........................18
Immobilizer (Sentry Key) ....................15
Infant Restraint ...........................52
Inside Rearview Mirror ......................72 Instrument Cluster
....................... .127
Instrument Panel and Controls ................125
Instrument Panel Cover .....................352
Instrument Panel Lens Cleaning ...............354
Interior Appearance Care ....................352
Intermittent Wipers (Delay Wipers) .............98
Introduction ..............................4
Jump Starting ........................... .308
Key-In Reminder ..........................14
Key, Replacement ..........................16
Keys ...................................12
Key, Sentry (Immobilizer) ....................15
Lane Change Assist ........................93
Lap/Shoulder Belts .........................28
Latches .................................68
Lead Free Gasoline ....................... .255
398 INDEX

Rearview Mirrors..........................72
Recorder, Event Data .......................51
Recreational Towing ...................... .279
Reformulated Gasoline .....................256
Refrigerant ............................. .335
Reminder, Seat Belt .........................36
Remote Keyless Entry (RKE) FCC General Information ..................21
Remote Sound System (Radio) Controls .........184
Replacement Bulbs ....................... .365
Replacement Keys .........................16
Replacement Parts ........................ .325
Replacement Tires ........................ .245
Reporting Safety Defects ....................387
Restraint, Head ...........................86
Restraints, Child ...........................52
Restraints, Occupant ........................25
Rotation, Tires .......................... .248Safety Checks Inside Vehicle
..................65
Safety Checks Outside Vehicle .................67
Safety Defects, Reporting ....................387
Safety, Exhaust Gas .........................64
Safety Information, Tire .....................225
Safety Tips ...............................63
Schedule, Maintenance .....................376
Seat Belt Maintenance ..................... .354
Seat Belt Reminder .........................36
Seat Belts ................................25
Adjustable Upper Shoulder Anchorage .........34
And Pregnant Women .....................37
Child Restraint ..........................52
Front Seat .............................28
Inspection .............................65
Pretensioners ...........................36
Reminder ............................ .140
Untwisting Procedure .....................33
402 INDEX