towing Ram ProMaster 2017 Owner's Guide

Towing ConditionWheels OFF the Ground Automatic Transmission
On Trailer ALLOK
NOTE: When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
NOTE: For vehicles equipped with diesel engine and
electric park brake, see important information in the Diesel
Supplement.
Recreational Towing — Automatic Transmission
Recreational towing is allowed ONLYif the front wheels
are OFF the ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK. 4. Properly secure the front wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Release the parking brake.CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
240 STARTING AND OPERATING

WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............242
 IF YOUR ENGINE OVERHEATS .............242
 WHEEL AND TIRE TORQUE SPECIFICATIONS . .243
▫ Torque Specifications ....................243
 TIRE SERVICE KIT — IF EQUIPPED ..........244
▫ Tire Service Kit Storage ...................244
▫ Tire Service Kit Components And Operation . . .245
▫ Tire Service Kit Usage Precautions ..........245
▫ Sealing A Tire With Tire Service Kit .........247
 JACKING AND TIRE CHANGING ...........252
▫ Jack And Tools Location ..................252
▫ Removing The Spare Tire .................254
▫ Preparations ......................... .258▫
Jacking Instructions .....................258
▫ Wheel Covers ........................ .266
 JUMP-STARTING PROCEDURES ............267
▫ Preparations For Jump-Start ...............267
▫ Jump-Starting Procedure .................268
▫ Battery Location ...................... .270
 FREEING A STUCK VEHICLE ..............271
 GEAR SELECTOR OVERRIDE ..............272
 TOWING A DISABLED VEHICLE ............272
▫ Automatic Transmission ..................274
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .274
 EVENT DATA RECORDER (EDR) ............274
6

WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck. And do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool, remove the gear selector override access cover which is located
below the gear selector.
4. Press and maintain firm pressure on the brake pedal.
5. Insert the screwdriver or similar tool into the access port, and push and hold the override release lever
forward.
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
272 WHAT TO DO IN EMERGENCIES

Towing Condition Wheels OFF theGround ALL Models
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift or Dolly
To w Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
NOTE: For vehicles equipped with diesel engine and
electric park brake, see important information in the Diesel
Supplement. If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•
Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
6
WHAT TO DO IN EMERGENCIES 273

Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with front wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), tow with the front wheels OFFthe
ground (using a flatbed truck, or wheel lift equipment with
the front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
(Continued)
CAUTION! (Continued)
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
274 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
(Continued)
CAUTION! (Continued)
•If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
(Continued)
278 MAINTAINING YOUR VEHICLE

WARNING!(Continued)
•A hot exhaust system can start a fire if you park over
materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.
CAUTION!
• The catalytic converter requires the use of unleaded
fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.
• Damage to the catalytic converter can result if your
vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle. Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control sys-
tems can result in civil penalties being assessed against
you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.
To minimize the possibility of catalytic converter damage:
• Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
• Do not try to start the engine by pushing or towing the
vehicle.
• Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.7
MAINTAINING YOUR VEHICLE 285

Pressure Cap........................... .292
Radiator Cap .......................... .292
Selection Of Coolant (Antifreeze) .......291, 315, 316
Corrosion Protection ....................... .297
Cruise Light ..............................119
Cupholders ........................... .94, 301
Customer Assistance ....................... .326
Customer Programmable Features ...............144
Dealer Service ............................ .280
Defroster, Windshield ........................51
Diagnostic System, Onboard ...................278
Dimmer Control ............................75
Dimmer Switch, Headlight .....................76
Dipsticks Automatic Transmission ....................296
Oil (Engine) ........................... .281
Power Steering ......................... .189
Disabled Vehicle Towing .....................272
Disposal Antifreeze (Engine Coolant) .................293
Door Ajar ............................... .104
Door Ajar Light ........................... .104
Door Locks ................................17
Door Locks, Automatic .......................18 Driving
Through Flowing, Rising, Or Shallow Standing
Water ................................ .187
Electric Remote Mirrors .......................59
Electronic Brake Control System ................191
Brake Assist System ...................... .193
Electronic Speed Control (Cruise Control) ..........82
Electronic Stability Control (ESC) ...............193
Electronic Throttle Control Warning Light .........105
Emergency, In Case Of Freeing Vehicle When Stuck .................271
Jump Starting .......................... .267
Emission Control System Maintenance ............279
Engine Air Cleaner ............................ .284
Block Heater ........................... .177
Break-In Recommendations ..................49
Checking Oil Level ...................... .281
Compartment .......................... .277
Compartment

Identification .................277
Coolant (Antifreeze) ...................290, 316
Cooling .............................. .290
Exhaust Gas Caution ...................50, 226
Fails To Start ........................... .176
336 INDEX

Tank Capacity.......................... .315
Fueling ................................. .227
Fuses .................................. .302
Gas Cap (Fuel Filler Cap) ..............227, 228, 279
Gasoline, Clean Air ........................ .223
Gasoline (Fuel) ........................... .223
Gasoline, Reformulated ..................... .223
Gear Ranges ............................. .180
Gear Select Lever Override ....................272
General Information .....................157, 222
Glass Cleaning ........................... .300
Gross Axle Weight Rating .................229, 231
Gross Vehicle Weight Rating ...............229, 230
Guide, Body Builders .........................6
GVWR ................................. .229
Hazard Driving Through Flowing, Rising, Or Shallow
Standing Water ......................... .187
Hazard Warning Flasher ..................... .242
Headlights Cleaning .............................. .300
High Beam ..............................76
High Beam/Low Beam Select Switch ...........76Passing
................................76
Switch .................................74
Head Restraints ............................69
Heated Mirrors .............................59
Heated Seats ...............................68
Heater, Engine Block ....................... .177
High Beam/Low Beam Select (Dimmer) Switch ......76
Hill Start Assist ........................... .197
Hitches Trailer Towing .......................... .232
Hood Release ..............................72
Ignition ..................................11
Key ...................................11
Ignition Key Removal ........................11
Illuminated Entry ...........................14
Immobilizer (Sentry Key) ......................12
Inside Rearview Mirror .......................58
Instrument Cluster ..................... .100, 118
Instrument Cluster Display Instrument Cluster Display ..................120
Instrument Panel And Controls .................
99
Instrument Panel Lens Cleaning ................301
Interior Appearance Care .....................299
Intermittent Wipers (Delay Wipers) ...............80
338 INDEX

Personal Settings.......................... .144
Placard, Tire And Loading Information ...........205
Power Mirrors ................................59
Steering ........................... .188, 189
Windows ...............................18
Power Steering Fluid ....................... .317
Pregnant Women And Seat Belts .................28
Pretensioners Seat Belts ...............................28
Radial Ply Tires ........................... .210
Radiator Cap (Coolant Pressure Cap) .............292
Radio Frequency General Information .....................13, 16
Radio Operation .......................... .157
Radio (Sound Systems) ..................... .144
Rear Camera ...............................89
Rear ParkSense System .......................85
Rearview Mirrors ...........................58
Recreational Towing ........................ .239
Reformulated Gasoline ...................... .223
Refrigerant .............................. .287
Reminder, Seat Belt ..........................22
Remote Sound System (Radio) Controls ...........156Replacement Bulbs
..........................311
Replacement Keys ...........................13
Replacement Parts ......................... .280
Replacement Tires ......................... .216
Reporting Safety Defects .....................329
Restraint, Head .............................69
Restraints, Child ............................42
Rotation, Tires ............................ .218
Safety Checks Inside Vehicle ...................51
Safety Checks Outside Vehicle ..................53
Safety Defects, Reporting .....................329
Safety, Exhaust Gas ..........................50
Safety Information, Tire ..................... .198
Safety Tips ................................50
Schedule, Maintenance ...................... .320
Seat Belt Adjustable Upper Shoulder Belt Anchorage .......26
Automatic Locking Retractor (ALR) ............29
Energy Management Feature .................28
Lap/Shoulder

Belt Operation .................25
Lap/Shoulder Belts ........................23
Lap/Shoulder Belt Untwisting ................26
Pregnant Women .........................28
Seat Belt Pretensioner ......................28
10
INDEX 341