Ram ProMaster 2017 Service Manual

•Unlock the power door locks.
NOTE: After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key from
the ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine. If
there are no fuel leaks or damage to the vehicle electrical
devices (e.g. headlights) after an accident, reset the Fuel
Cut Off Switch by following the procedure described
below.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an event
push the “A” Button located underneath the front passen-
ger seat knee impact bolster.WARNING!
If, after an accident, you smell fuel or see leaks from
the fuel system, do not reset the Fuel Cut Off Switch to
avoid the risk of fire.
Before reactivating the fuel cut off switch, carefully
check for fuel leaks or damage to vehicle electrical
devices (e.g. headlights).
Fuel Cut Off Switch
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 39

Air Bag Warning Light
The ORC monitors the readiness of the electronic
parts of the air bag system whenever the ignition
switch is in the AVV/START or MAR/ACC/
ON/RUN position. If the ignition switch is in the
STOP/OFF/LOCK position the air bag system is not on
and the air bags will not inflate.
The ORC contains a backup power supply system that may
deploy the air bags even if the battery loses power or it
becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is in the MAR/
ACC/ON/RUN position. After the self-check, the Air Bag
Warning Light will turn off. If the ORC detects a malfunc-
tion in any part of the system, it turns on the Air Bag
Warning Light, either momentarily or continuously. A
single chime will sound to alert you if the light comes on
again after initial startup.
The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•
The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the MAR/ACC/ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.
WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bags to
protect you in a collision. If the light does not come on
(Continued)
40 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!(Continued)
as a bulb check when the ignition is first turned on,
stays on after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service the air bag
system immediately.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper right side
of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
• It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
(Continued)
WARNING! (Continued)
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to your authorized
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact your
authorized dealer.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed
The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 41

•Whether or not the driver and passenger safety belts
were buckled/fastened;
• How far (if at all) the driver was depressing the accel-
erator and/or brake pedal; and,
• How fast the vehicle was traveling.
• These data can help provide a better understanding of
the circumstances in which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are recorded by
the EDR under normal driving conditions and no personal
data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement,
could combine the EDR data with the type of personally
identifying data routinely acquired during a crash investi-
gation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer, other parties, such as
law enforcement, that have the special equipment, can read
the information if they have access to the vehicle or the
EDR.Child Restraints
Everyone in your vehicle needs to be buckled up at all
times, including babies and children.
Every state in the United States, and every Canadian
province, requires that small children ride in proper re-
straint systems. This is the law, and you can be prosecuted
for ignoring it.
Children 12 years or younger should ride properly buckled
up in a rear seat, if available. According to crash statistics,
children are safer when properly restrained in the rear
seats rather than in the front.
WARNING!
In a collision, an unrestrained child can become a
projectile inside the vehicle. The force required to hold
even an infant on your lap could become so great that
you could not hold the child, no matter how strong you
are. The child and others could be badly injured. Any
child riding in your vehicle should be in a proper
restraint for the child’s size.
There are different sizes and types of restraints for children
from newborn size to the child almost large enough for an
adult safety belt. Always check the child seat Owner ’s
42 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Manual to make sure you have the correct seat for your
child. Carefully read and follow all the instructions and
warnings in the child restraint Owner ’s Manual and on all
the labels attached to the child restraint.
Before buying any restraint system, make sure that it has a
label certifying that it meets all applicable Safety Stan-
dards. You should also make sure that you can install it in
the vehicle where you will use it.NOTE:
•
For additional information, refer to www.seatcheck.org
or call 1-866-732-8243.
•
Canadian residents should refer to Transport Canada’s
website for additional information: www.tc.gc.ca/eng/
motorvehiclesafety/safedrivers-childsafety-index-53.htm
Summary Of Recommendations For Restraining Children In Vehicles
Child Size, Height, Weight Or Age Recommended Type Of
Child Restraint
Infants and Toddlers Children who are two years old or
younger and who have not reached the height or weight limits of their child restraint Either an Infant Carrier or a Convert-
ible Child Restraint, facing rearward in the rear seat of the vehicle
Small Children Children who are at least two years
old or who have out-grown the
height or weight limit of their rear- facing child restraint Forward-Facing Child Restraint with
a five-point Harness, facing forward in the rear seat of the vehicle
Larger Children Children who have out-grown their
forward-facing child restraint, but
are too small to properly fit the vehi- cle’s seat belt Belt Positioning Booster Seat and the
vehicle seat belt, seated in the rear seat of the vehicle
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 43

Child Size, Height, Weight Or AgeRecommended Type Of
Child Restraint
Children Too Large for Child Re- straints Children 12 years old or younger,
who have out-grown the height or weight limit of their booster seat Vehicle Seat Belt, seated in the rear
seat of the vehicle
Infants And Child Restraints
Safety experts recommend that children ride rear-facing in
the vehicle until they are two years old or until they reach
either the height or weight limit of their rear-facing child
restraint. Two types of child restraints can be used rear-
facing: infant carriers and convertible child seats.
The infant carrier is only used rear-facing in the vehicle. It
is recommended for children from birth until they reach
the weight or height limit of the infant carrier. Convertible
child seats can be used either rear-facing or forward-facing
in the vehicle. Convertible child seats often have a higher
weight limit in the rear-facing direction than infant carriers
do, so they can be used rear-facing by children who have
outgrown their infant carrier but are still less than at least
two years old. Children should remain rear-facing until
they reach the highest weight or height allowed by their
convertible child seat.
WARNING!
•Never place a rear-facing child restraint in front of an
air bag. A deploying passenger Advanced Front Air
Bag can cause death or serious injury to a child 12
years or younger, including a child in a rear-facing
child restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Older Children And Child Restraints
Children who are two years old or who have outgrown
their rear-facing convertible child seat can ride forward-
facing in the vehicle. Forward-facing child seats and con-
vertible child seats used in the forward-facing direction are
for children who are over two years old or who have
outgrown the rear-facing weight or height limit of their
rear-facing convertible child seat. Children should remain
44 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

in a forward-facing child seat with a harness for as long as
possible, up to the highest weight or height allowed by the
child seat.
All children whose weight or height is above the forward-
facing limit for the child seat should use a belt-positioning
booster seat until the vehicle’s seat belts fit properly. If the
child cannot sit with knees bent over the vehicle’s seat
cushion while the child’s back is against the seatback, they
should use a belt-positioning booster seat. The child and
belt-positioning booster seat are held in the vehicle by the
seat belt.
WARNING!
•Improper installation can lead to failure of an infant
or child restraint. It could come loose in a collision.
The child could be badly injured or killed. Follow
the child restraint manufacturer ’s directions exactly
when installing an infant or child restraint.
• After a child restraint is installed in the vehicle, do
not move the vehicle seat forward or rearward be-
cause it can loosen the child restraint attachments.
(Continued)
WARNING! (Continued)
Remove the child restraint before adjusting the ve-
hicle seat position. When the vehicle seat has been
adjusted, reinstall the child restraint.
• When your child restraint is not in use, secure it in
the vehicle with the seat belt or LATCH anchorages,
or remove it from the vehicle. Do not leave it loose in
the vehicle. In a sudden stop or accident, it could
strike the occupants or seatbacks and cause serious
personal injury.
Children Too Large For Booster Seats
Children who are large enough to wear the shoulder belt
comfortably, and whose legs are long enough to bend over
the front of the seat when their back is against the seatback,
should use the seat belt in a rear seat. Use this simple 5-step
test to decide whether the child can use the vehicle’s seat
belt alone:
1. Can the child sit all the way back against the back of the vehicle seat?
2. Do the child’s knees bend comfortably over the front of the vehicle seat – while they are still sitting all the way
back?
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 45

3. Does the shoulder belt cross the child’s shoulder be-tween their neck and arm?
4. Is the lap part of the belt as low as possible, touching the child’s thighs and not their stomach?
5. Can the child stay seated like this for the whole trip?
If the answer to any of these questions was “no,” then the
child still needs to use a booster seat in this vehicle. If the
child is using the lap/shoulder belt, check seat belt fit
periodically and make sure the seat belt buckle is latched.
A child’s squirming or slouching can move the belt out of
position. If the shoulder belt contacts the face or neck,
move the child closer to the center of the vehicle, or use a
booster seat to position the seat belt on the child correctly.
WARNING!
Never allow a child to put the shoulder belt under an
arm or behind their back. In a crash, the shoulder belt
will not protect a child properly, which may result in
serious injury or death. A child must always wear both
the lap and shoulder portions of the seat belt correctly.
Installing Child Restraints in Commercial Vehicles
This commercial vehicle is not designed for use as a family
vehicle and is not intended for carrying children in the
front passenger seat(s). Never install rearward-facing child
restraints in this vehicle. Although the seat belt can be
locked to secure a child restraint, there are no tether
anchorages to complete the proper installation of a
forward-facing child restraint. If you must carry a child in
a forward-facing child restraint, the passenger seat should
be moved to the full rearward position and the child must
be in a proper restraint system based on its age, size and
weight. Follow the instructions below to secure the child
restraint using the seat belt.
WARNING!
Rear-facing infant restraints must never be secured in
the passenger seat of a vehicle with a passenger Air
Bag. In a collision, a passenger Air Bag may deploy
causing severe injury or death to infants riding in
rear-facing infant restraints.
46 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Installing Child Restraints Using the Vehicle Seat
Belt
The seat belts in the passenger seating positions are
equipped with a Switchable Automatic Locking Retractor
(ALR) that is designed to keep the lap portion of the seat
belt tight around the child restraint so that it is not
necessary to use a locking clip. The ALR retractor can be
“switched” into a locked mode by pulling all of the
webbing out of the retractor and then letting the webbing
retract back into the retractor. If it is locked, the ALR will
make a clicking noise while the webbing is pulled back into
the retractor. Refer to the “Automatic Locking Mode”
description under “Occupant Restraints” for additional
information on ALR.
Front Bucket Seat Automatic Locking Retractor (ALR)Location
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 47

Installing A Child Restraint With A Switchable
Automatic Locking Retractor (ALR)
1. Place the child seat in the center of the seating position.For some second row seats, you may need to recline the
seat and/or raise the head restraint to get a better fit. If
the rear seat can be moved forward and rearward in the
vehicle, you may wish to move it to its rear-most
position to make room for the child seat. You may also
move the front seat forward to allow more room for the
child seat. 2. Pull enough of the seat belt webbing from the retractor
to pass it through the belt path of the child restraint. Do
not twist the belt webbing in the belt path.
3. Slide the latch plate into the buckle until you hear a “click.”
4. Pull on the webbing to make the lap portion tight against the child seat.
5. To lock the seat belt, pull down on the shoulder part of the belt until you have pulled all the seat belt webbing
out of the retractor. Then, allow the webbing to retract
back into the retractor. As the webbing retracts, you will
hear a clicking sound. This means the seat belt is now in
the Automatic Locking mode.
6. Try to pull the webbing out of the retractor. If it is locked, you should not be able to pull out any webbing.
If the retractor is not locked, repeat step 5.
7. Finally, pull up on any excess webbing to tighten the lap portion around the child restraint while you push the
child restraint rearward and downward into the vehicle
seat.
8. If the child restraint has a top tether strap and the seating position has a top tether anchorage, connect the
Front Bench Seat Automatic Locking Retractor (ALR)
Locations
•ALR = Switchable Automatic Locking Retractor
48 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE