maintenance Ram ProMaster 2017 Owner's Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
......................................9
3UNDERSTANDING THE FEATURES OF YOUR VEHICLE
......................................55
4UNDERSTANDING YOUR INSTRUMENT PANEL . . .
.........................................97
5STARTINGANDOPERATING.........................................................173
6WHATTODOINEMERGENCIES ......................................................241
7MAINTAININGYOURVEHICLE .......................................................275
8MAINTENANCE SCHEDULES
.........................................................319
9IF YOU NEED CONSUMER ASSISTANCE
.................................................325
10INDEX........................................................................\
..333
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INTRODUCTION
Congratulations on selecting your new FCA US LLC ve-
hicle. Be assured that it represents precision workmanship,
distinctive styling, and high quality.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint you
with the operation and maintenance of your vehicle. It is
supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to read
these publications carefully. Following the instructions and
recommendations in this manual will help assure safe and
enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it should
be stored in the vehicle for convenient referencing and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the symbols
that may be used on your vehicle or throughout this
Owner’s Manual:
4 INTRODUCTION

WARNING!
•Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, turn the
engine OFF, remove the key fob from the ignition
and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving children in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Locking Doors With A Key
You can insert the key with either side up. To lock the door,
turn the key to the right. To unlock the door, turn the key
to the left. Refer to “Body Lubrication” in “Maintaining
Your Vehicle” for maintenance procedures.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is OFF/LOCK sounds a
signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Air Bag Warning Light
The ORC monitors the readiness of the electronic
parts of the air bag system whenever the ignition
switch is in the AVV/START or MAR/ACC/
ON/RUN position. If the ignition switch is in the
STOP/OFF/LOCK position the air bag system is not on
and the air bags will not inflate.
The ORC contains a backup power supply system that may
deploy the air bags even if the battery loses power or it
becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is in the MAR/
ACC/ON/RUN position. After the self-check, the Air Bag
Warning Light will turn off. If the ORC detects a malfunc-
tion in any part of the system, it turns on the Air Bag
Warning Light, either momentarily or continuously. A
single chime will sound to alert you if the light comes on
again after initial startup.
The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•
The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the MAR/ACC/ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.
WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bags to
protect you in a collision. If the light does not come on
(Continued)
40 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

▫Clock .............................. .138
▫ USB Mode (MP3/WMA/AAC) ............138
 UCONNECT RADIOS ....................144
 UCONNECT SETTINGS ...................144
▫ Buttons On The Faceplate .................145
▫ Buttons On The Touchscreen ...............146
▫ Customer Programmable Features/Personal
Settings ............................. .146
 IPOD/USB/MP3 CONTROL — IF EQUIPPED . . . .155
▫ USB Charging Port ..................... .155
 STEERING WHEEL AUDIO CONTROLS .......156
▫ Radio Operation ....................... .156
 CD DISC MAINTENANCE .................156
 RADIO OPERATION AND MOBILE PHONES . . .157
▫ General Information ....................157 
CLIMATE CONTROLS ....................157
▫ Manual Climate Control Overview ...........158
▫ Operating Tips ....................... .163
 UCONNECT VOICE RECOGNITION .........166
▫ Introducing Uconnect ....................166
▫ Get Started .......................... .166
▫ Basic Voice Commands ...................168
▫ Radio .............................. .169
▫ Media .............................. .169
▫ Phone .............................. .170
▫ Voice Text Reply ...................... .171
▫ General Information .................... .172
▫ Additional

Information ...................172
98 UNDERSTANDING YOUR INSTRUMENT PANEL

Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver ’s responsibility to main-
tain correct tire pressure, even if under-inflation has not
reached the level to trigger illumination of the TPMS low
tire pressure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system is not
operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the
system detects a malfunction, the telltale will flash for
approximately one minute and then remain continu-
ously illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is illuminated,
the system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may occur for
a variety of reasons, including the installation of re-
placement or alternate tires or wheels on the vehicle that
prevent the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replacing oneor more tires or wheels on your vehicle, to ensure that
the replacement or alternate tires and wheels allow the
TPMS to continue to function properly.
CAUTION!
The TPMS has been optimized for the original equip-
ment tires and wheels. TPMS pressures and warning
have been established for the tire size equipped on
your vehicle. Undesirable system operation or sensor
damage may result when using replacement equip-
ment that is not of the same size, type, and/or style.
Aftermarket wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire Pressure
Monitoring System (TPMS) sensor to become inoper-
able. After using an aftermarket tire sealant it is
recommended that you take your vehicle to an autho-
rized dealership to have your sensor function checked.4
UNDERSTANDING YOUR INSTRUMENT PANEL 113

6. Push and release and hold theMODEbutton to return
to the main menu (short hold) or the main screen (longer
hold).
Change Engine Oil Indicator System
Change Engine Oil
Your vehicle is equipped with an engine oil change indi-
cator system. The “Change Engine Oil” message will
display in the Instrument Cluster Display. The engine oil
change indicator system is duty cycle based, which means
the engine oil change interval may fluctuate, dependent
upon your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON/RUN position.
To turn off the message temporarily, push and release the
MENU button. To reset the oil change indicator system
(after performing the scheduled maintenance), refer to the
following procedure.
1. Turn the ignition switch to the ON position (do not start the engine).
2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position. NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
Trip Computer
The Trip Computer is located in the instrument cluster. It
features a driver-interactive display (displays information
such as trip information, range, fuel consumption, average
speed, and travel time).
Trip Button
The TRIP button, located on the right steering column
stalk, can be used to display and to reset the previously
described values.
• A short button push displays the different values.
• A long button push resets the system and then starts a
new trip.
New Trip
To reset:
• Push and hold the TRIPbutton to reset the system
manually.
124 UNDERSTANDING YOUR INSTRUMENT PANEL

NOTE:The operation of many of the resources mentioned
in this publication depends on technology used by radio
stations and other base stations, which may not be avail-
able at certain times and/or in particular locations.
Recommendations
Road Safety
We recommend that you learn how to use the various radio
features (for example, Station Preset) before you begin your
journey.
WARNING!
Turning the volume up too high may be dangerous for
the driver and other people on the road. You should
adjust the volume so that you are always able to hear
sounds around you (e.g. horns, ambulances, police
cars, etc.).
Radio Reception
Reception varies constantly while driving.
Reception may be affected by mountains, buildings or
bridges, especially when further away from the transmitter
of the tuned radio station.
CAUTION!
When listening to traffic news, you may notice louder
volume compared to normal playback.
Care And Maintenance
The radio structure is built to guarantee many years of
operation without needing maintenance. In case of a fault,
contact your local authorized dealer.
Use only a soft, anti-static cloth to clean the front of the
radio.
Detergents and waxes can damage the surface.
Identification Number
The radio has a unique identification number (found on the
warranty card). This card is required as proof of ownership
if the radio is stolen or when seeking assistance. Do not
store the warranty card in the vehicle.
Security Code
This radio has a serial number (found on the warranty
card).
Present this card as proof of ownership if the radio is stolen
or if you require assistance.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 129

WARNING!
Do not plug in or remove the iPod or external device
while driving. Failure to follow this warning could
result in a collision.
STEERING WHEEL AUDIO CONTROLS
The remote sound system controls are located on the
surface of the steering wheel.
The right-hand control is a rocker-type switch and controls
the SCAN functions of the sound system.The left-hand control is a rocker-type switch and controls
the volume of the sound system plus a button to mute the
Sound System.
The following describes the right-hand control operation in
each mode.
Radio Operation
Pushing the top of the switch will “Scan” up for the next
listenable station and pushing the bottom of the switch will
“Scan” down for the next listenable station.
CD DISC MAINTENANCE
To keep a CD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
Remote Sound System Controls
156 UNDERSTANDING YOUR INSTRUMENT PANEL

Winter Operation
Use of the air Recirculation mode during winter months is
not recommended because it may cause window fogging.
Vacation Storage
Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air condi-
tioning system at idle for about five minutes in the fresh air
and high blower setting. This will ensure adequate system
lubrication to minimize the possibility of compressor dam-
age when the system is started again.
Window Fogging
Interior fogging on the windshield can be quickly removed
by turning the mode selector to Defrost. The Defrost/Floor
mode can be used to maintain a clear windshield and
provide sufficient heating. If side window fogging be-
comes a problem increase blower speed. Vehicle windows
tend to fog on the inside in mild but rainy or humid
weather.
NOTE:Recirculate without A/C should not be used for
long periods, as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in front of the
windshield, is free of obstructions such as leaves. Leaves
collected in the air intake may reduce airflow, and if they
enter the plenum, they could plug the water drains. In
winter months, make sure the air intake is clear of ice,
slush, and snow.
A/C Air Filter
The climate control system filters outside air containing
dust, pollen and some odors. Strong odors cannot be totally
filtered out. Refer to “Maintenance Procedures” in “Main-
taining Your Vehicle” for filter replacement instructions.
164 UNDERSTANDING YOUR INSTRUMENT PANEL