torque Ram ProMaster 2017 Owner's Manual

upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select Tow/Haul mode or use the
Electronic Range Select (ERS) shift control (refer toElec-
tronic Range Select (ERS) Operation in this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion). During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to third gear only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level. Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
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STARTING AND OPERATING 183

NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear selector into
the ERS position, then tap it forward (-) repeatedly as the
vehicle slows. The transmission will shift to the range from
which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically con-
trolled Overdrive (sixth gear). The transmission will auto-
matically shift into Overdrive if the following conditions
are present:
• The gear selector is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL mode. This will improve performance and reduce the
potential for transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL mode,
transmission upshifts are delayed, and the transmission
will automatically downshift (for engine braking) during
steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
5
STARTING AND OPERATING 185

NOTE:
•The torque converter clutch will not engage, until the
transmission fluid and engine coolant are warm [usually
after 1 to 3 miles (2 to 5 km) of driving]. Because the
engine speed is higher when the torque converter clutch
is not engaged, it may seem as if the transmission is not
shifting into Overdrive when cold. This is normal. Using
the Electronic Range Select (ERS) shift control, when the
transmission is sufficiently warm, will demonstrate that
the transmission is able to shift into and out of Over-
drive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the transmis-
sion into gear may seem sluggish. This is due to the fluid
partially draining from the torque converter into the
transmission. This condition is normal and will not
cause damage to the transmission. The torque converter
will refill within five seconds after starting the engine.
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a difference in the surface traction under the front (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the front
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
Traction
When driving on wet or slushy roads, it is possible for a
wedge of water to build up between the tire and road
surface. This is hydroplaning and may cause partial or
complete loss of vehicle control and stopping ability. To
reduce this possibility, the following precautions should be
observed:
1. Slow down during rainstorms or when the roads are
slushy.
2. Slow down if the road has standing water or puddles.
3. Replace the tires when tread wear indicators first be- come visible.
186 STARTING AND OPERATING

reverts to standard non-anti-lock brakes. Turning the igni-
tion Off and On again may reset the ABS if the fault
detected was only momentary.
WARNING!
•Pumping the Anti-Lock Brakes will diminish their
effectiveness and may lead to a collision. Pumping
makes the stopping distance longer. Just press firmly
on your brake pedal when you need to slow down or
stop.
• The Anti-Lock Brake System (ABS) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase braking or steering effi-
ciency beyond that afforded by the condition of the
vehicle brakes and tires or the traction afforded.
• The ABS cannot prevent collisions, including those
resulting from excessive speed in turns, following
another vehicle too closely, or hydroplaning.
• The capabilities of an ABS-equipped vehicle must
never be exploited in a reckless or dangerous man-
ner, which could jeopardize the user’s safety or the
safety of others. When you are in a severe braking condition involving the
use of the ABS, you will experience some pedal drop as the
vehicle comes to a stop. This is the result of the system
reverting to the base brake system.
Engagement of the ABS may be accompanied by a pulsing
sensation. You may also hear a clicking noise. These
occurrences are normal and indicate that the system is
functioning properly.
Traction Control System (TCS)
The Traction Control System (TCS) monitors the amount of
wheel spin of each of the driven wheels. If wheel spin is
detected, brake pressure is applied to the slipping wheel(s)
and engine power is reduced, to provide enhanced accel-
eration and stability. A feature of the TCS system, Brake
Limited Differential (BLD), functions similar to a limited
slip differential and controls the wheel spin across a driven
axle. If one wheel on a driven axle is spinning faster than
the other, the system will apply the brake of the spinning
wheel. This will allow more engine torque to be applied to
the wheel that is not spinning. This feature remains active
even if the ESC is in the “Partial Off” mode.
The “ESC Activation/Malfunction Indicator Light” (in the
instrument cluster) will start to flash as soon as the tires
lose traction and the wheels begin to spin. This indicates
192 STARTING AND OPERATING

ESC Partial Off
This mode is entered by momentarily pushing the “ESC
Off” switch.
When in the “Partial Off” mode, the TCS portion of ESC,
except for the “limited slip” feature described in the TCS
section, has been disabled and the “ESC OFF Indicator
Light” will be illuminated. When in the “Partial Off” mode,
ESC will operate without engine torque management. This
mode is intended to be used if the vehicle is in deep snow,
sand or gravel conditions and more wheel spin than ESC
would normally allow is required to gain traction. To turn
ESC on again, momentarily push the “ESC Off” switch.
This will restore the normal “ESC On” mode of operation.
WARNING!
•When in Partial Off mode, the TCS functionality of
ESC, (except for the limited slip feature described in
the TCS section), has been disabled and the ESC Off
Indicator Light will be illuminated. When in Partial
Off mode, the engine power reduction feature of
TCS is disabled, and the enhanced vehicle stability
offered by the ESC system is reduced.
(Continued)
WARNING! (Continued)
•Trailer Sway Control (TSC) is disabled when the ESC
system is in the Partial Offmode.
NOTE: To improve the vehicle’s traction when driving
with snow chains, or starting off in deep snow, sand or
gravel, it may be desirable to switch to the “Partial Off”
mode by pushing the “ESC Off” switch. Once the situation
requiring ESC to be switched to the “Partial Off” mode is
overcome, turn ESC back on by momentarily pushing the
“ESC Off” switch. This may be done while the vehicle is in
motion.
ESC Activation/Malfunction Indicator Light And
ESC OFF Indicator Light
The “ESC Activation/Malfunction Indicator
Light” in the instrument cluster will come on
when the ignition switch is turned to the ON
position. It should turn off with the engine
running. If the “ESC Activation/Malfunction Indicator
Light” comes on continuously with the engine running, a
malfunction has been detected in the ESC system. If this
light remains on after several ignition cycles, and the
vehicle has been driven several miles (kilometers) at
5
STARTING AND OPERATING 195

WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............242
 IF YOUR ENGINE OVERHEATS .............242
 WHEEL AND TIRE TORQUE SPECIFICATIONS . .243
▫ Torque Specifications ....................243
 TIRE SERVICE KIT — IF EQUIPPED ..........244
▫ Tire Service Kit Storage ...................244
▫ Tire Service Kit Components And Operation . . .245
▫ Tire Service Kit Usage Precautions ..........245
▫ Sealing A Tire With Tire Service Kit .........247
 JACKING AND TIRE CHANGING ...........252
▫ Jack And Tools Location ..................252
▫ Removing The Spare Tire .................254
▫ Preparations ......................... .258▫
Jacking Instructions .....................258
▫ Wheel Covers ........................ .266
 JUMP-STARTING PROCEDURES ............267
▫ Preparations For Jump-Start ...............267
▫ Jump-Starting Procedure .................268
▫ Battery Location ...................... .270
 FREEING A STUCK VEHICLE ..............271
 GEAR SELECTOR OVERRIDE ..............272
 TOWING A DISABLED VEHICLE ............272
▫ Automatic Transmission ..................274
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .274
 EVENT DATA RECORDER (EDR) ............274
6

CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on HOT
(H), and you hear continuous chimes, turn the engine
off immediately and call for service.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to ensure that
the wheel is properly mounted to the vehicle. Any time a
wheel has been removed and reinstalled on the vehicle the
lug nuts/bolts should be torqued using a properly cali-
brated torque wrench.
Torque Specifications
Lug Nut/Bolt Torque **Lug Nut/Bolt SizeLug Nut/
Bolt
Socket Size
145 Ft-Lbs (197 N·m) M16 x 1.50 21 mm **Use only your Authorized Dealer recommended lug
nuts/bolts and clean or remove any dirt or oil before
tightening.
Inspect the wheel mounting surface prior to mounting the
tire and remove any corrosion or loose particles.
Wheel Mounting Surface
6
WHAT TO DO IN EMERGENCIES 243

Tighten the lug nuts/bolts in a star pattern until each
nut/bolt has been tightened twice.
After 25 miles (40 km) check the lug nut/bolt torque to be
sure that all the lug nuts/bolts are properly seated against
the wheel.WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts fully until the vehicle has been
lowered. Failure to follow this warning may result in
personal injury.
TIRE SERVICE KIT — IF EQUIPPED
Small punctures up to 1/4 inch (6 mm) in the tire tread can
be sealed with Tire Service Kit. Foreign objects (e.g., screws
or nails) should not be removed from the tire. Tire Service
Kit can be used in outside temperatures down to approxi-
mately -4°F (-20°C).
This kit will provide a temporary tire seal, allowing you to
drive your vehicle up to 100 miles (160 km) with a
maximum speed of 55 mph (90 km/h).
Tire Service Kit Storage
The Tire Service Kit is located under the passenger seat.
Torque Patterns
244 WHAT TO DO IN EMERGENCIES

CAUTION!
Be sure to mount the spare tire with the valve stem
facing outward. The vehicle could be damaged if the
spare tire is mounted incorrectly.
NOTE: Do not install the wheel cover on the spare tire.
7. Lower the vehicle by turning the jack screw to the left.
8. Refer to “Torque Specifications” in this section for proper wheel lug bolt torque.
9. Lower the jack to its fully-closed position.
10. Stow the damaged wheel/spare tire with the cable and wheel spacer before driving the vehicle.
11. Install the winch extension and rotate the wrench
handle clockwise until the winch mechanism indica-
tion window turns yellow and the operator hears “3
clicks” from the device to show the wheel is properly
stowed under the vehicle.
Winch Mechanism Properly Engaged (Yellow DOT Will
Appear In The Winch Indication Window)
6
WHAT TO DO IN EMERGENCIES 263

transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission.
Automatic Transmission Fluid (ATF) is an engineered
product and its performance may be impaired by supple-
mental additives. Therefore, do not add any fluid additives
to the transmission. The only exception to this policy is the
use of special dyes for diagnosing fluid leaks. Avoid using
transmission sealers as they may adversely affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion filler tube is capped and no dipstick is provided. Your
authorized dealer can check your transmission fluid level
using a special service dipstick. If you notice fluid leakage
or transmission malfunction, visit your authorized dealer
immediately to have the transmission fluid level checked.
Operating the vehicle with an improper fluid level can
cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission damage
may occur. Your authorized dealer has the proper tools
to adjust the fluid level accurately.
296 MAINTAINING YOUR VEHICLE