transmission Ram ProMaster 2018 Owner's Guide

upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), select Tow/Haul mode or use the
Electronic Range Select (ERS) shift control (refer toElec-
tronic Range Select (ERS) Operation in this section for
further information) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter clutch
is inhibited until the transmission fluid is warm (refer to
the “Note” under “Torque Converter Clutch” in this sec-
tion). During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to third gear only.
Normal operation will resume once the transmission tem-
perature has risen to a suitable level.Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
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NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you set the transmission gear limit to 4 (fourth gear), the
transmission will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Moving the gear selector to the ERS position (beside DRIVE) will activate ERS mode,
display the current gear in the instrument cluster, and set
that gear as the top available gear. Once in ERS mode,
moving the gear selector forward (-) or rearward (+) will
change the top available gear.
To exit ERS mode, simply return the gear selector to the
DRIVE position.WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
Instrument
Cluster
Display
123456D
Actual
Gear(s) Al- lowed 1
1–2 1–31–41–51–6 1–6
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STARTING AND OPERATING 147

NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear selector into
the ERS position, then tap it forward (-) repeatedly as the
vehicle slows. The transmission will shift to the range from
which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically con-
trolled Overdrive (sixth gear). The transmission will auto-
matically shift into Overdrive if the following conditions
are present:
• The gear selector is in the DRIVE position.
• The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting occurs,
push the TOW/HAUL switch to activate TOW/HAUL
mode. This will improve performance and reduce the potential for transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL mode,
transmission upshifts are delayed, and the transmission
will automatically downshift (for engine braking) during
steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pushing the switch a second time restores
normal operation. Normal operation is always the default
at engine start-up. If TOW/HAUL mode is desired, the
switch must be pushed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
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NOTE:
•The torque converter clutch will not engage, until the
transmission fluid and engine coolant are warm [usually
after 1 to 3 miles (2 to 5 km) of driving]. Because the
engine speed is higher when the torque converter clutch
is not engaged, it may seem as if the transmission is not
shifting into Overdrive when cold. This is normal. Using
the Electronic Range Select (ERS) shift control, when the
transmission is sufficiently warm, will demonstrate that
the transmission is able to shift into and out of Over-
drive.
• If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the transmis-
sion into gear may seem sluggish. This is due to the fluid
partially draining from the torque converter into the
transmission. This condition is normal and will not
cause damage to the transmission. The torque converter
will refill within five seconds after starting the engine.
POWER STEERING
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost. If for some reason the power assist is interrupted, it will
still be possible to steer your vehicle. Under these condi-
tions, you will observe a substantial increase in steering
effort, especially at very low vehicle speeds and during
parking maneuvers.
NOTE:
•
Increased noise levels at the end of the steering wheel
travel are considered normal and do not indicate that
there is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering
pump may make noise for a short amount of time. This
is due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in
any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
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STARTING AND OPERATING 149

•If the lever is continually held up, the set speed will
continue to increase until the lever is released, then the
new set speed will be established.
Metric Speed (km/h)
• Tapping the Speed Control lever up (SET +) once will
result in a 1 km/h increase in set speed. Each subsequent
tap of the lever results in an increase of 1 km/h.
• If the lever is continually held up, the set speed will
continue to increase until the lever is released, then the
new set speed will be established.
To Decrease Speed
When the Speed Control is set, you can decrease speed by
tapping the Speed Control lever down (-).
The driver’s preferred units can be selected through the
radio settings if equipped. Refer to ”Uconnect Settings” in
“Multimedia” for more information. The speed increment
shown is dependant on the chosen speed unit of U.S. (mph)
or Metric (km/h):
U.S. Speed (mph)
• Tapping the Speed Control lever down (-) once will
result in a 1 mph decrease in set speed. Each subsequent
tap of the lever results in a decrease of 1 mph. •
If the lever is continually held down, the set speed will
continue to decrease until the lever is released, then the
new set speed will be established.
Metric Speed (km/h)
• Tapping the Speed Control lever down (-) once will
result in a 1 km/h decrease in set speed. Each subse-
quent tap of the lever results in a decrease of 1 km/h.
• If the lever is continually held down, the set speed will
continue to decrease until the lever is released, then the
new set speed will be established.
To Accelerate For Passing
Press the accelerator as you would normally. When the
pedal is released, the vehicle will return to the set speed.
Using Speed Control On Hills
The transmission may downshift on hills to maintain the
vehicle set speed.
NOTE: The Speed Control system maintains speed up and
down hills. A slight speed change on moderate hills is
normal.
On steep hills, a greater speed loss or gain may occur so it
may be preferable to drive without Speed Control.
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WARNING!
Speed Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle could
go too fast for the conditions, and you could lose
control and have an accident. Do not use Speed Control
in heavy traffic or on roads that are winding, icy,
snow-covered or slippery.
To Resume Speed
To resume a previously set speed, push the RES button and
release. Resume can be used at any speed above 20 mph
(32 km/h) up to the maximum speed of 100 mph
(160 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the RES button, or
normal brake pressure while slowing the vehicle will
deactivate Speed Control without erasing the set speed
memory. Rotating the center ring upward to turn the
system off or turning the ignition switch OFF erases the set
speed memory.
PARKSENSE REAR PARK ASSIST — IF EQUIPPED
The ParkSense Rear Park Assist system provides an au-
dible indication of the distance between the rear fascia/
bumper and a detected obstacle when backing up, e.g.
during a parking maneuver. Refer to “ParkSense System
Usage Precautions” for limitations of this system and
recommendations.
The ParkSense Rear Park Assist is automatically activated
when the transmission is placed into REVERSE. As the
distance from an obstacle behind the vehicle decreases, the
audible alert becomes more frequent.
Interaction With Trailer Towing
The Rear Park Assist system is automatically deactivated
when a trailer is hitched to the vehicle. The system will be
automatically activated as soon as the trailer is removed.
ParkSense Rear Park Assist Sensors
The four ParkSense Rear Park Assist sensors, located in the
rear fascia/bumper, monitor the area behind the vehicle
that is within the sensors’ field of view. The sensors can
detect obstacles, in the horizontal direction, from approxi-
mately 12 inches (30 cm) up to 55 inches (140 cm) from the
center of the rear fascia/bumper and up to 24 inches
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STARTING AND OPERATING 153

CAUTION!
•Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle
or other parts could be damaged.
•
Then, during the first 500 miles (805 km) that a trailer is
towed, do not drive over 50 mph (80 km/h) and do not
make starts at full throttle. This helps the engine and
other parts of the vehicle wear in at the heavier loads.
Perform the maintenance listed in the “Scheduled Servic-
ing”. Refer to “Scheduled Servicing” in “Servicing And
Maintenance” for the proper maintenance intervals. When
towing a trailer, never exceed the GAWR or GCWR ratings.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
• Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
(Continued)
WARNING! (Continued)
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always, block or
chock the trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
(Continued)
168 STARTING AND OPERATING

Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds, holding your vehicle in first gear (using the ERS
shift control) can help to avoid transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
• City Driving
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed.
• Highway Driving
• Reduce speed.
• Air Conditioning
• Turn off temporarily.
172 STARTING AND OPERATING

RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing ConditionWheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow FrontOK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE: When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
NOTE: For vehicles equipped with diesel engine and
electric park brake, see important information in the Diesel
Supplement.
Recreational Towing — Automatic Transmission
Recreational towing is allowed ONLYif the front wheels
are OFF the ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly. 3. Firmly apply the parking brake. Place the transmission
in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer’s instructions.
5. Release the parking brake.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
(Continued)
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STARTING AND OPERATING 173

CAUTION!(Continued)
•Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the front (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the front
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
Traction
When driving on wet or slushy roads, it is possible for a
wedge of water to build up between the tire and road
surface. This is hydroplaning and may cause partial or
complete loss of vehicle control and stopping ability. To
reduce this possibility, the following precautions should be
observed:
• Slow down during rainstorms or when the roads are
slushy.
• Slow down if the road has standing water or puddles.
• Replace the tires when tread wear indicators first be-
come visible.
• Keep tires properly inflated.
• Maintain sufficient distance between your vehicle and
the vehicle in front of you to avoid a collision in a
sudden stop.
Driving Through Water
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and pre-
vent damage to your vehicle.
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