CAN Ram ProMaster 2019 Owners Manual

When displayed, static grid lines will illustrate the width of
the vehicle and will show separate zones that will help
indicate the distance to the rear of the vehicle. The follow-
ing table shows the approximate distances for each zone:
ZoneDistance To The Rear Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater (1 m or greater)
WARNING!
Drivers must be careful when backing up even when
using the Rear Back Up Camera. Always check care-
fully behind your vehicle, and be sure to check for
pedestrians, animals, other vehicles, obstructions, or
blind spots before backing up. You are responsible for
the safety of your surroundings and must continue to
pay attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
•To avoid vehicle damage, ParkView should only be
used as a parking aid. The ParkView camera is
unable to view every obstacle or object in your drive
path.
• To avoid vehicle damage, the vehicle must be driven
slowly when using ParkView to be able to stop in
time when an obstacle is seen. It is recommended
that the driver look frequently over his/her shoulder
when using ParkView.
NOTE: If snow, ice, mud, or any foreign substance builds
up on the camera lens, clean the lens, rinse with water, and
dry with a soft cloth. Do not cover the lens.
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NOTE:
•When the fuel nozzle “clicks” or shuts off, the fuel tank
is full.
• Tighten the fuel filler cap until you hear a “clicking”
sound. This is an indication that the fuel filler cap is
properly tightened.
• If the gas cap is not tightened properly, the MIL may
come on. Be sure the gas cap is tightened every time the
vehicle is refueled.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“Check fuel cap” message will be displayed in the instru-
ment cluster display. Refer to “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel” for further
information. Tighten the fuel filler cap until a “clicking”
sound is heard. This is an indication that the fuel filler cap
is properly tightened. Refer to “Onboard Diagnostic Sys-
tem” in “Getting To Know Your Instrument Panel” for
further information.
If the problem continues, the message will appear the next
time the vehicle is started. See your authorized dealer as
soon as possible.
VEHICLE LOADING
As required by National Highway Traffic Safety Adminis-
tration regulations, your vehicle has a certification label
affixed to the driver’s side door or B-Pillar.
If seats are removed for carrying cargo, do not exceed the
specified GVWR and GAWR.
Vehicle Certification Label
Your vehicle has a Vehicle Certification Label affixed to the
drivers side B-Pillar or the rear of the driver ’s door.
The label contains the following information:
• Name of manufacturer
• Month and year of manufacture
• Gross Vehicle Weight Rating (GVWR)
• Gross Axle Weight Rating (GAWR) front
• Gross Axle Weight Rating (GAWR) rear
• Vehicle Identification Number (VIN)
• Type of vehicle
• Month, Day, and Hour of manufacture (MDH)
The bar code allows a computer scanner to read the VIN.6
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Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, and cargo. The total load
must be limited so that you do not exceed the GVWR.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either front or
rear GAWR.
WARNING!
Because the front wheels steer the vehicle, it is impor-
tant that you do not exceed the maximum front or rear
GAWR. A dangerous driving condition can result if
either rating is exceeded. You could lose control of the
vehicle and have a collision.
Tire Size
The tire size on the Vehicle Certification Label represents
the actual tire size on your vehicle. Replacement tires must
be equal to the load capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire size
listed.
Inflation Pressure
This is the cold tire inflation pressure for your vehicle for
all loading conditions up to full GAWR.
Curb Weight
The curb weight of a vehicle is defined as the total weight
of the vehicle with all fluids, including vehicle fuel, at full
capacity conditions, and with no occupants or cargo loaded
into the vehicle. The front and rear curb weight values are
determined by weighing your vehicle on a commercial
scale before any occupants or cargo are added.
Overloading
The load carrying components (axle, springs, tires, wheels,
etc.) of your vehicle will provide satisfactory service as
long as you do not exceed the GVWR and the front and
rear GAWR.
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The best way to figure out the total weight of your vehicle
is to weigh it when it is fully loaded and ready for
operation. Weigh it on a commercial scale to ensure that it
is not over the GVWR.
Figure out the weight on the front and rear of the vehicle
separately. It is important that you distribute the load
evenly over the front and rear axles.
Overloading can cause potential safety hazards and
shorten useful service life. Heavier axles or suspension
components do not necessarily increase the vehicle’s
GVWR.
Loading
To load your vehicle properly, first figure out its empty
weight, axle-by-axle and side-by-side. Store heavier items
down low and be sure you distribute their weight as
evenly as possible. Stow all loose items securely before
driving. If weighing the loaded vehicle shows that you
have exceeded either GAWR, but the total load is within
the specified GVWR, you must redistribute the weight.
Improper weight distribution can have an adverse effect on
the way your vehicle steers and handles and the way the
brakes operate.NOTE:
Refer to the “Vehicle Certification Label” affixed to
the rear of the driver’s door for your vehicle’s GVWR and
GAWRs.
TRAILER TOWING
In this section you will find safety tips and information on
limits to the type of towing you can reasonably do with
your vehicle. Before towing a trailer, carefully review this
information to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions will assist
you in understanding the following information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your vehicle.
This includes driver, passengers, cargo and tongue weight.
The total load must be limited so that you do not exceed
the GVWR. Refer to “Vehicle Loading/Vehicle Certification
Label” in “Starting And Operating” for further informa-
tion.
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Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your vehicle
and trailer when weighed in combination.
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the weight of all
cargo, consumables and equipment (permanent or tempo-
rary) loaded in or on the trailer in itsloaded and ready for
operation condition.
The recommended way to measure GTW is to put your
fully loaded trailer on a vehicle scale. The entire weight of
the trailer must be supported by the scale.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either front or
rear GAWR. Refer to “Vehicle Loading/Vehicle Certifica-
tion Label” in “Starting And Operating” for further infor-
mation.
WARNING!
It is important that you do not exceed the maximum
front or rear GAWR. A dangerous driving condition
can result if either rating is exceeded. You could lose
control of the vehicle and have a collision.
Tongue Weight (TW)
The tongue weight is the downward force exerted on the
hitch ball by the trailer. You must consider this as part of
the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height multiplied by the
maximum width of the front of a trailer.
Trailer Sway Control
The trailer sway control can be a mechanical telescoping
link that can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable friction
associated with the telescoping motion to dampen any
unwanted trailer swaying motions while traveling.
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Trailer Hitch Classification
The following chart provides the industry standard for the
maximum trailer weight a given trailer hitch class can towand should be used to assist you in selecting the correct
trailer hitch for your intended towing condition.
Trailer Hitch Classification Definitions
Class Max. Trailer Hitch Industry Standards
Class I - Light Duty 2,000 lbs (907 kg)
Class II - Medium Duty 3,500 lbs (1,587 kg)
Class III - Heavy Duty 5,000 lbs (2,267 kg)
Class IV - Extra Heavy Duty 10,000 lbs (4,535 kg)
Refer to the “Trailer Towing Weights (Maximum Trailer Weight Ratings)” chart for the Maximum Gross Trailer Weight
(GTW) towable for your given drivetrain.
All trailer hitches should be professionally installed on your vehicle.
Trailer Towing Weights (Maximum Trailer Weight
Ratings)
NOTE: For trailer towing information (maximum trailer
weight ratings) refer to the following website addresses:
• ramtrucks.com/en/towing_guide/ •
ramtruck.ca (Canada)
• rambodybuilder.com
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Trailer And Tongue Weight
Never exceed the maximum tongue weight stamped on
your bumper or trailer hitch.
CAUTION!
Always load a trailer with 60% of the weight in the
front of the trailer. This places 10% of the GTW on the
(Continued)
CAUTION!(Continued)
tow hitch of your vehicle. Loads balanced over the
wheels or heavier in the rear can cause the trailer to
sway severely side to side which will cause loss of
control of the vehicle and trailer. Failure to load trailers
heavier in front is the cause of many trailer collisions.
Consider the following items when computing the weight
on the rear axle of the vehicle:
• The tongue weight of the trailer.
• The weight of any other type of cargo or equipment put
in or on your vehicle.
• The weight of the driver and all passengers.
NOTE: Remember that everything put into or on the
trailer adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options must
be considered as part of the total load on your vehicle.
Refer to the “Tire And Loading Information” placard for
the maximum combined weight of occupants and cargo for
your vehicle.
Weight Distribution
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Towing Requirements
To promote proper break-in of your new vehicle drivetrain
components, the following guidelines are recommended.
CAUTION!
•Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine, axle
or other parts could be damaged.
•
Then, during the first 500 miles (805 km) that a trailer is
towed, do not drive over 50 mph (80 km/h) and do not
make starts at full throttle. This helps the engine and
other parts of the vehicle wear in at the heavier loads.
Perform the maintenance listed in the “Scheduled Servic-
ing”. Refer to “Scheduled Servicing” in “Servicing And
Maintenance” for the proper maintenance intervals. When
towing a trailer, never exceed the GAWR or GCWR ratings.
WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
(Continued)
WARNING! (Continued)
•Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always, block or
chock the trailer wheels.
(Continued)
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WARNING!
•Do not connect trailer brakes to your vehicle’s hy-
draulic brake lines. It can overload your brake sys-
tem and cause it to fail. You might not have brakes
when you need them and could have an accident.
• Towing any trailer will increase your stopping dis-
tance. When towing, you should allow for additional
space between your vehicle and the vehicle in front
of you. Failure to do so could result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lbs (453 kg)
loaded, it should have its own brakes and they should
be of adequate capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake pedal
effort, and longer stopping distances.
Towing Requirements — Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stoplights and turn signals on the trailer are required for
motoring safety. The Trailer Tow Package may include a four- and seven-pin
wiring harness. Use a factory approved trailer harness and
connector.
NOTE:
Do not cut or splice wiring into the vehicle’s wiring
harness.
The electrical connections are all complete to the vehicle
but you must mate the harness to a trailer connector. Refer
to the following illustrations.
Trailer Electrical Connector Location
1 — Four-Pin Connector Location
2 — Seven-Pin Connector Location
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Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds, holding your vehicle in first gear (using the ERS
shift control) can help to avoid transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
City Driving
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed.
Highway Driving
• Reduce speed.
• Temporarily turn off air conditioning.
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