Stop Ram ProMaster 2019 Owner's Guide

Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade, and away from the curb on an uphill
grade.
When exiting the vehicle, always:
•Apply the parking brake.
• Shift the transmission into PARK.
• Turn the engine OFF.
• Remove the ignition key.WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exit-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle always come to a
complete stop, then apply the parking brake, shift
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WARNING!(Continued)
the transmission into PARK, turn the engine OFF,
and remove the ignition key. Once the key is re-
moved, the transmission is locked in PARK, securing
the vehicle against unwanted movement.
• When exiting the vehicle, always remove the ignition
key from the vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the ignition key in or near the vehicle
(or in a location accessible to children). A child could
operate power windows, other controls, or move the
vehicle.
The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
• When shifting into PARK, firmly move the gear selector
all the way forward and to the left until it stops and is
fully seated. •
Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With the brake pedal released, verify that the gear
selector will not move out of PARK.
CAUTION!
• Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
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STARTING AND OPERATING 145

Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation. NOTE:
Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you set the transmission gear limit to 4 (fourth gear), the
transmission will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Moving the gear selector to
the ERS position (beside DRIVE) will activate ERS mode,
display the current gear in the instrument cluster, and set
that gear as the top available gear. Once in ERS mode,
moving the gear selector forward (-) or rearward (+) will
change the top available gear.
To exit ERS mode, simply return the gear selector to the
DRIVE position.6
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While audible signals are emitted, the audio system is not
muted.
The audible signal is turned off immediately if the distance
increases. The tone cycle remains constant if the distance
measured by the inner sensors is constant. If this condition
occurs for the external sensors, the signal is turned off after
three seconds (stopping warnings during maneuvers par-
allel to walls).
ParkSense Rear Park Assist Failure Indications
A malfunction of the ParkSense Rear Park Assist sensors or
system is indicated, during REVERSE gear engagement, by
the instrument panel warning icon.The warning icon is illuminated and a message is
displayed in the instrument cluster display (if
equipped). Refer to “Warning Lights And Mes-
sages” in “Getting To Know Your Instrument
Panel” for further information.
The sensors and wiring are tested continuously when the
ignition is in the ON/RUN position. Failures are indicated
immediately if they occur when the system is ON.
Even if the system is able to identify that a specific sensor
is in failure condition, the instrument cluster display shall
indicate that the ParkSense Rear Park Assist system is unavailable, without reference to the sensor in failure
condition. If even a single sensor fails, the entire system
must be disabled. The system is turned off automatically.
Cleaning The ParkSense System
Clean the Rear Park Assist sensors with water, car wash
soap and a soft cloth. Do not use rough or hard cloths. In
washing stations, clean sensors quickly keeping the vapor
jet/high pressure washing nozzles at least 4 inches (10 cm)
from the sensors. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
ParkSense Rear Park Assist System Usage
Precautions
NOTE:
•
Ensure that the outer surface and the underside of the
rear bumper is clean and clear of snow, ice, mud, dirt or
other obstruction to keep the Rear Park Assist system
operating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of Rear Park Assist.
• Clean the Rear Park Assist sensors regularly, taking care
not to scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
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Failure to do so can result in the system not working
properly. The Rear Park Assist system might not detect
an obstacle behind the fascia/bumper, or it could pro-
vide a false indication that an obstacle is behind the
fascia/bumper.
• Objects such as bicycle carriers, etc., must not be placed
within 12 inches (30 cm) from the rear fascia/bumper
while driving the vehicle. Failure to do so can result in
the system misinterpreting a close object as a sensor
problem, causing a failure indication to be displayed in
the instrument cluster display.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
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WARNING! (Continued)
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
CAUTION!
•ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
sensors will not be detected when they are in close
proximity.
• The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time when an
obstacle is detected. It is recommended that the
driver looks over his/her shoulder when using
ParkSense.
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When displayed, static grid lines will illustrate the width of
the vehicle and will show separate zones that will help
indicate the distance to the rear of the vehicle. The follow-
ing table shows the approximate distances for each zone:
ZoneDistance To The Rear Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater (1 m or greater)
WARNING!
Drivers must be careful when backing up even when
using the Rear Back Up Camera. Always check care-
fully behind your vehicle, and be sure to check for
pedestrians, animals, other vehicles, obstructions, or
blind spots before backing up. You are responsible for
the safety of your surroundings and must continue to
pay attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
•To avoid vehicle damage, ParkView should only be
used as a parking aid. The ParkView camera is
unable to view every obstacle or object in your drive
path.
• To avoid vehicle damage, the vehicle must be driven
slowly when using ParkView to be able to stop in
time when an obstacle is seen. It is recommended
that the driver look frequently over his/her shoulder
when using ParkView.
NOTE: If snow, ice, mud, or any foreign substance builds
up on the camera lens, clean the lens, rinse with water, and
dry with a soft cloth. Do not cover the lens.
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WARNING!
•Do not connect trailer brakes to your vehicle’s hy-
draulic brake lines. It can overload your brake sys-
tem and cause it to fail. You might not have brakes
when you need them and could have an accident.
• Towing any trailer will increase your stopping dis-
tance. When towing, you should allow for additional
space between your vehicle and the vehicle in front
of you. Failure to do so could result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lbs (453 kg)
loaded, it should have its own brakes and they should
be of adequate capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake pedal
effort, and longer stopping distances.
Towing Requirements — Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stoplights and turn signals on the trailer are required for
motoring safety. The Trailer Tow Package may include a four- and seven-pin
wiring harness. Use a factory approved trailer harness and
connector.
NOTE:
Do not cut or splice wiring into the vehicle’s wiring
harness.
The electrical connections are all complete to the vehicle
but you must mate the harness to a trailer connector. Refer
to the following illustrations.
Trailer Electrical Connector Location
1 — Four-Pin Connector Location
2 — Seven-Pin Connector Location
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NOTE:
•Disconnect trailer wiring connector from the vehicle
before launching a boat (or any other device plugged
into vehicle’s electrical connect) into water.
• Be sure to reconnect after clear from water area.
Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.Four-Pin Connector
1 — Female Pins 4 — Park
2 — Male Pin 5 — Left Stop/Turn
3 — Ground 6 — Right Stop/Turn
Seven-Pin Connector
1 — Battery5 — Ground
2 — Backup Lamps 6 — Left Stop/Turn
3 — Right Stop/Turn 7 — Running Lamps
4 — Electric Brakes
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Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds, holding your vehicle in first gear (using the ERS
shift control) can help to avoid transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
City Driving
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed.
Highway Driving
• Reduce speed.
• Temporarily turn off air conditioning.
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CAUTION!
•DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the front (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the front
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WARNING! (Continued)
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
Traction
When driving on wet or slushy roads, it is possible for a
wedge of water to build up between the tire and road
surface. This is hydroplaning and may cause partial or
complete loss of vehicle control and stopping ability. To
reduce this possibility, the following precautions should be
observed:
•Slow down during rainstorms or when the roads are
slushy.
• Slow down if the road has standing water or puddles.
• Replace the tires when tread wear indicators first be-
come visible.
• Keep tires properly inflated.
• Maintain sufficient distance between your vehicle and
the vehicle in front of you to avoid a collision in a
sudden stop.
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