automatic Ram ProMaster 2019 Service Manual

structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed. If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with front wheels
on the ground) under the following conditions:
•
The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than 15
miles (24 km), tow with the front wheels OFFthe ground
(using a flatbed truck, or wheel lift equipment with the
front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
7
IN CASE OF EMERGENCY 221

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................225
▫ Maintenance Plan ..................... .226
▫ Heavy Duty Use Of The Vehicle ............228
 ENGINE COMPARTMENT .................229
▫ 3.6L Engine ......................... .229
▫ Checking Oil Level — Gas Engine ...........230
▫ Adding Washer Fluid ...................230
▫ Maintenance-Free Battery .................230
 DEALER SERVICE ...................... .231
▫ Engine Oil .......................... .232
▫ Engine Oil Filter ...................... .233
▫ Engine Air Cleaner Filter .................233
▫ Air Conditioner Maintenance ..............234
▫ Body Lubrication ..................... .236▫
Windshield Wiper Blades .................236
▫ Exhaust System ....................... .237
▫ Cooling System ....................... .238
▫ Brake System ........................ .243
▫ Automatic Transmission (3.6L Gasoline Engine
Only) .............................. .244
 RAISING THE VEHICLE ..................245
 TIRES ............................... .245
▫ Tire Safety Information ..................245
▫ Tires — General Information ..............254
▫ Tire Types ........................... .261
▫ Spare Tires — If Equipped ................262
▫ Wheel
And Wheel Trim Care ..............265
▫ Tire Chains (Traction Devices) .............266
8

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument cluster.
This means that service is required for your vehicle.
Operating conditions such as frequent short-trips, trailer
tow, and extremely hot or cold ambient temperatures will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
further information.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check the tire inflation pressures and look for unusual
wear or damage. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator system
turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, and power steering and fill as needed.
• Check function of all interior and exterior lights.
8
SERVICING AND MAINTENANCE 225

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Inspect the brake pads, replace as
necessary. XXX X X X X
Additional Maintenance
Replace engine air filter. XX X XX
Replace cabin/air conditioning
filter. XXX X X X X
Replace Brake Fluid every two
years. * XXX X X X X
Replace spark plugs. ** X
Flush and replace the engine coolant
at 10 years or 150,000 miles
(240,000 km) whichever comes first.XX
Change automatic transmission
fluid and filter. XX
Inspect and replace PCV valve if
necessary. X
* The brake fluid change interval is time based only,
mileage intervals do not apply.** The spark plug change interval is mileage based only,
yearly intervals do not apply.
8
SERVICING AND MAINTENANCE 227

WARNING!(Continued)
do not open the hood until the radiator has had time
to cool. Never open a cooling system pressure cap
when the radiator or coolant bottle is hot.
• Keep hands, tools, clothing, and jewelry away from
the radiator cooling fan when the hood is raised. The
fan starts automatically and may start at any time,
whether the engine is running or not.
• When working near the radiator cooling fan, discon-
nect the fan motor lead or turn the ignition to the
OFF mode. The fan is temperature controlled and can
start at any time the ignition is in the ON mode.
Coolant Checks
Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where appli-
cable). If the engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with fresh OAT
coolant (conforming to MS-12106) only by an authorized
dealer. Check the front of the A/C condenser for any
accumulation of bugs, leaves, etc. If dirty, clean by gently
spraying water from a garden hose vertically down the face
of the condenser.
Cooling System — Drain, Flush And Refill
NOTE: Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed to
be added to the system please contact an authorized dealer.
If the engine coolant (antifreeze) is dirty or contains visible
sediment, have an authorized dealer clean and flush with
OAT coolant (antifreeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical Specifica-
tions” for further information.
8
SERVICING AND MAINTENANCE 239

WARNING!(Continued)
in a tightly closed container. Keep the master cylin-
der reservoir cap secured at all times. Brake fluid in
a open container absorbs moisture from the air
resulting in a lower boiling point. This may cause it
to boil unexpectedly during hard or prolonged brak-
ing, resulting in sudden brake failure. This could
result in a collision.
• Overfilling the brake fluid reservoir can result in
spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
• Do not allow petroleum based fluid to contaminate
the brake fluid. Brake seal components could be
damaged, causing partial or complete brake failure.
This could result in a collision.
Automatic Transmission (3.6L Gasoline Engine
Only)
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer to “Fluids And Lubricants” in “Technical Specifications”. It
is important to maintain the transmission fluid at the
correct level using the recommended fluid. No chemical
flushes should be used in any transmission; only the
approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids And Lubricants” in
“Technical Specifications” for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
The only exception to this policy is the use of special dyes
for diagnosing fluid leaks in six-speed transmissions.
Avoid using transmission sealers as they may adversely
affect seals.
244 SERVICING AND MAINTENANCE

Snow Tires
Some areas of the country require the use of snow tires
during the Winter. Snow tires can be identified by a
“mountain/snowflake” symbol on the tire sidewall.If you need snow tires, select tires
equivalent in size and type to the origi-
nal equipment tires. Use snow tires only
in sets of four; failure to do so may
adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should not
be operated at sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to original
equipment or an authorized tire dealer for recommended
safe operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid and
traction capability on wet or dry surfaces may be poorer
than that of non-studded tires. Some states prohibit stud-
ded tires; therefore, local laws should be checked before
using these tire types.
Spare Tires — If Equipped
NOTE: For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in “In Case
Of Emergency” for further information.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
Refer to the “Towing Requirements - Tires” in “Starting
And Operating” for restrictions when towing with a spare
tire designated for temporary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
262 SERVICING AND MAINTENANCE

Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum and chrome
plated wheels, should be cleaned regularly using mild (neutral
Ph) soap and water to maintain their luster and to prevent
corrosion. Wash wheels with the same soap solution recom-
mended for the body of the vehicle and remember to always
wash when the surfaces are not hot to the touch.
Your wheels are susceptible to deterioration caused by salt,
sodium chloride, magnesium chloride, calcium chloride,
etc., and other road chemicals used to melt ice or control
dust on dirt roads. Use a soft cloth or sponge and mild soap
to wipe away promptly. Do not use harsh chemicals or a
stiff brush. They can damage the wheel’s protective coating
that helps keep them from corroding and tarnishing.
CAUTION!
Avoid products or automatic car washes that use acidic
solutions or strong alkaline additives or harsh brushes.
Many aftermarket wheel cleaners and automatic car
washes may damage the wheel’s protective finish.
Such damage is not covered by the New Vehicle
Limited Warranty. Only car wash soap, Mopar Wheel
Cleaner or equivalent is recommended.When cleaning extremely dirty wheels including excessive
brake dust, care must be taken in the selection of tire and
wheel cleaning chemicals and equipment to prevent dam-
age to the wheels. Mopar Wheel Treatment or Mopar
Chrome Cleaner or their equivalent is recommended or
select a non-abrasive, non-acidic cleaner for aluminum or
chrome wheels.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
metal polishes or oven cleaner. These products may
damage the wheel’s protective finish. Such damage is
not covered by the New Vehicle Limited Warranty.
Only car wash soap, Mopar Wheel Cleaner or equiva-
lent is recommended.
NOTE: If you intend parking or storing your vehicle for an
extended period after cleaning the wheels with wheel
cleaner, drive your vehicle and apply the brakes to remove
the water droplets from the brake components. This activ-
ity will remove the red rust on the brake rotors and prevent
vehicle vibration when braking.
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SERVICING AND MAINTENANCE 265

Chassis
ComponentFluid, Lubricant, Or Genuine Part
Automatic Transmission Use Only ATF+4 Automatic Transmission Fluid. Failure to
use ATF+4 fluid may affect the function or performance of
your transmission. We recommend Mopar ATF+4 Fluid.
Brake Master Cylinder We recommend you use Mopar DOT 4.
DOT 4 brake fluid must be changed every two years
regardless of mileage.
Power Steering Reservoir Use Pentosin CHF 11S power steering fluid meeting FCA
Material Standard MS-11655.
284 TECHNICAL SPECIFICATIONS

Setting NameSelectable Options
NOTE:
By selecting this Setting, the day and month can be updated. The selectable days range from 1–31 (depending on
month). The selectable months consist of Jan/Feb/March/April/May/June/July/Aug/Sept/Oct/Nov/Dec. Sync Time — If Equipped On
Off
NOTE: When this setting is selected, the time will set automatically based upon GPS location.
Safety/Assistance — If Equipped
After pressing the “Safety/Assistance” button on the
touchscreen, the following settings will be available:
Setting Name Selectable Options
ParkView Backup Camera Delay On
Off
NOTE:
The “ParkView Backup Camera Delay” setting determines whether or not the screen will display the rear view image
for up to ten seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed
exceeds 8 mph (13 km/h), the transmission is shifted into PARK, or the ignition is switched to the OFF position.
10
MULTIMEDIA 291