Maintenance Ram ProMaster 2019 Owner's Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2GRAPHICAL TABLE OF CONTENTS
......................................................7
3GETTING TO KNOW YOUR VEHICLE
...................................................13
4GETTING TO KNOW YOUR INSTRUMENT PANEL .
.........................................65
5SAFETY
........................................................................\
.87
6STARTINGANDOPERATING.........................................................135
7INCASEOFEMERGENCY ...........................................................177
8SERVICING AND MAINTENANCE
.....................................................223
9TECHNICAL SPECIFICATIONS
........................................................275
10MULTIMEDIA ....................................................................285
11CUSTOMER ASSISTANCE
............................................................309
12INDEX........................................................................\
..315
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NOTE:The key fob may not be able to be detected by the
vehicle if it is located next to a mobile phone, laptop or
other electronic device; these devices may block the key
fob’s wireless signal.
To Unlock The Doors
Push and release the unlock button on key fob once to
unlock only the front doors. Push and release the cargo
unlock button on key fob once to unlock the cargo area
(rear lateral sliding doors and rear door). The turn signal
lights will flash twice to acknowledge the unlock signal.
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash once to acknowl-
edge the signal. If a door is open, the turn signal lights will
flash at an increased rate.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And Maintenance”
for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion.
Key Fob Battery Replacement
NOTE: Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Key Fob
3
GETTING TO KNOW YOUR VEHICLE 17

Window Fogging
Interior fogging on the windshield can be quickly removed by
turning the mode selector to Defrost. The Defrost/Floor mode
can be used to maintain a clear windshield and provide
sufficient heating. If side window fogging becomes a problem
increase blower speed. Vehicle windows tend to fog on the
inside in mild but rainy or humid weather.
NOTE:Recirculate without A/C should not be used for
long periods, as fogging may occur.
CAUTION!
Failure to follow these cautions can cause damage to
the heating elements:
• Use care when washing the inside of the rear win-
dow. Do not use abrasive window cleaners on the
interior surface of the window. Use a soft cloth and a
mild washing solution, wiping parallel to the heat-
ing elements. Labels can be peeled off after soaking
with warm water.
(Continued)
CAUTION! (Continued)
•Do not use scrapers, sharp instruments, or abrasive
window cleaners on the interior surface of the win-
dow.
• Keep all objects a safe distance from the window.
Outside Air Intake
Make sure the air intake, located directly in front of the
windshield, is free of obstructions such as leaves. Leaves
collected in the air intake may reduce airflow, and if they
enter the plenum, they could plug the water drains. In
winter months, make sure the air intake is clear of ice,
slush, and snow.
A/C Air Filter
The climate control system filters outside air containing
dust, pollen and some odors. Strong odors cannot be totally
filtered out. Refer to “Dealer Service” in “Servicing and
Maintenance” for filter replacement instructions.
52 GETTING TO KNOW YOUR VEHICLE

GETTING TO KNOW YOUR INSTRUMENT PANEL
CONTENTS
INSTRUMENT CLUSTER ...................66
▫ Instrument Cluster Descriptions .............66
 INSTRUMENT CLUSTER DISPLAY ............68
▫ Location And Controls ....................68
▫ Change Engine Oil ......................70
▫ Display Setup Menu .....................70
▫ Values Displayed .......................71
▫ Personal Settings (Customer-Programmable
Features) .............................72
 TRIP COMPUTER .........................72
▫ Trip Button ............................73
▫ Trip Functions .........................73 
WARNING LIGHTS AND MESSAGES ..........74
▫ Red Warning Lights ......................74
▫ Yellow Warning Lights ....................77
▫ Yellow Indicator Lights ...................81
▫ Green Indicator Lights ....................82
▫ Blue Indicator Lights .....................82
 ONBOARD DIAGNOSTIC SYSTEM — OBD II ....83
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ..........................83
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ............................844

•Up Arrow Button
Push and release the uparrow button to scroll
upward through the main menu and submenus
or adjust the illumination on the instrument
panel when the headlights are on.
• Down Arrow Button
Push and release the downarrow button to scroll
downward through the main menu and sub-
menus or adjust the illumination on the instru-
ment panel when the headlights are on.
Change Engine Oil
Your vehicle is equipped with an engine oil change indi-
cator system. The “Change Engine Oil” message will
display in the instrument cluster display. The engine oil
change indicator system is duty cycle based, which means
the engine oil change interval may fluctuate, dependent
upon your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON/RUN position.
To turn off the message temporarily, push and release the
MODE button. To reset the oil change indicator system
(after performing the scheduled maintenance), refer to the
following procedure. 1. Turn the ignition switch to the ON position (do not start
the engine).
2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.
NOTE: If the indicator message illuminates when you
start the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
Display Setup Menu
The menu comprises a series of functions arranged in a
cycle. Push and release the upordown arrow button to
access the different options and settings (setup).
The setup menu can be activated by pushing the MODE
button. Single pushes on the upordown arrow button will
scroll through the setup menu options. The menu items
include the following functions:
• Speed Beep
• Buzzer Volume
• Seat Belt Buzzer (Just Available After SBR Disable Made
By CHR Service)
• Exit menu
70 GETTING TO KNOW YOUR INSTRUMENT PANEL

CAUTION!
Do not continue driving with one or more flat tires as
handling may be compromised. Stop the vehicle,
avoiding sharp braking and steering. If a tire puncture
occurs, repair immediately using the dedicated tire
repair kit and contact an authorized dealer as soon as
possible.
Each tire, including the spare (if provided), should be
checked monthly when cold and inflated to the inflation
pressure recommended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label. (If your
vehicle has tires of a different size than the size indicated
on the vehicle placard or tire inflation pressure label, you
should determine the proper tire inflation pressure for
those tires.)
As an added safety feature, your vehicle has been
equipped with a Tire Pressure Monitoring System (TPMS)
that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illuminates, you
should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the vehicle’s
handling and stopping ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver ’s responsibility to main-
tain correct tire pressure, even if under-inflation has not
reached the level to trigger illumination of the TPMS low
tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunc-
tion indicator to indicate when the system is not operating
properly. The TPMS malfunction indicator is combined
with the low tire pressure telltale. When the system detects
a malfunction, the telltale will flash for approximately one
minute and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the malfunction
indicator is illuminated, the system may not be able to
detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons, including
the installation of replacement or alternate tires or wheels
on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction telltale after
replacing one or more tires or wheels on your vehicle to
78 GETTING TO KNOW YOUR INSTRUMENT PANEL

For further information, refer to “Cybersecurity” in “Mul-
timedia”.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.For states that require an Inspection and Main-
tenance (I/M), this check verifies the “Malfunc-
tion Indicator Light (MIL)” is functioning and is
not on when the engine is running, and that the
OBD II system is ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace-
ment. If the OBD II system should be determined not ready
for the I/M test, your vehicle may fail the test. Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the follow-
ing:
1. Cycle the ignition switch to the ON position, but do not
crank or start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the “Malfunction Indicator Light
(MIL)” symbol come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
• The MIL will flash for about ten seconds and then return
to being fully illuminated until you turn OFF the igni-
tion or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
• The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
OBD II system is readyand you can proceed to the I/M
station.
84 GETTING TO KNOW YOUR INSTRUMENT PANEL

ESC uses sensors in the vehicle to determine the vehicle
path intended by the driver and compares it to the actual
path of the vehicle. When the actual path does not match
the intended path, ESC applies the brake of the appropriate
wheel to assist in counteracting the oversteer or understeer
condition.
•Oversteer - when the vehicle is turning more than
appropriate for the steering wheel position.
• Understeer - when the vehicle is turning less than
appropriate for the steering wheel position.
WARNING!
• Electronic Stability Control (ESC) cannot prevent the
natural laws of physics from acting on the vehicle,
nor can it increase the traction afforded by prevailing
road conditions. ESC cannot prevent accidents, in-
cluding those resulting from excessive speed in
turns, driving on very slippery surfaces, or hydro-
planing. ESC also cannot prevent accidents resulting
from loss of vehicle control due to inappropriate
(Continued)
WARNING! (Continued)
driver input for the conditions. Only a safe, attentive,
and skillful driver can prevent accidents. The capa-
bilities of an ESC equipped vehicle must never be
exploited in a reckless or dangerous manner which
could jeopardize the user ’s safety or the safety of
others.
• Vehicle modifications, or failure to properly main-
tain your vehicle, may change the handling charac-
teristics of your vehicle, and may negatively affect
the performance of the ESC system. Changes to the
steering system, suspension, braking system, tire
type and size or wheel size may adversely affect ESC
performance. Improperly inflated and unevenly
worn tires may also degrade ESC performance. Any
vehicle modification or poor vehicle maintenance
that reduces the effectiveness of the ESC system can
increase the risk of loss of vehicle control, vehicle
rollover, personal injury and death.
5
SAFETY 91

HSA Activation Criteria
The following criteria must be met in order for HSA to
activate:
•Vehicle must be stopped.
• Vehicle must be on a 6% (approximate) grade or greater
hill.
• Gear selection matches vehicle uphill direction (i.e.,
vehicle facing uphill is in forward gear; vehicle backing
uphill is in REVERSE gear).
HSA will work in REVERSE and all forward gears when
the activation criteria have been met. The system will not
activate if the vehicle is placed in NEUTRAL or PARK.
WARNING!
There may be situations on minor hills with a loaded
vehicle, or while pulling a trailer, when the system will
not activate and slight rolling may occur. This could
cause a collision with another vehicle or object. Always
remember the driver is responsible for braking the
vehicle.
AUXILIARY DRIVING SYSTEMS
Tire Pressure Monitoring System (TPMS)
The Tire Pressure Monitor System (TPMS) will warn the
driver of a low tire pressure based on the vehicle recom-
mended cold placard pressure.
The tire pressure will vary with temperature by about 1 psi
(7 kPa) for every 12°F (6.5°C). This means that when the
outside temperature decreases, the tire pressure will de-
crease. Tire pressure should always be set based on cold
inflation tire pressure. This is defined as the tire pressure
after the vehicle has not been driven for at least three
hours, or driven less than 1 mile (1.6 km) after a three hour
period. The cold tire inflation pressure must not exceed the
maximum inflation pressure molded into the tire sidewall.
Refer to “Tires” in “Servicing And Maintenance” for infor-
mation on how to properly inflate the vehicle’s tires. The
tire pressure will also increase as the vehicle is driven - this
is normal and there should be no adjustment for this
increased pressure.
The TPMS will warn the driver of a low tire pressure if the
tire pressure falls below the low-pressure warning limit for
any reason, including low temperature effects and natural
pressure loss through the tire.
5
SAFETY 95

NOTE:
•The TPMS is not intended to replace normal tire care and
maintenance or to provide warning of a tire failure or
condition.
• The TPMS should not be used as a tire pressure gauge
while adjusting your tire pressure.
• Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire tread life,
and may affect the vehicle’s handling and stopping
ability.
• The TPMS is not a substitute for proper tire mainte-
nance, and it is the driver ’s responsibility to maintain
correct tire pressure using an accurate tire pressure
gauge, even if under-inflation has not reached the level
to trigger illumination of the TPMS Warning Light.
• Seasonal temperature changes will affect tire pressure,
and the TPMS will monitor the actual tire pressure in the
tire.Base System
This is the TPMS warning indicator located in
the instrument cluster.
The TPMS uses wireless technology with wheel rim
mounted electronic sensors to monitor tire pressure levels.
Sensors, mounted to each wheel as part of the valve stem,
transmit tire pressure readings to the Receiver Module.
NOTE: It is particularly important for you to check the tire
pressure in all of the tires on your vehicle regularly and to
maintain the proper pressure.
The TPMS consists of the following components:
• Receiver Module.
• Four Tire Pressure Monitoring Sensors.
• Tire Pressure Monitoring System Warning Light.
Tire Pressure Monitoring Low Pressure Warnings
The Tire Pressure Monitoring System Warning Light will
illuminate in the instrument cluster, an audible chime will
be activated, and the “Check tire pressure” text message
will display when one or more of the four active road tire
5
SAFETY 97