Transmission Ram ProMaster 2019 Owner's Manual

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release themechanical key to access the battery case screw located
on the side of the key fob.
2. Rotate the screw located on the side of the key fob using a small screwdriver.
3. Take out the battery case. Remove and replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
IGNITION SWITCH
Mechanical Ignition Switch
1. Place the gear selector in PARK (if equipped with an automatic transmission).
Key Fob Screw Location
18 GETTING TO KNOW YOUR VEHICLE

2. Rotate the key to the STOP/OFF/LOCK position.
3. Remove the key from the mechanical ignition switch.WARNING!
•Before exiting a vehicle, always shift the automatic
transmission into PARK, apply the parking brake,
turn the vehicle OFF, remove the key fobs from
vehicle, and lock all doors and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving children in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
Mechanical Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
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GETTING TO KNOW YOUR VEHICLE 19

WARNING!(Continued)
•For personal security and safety in the event of a
collision, lock the vehicle doors as you drive as well
as when you park and leave the vehicle.
• Before exiting a vehicle, always shift the automatic
transmission into PARK or the manual transmission
into FIRST gear or REVERSE, apply the parking
brake, turn the vehicle OFF, remove the key fobs
from vehicle, and lock all doors. and lock your
vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all of the doors
when leaving the vehicle unattended.
Auto Unlock Doors
This feature unlocks all front doors when one of the front
door is opened.
NOTE: If the rear or side door is open, only the rear or side
door is unlocked.
Automatic Door Locks
When enabled, the door locks will lock automatically when
the vehicle’s speed exceeds 12 mph (20 km/h). The auto
door lock feature can be enabled or disabled through the
Uconnect system.
SEATS
Seats are a part of the Occupant Restraint System of the
vehicle.
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GETTING TO KNOW YOUR VEHICLE 23

•Odometer/Trip Odometer Display Area
U.S. Federal regulations require that upon transfer of
vehicle ownership, the seller certify to the purchaser
the correct mileage that the vehicle has been driven. If
your odometer needs to be repaired or serviced, the
repair technician should leave the odometer reading
the same as it was before the repair or service. If s/he
cannot do so, then the odometer must be set at zero,
and a sticker must be placed in the door jamb stating
what the mileage was before the repair or service. It is
a good idea for you to make a record of the odometer
reading before the repair/service, so that you can be
sure that it is properly reset, or that the door jamb
sticker is accurate if the odometer must be reset at zero.
• Gear Selector Status (PRND)
The gear selector status “P,R,N,D,1,2,3,4,5,6” are dis-
played indicating the gear selector position. Telltales
“1,2,3,4,5,6” indicate the manual mode has been en-
gaged and the gear selected is displayed. Refer to
“Automatic Transmission” in “Starting And Operat-
ing” for further information on ERS. 3. Tachometer
•This gauge measures engine revolutions per minute
(RPM x 1000). Before the pointer reaches the red area,
ease up on the accelerator to prevent engine damage.
4. Temperature Gauge •The temperature gauge shows engine coolant tem-
perature. Any reading within the normal range indi-
cates that the engine cooling system is operating
satisfactorily.
• The gauge pointer will likely indicate a higher tem-
perature when driving in hot weather or up mountain
grades. It should not be allowed to exceed the upper
limits of the normal operating range.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized dealer for
service if your vehicle overheats. If you decide to look
under the hood yourself, see “Servicing And Mainte-
nance.” Follow the warnings under the Cooling System
Pressure Cap paragraph.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 67

— Door Open Warning Light
This indicator will illuminate when one or more door(s) are
not fully closed.
NOTE:If the vehicle is moving and a door is opened, there
will also be a single chime.
— Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to inform of a problem
with the Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is running, the light
will either stay on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed in the
PARK position. The light should turn off. If the light
remains on with the vehicle running, your vehicle will
usually be drivable; however, see an authorized dealer for
service as soon as possible.
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will
come on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as a bulb check. If the light does not come on during starting, have
the system checked by an authorized dealer.
— Transmission Fault Warning Light
This light will illuminate (together with a message in the
instrument cluster display and a buzzer) to indicate a
transmission fault. Contact an authorized dealer if the
message remains after restarting the engine.
— Engine Temperature Warning Light
This light warns of an overheated engine condition. If the
engine coolant temperature is too high, this indicator will
illuminate and a single chime will sound.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service. Refer to “If
Your Engine Overheats” in “In Case Of Emergency” for
further information.
— Brake Warning Light
This warning light monitors various brake functions, in-
cluding brake fluid level and parking brake application. If
the brake light turns on it may indicate that the parking
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GETTING TO KNOW YOUR INSTRUMENT PANEL 75

Each time the ignition is turned to ON/RUN or ACC/ON/
RUN, the ESC system will be on, even if it was turned off
previously.
— Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction Indicator Light (MIL) is a
part of an Onboard Diagnostic System called OBD II that
monitors engine and automatic transmission control sys-
tems. This warning light will illuminate when the ignition
is in the ON/RUN position before engine start. If the bulb
does not come on when turning the ignition switch from
OFF to ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap, poor
quality fuel, etc., may illuminate the light after engine start.
The vehicle should be serviced if the light stays on through
several typical driving styles. In most situations, the ve-
hicle will drive normally and will not require towing.
When the engine is running, the MIL may flash to alert
serious conditions that could lead to immediate loss of
power or severe catalytic converter damage. The vehicle
should be serviced by an authorized dealer as soon as
possible if this occurs.
WARNING!
A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in normal
operating conditions. This can cause a fire if you drive
slowly or park over flammable substances such as dry
plants, wood, cardboard, etc. This could result in death
or serious injury to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the vehicle
control system. It also could affect fuel economy and
driveability. If the MIL is flashing, severe catalytic
converter damage and power loss will soon occur.
Immediate service is required.
— Anti-Lock Brake (ABS) Warning Light
This light monitors the Anti-Lock Brake System (ABS). The
light will turn on when the ignition is placed in the
ON/RUN or MAR/ON/RUN position and may stay on
for as long as four seconds.
80 GETTING TO KNOW YOUR INSTRUMENT PANEL

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and transmission
control systems. When these systems are operating prop-
erly, your vehicle will provide excellent performance and
fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the Malfunction Indicator Light (MIL). It will
also store diagnostic codes and other information to assist
your service technician in making repairs. Although your
vehicle will usually be drivable and not need towing, see
an authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause further
damage to the emission control system. It could also
affect fuel economy and driveability. The vehicle must be
serviced before any emissions tests can be performed.
• If the MIL is flashing while the vehicle is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to read the VIN, diagnose, or service your
vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 83

NOTE:TSC cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the trailer
tongue weight recommendations. Refer to “Trailer Tow-
ing” in “Starting And Operating” for further information.
When TSC is functioning, the “ESC Activation/
Malfunction Indicator Light” will flash, the engine power
may be reduced and you may feel the brakes being applied
to individual wheels to attempt to stop the trailer from
swaying. TSC is disabled when the ESC system is in the
“Partial Off” mode.
WARNING!
If TSC activates while driving, slow the vehicle down,
stop at the nearest safe location, and adjust the trailer
load to eliminate trailer sway.
Hill Start Assist (HSA)
The HSA system is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will maintain
the level of brake pressure the driver applied for a short
period of time after the driver takes their foot off of the
brake pedal. If the driver does not apply the throttle during
this short period of time, the system will release brake
pressure and the vehicle will roll down the hill. The system will release brake pressure in proportion to the amount of
throttle applied as the vehicle starts to move in the
intended direction of travel.
Towing With HSA
HSA will also provide assistance to mitigate roll back while
towing a trailer.
WARNING!
•
If you use a trailer brake controller with your trailer,
the trailer brakes may be activated and deactivated
with the brake switch. If so, there may not be enough
brake pressure to hold both the vehicle and the
trailer on a hill when the brake pedal is released. In
order to avoid rolling down an incline while resum-
ing acceleration, manually activate the trailer brake
or apply more vehicle brake pressure prior to releas-
ing the brake pedal.
• HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle. Also,
be certain to place the transmission in PARK.
• Failure to follow these warnings can result in a
collision or serious personal injury.
94 SAFETY

STARTING AND OPERATING
CONTENTS
STARTING THE ENGINE ..................137
▫ Automatic Transmission ..................137
▫ Normal Starting ....................... .137
▫ Cold Weather Operation (Below –22°F Or
30°C) ............................. .137
▫ If Engine Fails To Start ..................137
▫ After Starting ......................... .138
 ENGINE BLOCK HEATER — IF EQUIPPED . . . .138
 ENGINE BREAK-IN RECOMMENDATIONS . . . .139
 PARKING BRAKE ...................... .139
 AUTOMATIC TRANSMISSION ..............141
▫ Key Ignition Park Interlock ................142
▫ Brake/Transmission Shift Interlock System . . . .142
▫ Six-Speed Automatic Transmission ...........142
POWER STEERING ..................... .149
▫ Power Steering Fluid Check ...............150
 SPEED CONTROL — IF EQUIPPED ..........151
▫ To Activate .......................... .151
▫ To Set A Desired Speed ...................152
▫ To Vary The Speed Setting ................152
▫ To Accelerate For Passing .................153
▫ To Resume Speed ...................... .153
▫ To Deactivate ......................... .153
 PARKSENSE REAR PARK ASSIST — IF
EQUIPPED ........................... .154
▫ ParkSense Rear Park Assist Sensors ..........154
▫ ParkSense Rear Park Assist Alerts ...........154
▫ ParkSense Rear Park Assist Failure Indications . .156
6