hill assist Ram ProMaster 2019 Owner's Manual

When you are in a severe braking condition involving the
use of the ABS, you will experience some pedal drop as the
vehicle comes to a stop. This is the result of the system
reverting to the base brake system.
Engagement of the ABS may be accompanied by a pulsing
sensation. You may also hear a clicking noise. These
occurrences are normal and indicate that the system is
functioning properly.
Electronic Brake Control System
Your vehicle is equipped with an advanced electronic
brake control system that includes the Traction Control
System (TCS), Brake Assist System (BAS) and Electronic
Stability Control (ESC), Trailer Sway Control (TSC), and
Hill Start Assist (HSA). These systems complement the
Anti-Lock Brake System (ABS) by optimizing the vehicle
braking capability during emergency braking maneuvers.
Traction Control System (TCS)
The Traction Control System (TCS) monitors the amount of
wheel spin of each of the driven wheels. If wheel spin is
detected, brake pressure is applied to the slipping wheel(s)
and engine power is reduced, to provide enhanced accel-
eration and stability. A feature of the TCS system, Brake
Limited Differential (BLD), functions similar to a limitedslip differential and controls the wheel spin across a driven
axle. If one wheel on a driven axle is spinning faster than
the other, the system will apply the brake of the spinning
wheel. This will allow more engine torque to be applied to
the wheel that is not spinning. This feature remains active
even if the ESC is in the “Partial Off” mode.
The “ESC Activation/Malfunction Indicator Light” (in the
instrument cluster) will start to flash as soon as the tires
lose traction and the wheels begin to spin. This indicates
that the TCS is active. If the indicator light flashes during
acceleration, ease up on the accelerator and apply as little
throttle as possible. Be sure to adapt your speed and
driving to the prevailing road conditions, and do not
switch off the ESC or TCS.
WARNING!
•
The TCS cannot prevent the natural laws of physics
from acting on the vehicle, nor can it increase the
traction afforded.
• The TCS cannot prevent collisions, including those
resulting from excessive speed in turns, or hydro-
planing.
(Continued)
5
SAFETY 89

NOTE:TSC cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the trailer
tongue weight recommendations. Refer to “Trailer Tow-
ing” in “Starting And Operating” for further information.
When TSC is functioning, the “ESC Activation/
Malfunction Indicator Light” will flash, the engine power
may be reduced and you may feel the brakes being applied
to individual wheels to attempt to stop the trailer from
swaying. TSC is disabled when the ESC system is in the
“Partial Off” mode.
WARNING!
If TSC activates while driving, slow the vehicle down,
stop at the nearest safe location, and adjust the trailer
load to eliminate trailer sway.
Hill Start Assist (HSA)
The HSA system is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will maintain
the level of brake pressure the driver applied for a short
period of time after the driver takes their foot off of the
brake pedal. If the driver does not apply the throttle during
this short period of time, the system will release brake
pressure and the vehicle will roll down the hill. The system will release brake pressure in proportion to the amount of
throttle applied as the vehicle starts to move in the
intended direction of travel.
Towing With HSA
HSA will also provide assistance to mitigate roll back while
towing a trailer.
WARNING!
•
If you use a trailer brake controller with your trailer,
the trailer brakes may be activated and deactivated
with the brake switch. If so, there may not be enough
brake pressure to hold both the vehicle and the
trailer on a hill when the brake pedal is released. In
order to avoid rolling down an incline while resum-
ing acceleration, manually activate the trailer brake
or apply more vehicle brake pressure prior to releas-
ing the brake pedal.
• HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle. Also,
be certain to place the transmission in PARK.
• Failure to follow these warnings can result in a
collision or serious personal injury.
94 SAFETY

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109 Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
11
CUSTOMER ASSISTANCE 311

Adding Engine Coolant (Antifreeze).............240
Adding Washing Fluid ...................... .230
Additives, Fuel ........................... .279
AirBag..................................112 Air Bag Operation ........................114
Air Bag Warning Light .....................111
Enhanced Accident Response ................222
Event Data Recorder (EDR) .................222
If Deployment Occurs .....................119
Maintaining Your Air Bag System .............122
Maintenance ........................... .122
Side Air Bags ...........................115
Transporting Pets ....................... .129
Air Bag Light ....................... .74, 111, 131
Air Cleaner, Engine (Engine Air Cleaner Filter) ......233
Air Conditioner Maintenance ..................234
Air Conditioner Refrigerant ................234, 235
Air Conditioner System ..................... .234
Air Conditioning Filter ....................52, 235
Air Conditioning, Operating Tips .............51, 53
Air Filter ............................... .233
Air Pressure Tires................................. .256
Alarm Security Alarm ........................ .21, 77Alarm System
Security Alarm ...........................21
Alterations/Modifications Vehicle .................................6
Antifreeze (Engine Coolant) ................239, 282
Disposal .............................. .242
Anti-Lock Brake System (ABS) ..................88
Anti-Lock Warning Light ......................80
Assist, Hill Start ............................94
Audio Systems (Radio) ...................... .286
Auto Down Power Windows ...................54
Automatic Door Locks ........................23
Automatic Transmission ..................141, 245
Adding Fluid .......................... .245
Fluid And Filter Change ...................245
Fluid Change .......................... .245
Fluid Level Check .....................244,
245
Fluid Type ......................... .244, 284
Special Additives ........................ .244
AUXCord .............................. .298
Auxiliary Driving Systems .....................95
Battery .............................. .74, 230
Charging System Light .....................74
Keyless Key Fob Replacement ................17
316 INDEX

Fluids And Lubricants...................... .282
Fog Lights ................................40
Fold-Flat Seats .............................23
Four-Way Hazard Flasher .....................179
Freeing A Stuck Vehicle ..................... .219
Fuel ................................... .278
Additives ............................. .279
Clean Air ............................. .278
Ethanol .............................. .279
Filler Cap (Gas Cap) ..................... .160
Gasoline .............................. .278
Materials Added ........................ .279
Methanol ............................. .279
Octane Rating ....................... .278, 282
Requirements ....................... .278, 282
Tank Capacity .......................... .282
Fuses .................................. .186
Gas Cap (Fuel Filler Cap) .................160, 161
Gasoline, Clean Air ........................ .278
Gasoline, Reformulated ..................... .278
Gear Ranges ............................. .143
Gear Selector Override ...................... .218
General Information .........................99
Glass Cleaning ........................... .273Gross Axle Weight Rating
.................162, 164
Gross Vehicle Weight Rating ...............162, 163
Guide Body Builders ............................5
GVWR ................................. .162
Hazard Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .175
Hazard Warning Flashers .....................179
Headlights Cleaning .............................. .270
High Beam ..............................39
High Beam/Low Beam Select Switch ...........39
Passing ................................40
Switch .................................39
Head Restraints ............................32
Heated

Mirrors .............................38
Heated Seats ...............................29
Heater, Engine Block ....................... .138
High Beam/Low Beam Select (Dimmer) Switch ......39
Hill Start Assist .............................94
Hitches Trailer Towing .......................... .166
Hood Prop ................................55
320 INDEX