service indicator Ram ProMaster 2019 Owner's Manual

•Up Arrow Button
Push and release the uparrow button to scroll
upward through the main menu and submenus
or adjust the illumination on the instrument
panel when the headlights are on.
• Down Arrow Button
Push and release the downarrow button to scroll
downward through the main menu and sub-
menus or adjust the illumination on the instru-
ment panel when the headlights are on.
Change Engine Oil
Your vehicle is equipped with an engine oil change indi-
cator system. The “Change Engine Oil” message will
display in the instrument cluster display. The engine oil
change indicator system is duty cycle based, which means
the engine oil change interval may fluctuate, dependent
upon your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON/RUN position.
To turn off the message temporarily, push and release the
MODE button. To reset the oil change indicator system
(after performing the scheduled maintenance), refer to the
following procedure. 1. Turn the ignition switch to the ON position (do not start
the engine).
2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.
NOTE: If the indicator message illuminates when you
start the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
Display Setup Menu
The menu comprises a series of functions arranged in a
cycle. Push and release the upordown arrow button to
access the different options and settings (setup).
The setup menu can be activated by pushing the MODE
button. Single pushes on the upordown arrow button will
scroll through the setup menu options. The menu items
include the following functions:
• Speed Beep
• Buzzer Volume
• Seat Belt Buzzer (Just Available After SBR Disable Made
By CHR Service)
• Exit menu
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NOTE: “Trip B” functions may be excluded (see “Trip B
Data”). “Range” and “Instantaneous Fuel Consumption”
cannot be reset.
WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in the instru-
ment panel together with a dedicated message and/or
acoustic signal when applicable. These indications are
indicative and precautionary and as such must not be
considered as exhaustive and/or alternative to the infor-
mation contained in the Owner ’s Manual, which you are
advised to read carefully in all cases. Always refer to the
information in this chapter in the event of a failure indica-
tion. All active telltales will display first if applicable. The
system check menu may appear different based upon
equipment options and current vehicle status. Some tell-
tales are optional and may not appear.
Red Warning Lights
— Seat Belt Reminder Warning Light
When the ignition is first placed in the ON/RUN or
MAR/ON/RUN position, if the driver ’s seat belt is un-
buckled, a chime will sound and the light will turn on.
When driving, if the driver or front passenger seat belt
remains unbuckled, the Seat Belt Reminder Light will flashor remain on continuously and a chime will sound. Refer to
“Occupant Restraints Systems” in “Safety” for further
information.
— Air Bag Warning Light
This light will turn on for four to eight seconds as a bulb
check when the ignition is placed in the ON/RUN or
MAR/ON/RUN position. If the light is either not on
during startup, stays on, or turns on while driving, have
the system inspected at an authorized dealer as soon as
possible. This light will illuminate with a single chime
when a fault with the Air Bag Warning Light has been
detected, it will stay on until the fault is cleared. If the light
comes on intermittently or remains on while driving, have
an authorized dealer service the vehicle immediately.
— Battery Charge Warning Light
This warning light will illuminate when the battery is not
charging properly. If it stays on while the engine is run-
ning, there may be a malfunction with the charging system.
Contact an authorized dealer as soon as possible.
This indicates a possible problem with the electrical system
or a related component.
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— Door Open Warning Light
This indicator will illuminate when one or more door(s) are
not fully closed.
NOTE:If the vehicle is moving and a door is opened, there
will also be a single chime.
— Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to inform of a problem
with the Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is running, the light
will either stay on or flash depending on the nature of the
problem. Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed in the
PARK position. The light should turn off. If the light
remains on with the vehicle running, your vehicle will
usually be drivable; however, see an authorized dealer for
service as soon as possible.
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will
come on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as a bulb check. If the light does not come on during starting, have
the system checked by an authorized dealer.
— Transmission Fault Warning Light
This light will illuminate (together with a message in the
instrument cluster display and a buzzer) to indicate a
transmission fault. Contact an authorized dealer if the
message remains after restarting the engine.
— Engine Temperature Warning Light
This light warns of an overheated engine condition. If the
engine coolant temperature is too high, this indicator will
illuminate and a single chime will sound.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service. Refer to “If
Your Engine Overheats” in “In Case Of Emergency” for
further information.
— Brake Warning Light
This warning light monitors various brake functions, in-
cluding brake fluid level and parking brake application. If
the brake light turns on it may indicate that the parking
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GETTING TO KNOW YOUR INSTRUMENT PANEL 75

Each time the ignition is turned to ON/RUN or ACC/ON/
RUN, the ESC system will be on, even if it was turned off
previously.
— Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction Indicator Light (MIL) is a
part of an Onboard Diagnostic System called OBD II that
monitors engine and automatic transmission control sys-
tems. This warning light will illuminate when the ignition
is in the ON/RUN position before engine start. If the bulb
does not come on when turning the ignition switch from
OFF to ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap, poor
quality fuel, etc., may illuminate the light after engine start.
The vehicle should be serviced if the light stays on through
several typical driving styles. In most situations, the ve-
hicle will drive normally and will not require towing.
When the engine is running, the MIL may flash to alert
serious conditions that could lead to immediate loss of
power or severe catalytic converter damage. The vehicle
should be serviced by an authorized dealer as soon as
possible if this occurs.
WARNING!
A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in normal
operating conditions. This can cause a fire if you drive
slowly or park over flammable substances such as dry
plants, wood, cardboard, etc. This could result in death
or serious injury to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator
Light (MIL) on could cause damage to the vehicle
control system. It also could affect fuel economy and
driveability. If the MIL is flashing, severe catalytic
converter damage and power loss will soon occur.
Immediate service is required.
— Anti-Lock Brake (ABS) Warning Light
This light monitors the Anti-Lock Brake System (ABS). The
light will turn on when the ignition is placed in the
ON/RUN or MAR/ON/RUN position and may stay on
for as long as four seconds.
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If the ABS light remains on or turns on while driving, then
the Anti-Lock portion of the brake system is not function-
ing and service is required. However, the conventional
brake system will continue to operate normally if the brake
warning light is not on.
If the ABS light is on, the brake system should be serviced
as soon as possible to restore the benefits of Anti-Lock
Brakes. If the ABS light does not turn on when the ignition
is placed in the ON/RUN or MAR/ON/RUN position,
have the light inspected by an authorized dealer.
— Generic Warning Light
The Generic Warning Light will illuminate if any of the
following conditions occur: Engine Oil Pressure Sensor
Failure, External Light Failure, Fuel Cut-Off intervention or
fail, Parking Sensor Failure, DST System Failure.
The telltale will remain on fixed in case of swivel seat
failure and on blinking in case of Air Bag Warning Light
Failure. Contact an authorized dealer immediately for
service.
Yellow Indicator Lights
— Stop Light Failure Indicator Light
This light will illuminate if one or more of the stop light
bulb fails.
The failure relating to this light could be:
•One or more blown bulbs.
• A blown protection fuse.
• A break in the electrical connection.
— External Light Failure Indicator Light — If
Equipped
The External Light Failure Indicator will come on when a
failure to one of the following lights is detected:
• Direction Indicators
• Backup Lights
• Parking Lights
• Daytime Running Lights
• Clearance Lights
• License Plate Lights
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GETTING TO KNOW YOUR INSTRUMENT PANEL 81

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and transmission
control systems. When these systems are operating prop-
erly, your vehicle will provide excellent performance and
fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the Malfunction Indicator Light (MIL). It will
also store diagnostic codes and other information to assist
your service technician in making repairs. Although your
vehicle will usually be drivable and not need towing, see
an authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause further
damage to the emission control system. It could also
affect fuel economy and driveability. The vehicle must be
serviced before any emissions tests can be performed.
• If the MIL is flashing while the vehicle is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to read the VIN, diagnose, or service your
vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
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GETTING TO KNOW YOUR INSTRUMENT PANEL 83

For further information, refer to “Cybersecurity” in “Mul-
timedia”.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.For states that require an Inspection and Main-
tenance (I/M), this check verifies the “Malfunc-
tion Indicator Light (MIL)” is functioning and is
not on when the engine is running, and that the
OBD II system is ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace-
ment. If the OBD II system should be determined not ready
for the I/M test, your vehicle may fail the test. Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the follow-
ing:
1. Cycle the ignition switch to the ON position, but do not
crank or start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the “Malfunction Indicator Light
(MIL)” symbol come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
• The MIL will flash for about ten seconds and then return
to being fully illuminated until you turn OFF the igni-
tion or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
• The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
OBD II system is readyand you can proceed to the I/M
station.
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Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation. NOTE:
Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you set the transmission gear limit to 4 (fourth gear), the
transmission will not shift above fourth gear, but will shift
through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears. Moving the gear selector to
the ERS position (beside DRIVE) will activate ERS mode,
display the current gear in the instrument cluster, and set
that gear as the top available gear. Once in ERS mode,
moving the gear selector forward (-) or rearward (+) will
change the top available gear.
To exit ERS mode, simply return the gear selector to the
DRIVE position.6
STARTING AND OPERATING 147

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument cluster.
This means that service is required for your vehicle.
Operating conditions such as frequent short-trips, trailer
tow, and extremely hot or cold ambient temperatures will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
further information.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check the tire inflation pressures and look for unusual
wear or damage. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator system
turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, and power steering and fill as needed.
• Check function of all interior and exterior lights.
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SERVICING AND MAINTENANCE 225

WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
Engine Oil
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Plan” for further information.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-6395.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American Pe-
troleum Institute (API). The manu-
facturer only recommends API Cer-
tified engine oils.
This symbol certifies 0W-20, 5W-20,
0W-30, 5W-30 and 10W-30 engine
oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity (SAE Grade) — 3.6L Engine
Mopar SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix Ultra or
equivalent is recommended for all operating temperatures.
This engine oil improves low temperature starting and
vehicle fuel economy.
232 SERVICING AND MAINTENANCE