tow Ram ProMaster 2020 Service Manual

174SERVICING AND MAINTENANCE
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on
your vehicle. You will not exceed the tire's load
carrying capacity if you adhere to the loading
conditions, tire size, and cold tire inflation pres -
sures specified on the Tire and Loading Infor -
mation placard in “Vehicle Loading” in the
“Starting And Operating” section of this manual.
NOTE:
Under a maximum loaded vehicle condition,
gross axle weight ratings (GAWRs) for the front
and rear axles must not be exceeded.
For further information on GAWRs, vehicle
loading, and trailer towing, refer to “Vehicle
Loading” in the “Starting And Operating”
section of this manual.
To determine the maximum loading conditions
of your vehicle, locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs” on the
Tire and Loading Information placard. The
combined weight of occupants, cargo/luggage
and trailer tongue weight (if applicable) should
never exceed the weight referenced here. Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined weight
of occupants and cargo should never exceed
XXX kg or XXX lbs.” on your vehicle's placard.
(2) Determine the combined weight of the driver
and passengers that will be riding in your
vehicle.
(3) Subtract the combined weight of the driver
and passengers from XXX kg or XXX lbs.
(4) The resulting figure equals the available
amount of cargo and luggage load capacity. For
example, if “XXX” amount equals 1400 lbs. and
there will be five 150 lb passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 650 lbs. (1400-750
(5x150) = 650 lbs.)
(5) Determine the combined weight of luggage
and cargo being loaded on the vehicle. That
weight may not safely exceed the available
cargo and luggage load capacity calculated in
Step 4.
(6) If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. Consult this manual to determine how
this reduces the available cargo and luggage
load capacity of your vehicle.Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
and there will be five 68 kg passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 295 kg (635-340
(5x68) = 295 kg) as shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows examples
on how to calculate total load, cargo/
luggage, and towing capacities of your
vehicle with varying seating configurations
and number and size of occupants. This table
is for illustration purposes only and may not
be accurate for the seating and load carry
capacity of your vehicle.
For the following example, the combined
weight of occupants and cargo should never
exceed 865 lbs (392 kg).

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178SERVICING AND MAINTENANCE
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of
your tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
and additional information. Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat tire
of identical size and service description (Load
Index and Speed Symbol). Replace the tire pres
-
sure sensor as well as it is not designed to be
reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
rapid loss of inflation pressure. This rapid loss
of inflation is referred to as the Run Flat mode.
A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has
limited driving capabilities and needs to be
replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after
driving with underinflated tire condition, please
replace the TPM sensor as it is not designed to
be reused when driven under run flat mode 14
psi (96 kPa) condition.
NOTE:
TPM Sensor must be replaced after driving the
vehicle on a flat tire condition. It is not recommended driving a vehicle loaded
at full capacity or to tow a trailer while a tire is in
the run flat mode.
See the tire pressure monitoring section for
more information.
Tire Spinning

When stuck in mud, sand, snow, or ice condi
-
tions, do not spin your vehicle's wheels
above 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping.

Refer to “Freeing A Stuck Vehicle” in “In Case Of
Emergency” for further information.
WARNING!
Combining radial ply tires with other types of
tires on your vehicle will cause your vehicle to
handle poorly. The instability could cause a
collision. Always use radial ply tires in sets of
four. Never combine them with other types of
tires.
WARNING!
Fast spinning tires can be dangerous.
Forces generated by excessive wheel
speeds may cause tire damage or failure. A
tire could explode and injure someone. Do
not spin your vehicle's wheels faster than
30 mph (48 km/h) for more than 30
seconds continuously when you are stuck,
and do not let anyone near a spinning
wheel, no matter what the speed.

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SERVICING AND MAINTENANCE181
Snow Tires
Some areas of the country require the use of
snow tires during the Winter. Snow tires can be
identified by a “mountain/snowflake” symbol
on the tire sidewall. If you need snow tires, select tires
equivalent in size and type to the orig -
inal equipment tires. Use snow tires
only in sets of four; failure to do so
may adversely affect the safety and handling of
your vehicle.
Snow tires generally have lower speed ratings
than what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h). For
speeds above 75 mph (120 km/h) refer to orig -
inal equipment or an authorized tire dealer for
recommended safe operating speeds, loading
and cold tire inflation pressures.
While studded tires improve performance on
ice, skid and traction capability on wet or dry
surfaces may be poorer than that of
non-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
Spare Tires — If Equipped
NOTE:
For vehicles equipped with Tire Service Kit
instead of a spare tire, please refer to “Tire
Service Kit” in “In Case Of Emergency” for
further information.
Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for tempo -
rary emergency use.
Spare Tire Matching Original Equipped Tire And
Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an autho -
rized tire dealer for the recommended tire rota -
tion pattern.
NOTE:
This spare tire may not have a tire pressure
monitor sensor.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
7

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188SERVICING AND MAINTENANCE
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercar -
riage at least once a month.
It is important that the drain holes in the
lower edges of the doors, rocker panels, and
trunk be kept clear and open.
If you detect any stone chips or scratches in
the paint, touch them up immediately. The
cost of such repairs is considered the respon -
sibility of the owner.
If your vehicle is damaged due to a collision
or similar cause that destroys the paint and
protective coating, have your vehicle repaired
as soon as possible. The cost of such repairs
is considered the responsibility of the owner.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
Seats And Fabric Parts
Use Mopar Total Clean to clean fabric uphol-
stery and carpeting.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the
following manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar Total Clean, or
a mild soap solution to a clean, damp cloth
and remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove
soap residue.
Do not use any harsh solvents or any other
form of protectants on Stain Repel products.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or
removal of paint and decals.
CAUTION!
(Continued)

WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.

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190SERVICING AND MAINTENANCE
Leather Parts
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth. Stub -
born soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner
is not required to maintain the original condi -
tion.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
Glass Surfaces
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
Cleaning The Instrument Panel Cupholders
Removal
Pull the flexible liner from the cupholder drawer
starting at one edge to ease removal.
Cleaning
The liner is top shelf dishwasher safe, or you
may follow the cleaning procedure below.
Soak the liner in a mixture of medium hot tap
water and one teaspoon of mild liquid dish
soap. Let soak for approximately 30 minutes.
After 30 minutes, pull the liner from the water
and dip it back into the water about six times.
This will loosen any remaining debris. Rinse the
liner thoroughly under warm running water.
Shake the excess water from the liner and dry
the outer surfaces with a clean soft cloth.
Installation
Place the liner into the cupholder drawer and
push the liner into place so that the retention
tabs seat into the corresponding openings in
the drawer.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.

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222MULTIMEDIA
3.Type Of Search: Press this button to change
the type of search to any of the following:
Whole Map: Select this option to search
your current map with no limit to the
search radius. Your current location is
the center of the search. The results are
ranked by exact match.
Near Me: Select this option to search with
your current GPS location as the search
center. The results are ranked by
distance.
In Town or City: Select this option to use
a town or city as the center of your
se arch. Enter the town or city name using
the keyboard on the touchscreen. When
you have selected the town or city from
the results list, you can search for an
address or POI in that city.
Along Route: When a route has been
planned, you can select this option to
search along your route for a specific type
of location, such as a POI category. When
prompted, enter the type of location and
then select it in the right-hand column to
carry out the search.
Near Destination: When a route has been
planned, you can select this option to use
your destination as the center of your
search.
Latitude Longitude: Select this option to
enter a pair of latitude and longitude
coordinates.
NOTE:
By default, the current map is searched. Once
you have used search, the last search type you
selected is used.
4. View Button : Press this button to return to
the map view or guidance view.
5. Show/Hide Keyboard : Press this button to
show or hide the keyboard.
6. List/Map Button : Select this button to
switch between showing the results in a list
or showing the results on the map. 7.
Keyboard Layout Button : Press this button
to change your keyboard layout to another
language.
8. 123?! Button : Press this button to use
numbers and symbols on your keyboard.
Select the =\< button to toggle between the
numbers and more symbols. Select the ABC
button to go back to the general keyboard.
Planning A Route — Searching For A City Center
When planning a route to a city center, you can
search for a town, city or postal code.
1. Use the keyboard to enter the name of the city or town you want to plan a route to.
Using The Keyboard

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251

Cargo Area Cover

..................................... 37
Cargo Compartment
.................................. 37
Cargo Light
............................................ 26
Certification Label
.................................. 112
Change Oil Indicator
.................................. 44
Changing A Flat Tire
........................ 133, 168
Chart, Tire Sizing
.................................... 169
Check Engine Light
(Malfunction Indicator Light)
......................... 55
Checking Your Vehicle For Safety
................... 89
Checks, Safety
........................................ 89
Child Restraint
........................................ 83
Child Restraints
Booster Seats.................................... 86Child Seat Installation.......................... 88Infant And Child Restraints................... 85Older Children And Child Restraints........ 85
Clean Air Gasoline
.................................. 192
Cleaning
Wheels........................................... 183
Climate Control
........................................ 28Manual............................................ 28Rear................................................ 32
Cold Weather Operation
.............................. 92
Compact Spare Tire
................................. 181
Contract, Service
.................................... 247
Cooling Pressure Cap (Radiator Cap)
............. 165

Cooling System
...................................... 163Adding Coolant (Antifreeze)................. 164Coolant Level........................... 163, 165Cooling Capacity............................... 195Disposal Of Used Coolant................... 165Drain, Flush, And Refill....................... 163Inspection....................................... 165Points To Remember......................... 165Pressure Cap................................... 165Radiator Cap................................... 165Selection Of Coolant (Antifreeze).. 164, 195
Corrosion Protection
................................ 187
Cruise Light
............................................53
Cupholders
..................................... 38, 190
Customer Assistance
............................... 246
Customer Programmable Features
................ 199
Cybersecurity
........................................ 198
D

Dealer Service
....................................... 158
Defroster, Windshield
.................................90
Diagnostic System, Onboard
......................... 54
Dimmer Control Switch
............................... 27
Dimmer Switch
Headlight..........................................24
Dipsticks
Automatic Transmission..................... 168Power Steering................................. 103
Disable Vehicle Towing
............................. 149

Disposal
Antifreeze (Engine Coolant)................ 165
Door Ajar
.............................................. 47
Door Ajar Light
........................................ 47
Door Locks
............................................ 14Automatic........................................ 15
Doors
.................................................. 14
Driver’s Seat Back Tilt
............................... 15
Driving
Through Flowing, Rising, Or Shallow
Standing Water
............................... 121
E

Electric Brake Control System
....................... 57
Electric Remote Mirrors
.............................. 22
Electrical Power Outlets
............................. 39
Electronic Speed Control (Cruise Control)
....... 103
Electronic Stability Control (ESC)
................... 57
Electronic Throttle Control Warning Light
.......... 48
Emergency, In Case Of
Freeing Vehicle When Stuck............... 149Jacking...................................133, 168Jump Starting.................................. 145
Emission Control System Maintenance
............ 55
11
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252

Engine

................................................ 156Air Cleaner...................................... 159Block Heater..................................... 93Break-In Recommendations.................. 93Compartment.................................. 156Compartment Identification................ 156Coolant (Antifreeze)................... 163, 195Cooling........................................... 163Exhaust Gas Caution................... 89, 194Fails To Start..................................... 92Flooded, Starting................................ 92Fuel Requirements................... 192, 195Jump Starting.................................. 145Oil......................................... 158, 195Oil Filler Cap.................................... 156Oil Filter......................................... 159Oil Selection............................ 158, 195Oil Synthetic.................................... 159Overheating.................................... 147Starting............................................ 92
Engine Oil Viscosity
................................. 159
Engine Oil Viscosity Chart
.......................... 159
Enhanced Accident Response Feature
........... 151
Entry System, Illuminated
............................ 27
Ethanol
............................................... 193
Exhaust Gas Cautions
........................ 89, 194
Exhaust System
............................... 89, 162
Exterior Lights
................................... 23, 91
F

Filters
Air Cleaner
...................................... 159Air Conditioning.......................... 34, 160Engine Oil............................... 159, 195Engine Oil Disposal........................... 159
Flashers
Hazard Warning................................ 123Turn Signals................................ 53, 91
Flat Tire Changing
........................... 168, 181
Flat Tire Stowage
............................ 168, 181
Flooded Engine Starting
.............................. 92
Fluid Capacities
.....................................195
Fluid Leaks
............................................. 91
Fluid Level Checks
Automatic Transmission..................... 168Brake............................................. 166Cooling System................................ 163Power Steering................................. 103
Fluids And Lubricants
............................... 195
Fog Lights
.............................................. 25
Fold-Flat Seats
........................................ 15
Four-Way Hazard Flasher
........................... 123
Freeing A Stuck Vehicle
............................ 149

Fuel
.................................................. 192Additives........................................ 193Clean Air........................................ 192Ethanol.......................................... 193Filler Cap (Gas Cap).......................... 111Gasoline........................................ 192Materials Added.............................. 193Methanol....................................... 193Octane Rating..........................192, 195Requirements..........................192, 195Tank Capacity................................. 195
Fuses
................................................ 128
G

Gas Cap (Fuel Filler Cap)
.......................... 111
Gasoline, Clean Air
................................. 192
Gasoline, Reformulated
........................... 192
Gear Ranges
.......................................... 97
Gear Selector Override
............................. 148
Glass Cleaning
...................................... 190
Gross Axle Weight Rating
...................112, 113
Gross Vehicle Weight Rating
...............112, 113
Guide
Body Builders...................................... 8
GVWR
................................................ 112
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253
H

Hazard
Driving Through Flowing, Rising,
Or Shallow Standing Water
................. 121
Hazard Warning Flashers
.......................... 123
Head Restraints
....................................... 20
Headlights
Cleaning......................................... 187High Beam........................................ 24High Beam/Low Beam Select Switch....... 24Passing............................................ 24Switch.............................................. 23
Heated Mirrors
........................................ 23
Heated Seats
.......................................... 18
Heater, Engine Block
................................. 93
High Beam/Low Beam Select (Dimmer) Switch
... 24
Hill Start Assist
........................................ 60
Hitches
Trailer Towing.................................. 114
Hood Prop
............................................. 36
Hood Release
......................................... 36
I

Ignition
.................................................11Key.............................................. 9, 11Switch.............................................. 11
Ignition Key Removal
.................................11
Illuminated Entry
......................................27
Immobilizer (Sentry Key)
............................. 12
Inside Rearview Mirror
................................21
Instrument Cluster
.............................. 41, 53Display............................................. 43
Instrument Panel Lens Cleaning
................... 189
Interior And Instrument Lights
.......................25
Interior Appearance Care
........................... 188
Interior Lights
..........................................25
Intermittent Wipers (Delay Wipers)
..................28
Introduction
..............................................7
iPod/USB/MP3 Control
............................. 238
J

Jack Location
........................................ 133
Jack Operation
.............................. 133, 168
Jacking And Tire Changing
......................... 133
Jacking And Tire Changing Instructions
...........135
Jump Starting
........................................ 145
K

Key Fob
Programming Additional Key Fobs
.......... 10
Key Fob Battery Service (Remote Keyless Entry)
.. 10
Key Fob Programming (Remote Keyless Entry)
.... 10
Key-In Reminder
...................................... 12
Keys
..................................................... 9Replacement.................................... 12Sentry (Immobilizer)............................ 12
L

Lane Change Assist
.................................. 25
Lap/Shoulder Belts
.................................. 67
Latches
................................................ 91Hood............................................... 36
Lead Free Gasoline
................................ 192
Leaks, Fluid
........................................... 91
Life Of Tires
......................................... 179
Light Bulbs
.....................................91, 123
Lights
.................................................. 91Air Bag................................. 47, 73, 90Brake Assist Warning.......................... 59Brake Warning.................................. 48Bulb Replacement............................ 123Cruise............................................. 53Daytime Running............................... 24Dimmer Switch, Headlight...............23, 2411
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255
P

Paint Care

........................................... 187
Parking Brake
......................................... 94
ParkSense System, Rear
........................... 105
Passing Light
.......................................... 24
Pets
.................................................... 89
Placard, Tire And Loading Information
............ 173
Power
Mirrors............................................. 22Outlet (Auxiliary Electrical Outlet)............ 39Steering................................. 102, 103Windows.......................................... 35
Power Steering Fluid
................................ 197
Pregnant Women And Seat Belts
.................... 71
Preparation For Jacking
.................... 133, 135
R

Radial Ply Tires
...................................... 178
Radiator Cap (Coolant Pressure Cap)
............. 165
Radio Frequency
General Information.......................... 240
Rear Camera
........................................ 109
Rear ParkSense System
............................ 105
Rearview Mirror
....................................... 21
Recreational Towing
................................ 120

Reformulated Gasoline
............................. 192
Refrigerant
........................................... 160
Release, Hood
......................................... 36
Reminder, Seat Belt
.................................. 66
Remote Keyless Entry
Programming Additional Key Fobs........... 10
Replacement Bulbs
................................. 123
Replacement Keys
.................................... 12
Replacement Tires
.................................. 179
Reporting Safety Defects
........................... 248
Restraints, Child
.......................................83
Restraints, Head
......................................20
Rotation, Tires
....................................... 185
S

Safety Checks Inside Vehicle
........................ 90
Safety Checks Outside Vehicle
......................91
Safety Defects, Reporting
.......................... 248
Safety Information, Tire
............................. 168
Safety Tips
............................................. 89
Safety, Exhaust Gas
................................... 89
Schedule, Maintenance
............................ 152
Seat Belts
........................................ 66, 90Adjustable Shoulder Belt......................70Adjustable Upper Shoulder Anchorage..... 70
Adjustable Upper Shoulder Belt Anchorage.................................... 70Automatic Locking Retractor (ALR)......... 72Child Restraints................................. 83Energy Management Feature................ 71Front Seat............................. 66, 67, 68Inspection........................................ 90Lap/Shoulder Belt Operation................ 68Lap/Shoulder Belt Untwisting............... 69Lap/Shoulder Belts............................ 67Operating Instructions......................... 68Pregnant Women............................... 71Rear Seat......................................... 67Reminder......................................... 66Untwisting Procedure.......................... 69
Seat Belts Maintenance
........................... 189
Seats
.................................................. 15Adjustment....................................... 15Heated............................................ 18Rear Folding..................................... 15Tilting.............................................. 15
Security Alarm
...................................13, 49
Selection Of Coolant (Antifreeze)
................. 195
11
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