roof Ram ProMaster 2020 Owner's Manual

36GETTING TO KNOW YOUR VEHICLE
Window Bar Grates — If Equipped
This vehicle may be equipped with metal grates
over the side door windows. This feature is a
part of the vehicle’s safety system, and is
designed to protect you and your passengers in
the event of an accident.
Window Bar Grates
Wind Buffeting
Wind buffeting can be described as the percep -
tion of pressure on the ears or a helicopter-type
sound in the ears. Your vehicle may exhibit wind
buffeting with the windows down, or the sunroof
(if equipped) in certain open or partially open
positions. This is a normal occurrence and can
be minimized. If the buffeting occurs with the
rear windows open, open the front and rear
windows together to minimize the buffeting. If
the buffeting occurs with the sunroof open,
adjust the sunroof opening to minimize the
buffeting or open any window.
HOOD
Opening
To open the hood, two latches must be
released.
1. Open the driver’s door to gain access to the hood release lever. Pull the hood release
lever located on the side of the instrument
panel. Hood Release
2. Move to the outside of the vehicle, reach into the opening beneath the center of the
hood and push the safety latch lever to the
right to release it, before raising the hood.
Hood Safety Latch Lever Location
WARNING!
The metal grates over the sliding door
windows are designed to protect you in the
event of an accident. Modification or removal
of the grates could lead to serious injury or
death.

20_VF_OM_EN_US_t.book Page 36

SAFETY77
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”
Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned
in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain side impact
events.WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.
In order for the SABICs to work as intended,
do not install any accessory items in your
vehicle which could alter the roof. Do not
add an aftermarket sunroof to your vehicle.
Do not add roof racks that require perma
-
nent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill
into the roof of the vehicle for any reason.
4

20_VF_OM_EN_US_t.book Page 77

124IN CASE OF EMERGENCY
Daytime Running Lamps (If Equipped) 7440
Front Side Marker Lamps W3W
Rear Tail/Stop Lamps 7443
Rear Turn Signal Lamps 7440NA
Rear Backup Lamps 921
Rear Side Marker Lamps W3W
Front Fog Lamps H11
License Plate Lamps C5W
Front Roof Lamps WY5W
Rear Roof Lamps W3W
NOTE:
Numbers refer to commercial bulb types that can be purchased from an authorized dealer. If a bulb needs to be replaced, visit an authorized dealer.
Exterior Bulbs
Bulb Name Bulb Number

20_VF_OM_EN_US_t.book Page 124

126IN CASE OF EMERGENCY
Daytime Running Lamp (DRL)/Front Side Marker
Lamp
1. Remove one retaining screw on the lower headlamp filler panel. Remove filler panel.
2. Remove two retaining screws on the upper headlamp filler panel. Remove filler panel.
3. Remove one upper retaining screw from the headlamp housing.
4. Remove two lower retaining screws from the headlamp housing.
5. Pull Headlamp forward, disconnect the harness electrical connector and remove
the headlamp assembly from vehicle.
6. Remove the Daytime Running Lamp (DRL), side marker bulb by pulling straight out.
7. Replace lamp as required and lock in place.
8. Reinstall plastic cap.
9. Carefully reinstall headlamp in the same position on the vehicle, as not to affect
headlamp aiming.
10. Install the one upper retaining screw on the headlamp housing. 11. Install the two lower retaining screws on the
headlamp housing.
12. Carefully reinstall the lower headlamp filler panel and one retaining screw.
13. Carefully reinstall the upper headlamp filler panel and two retaining screws.
Front Fog Lamps
1. Turn front wheels inboard to access cover inwheel liner.
2. Open the cover on the front of the wheel liner.
3. Remove connection and replace the bulb.
4. Connect the wire and rotate bulb/socket clockwise into lamp locking it in place.
5. Reinstall the plastic cap and close the cover on the wheel liner.
Front, Rear Roof Lamps
1. Remove two screw and remove the lampassembly.
2. Remove the socket bulb by turning counter -
clockwise. 3. Remove bulb and replace as needed.
4. Reinstall the bulb socket and rotate clock-
wise to lock in place.
5. Reinstall lamp.
Rear Tail, Stop, Backup, Turn Signal And Rear Side
Marker Lamps
1. Open rear doors.
2. Remove the seven (7) fasteners from the rear access cover and remove cover to gain
access to the Tail lamp assembly fasteners.
Rear Access Cover

20_VF_OM_EN_US_t.book Page 126

MULTIMEDIA239
USB Charging Port
The USB connector port can be used for
charging purposes only. Use the connection
cable to connect an iPod® or external USB
device to the vehicle's USB charging port which
is located next to the 12V power outlet near the
cup holder on the passenger side.
Passenger Compartment USB Charging Port
NOTE:
If the device battery to be charged is completely
depleted, it may take awhile to charge.
RAM TELEMATICS - IF EQUIPPED
Ram Telematics is designed to help improve
safety, efficiency, and productivity. It gives you
complete visibility of your fleet options, whether
from behind a desk or on a mobile device while
you are on the go. You can log-in to view near
real-time and historical activity, including loca -
tion, vehicle heath, and driver performance.
Activating Ram Telematics In Your Vehicles
Before you get started you will need:
The Vehicle Identification Number (VIN) of
each vehicle you want to activate.
Your main user’s log-in and password; new
customers will be asked to register.
If you are a new customer, you will need
company credit card information or invoice
number as further proof of customer identifi -
cation. Don’t worry, you will not be charged.
Go to activate.verizonconnect.com/ram/
#login . If you are an existing Verizon Connect
customer, enter your company’s log-in
credentials. New customers will need to
register to create a new account.
Manually enter the VIN(s) or upload a CSV file
with your VINs. A vehicle name is optional
and can be added later. Follow online instruc -
tions to complete your vehicle entry.
Create a password and enter billing informa -
tion. An email will be sent to you to complete
the final step. After that, you will be ready to
log-in and access Verizon Connect Fleet!
You are good to go! You will receive an email
confirming your vehicles are now online.
For more information, or to learn more, visit
www.verizonconnect.com/ram/ .
Ram Telematics General Information
Modification Statement
Magneti Marelli has not approved any changes
or modifications to this device by the user. Any
changes or modifications could void the user’s
authority to operate the equipment.
Magneti Marelli n'approuve aucune modifica -
tion apportée à l'appareil par l'utilisateur, quelle
qu'en soit la nature. Tout changement ou modi -
fication peuvent annuler le droit d'utilisation de
l'appareil par l'utilisateur.
WARNING!
Do not plug in or remove the iPod® or
external device while driving. Failure to follow
this warning could result in a collision.
9

20_VF_OM_EN_US_t.book Page 239