service RAM PROMASTER 2021 Owner's Manual

60STARTING AND OPERATING
(Continued)
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while
shifting out of PARK.
KEY IGNITION PARK INTERLOCK
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be
in PARK before the ignition can be turned to the
LOCK/OFF (key removal) position. The key can
only be removed from the ignition when the
ignition is in the LOCK/OFF position, and once
removed the transmission is locked in PARK.
NOTE:
If a malfunction occurs, the system will trap the
key in the ignition to warn you that this safety
feature is inoperable. The engine can be started
and stopped but the key cannot be removed
until you obtain service.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK SYSTEM
This vehicle is equipped with a Brake
Transmission Shift Interlock System (BTSI) that
holds the transmission gear selector in PARK
unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be
turned to the ON/RUN mode (engine running or
not), and the brake pedal must be pressed.
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, turn the engine
OFF, and remove the ignition key. Once the
key is removed, the transmission is locked
in PARK, securing the vehicle against
unwanted movement.
When leaving the vehicle, always remove
the ignition key from the vehicle and lock
the vehicle.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the ignition key in or near the
vehicle (or in a location accessible to chil -
dren). A child could operate power windows,
other controls, or move the vehicle.

CAUTION!

Shift into or out of PARK or REVERSE only
after the vehicle has come to a complete stop.

Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is
above idle speed.
Before shifting into any gear, make sure
your foot is firmly pressing the brake pedal.
WARNING! (Continued)

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64STARTING AND OPERATING
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), select TOW/HAUL mode or use
the Electronic Range Select (ERS) shift control
to select a lower gear range Úpage 65. Under
these conditions, using a lower gear range will
improve performance and extend transmission
life by reducing excessive shifting and heat
buildup.

During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves
warm-up time of the engine and transmission
to achieve maximum efficiency. Engagement
of the torque converter clutch is inhibited until
the transmission fluid is warm
Ú
page 66. During extremely cold temperatures (-16°F
[-27°C] or below), operation may briefly be
limited to THIRD gear only. Normal operation
will resume once the transmission
temperature has risen to a suitable level.

Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless
of which forward gear is selected. PARK,
REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL)
may be illuminated. Transmission Limp Home
Mode allows the vehicle to be driven to an
authorized dealer for service without damaging
the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK. 3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission. If the
transmission cannot be reset, authorized dealer
service is required.

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STARTING AND OPERATING67
NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
POWER STEERING FLUID CHECK
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should be checked at every oil change if a leak
is suspected, abnormal noises are apparent, and/or the system is not functioning as
anticipated. Coordinate inspection efforts
through an authorized dealer.
If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces Ú
page 270.
CRUISE CONTROL — IF EQUIPPED
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h) up to the maximum speed of
100 mph (160 km/h).
The Cruise Control lever is located on the left
side of the steering column.

Cruise Control Lever

NOTE:
In order to ensure proper operation, the Cruise
Control system has been designed to shut down
if multiple Cruise Control functions are operated
at the same time. If this occurs, the Cruise
Control system can be reactivated by rotating
the Cruise Control ON/OFF center ring and
resetting the desired vehicle set speed.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.
WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only FCA recommended power steering
fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.
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STARTING AND OPERATING77
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full Gross
Axle Weight Rating (GAWR).
CURB WEIGHT
The curb weight of a vehicle is defined as the
total weight of the vehicle with all fluids,
including vehicle fuel, at full capacity
conditions, and with no occupants or cargo
loaded into the vehicle. The front and rear curb
weight values are determined by weighing your
vehicle on a commercial scale before any
occupants or cargo are added.
OVERLOADING
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not
exceed the Gross Vehicle Weight Rating (GVWR)
and the front and rear Gross Axle Weight Rating
(GAWR).
The best way to figure out the total weight of
your vehicle is to weigh it when it is fully loaded
and ready for operation. Weigh it on a
commercial scale to ensure that it is not over
the GVWR.
Figure out the weight on the front and rear axle
of the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
LOADING
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side.
Store heavier items down low and be sure you
distribute their weight as evenly as possible.
Stow all loose items securely before driving. If
weighing the loaded vehicle shows that you
have exceeded either Gross Axle Weight Rating
(GAWR), but the total load is within the specified
Gross Vehicle Weight Rating (GVWR), you must
redistribute the weight. Improper weight
distribution can have an adverse effect on the
way your vehicle steers and handles and the
way the brakes operate.
NOTE:
Refer to the “Vehicle Certification Label” affixed
to the rear of the driver's door for your vehicle's
GVWR and GAWRs.
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102MULTIMEDIA
Direct Tune

Direct Tune

Press the Tune button located at the bottom of
the radio screen to directly tune to a desired
radio station or channel.
Press the available number button on the
touchscreen to begin selecting a desired
station. Once a number has been entered, any
numbers that are no longer possible (stations
that cannot be reached) will become
deactivated/grayed out. Info
Press the Info button to display the current
track information. Press the X button to cancel
this feature.
Setting The Presets
The Presets are available for all Radio Modes,
and are activated by pressing any of the four
Preset buttons, located at the top of the screen.
When you are receiving a station that you wish
to commit into memory, press and hold the
desired numbered button for more that two
seconds or until you hear a confirmation beep.
The Radio stores up to 12 presets in each of the
Radio modes. Four presets are visible at the top
of the radio screen.
Pressing the All button on the radio home
screen will display all of the preset stations for
that mode.
SiriusXM® Satellite Radio Mode

Uconnect 3/3 NAV With 5-inch Display Changing To SiriusXM®

SiriusXM® Satellite Radio uses direct
satellite-to-receiver broadcasting technology to
provide clear, coast to coast radio content.
SiriusXM® is a subscription-based service.
Visit siriusxm.com/getallaccess or review your
SiriusXM® Radio pamphlet in your Owner’s
Manual kit.

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MULTIMEDIA103
SiriusXM® services require subscriptions sold
separately after the trial included with the new
vehicle purchase. If you decide to continue your
service at the end of your trial subscription, the
plan you choose will automatically renew and
bill at then-current rates until you call
SiriusXM® at 866-635-2349 to cancel.
See SiriusXM® Customer Agreement for
complete terms at www.siriusxm.com (US) or
www.siriusxm.ca (Canada). All fees and
programming subject to change. Our satellite
service is available to those at least 18 and
older in the 48 contiguous USA and D.C. Our
SiriusXM® satellite service is also available in
Canada and Puerto Rico (with coverage
limitations). Our Internet radio service is
available throughout our satellite service area
and in AK. © 2020 SiriusXM® Radio Inc.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc. This functionality is only available for radios
equipped with a Satellite receiver. In order to
receive satellite radio, the vehicle needs to be
outside with a clear view to the sky.
If the screen shows Acquiring Signal, you might
have to change the vehicle’s position in order to
receive a signal. In most cases, the satellite
radio does not receive a signal in underground
parking garages or tunnels.
No Subscription
Radios equipped with a Satellite receiver
require a subscription to the SiriusXM® Service.
When the Radio does not have the necessary
subscription, the Radio is able to receive the
Preview channel only.
Acquiring SiriusXM® Subscription
To activate the SiriusXM® Satellite Radio
subscription, US visit www.UconnectPhone.com
or call: 1-800-643-2112
Canada visit www.UconnectPhone.com
or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
NOTE:
You will need to provide the SiriusXM® ID (RID)
located at the bottom of the Channel 0 screen.
The Satellite Mode is activated by a press of the
SXM button on the touchscreen.
5

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118MULTIMEDIA
Depending on the maximum number of
entries downloaded, there may be a short
delay before the latest downloaded names
can be used. Until then, if available, the
previously downloaded phonebook is
available for use.
Only the phonebook of the currently
connected mobile phone is accessible.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Managing Your Favorites — If Equipped
There are two ways you can add an entry to your
favorites:

1. After loading the mobile phonebook, press the Favorites button on the touchscreen,
and then press one of the +Add Favorite
Contact buttons that appears on the list.
2. After loading the mobile phonebook, select
Contacts from the Phone main screen, and
then select the appropriate number. Press
the Down Arrow button next to the selected
number to display the options pop-up. In the
pop-up, select “Add to Favorites”.
NOTE:
If the Favorites list is full, you will be asked to
remove an existing favorite.
To Remove A Favorite — If Equipped

1. To remove a Favorite, select “Favorites” from the Phone main screen.

2. Next, select the Down Arrow icon next to the contact you want to remove from your
favorites. This will bring up the options for
that Favorite contact.
3. Deselect the Star icon to delete the Favorite.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available and supported by Bluetooth® on your
mobile service plan. For example, if your mobile
service plan provides three-way calling, this
feature can be accessed through the Uconnect
Phone. Check with your mobile service provider
for the features that you have.
Listed below are the phone options with
Uconnect Phone:
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Name,
Call by Saying a Phonebook Name, Redial or
Call Back)
Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer

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142MULTIMEDIA
Points Of Interest
About Points Of Interest
Points Of Interest (POI) are useful places on the
map.
Here are some examples:
Restaurants
Hotels
Museums
Parking lots
Gas stations
Emergency Services
Using POIs To Plan A Route
When you plan a route, you can use a POI for the
destination or as a stop along the route. Using Search

1. Select “Search” on the Main Menu to begin
a search. The search screen will open,
displaying the keyboard. Enter the name of
your desired destination. Your search
results will be displayed in two lists.
Addresses and city matches are shown in
the list called “Addresses.” POIs, types of
POIs, and Places are shown in the list
called “Points of Interest.” You can also
select a POI category to only see POI
search results from that category.

2. Select the desired POI. The location will appear on the map. From here, you can
save the POI to “My Places,” use this POI as
a starting point, begin navigation to this
destination, or view more details about this
POI. By pressing “More Information,” you
can view the phone number and full
address of the POI.
3. If a route is already planned, you can add the location to your current route. To plan a
route to this destination, press the Drive
button on the touchscreen. NOTE:
Your navigation system will calculate a route,
and guidance to your destination will begin.
Guidance view will begin as soon as you start
driving.
My Places
About My Places
My Places provides an easy way to
select a location without the need to
enter the address or search for the
location. You can use My Places to
create a collection of useful or favorite
addresses.
The following items are always in My Places:
Home : Your home location can be your home
address or somewhere you often visit. This
feature provides an easy way to navigate
there.
Recent Destinations: Select this button to
select your destination from a list of locations
you have recently navigated to.

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SAFETY157
Entering From The Rear
Vehicles that come up from behind your vehicle
on either side and enter the rear detection zone
with a relative speed of less than 30 mph
(48 km/h).

Rear Monitoring

Overtaking Traffic
If you pass another vehicle slowly with a relative
speed less than 15 mph (24 km/h) and the
vehicle remains in the blind spot for
approximately 1.5 seconds, the warning light
will be illuminated. If the difference in speed
between the two vehicles is greater than
15 mph (24 km/h), the warning light will not
illuminate.
Overtaking/Approaching
Overtaking/Passing

The BSM system is designed not to issue an
alert on stationary objects such as guardrails,
posts, walls, foliage, berms, snow banks, car
washes etc. However, occasionally the system
may alert on such objects. This is normal
operation and your vehicle does not require
service. The BSM system will not alert you of objects that
are traveling in the opposite direction of the
vehicle in adjacent lanes Ú
page 274.

Opposing Traffic

WARNING!
The Blind Spot Monitoring system is only an
aid to help detect objects in the blind spot
zones. The BSM system is not designed to
detect pedestrians, bicyclists, or animals.
Even if your vehicle is equipped with the BSM
system, always check your vehicle’s mirrors,
glance over your shoulder, and use your turn
signal before changing lanes. Failure to do so
can result in serious injury or death.
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SAFETY161
More cautious drivers that do not mind
frequent warnings may prefer this
setting.
Medium
When the sensitivity of FCW is set to the
“Medium” setting and the system status
is “Only Warning”, this allows the system
to warn the driver of a possible collision
with the vehicle in front using audible/
visual warnings.
Near
When the sensitivity of FCW is set to the
“Near” setting and the system status is
“Only Warning”, this allows the system to
warn the driver of a possible closer colli -
sion with the vehicle in front using
audible/visual warnings.
This setting provides less reaction time
than the “Far” and “Medium” settings,
which allows for a more dynamic driving
experience.
More dynamic or aggressive drivers that
want to avoid frequent warnings may
prefer this setting.
FCW Limited Warning
If the instrument cluster displays “FCW Limited
Functionality” or “FCW Limited Functionality
Clean Front Windshield” momentarily, there
may be a condition that limits FCW functionality.
Although the vehicle is still drivable under
normal conditions, the active braking may not
be fully available. Once the condition that
limited the system performance is no longer
present, the system will return to its full
performance state. If the problem persists, see
an authorized dealer.
Service FCW Warning
If the system turns off, and the instrument
cluster displays: “FCW Unavailable Service
Required”, this indicates there is an internal
system fault. Although the vehicle is still
drivable under normal conditions, have the
system checked by an authorized dealer.
TIRE PRESSURE MONITORING SYSTEM
(TPMS)
The Tire Pressure Monitoring System (TPMS)
will warn the driver of a low tire pressure based
on the vehicle recommended cold placard
pressure.
The tire pressure will vary with temperature by
about 1 psi (7 kPa) for every 12°F (6.5°C). This
means that when the outside temperature
decreases, the tire pressure will decrease. Tire
pressure should always be set based on cold
inflation tire pressure. This is defined as the tire
pressure after the vehicle has not been driven
for at least three hours, or driven less than
1 mile (1.6 km) after a three hour period. The
cold tire inflation pressure must not exceed the
maximum inflation pressure molded into the
tire sidewall. The tire pressure will also increase
as the vehicle is driven — this is normal and
there should be no adjustment for this
increased pressure.
See Úpage 240 on how to properly inflate the
vehicle’s tires.
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