RAM PROMASTER 2022 Owners Manual

STARTING AND OPERATING109
NOTE:
Tighten the fuel filler cap until you hear a
“clicking” sound. This is an indication that the
fuel filler cap is properly tightened.
If the gas cap is not tightened properly, the MIL
may come on. Be sure the gas cap is tightened
every time the vehicle is refueled.
LOOSE FUEL FILLER CAP MESSAGE

If the vehicle diagnostic system determines that the
fuel filler cap is loose, improperly installed, or
damaged, a “Check Fuel Cap” message will be
displayed in the instrument cluster display
Ú
page 55.
Tighten the fuel filler cap until a “clicking” sound is
heard. This is an indication that the fuel filler cap is
properly tightened.

If the problem continues, the message will appear
the next time the vehicle is started. See an
authorized dealer as soon as possible.
VEHICLE LOADING
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side door or
B-pillar.
If seats are removed for carrying cargo, do not
exceed the specified GVWR and GAWR.
VEHICLE CERTIFICATION LABEL
Your vehicle has a Vehicle Certification Label
affixed to the driver’s side B-pillar or the rear of the
driver’s door.
The label contains the following information:
Name of manufacturer
Month and year of manufacture
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR) front and rear
Vehicle Identification Number (VIN)
Type of vehicle
Month, Day, and Hour (MDH) of manufacture
The bar code allows a computer scanner to read
the VIN.
GROSS VEHICLE WEIGHT RATING
(GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, and
cargo. The total load must be limited so that you do
not exceed the GVWR.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR.
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
A poorly fitting fuel filler cap may cause the
Malfunction Indicator Light (MIL) to turn on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling. When the
fuel nozzle “clicks” or shuts off, the fuel tank
is full.
CAUTION!
WARNING!

Because the front wheels steer the vehicle, it is
important that you do not exceed the maximum front
or rear GAWR. A dangerous driving condition can
result if either rating is exceeded. You could lose
control of the vehicle and have a collision.

4

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110STARTING AND OPERATING
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full Gross
Axle Weight Rating (GAWR).
CURB WEIGHT
The curb weight of a vehicle is defined as the total
weight of the vehicle with all fluids, including
vehicle fuel, at full capacity conditions, and with
no occupants or cargo loaded into the vehicle. The
front and rear curb weight values are determined
by weighing your vehicle on a commercial scale
before any occupants or cargo are added.
OVERLOADING
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not exceed
the Gross Vehicle Weight Rating (GVWR) and the
front and rear Gross Axle Weight Rating (GAWR).
The best way to figure out the total weight of your
vehicle is to weigh it when it is fully loaded and
ready for operation. Weigh it on a commercial scale
to ensure that it is not over the GVWR. Figure out the weight on the front and rear axle of
the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
LOADING
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side. Store
heavier items down low and be sure you distribute
their weight as evenly as possible. Stow all loose
items securely before driving. If weighing the
loaded vehicle shows that you have exceeded
either Gross Axle Weight Rating (GAWR), but the
total load is within the specified Gross Vehicle
Weight Rating (GVWR), you must redistribute the
weight. Improper weight distribution can have an
adverse effect on the way your vehicle steers and
handles and the way the brakes operate.
NOTE:Refer to the Vehicle Certification Label affixed to
the rear of the driver's door for your vehicle's GVWR
and GAWRs.
TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you can
reasonably do with your vehicle. Before towing a
trailer, carefully review this information to tow your
load as efficiently and safely as possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
COMMON TOWING DEFINITIONS
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, cargo
and tongue weight. The total load must be limited
so that you do not exceed the GVWR Ú
page 109.
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your
vehicle and trailer when weighed in combination.

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STARTING AND OPERATING111
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the weight
of all cargo, consumables and equipment
(permanent or temporary) loaded in or on the
trailer in its “loaded and ready for operation”
condition.
The recommended way to measure GTW is to put
your fully loaded trailer on a vehicle scale. The
entire weight of the trailer must be supported by
the scale.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR Ú page 109.
Tongue Weight (TW)
The TW is the downward force exerted on the hitch
ball by the trailer. You must consider this as part of
the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height multiplied
by the maximum width of the front of a trailer.
Trailer Sway Control (TSC)
The TSC can be a mechanical telescoping link that
can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable
friction associated with the telescoping motion to
dampen any unwanted trailer swaying motions
while traveling.
If equipped, the electronic TSC recognizes a
swaying trailer and automatically applies individual
wheel brakes and/or reduces engine power to
attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue
weight, just as if it were luggage located at a hitch
ball or some other connecting point of the vehicle.
These kinds of hitches are commonly used to tow
small and medium sized trailers.
Weight-Distributing Hitch
A Weight-Distributing Hitch system works by
applying leverage through spring (load) bars. They
are typically used for heavier loads to distribute
trailer tongue weight to the tow vehicle's front axle
and the trailer axle(s). When used in accordance
with the manufacturer's directions, it provides for a
more level ride, offering more consistent steering
and brake control thereby enhancing towing
safety. The addition of a friction/hydraulic sway
control also dampens sway caused by traffic and
crosswinds and contributes positively to tow
vehicle and trailer stability. Trailer sway control and
a Weight-Distributing (load equalizing) Hitch are
recommended for heavier Tongue Weights (TW)
and may be required depending on vehicle and
trailer configuration/loading to comply with Gross
Axle Weight Rating (GAWR) requirements.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the vehicle
and have a collision.WARNING!

An improperly adjusted Weight-Distributing Hitch
system may reduce handling, stability, braking
performance, and could result in a collision.

Weight-Distributing Hitch systems may not be
compatible with surge brake couplers. Consult
with your hitch and trailer manufacturer or a
reputable Recreational Vehicle dealer for
additional information.
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112STARTING AND OPERATING
TRAILER HITCH CLASSIFICATION
The following chart provides the industry standard for the maximum trailer weight a given trailer hitch class can tow and should be used to assist you in selecting
the correct trailer hitch for your intended towing condition.
Trailer Hitch Classification Definitions
Class Max. Trailer Hitch Industry Standards
Class I - Light Duty 2,000 lb (907 kg)
Class II - Medium Duty 3,500 lb (1,587 kg)
Class III - Heavy Duty 6,000 lb (2,722 kg)
Class IV - Extra Heavy Duty 10,000 lb (4,535 kg)
Refer to the “Trailer Towing Weights (Maximum Trailer Weight Ratings)” chart for the Maximum Gross Trailer Weight (GTW) towable for your given drivetrain.
All trailer hitches should be professionally installed on your vehicle.

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STARTING AND OPERATING113
TRAILER TOWING WEIGHTS (MAXIMUM
T
RAILER WEIGHT RATINGS)
NOTE:For trailer towing information (maximum trailer
weight ratings) refer to the following website
addresses:
ramtrucks.com/en/towing_guide/
ramtruck.ca (Canada)
rambodybuilder.com
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing the
weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on your
vehicle. Refer to the Tire And Loading Information
placard for the maximum combined weight of occu -
pants and cargo for your vehicle
Ú
page 230.

TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the Scheduled
Servicing Ú page 198. When towing a trailer,
never exceed the GAWR or GCWR ratings.
CAUTION!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!

Do not tow a trailer at all during the first 500 miles
(805 km) the new vehicle is driven. The engine,
axle or other parts could be damaged.

Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.4

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114STARTING AND OPERATING
(Continued)
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when
towing while using a full size spare tire.

Proper tire inflation pressures are essential to the
safe and satisfactory operation of your vehicle.

Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Ú page 225.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake system
or vacuum system of your vehicle with that of
the trailer. This could cause inadequate braking
and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer with
electronically actuated brakes. When towing a
trailer equipped with a hydraulic surge actuated
brake system, an electronic brake controller is
not required.
Trailer brakes are recommended for trailers
over 1,000 lb (453 kg) and may be required for
any trailer, for example trailers in excess of
2,000 lb (907 kg). Trailer brake requirements
vary by local law, consult local legal require -
ments where the trailer is to be towed for trailer
brake requirements.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.

Safety chains must always be used between your
vehicle and trailer. Always connect the chains to
the hook retainers of the vehicle hitch. Cross the
chains under the trailer tongue and allow enough
slack for turning corners.
Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on
the tow vehicle. Put the tow vehicle transmission
in PARK. For four-wheel drive vehicles, make sure
the transfer case is not in NEUTRAL. Always, block
or "chock" the trailer wheels.

GCWR must not be exceeded.
Total weight must be distributed between the
tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer hitch
utilized.
WARNING!
WARNING!

Do not connect trailer brakes to your vehicle's
hydraulic brake lines. It can overload your brake
system and cause it to fail. You might not have
brakes when you need them and could have an
accident.

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STARTING AND OPERATING115
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the trailer
size, stoplights and turn signals on the trailer are
required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory approved
trailer harness and connector.
NOTE:Do not cut or splice wiring into the vehicle’s wiring
harness. The electrical connections are all complete to the
vehicle but you must mate the harness to a trailer
connector. Refer to the following illustrations.
NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical connect)
into water.

Be sure to reconnect after clear from water area.

Four-Pin Connector Seven-Pin Connector

TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Towing any trailer will increase your stopping
distance. When towing, you should allow for
additional space between your vehicle and the
vehicle in front of you. Failure to do so could
result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lb (453 kg)
loaded, it should have its own brakes and they
should be of adequate capacity. Failure to do
this could lead to accelerated brake lining wear,
higher brake pedal effort, and longer stopping
distances.
WARNING!
1 — Ground
2 — Tail Lamp
3 — Left Stop/Turn
4 — Right Stop/Turn
1 — Backup Lamps
2 — Tail Lamp
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes
4

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116STARTING AND OPERATING
Automatic Transmission

The DRIVE range can be selected when towing.
The transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).

NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
This action will also provide better engine braking. When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in FIRST gear
(using the ERS shift control) can help to avoid
transmission overheating.
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
Towing Condition
Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

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STARTING AND OPERATING117
RECREATIONAL TOWING
Recreational towing is allowed ONLY if the
front wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer.
If using a tow dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's instructions.

2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer's instructions.
5. Release the parking brake.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other
slippery surfaces may cause the driving wheels to
pull erratically to the right or left. This phenomenon
occurs when there is a difference in the surface
traction under the front (driving) wheels.
Traction
When driving on wet or slushy roads, it is possible
for a wedge of water to build up between the tire
and road surface. This is hydroplaning and may
cause partial or complete loss of vehicle control
and stopping ability. To reduce this possibility, the
following precautions should be observed:
Slow down during rainstorms or when the roads
are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid a
collision in a sudden stop.CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.

Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.

WARNING!

Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause sudden
pulling of the front wheels. You could lose control of
the vehicle and possibly have a collision. Accelerate
slowly and carefully whenever there is likely to be
poor traction (ice, snow, wet, mud, loose sand, etc.).

4

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118STARTING AND OPERATING
(Continued)
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your vehicle.
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving through
shallow standing water, consider the following
Cautions and Warnings before doing so.
WARNING!
Do not drive on or across a road or path where
water is flowing and/or rising (as in storm
run-off). Flowing water can wear away the road
or path's surface and cause your vehicle to sink
into deeper water. Furthermore, flowing and/or
rising water can carry your vehicle away swiftly.
Failure to follow this warning may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not exceed
5 mph (8 km/h) when driving through
standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which increases
stopping distances. Therefore, after driving
through standing water, drive slowly and
lightly press on the brake pedal several times
to dry the brakes.
Failure to follow these warnings may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
CAUTION!
Always check the depth of the standing water
before driving through it. Never drive through
standing water that is deeper than the bottom
of the tire rims mounted on the vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when driving through standing water. This will minimize
wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through
standing water. Do not continue to operate
the vehicle if any fluid appears contaminated,
as this may result in further damage. Such
damage is not covered by the New Vehicle
Limited Warranty.
Getting water inside your vehicle’s engine can
cause it to lock up and stall out, and cause
serious internal damage to the engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
CAUTION!

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