maintenance RAM PROMASTER 2022 Repair Manual

SERVICING AND MAINTENANCE245
For tough stains, apply Mopar® Total Clean,
or a mild soap solution to a clean, damp cloth
and remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap
residue.
Do not use any harsh solvents or any other form
of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace
the belts if they appear frayed or worn or if the
buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and damage
the leather upholstery and should be removed
promptly with a damp cloth. Stubborn soils can be
removed easily with a soft cloth and Mopar® Total
Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not
use polishes, oils, cleaning fluids, solvents,
detergents, or ammonia-based cleaners to clean
your leather upholstery.
WARNING!

A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the seat
belt system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.

CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
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246SERVICING AND MAINTENANCE
NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and FCA recommends
Mopar® total care leather cleaner applied on a
cloth to clean the leather seats as needed.GLASS SURFACES
All glass surfaces should be cleaned on a regular
basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rear view mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CLEANING THE INSTRUMENT PANEL
C
UPHOLDERS
Removal
Pull the flexible liner from the cupholder drawer
starting at one edge to ease removal.
Cleaning
The liner is top shelf dishwasher safe, or you may
follow the cleaning procedure below.
Soak the liner in a mixture of medium hot tap
water and one teaspoon of mild liquid dish soap.
Let soak for approximately 30 minutes. After
30 minutes, pull the liner from the water and dip it
back into the water about six times. This will loosen
any remaining debris. Rinse the liner thoroughly
under warm running water. Shake the excess
water from the liner and dry the outer surfaces with
a clean soft cloth.
Installation
Place the liner into the cupholder drawer and push
the liner into place so that the retention tabs seat
into the corresponding openings in the drawer.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.

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253
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.

Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your vehicle
the best, and are most concerned that you get prompt
and high quality service. FCA US LLC's authorized
dealers have the facilities, factory-trained technicians,
special tools, and the latest information to ensure the
vehicle is fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you
are still not satisfied, talk to the general manager or
owner of the authorized dealer. They want to know if
you need assistance. If an authorized dealer is unable
to resolve the concern, you may contact FCA US LLC's
Customer Assistance center.

Any communication to FCA US LLC’s customer
center should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
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257
INDEX
A
Active Driving Assist......................................... 92Active Speed Limiter........................................ 79Adaptive Cruise Control (ACC)
(Cruise Control)................................................ 80Adding Engine Coolant (Antifreeze)............... 210Adding Washing Fluid.................................... 203Additives, Fuel............................................... 249Air Bag........................................................... 162Air Bag Operation...................................... 162Air Bag Warning Light................................ 161Enhanced Accident Response...................197Event Data Recorder (EDR)....................... 197If Deployment Occurs................................ 165Maintaining Your Air Bag System.............. 167Maintenance............................................. 167Side Air Bags............................................. 163Transporting Pets...................................... 173Air Bag Light..................................59, 161, 173Air Cleaner, Engine
(Engine Air Cleaner Filter).............................. 205Air Conditioner Maintenance......................... 206Air Conditioner Refrigerant............................ 206Air Conditioner System.................................. 206Air Conditioning Filter............................. 43, 206Air Conditioning, Operating Tips................ 42, 43
Air Filter........................................................ 205Air PressureTires......................................................... 233AlarmSecurity Alarm...................................... 20, 61Alarm SystemSecurity Alarm............................................. 20Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 209, 251Disposal................................................... 210Anti-Lock Brake System (ABS)...................... 137Anti-Lock Warning Light................................... 61Assist, Hill Start............................................. 140Audio Systems (Radio).................................. 119Auto Down Power Windows............................. 48Auto Up Power Windows.................................. 48Automatic Door Locks...................................... 22Automatic Headlights....................................... 33Automatic High Beams.................................... 33Automatic Transmission.........................73, 213Adding Fluid..................................... 212, 213Fluid And Filter Change............................ 213Fluid Change............................................ 213Fluid Level Check..................................... 212
Fluid Type........................................ 212, 252Special Additives...................................... 212AUX Cord..........................................................44Auxiliary Driving Systems.............................. 142
B
Battery................................................... 60, 204Charging System Light.................................60Keyless Key Fob Replacement....................14Belts, Seat.................................................... 173Blind Spot Monitoring................................... 142Body Builders Guide........................................... 8Body Mechanism Lubrication........................ 207B-Pillar Location............................................ 230Brake Assist System..................................... 138Brake Control System, Electronic.................. 138Brake Fluid........................................... 211, 252Brake System....................................... 211, 247Anti-Lock (ABS)......................................... 137Fluid Check............................................... 211Master Cylinder........................................ 211Parking........................................................71Warning Light...............................................59Brake/Transmission Interlock..........................74Bulb Replacement........................................ 220Bulbs, Light.......................................... 174, 220
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259
Emergency, In Case Of Freeing Vehicle When Stuck
...................... 196Jacking...................................................... 180Jump Starting............................................ 192Emission Control System Maintenance........... 68Engine........................................................... 202Air Cleaner................................................. 205Block Heater............................................... 70Break-In Recommendations........................ 70Checking Oil Level..................................... 203Compartment............................................ 202Compartment Identification...................... 202Coolant (Antifreeze)......................... 209, 251Cooling...................................................... 209Exhaust Gas Caution................................. 175Fails To Start............................................... 70Flooded, Starting......................................... 70Fuel Requirements.......................... 248, 251Jump Starting............................................ 192Oil.................................................... 205, 251Oil Filler Cap.............................................. 202Oil Filter..................................................... 205Oil Selection.................................... 205, 251Oil Synthetic.............................................. 205Overheating............................................... 194Starting....................................................... 69Enhanced Accident Response Feature..........197Entry System, Illuminated................................ 37Ethanol.......................................................... 249Exhaust Gas Cautions.................................... 175
Exhaust System................................... 175, 208Exterior Lights.........................................32, 174
F
FiltersAir Cleaner
................................................ 205Air Conditioning..................................43, 206Engine Oil........................................ 205, 251Engine Oil Disposal................................... 205FlashersHazard Warning........................................ 176Turn Signals............................................. 174Flat Tire Changing................................ 225, 237Flat Tire Stowage................................. 225, 237Flooded Engine Starting................................... 70Fluid Capacities............................................ 251Fluid Leaks................................................... 174Fluid Level ChecksAutomatic Transmission........................... 212Brake........................................................ 211Cooling System......................................... 209Engine Oil................................................. 203Fog Lights........................................................ 34Fold-Flat Seats................................................. 23Forward Collision Warning............................ 148Four-Way Hazard Flasher.............................. 176Freeing A Stuck Vehicle................................ 196Fuel............................................................... 248Additives................................................... 249Clean Air................................................... 249
Ethanol..................................................... 249Filler Cap (Gas Cap).................................. 108Gasoline................................................... 248Materials Added....................................... 249Methanol.................................................. 249Octane Rating.................................. 248, 251Requirements.................................. 248, 251Tank Capacity........................................... 251Fuses............................................................ 213
G
Gas Cap (Fuel Filler Cap)...................... 108, 109Gasoline, Clean Air........................................ 249Gasoline, Reformulated................................ 249GaugesFuel..............................................................62Gear Ranges....................................................75Gear Selector Override.................................. 195Glass Cleaning.............................................. 246Gross Axle Weight Rating..................... 109, 111Gross Vehicle Weight Rating................ 109, 110GuideBody Builders................................................. 8GVWR............................................................ 109
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
.................................... 118Hazard Warning Flashers.............................. 176
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261
Interior
........................................................ 35Malfunction Indicator (Check Engine)......... 63Park...................................................... 33, 66Passing........................................................ 33Rear Cargo Door Open Warning Light.......... 61Seat Belt Reminder..................................... 61Security Alarm............................................. 61Service...................................................... 220Tire Pressure Monitoring (TPMS)............... 151Tow Haul..................................................... 65TowingHookBreakdown............................... 64Traction Control......................................... 140Turn Signals....................................... 32, 174Warning Instrument Cluster Descriptions.... 60Loading Vehicle................................... 109, 110Capacities................................................. 110Tires.......................................................... 230Locks Automatic Door.................................... 20, 22Low Tire Pressure System............................. 151Lubrication, Body........................................... 207Lug Nuts/Bolts.............................................. 247
M
Maintenance Free Battery............................. 204Maintenance Schedule.................................. 198Malfunction Indicator Light (Check Engine)..... 63ManualService...................................................... 255Methanol....................................................... 249
Mirrors............................................................. 29Electric Remote........................................... 31Exterior Folding............................................ 31Heated......................................................... 32Outside........................................................ 30Rearview.............................................29, 176Modifications/AlterationsVehicle........................................................... 8Monitor, Tire Pressure System...................... 151Mopar Parts.................................................. 255MP3 Control..................................................... 44Multi-Function Control Lever............................ 32
N
New Vehicle Break-In Period............................ 70
O
Occupant Restraints..................................... 154Octane Rating, Gasoline (Fuel)..................... 248Oil Change Indicator........................................ 56Reset........................................................... 56Oil Filter, Change.......................................... 205Oil Filter, Selection........................................ 205Oil Pressure Light............................................. 61Oil, Engine............................................ 205, 251Capacity.................................................... 251Checking................................................... 203Dipstick.................................................... 203
Disposal.................................................... 205Filter................................................ 205, 251Filter Disposal........................................... 205Identification Logo.................................... 205Materials Added To................................... 205Pressure Warning Light................................61Recommendation............................ 205, 251Synthetic................................................... 205Viscosity.................................................... 251Onboard Diagnostic System.............................67Operating Precautions.....................................67Operator ManualOwner's Manual........................................ 255Outside Rearview Mirrors.......................... 29, 30Overheating, Engine...................................... 194
P
Paint Care..................................................... 243Parking Brake..................................................71ParkSenseFront And Rear.............................................96ParkSense System, Rear..................................96Passing Light....................................................33Passive Entry....................................................21Personal Settings.............................................58Pets............................................................... 173Placard, Tire And Loading Information.......... 23011

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262 Power Inverter
........................................................ 46Mirrors......................................................... 31Outlet (Auxiliary Electrical Outlet)................ 45Steering....................................................... 78Windows...................................................... 48Pregnant Women And Seat Belts...................159Preparation For Jacking................................. 180
R
Radial Ply Tires.............................................. 234Radiator Cap (Coolant Pressure Cap)............ 210RadioSound Setting............................................ 132Radio Operation............................................ 136Rain Sensitive Wiper System........................... 38Rear Camera....................................... 105, 106Rear Cross Path............................................. 144Rear ParkSense System.................................. 96Rearview Mirror............................................... 29Recreational Towing...................................... 116Reformulated Gasoline.................................. 249Refrigerant.................................................... 206Release, Hood................................................. 49Reminder, Seat Belt...................................... 155Remote Keyless EntryProgramming Additional Key Fobs.............. 15Remote StartingExit Remote Start Mode.............................. 18Remote Starting System.................................. 17
Replacement Bulbs...................................... 220Replacement Keys........................................... 15Replacement Tires........................................ 236Reporting Safety Defects.............................. 255Restraints, Child........................................... 168Restraints, Head.............................................. 27Rotation, Tires.............................................. 241
S
Safety Checks Inside Vehicle........................ 173Safety Checks Outside Vehicle..................... 174Safety Defects, Reporting............................. 255Safety Information, Tire................................ 225Safety Tips.................................................... 172Safety, Exhaust Gas...................................... 175Schedule, Maintenance................................ 198Seat Belts............................................ 154, 173Adjustable Shoulder Belt.......................... 158Adjustable Upper Shoulder Anchorage..... 158Adjustable Upper Shoulder Belt Anchorage............................................ 158Automatic Locking Retractor (ALR)........... 159Child Restraints........................................ 168Energy Management Feature................... 159Front Seat............................... 154, 155, 157Inspection................................................. 173Lap/Shoulder Belt Operation.................... 157Lap/Shoulder Belt Untwisting................... 158Lap/Shoulder Belts.................................. 155
Operating Instructions.............................. 157Pregnant Women...................................... 159Rear Seat.................................................. 155Reminder.................................................. 155Untwisting Procedure................................ 158Seat Belts Maintenance................................ 245Seats................................................................23Adjustment..................................................23Heated.........................................................26Rear Folding................................................23Tilting...........................................................23Security Alarm...........................................20, 61Selection Of Coolant (Antifreeze).................. 251Sentry Key (Immobilizer)..................................16Service Assistance........................................ 253Service Contract............................................ 254Service Manuals........................................... 255SettingsPersonal................................................... 120Shift Lever Override...................................... 195Shoulder Belts.............................................. 155Signals, Turn................................................. 174Snow Chains (Tire Chains)............................ 240Snow Tires.................................................... 237Spare Tires........................................... 237, 238Speed Limiter, Active.......................................79

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Starting
............................................................ 69Automatic Transmission.............................. 69Button......................................................... 16Cold Weather.............................................. 69Engine Fails To Start................................... 70Steering........................................................... 23Column Lock............................................... 23Power.......................................................... 78Storage, Vehicle...................................... 42, 243Storing Your Vehicle...................................... 243Supplemental Restraint System – Air Bag..... 162Surround View Camera.................................. 106Sway Control, Trailer...................................... 141Symbol Glossary................................................ 9Synthetic Engine Oil....................................... 205
T
Telescoping Steering Column.......................... 23Tip Start........................................................... 69Tire And Loading Information Placard........... 230Tire Markings................................................. 225Tire Safety Information.................................. 225Tire Service Kit.................. 187, 188, 189, 191Tires................................... 174, 233, 237, 242Aging (Life Of Tires)................................... 235Air Pressure............................................... 233
Chains...................................................... 240Changing.................................................. 180Compact Spare......................................... 237General Information........................ 233, 237High Speed............................................... 234Inflation Pressure..................................... 233Jacking..................................................... 180Life Of Tires.............................................. 235Load Capacity........................................... 230Pressure Monitoring System (TPMS)..63, 151Quality Grading......................................... 242Radial....................................................... 234Replacement............................................ 236Rotation.................................................... 241Safety.............................................. 225, 233Sizes......................................................... 226Snow Tires................................................ 237Spare Tires...................................... 237, 238Spinning................................................... 235Trailer Towing........................................... 114Tread Wear Indicators.............................. 235Wheel Nut Torque..................................... 247To Open Hood.................................................. 49Tongue Weight/Trailer Weight...................... 113Towing................................................. 110, 196Disabled Vehicle....................................... 196Guide........................................................ 113
Recreational............................................. 116Weight...................................................... 113Towing Behind A Motorhome........................ 116Traction......................................................... 117Traction Control............................................ 141Traffic Sign Assist.............................................91Trailer Sway Control (TSC)............................. 141Trailer Towing................................................ 110Hitches..................................................... 112Minimum Requirements........................... 113Tips........................................................... 115Trailer And Tongue Weight........................ 113Wiring....................................................... 115Trailer Towing Guide..................................... 113Trailer Weight................................................ 113Transmission Automatic.......................................... 73, 212Fluid.......................................................... 252Maintenance............................................ 212Transmission Fault Warning Light....................61Transporting Pets.......................................... 173Tread Wear Indicators................................... 235
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