towing RAM PROMASTER 2023 Owner's Manual

128STARTING AND OPERATING
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when
towing while using a full size spare tire.
Proper tire inflation pressures are essential to
the safe and satisfactory operation of your
vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Úpage 249.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake system
or vacuum system of your vehicle with that of
the trailer. This could cause inadequate braking
and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer with
electronically actuated brakes. When towing a
trailer equipped with a hydraulic surge actuated
brake system, an electronic brake controller is
not required.
Trailer brakes are recommended for trailers
over 1,000 lb (453 kg) and may be required for
any trailer, for example trailers in excess of 2,
000 lb (907 kg). Trailer brake requirements vary
by local law, consult local legal requirements
where the trailer is to be towed for trailer brake
requirements.

Safety chains must always be used between your
vehicle and trailer. Always connect the chains to
the hook retainers of the vehicle hitch. Cross the
chains under the trailer tongue and allow enough
slack for turning corners.

Vehicles with trailers should not be parked on
a grade. When parking, apply the parking
brake on the tow vehicle. Put the tow vehicle
transmission in PARK. For four-wheel drive
vehicles, make sure the transfer case is not in
NEUTRAL. Always, block or "chock" the trailer
wheels.
GCWR must not be exceeded.
Total weight must be distributed between the
tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer hitch
utilized
WARNING!
WARNING!
Do not connect trailer brakes to your vehicle's
hydraulic brake lines. It can overload your
brake system and cause it to fail. You might
not have brakes when you need them and
could have an accident.
Towing any trailer will increase your stopping
distance. When towing, you should allow for
additional space between your vehicle and the
vehicle in front of you. Failure to do so could
result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lb (453 kg)
loaded, it should have its own brakes and they
should be of adequate capacity. Failure to do
this could lead to accelerated brake lining wear,
higher brake pedal effort, and longer stopping
distances.

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STARTING AND OPERATING129
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the trailer
size, stop lights and turn signals on the trailer are
required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory approved
trailer harness and connector.
NOTE:Do not cut or splice wiring into the vehicle’s wiring
harness.
The electrical connections are all complete to the
vehicle but you must mate the harness to a trailer
connector. Refer to the following illustrations.
NOTE:
Disconnect the trailer wiring connector from
the vehicle (or any other device plugged into
vehicle’s electrical connectors) before
launching a boat into water.

Be sure to reconnect after clear from water area.
Four-Pin Connector
Seven-Pin Connector

1 — Ground
2 — Tail Lamp
3 — Left Stop/Turn
4 — Right Stop/Turn
1 — Backup Lamps
2 — Tail Lamp
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes
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130STARTING AND OPERATING
TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission

The DRIVE range can be selected when towing.
The transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).

NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
This action will also provide better engine braking.
When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in FIRST gear
(using the ERS shift control) can help to avoid
transmission overheating.Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

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STARTING AND OPERATING131
RECREATIONAL TOWING

Recreational towing is allowed
ONLY
if the front wheels
are
OFF
the ground. This may be accomplished using a
tow dolly or vehicle trailer. If using a tow dolly, follow
this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the front wheels onto the tow dolly.
3. Apply the Electric Park Brake. Place the transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer's instructions.
5. Release the Electric Park Brake.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other
slippery surfaces may cause the driving wheels to
pull erratically to the right or left. This phenomenon
occurs when there is a difference in the surface
traction under the front (driving) wheels.
Traction
When driving on wet or slushy roads, it is possible
for a wedge of water to build up between the tire
and road surface. This is hydroplaning and may
cause partial or complete loss of vehicle control
and stopping ability. To reduce this possibility, the
following precautions should be observed:
Slow down during rainstorms or when the roads
are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid a
collision in a sudden stop.
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your vehicle.
CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
WARNING!

Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause sudden
pulling of the front wheels. You could lose control of
the vehicle and possibly have a collision. Accelerate
slowly and carefully whenever there is likely to be
poor traction (ice, snow, wet, mud, loose sand, etc.).

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156SAFETY
HSA Activation Criteria
The following criteria must be met in order for HSA
to activate:
The vehicle must be stopped.
The vehicle must be on a 6% (approximate)
grade or greater hill.
Gear selection matches vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear;
vehicle backing uphill is in REVERSE gear).
HSA will work in REVERSE and all forward gears
when the activation criteria have been met.
The system will not activate if the vehicle is placed
in NEUTRAL or PARK.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Traction Control System (TCS)
TCS monitors the amount of wheel spin of each of
the driven wheels. If wheel spin is detected, brake
pressure is applied to the slipping wheel(s) and
engine power is reduced, to provide enhanced
acceleration and stability. A feature of the TCS,
Brake Limited Differential (BLD) functions similarly
to a limited slip differential and controls the wheel
spin across a driven axle. If one wheel on a driven
axle is spinning faster than the other, the system
will apply the brake of the spinning wheel. This will
allow more engine torque to be applied to the
wheel that is not spinning. This feature remains
active even if the ESC is in the “Partial Off” mode.
The ESC Activation/Malfunction Indicator Light
(in the instrument cluster) will start to flash as soon
as the tires lose traction and the wheels begin to
spin. This indicates that the TCS is active. If the
indicator light flashes during acceleration, ease up
on the accelerator and apply as little throttle as
possible. Be sure to adapt your speed and driving
to the prevailing road conditions, and do not switch
off the ESC or TCS.
WARNING!
There may be situations on minor hills with a
loaded vehicle, or while pulling a trailer, when
the system will not activate and slight rolling may
occur. This could cause a collision with another
vehicle or object. Always remember the driver is
responsible for braking the vehicle.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission in
PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.

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SAFETY157
Trailer Sway Control (TSC) — If Equipped
TSC uses sensors in the vehicle to recognize an
excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway.
The system may reduce engine power and apply
the brake of the appropriate wheel(s) to counteract
the sway of the trailer.
NOTE:
TSC cannot stop all trailers from swaying. Always use
caution when towing a trailer and follow the trailer
tongue weight recommendations
Ú
page 124.
When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced, and you may feel the
brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” mode.
DROWSY DRIVER DETECTION (DDD) —
IF EQUIPPED
DDD detects when the driver is feeling fatigued
and warns the driver to pull over and take a break.
TO ACTIVATE/DEACTIVATE

DDD can be activated and deactivated through the
Uconnect system by selecting the following in order:

1. “Safety & Driving Assistance”

2. “Drowsy Driver Detection”
SYSTEM OPERATION
Using feedback obtained from the driver’s steering
patterns, any buttons/switches that are pressed,
and from the front camera, the system implements
two operating logics:
The first operating logic takes the driving style
into account, observing the road and detecting
to what extent the driver can continue driving
with few lane crossing events.
The second operating logic measures the time
spent behind the wheel with the vehicle speed
above 40 mph (60 km/h) and below 100 mph
(160 km/h).
WARNING!
The TCS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase the traction afforded.
The TCS cannot prevent collisions, including
those resulting from excessive speed in turns,
or hydroplaning.
The capabilities of a TCS-equipped vehicle
must never be exploited in a reckless or
dangerous manner, which could jeopardize
the user's safety or the safety of others.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer sway.
WARNING!
The DDD system is an aid for driving and does
not relieve the driver of the responsibility of
driving the vehicle. Always drive alert and get
plenty of rest before driving. If you experience
fatigue while driving, do not wait for the DDD to
intervene with a warning. Choose a safe and
secure location where you can pull over safely
for a break. Only return to the road when you are
in the right physical and mental condition to
prevent endangering yourself and others.
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IN CASE OF EMERGENCY219
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
Úpage 78 feature is disabled before towing this
vehicle to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is
enabled or disabled via the customer program -
mable features in the Uconnect Settings.
Vehicles with a discharged battery, or total elec -
trical failure when the Electric Park Brake (EPB)
is engaged, will need a wheel dolly or jack to
raise the rear wheels off the ground when
moving the vehicle onto a flatbed.
The Safehold feature will engage the Electric
Park Brake whenever the driver's door is
opened (if the battery is connected, ignition is
ON, transmission is not in PARK, and brake
pedal is released). If you are towing this vehicle
with the ignition in the ON/RUN mode, you must
manually disable the Electric Park Brake each
time the driver's door is opened by pressing the
brake pedal and then releasing the EPB. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for
towing Ú
page 217.
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
7

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220IN CASE OF EMERGENCY
AUTOMATIC TRANSMISSION
The FCA US LLC recommends towing your vehicle
with all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, this vehicle may be
towed (with front wheels on the ground) under the
following conditions:
The transmission must be in NEUTRAL (N).
The towing speed must not exceed 25 mph
(40 km/h).
The towing distance must not exceed 15 miles
(24 km).
If the transmission is not operable, or the vehicle
must be towed faster than 25 mph (40 km/h) or
farther than 15 miles (24 km), tow with the front
wheels OFF the ground (using a flatbed truck, or
wheel lift equipment with the front wheels raised).
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact Úpage 183.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle Úpage 185.
CAUTION!
Towing faster than 25 mph (40 km/h) or
farther than 15 miles (24 km) with front
wheels on the ground can cause severe trans -
mission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.
Towing this vehicle in violation of the
approved requirements can cause severe
transmission damage. Damage from improper
towing is not covered under the New Vehicle
Limited Warranty.

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232SERVICING AND MAINTENANCE
EXHAUST SYSTEM
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.

If you notice a change in the sound of the exhaust
system; or if the exhaust fumes can be detected inside
the vehicle; or when the underside or rear of the vehicle
is damaged; have an authorized technician inspect the
complete exhaust system and adjacent body areas for
broken, damaged, deteriorated, or mispositioned parts.
Open seams or loose connections could permit exhaust
fumes to seep into the passenger compartment.
In addition, have the exhaust system inspected each
time the vehicle is raised for lubrication or oil change.
Replace as required.

Under normal operating conditions, the catalytic
converter will not require maintenance. However, it
is important to keep the engine properly tuned to
ensure proper catalyst operation and prevent
possible catalyst damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.

In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer's
specifications, should be obtained immediately.

To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition compo -
nents disconnected or removed, such as when
diagnostic testing, or for prolonged periods
during very rough idle or malfunctioning oper -
ating conditions.WARNING!

Exhaust gases can injure or kill. They contain
Carbon Monoxide (CO), which is colorless and
odorless. Breathing it can make you unconscious
and can eventually poison you
Ú
page 192.

A hot exhaust system can start a fire if you
park over materials that can burn, such as
grass or leaves, and those materials that
come into contact with your exhaust system.
Do not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as an
emissions control device and may seriously
reduce engine performance and cause
serious damage to the engine.

Damage to the catalytic converter can result if
your vehicle is not kept in proper operating condi -
tion. In the event of engine malfunction, particu-
larly involving engine misfire or other apparent
loss of performance, have your vehicle serviced
promptly. Continued operation of your vehicle with
a severe malfunction could cause the converter to
overheat, resulting in possible damage to the
converter and vehicle.

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SERVICING AND MAINTENANCE253
Tire Loading And Tire Pressure
NOTE: The proper cold tire inflation pressure is listed on
the driver’s side B-pillar or the rear edge of the
driver's side door.
Check the inflation pressure of each tire, including
the spare tire (if equipped), at least monthly and
inflate to the recommended pressure for your
vehicle.

Example Tire Placard Location (Door) Example Tire Placard Location (B-pillar)

Tire And Loading Information Placard

Tire And Loading Information Placard

This placard tells you important information about the:

1. Number of people that can be carried in the vehicle.

2. Total weight your vehicle can carry. 3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear,
and spare tires.
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on your
vehicle. You will not exceed the tire's load carrying
capacity if you adhere to the loading conditions,
tire size, and cold tire inflation pressures specified
on the Tire And Loading Information Placard
Úpage 123.
NOTE:Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear
axles must not be exceeded.
For further information on GAWRs, vehicle loading,
and trailer towing Ú page 123.
To determine the maximum loading conditions of
your vehicle, locate the statement “The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs” on the Tire And Loading
Information Placard. The combined weight of
occupants, cargo/luggage and trailer tongue
weight (if applicable) should never exceed the
weight referenced here.
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