air condition RAM PROMASTER 2023 Owner's Guide
[x] Cancel search | Manufacturer: RAM, Model Year: 2023, Model line: PROMASTER, Model: RAM PROMASTER 2023Pages: 296, PDF Size: 12.31 MB
Page 231 of 296

SERVICING AND MAINTENANCE229
Engine Air Cleaner Filter Selection
The quality of replacement filters varies
considerably. Only high quality Mopar® certified
filters should be used.
Engine Air Cleaner Filter Inspection and
Replacement
Engine Air Cleaner Filter Removal
1. With a suitable tool, loosen the clamps and remove the engine air duct supply hose.
Engine Air Duct Supply Hose
2. With a suitable tool, fully loosen fasteners on the engine air cleaner filter cover and remove
the cover.
Engine Air Cleaner Filter Cover
3. Remove the engine air cleaner filter from the housing assembly.
Engine Air Cleaner Filter
Engine Air Cleaner Filter Installation
NOTE:Inspect and clean the housing assembly if signif
-
icant dirt or debris is present before replacing the
engine air cleaner filter.
1. Install the engine air cleaner filter into the housing assembly.
2. Install the engine air cleaner filter cover onto the housing assembly.
3. Tighten the fasteners on the engine air cleaner filter assembly.
4. Install the engine air duct supply hose and tighten the clamps
AIR CONDITIONER MAINTENANCE
For best possible performance, your air conditioner
should be checked and serviced by an authorized
dealer at the start of each warm season. This
service should include cleaning of the condenser
fins and a performance test. Drive belt tension
should also be checked at this time.
1 — Clamps
2 — Engine Air Duct Supply Hose
1 — Fasteners
2 — Engine Air Cleaner Filter Cover
1 — Engine Air Cleaner Filter
8
23_VF_OM_EN_USC_t.book Page 229
Page 232 of 296

230SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling
R-134a Air Conditioning Refrigerant is a Hydrofluo -
rocarbon (HFC) that is an ozone-saving product.
However, the manufacturer recommends that air
conditioning service be performed by authorized
dealer or other service facilities using recovery and
recycling equipment.
NOTE:Use only the manufacturer approved A/C system
PAG compressor oil and refrigerants.
Cabin Air Filter
Refer to the Maintenance Plan in this chapter for
the proper maintenance intervals Ú page 222.The cabin air filter is located in the fresh air inlet in
the engine compartment. Perform the following
procedure to replace the filter:
1. Remove the two screws that secure the filter
retainer to the fresh air inlet, and remove the
filter retainer.
Accessing Air Filter
WARNING!
Use only refrigerants and compressor lubricants
approved by the manufacturer for your air condi -
tioning system. Some unapproved refrigerants are
flammable and can explode, injuring you. Other
unapproved refrigerants or lubricants can cause
the system to fail, requiring costly repairs. Refer to
Warranty Information Book, for further warranty
information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring lines
to be disconnected should be done by an
experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New Vehicle
Limited Warranty.
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in the
ACC or ON/RUN position. With the cabin air filter
removed and the blower operating, the blower
can contact hands and may propel dirt and
debris into your eyes, resulting in personal injury.
1 — Screw Locations
2 — Fresh Air Inlet
23_VF_OM_EN_USC_t.book Page 230
Page 237 of 296

SERVICING AND MAINTENANCE235
If an examination of your engine compartment
shows no evidence of radiator or hose leaks, the
vehicle may be safely driven. The vapor will soon
dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant needs to be added, the contents of the
coolant expansion bottle must also be protected
against freezing.
If frequent engine coolant additions are
required, the cooling system should be pressure
tested for leaks.
Maintain engine coolant concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper corro -
sion protection of your engine which contains
aluminum components.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning, keep
the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever neces -
sary, install ONLY the correct type thermostat.
Other designs may result in unsatisfactory
engine cooling performance, poor gas mileage,
and increased emissions.
BRAKE SYSTEM
In order to ensure brake system performance, all
brake system components should be inspected
periodically Ú page 222.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood service
or immediately if the Brake System Warning Light
indicates system failure. If necessary, add fluid to
bring level within the designated marks on the side
of the reservoir of the brake master cylinder. Be
sure to clean the top of the master cylinder area
before removing cap. With disc brakes the fluid
level can be expected to fall as the brake linings
wear. However, an unexpected drop in fluid level
may be caused by a leak and a system check
should be conducted Ú page 273.
WARNING!
Riding the brakes can lead to brake failure and
possibly a collision. Driving with your foot resting or
riding on the brake pedal can result in abnormally
high brake temperatures, excessive lining wear, and
possible brake damage. You would not have your full
braking capacity in an emergency.
WARNING!
Use only the manufacturer recommended
brake fluid Úpage 273. Using the wrong type
of brake fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory installed
hydraulic master cylinder reservoir.
To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that
has been in a tightly closed container. Keep
the master cylinder reservoir cap secured at
all times. Brake fluid in an open container
absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil
unexpectedly during hard or prolonged
braking, resulting in sudden brake failure.
This could result in a collision.
Overfilling the brake fluid reservoir can result
in spilling brake fluid on hot engine parts,
causing the brake fluid to catch fire. Brake
fluid can also damage painted and vinyl
surfaces, care should be taken to avoid its
contact with these surfaces.
Do not allow petroleum-based fluid to contami -
nate the brake fluid. Brake seal components could
be damaged, causing partial or complete brake
failure. This could result in a collision.
8
23_VF_OM_EN_USC_t.book Page 235
Page 238 of 296

236SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Selection Of Lubricant
It is important to use the proper transmission fluid
to ensure optimum transmission performance and
life. Use the manufacturer specified transmission
fluid Úpage 274. It is important to maintain the
transmission fluid at the correct level using the
recommended fluid.
NOTE:
No chemical flushes should be used in any trans -
mission; only the approved lubricant should be used.
Special Additives
The manufacturer strongly recommends against
using any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an
engineered product and its performance may be
impaired by supplemental additives. Therefore,
do not add any fluid additives to the transmission. The only exception to this policy is the use of
special dyes for diagnosing fluid leaks in 9-speed
transmissions. Avoid using transmission sealers as
they may adversely affect seals.
Fluid Level Check
The fluid level is preset at the factory and does not
require adjustment under normal operating conditions.
Routine fluid level checks are not required, therefore
the transmission filler tube is capped and no dipstick
is provided. An authorized dealer can check your
transmission fluid level using a special service dipstick.
If you notice fluid leakage or transmission malfunction,
visit an authorized dealer immediately to have the
transmission fluid level checked. Operating the vehicle
with an improper fluid level can cause severe
transmission damage.
Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not required.
However, change the fluid and filter if the fluid
becomes contaminated (with water, etc.), or if the
transmission is disassembled for any reason.
FUSES
General Information
The fuses protect electrical systems against
excessive current.
When a device does not work, you must check the fuse
element inside the blade fuse for a break/melt.
CAUTION!
Using a transmission fluid other than the
manufacturer recommended fluid may cause
deterioration in transmission shift quality and/or
torque converter shudder Ú
page 274.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage your
transmission components. Such damage is not
covered by the New Vehicle Limited Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An authorized
dealer has the proper tools to adjust the fluid
level accurately.
23_VF_OM_EN_USC_t.book Page 236
Page 259 of 296

SERVICING AND MAINTENANCE257
Inflation pressures specified on the placard are always
“cold tire inflation pressure”. Cold tire inflation
pressure is defined as the tire pressure after the
vehicle has not been driven for at least three hours,
or driven less than 1 mile (1.6 km) after sitting for a minimum of three hours. The cold tire inflation pressure
must not exceed the maximum inflation pressure
molded into the tire sidewall.
Check tire pressures more often if subject to a
wide range of outdoor temperatures, as tire
pressures vary with temperature changes.
Tire pressures change by approximately 1 psi
(7 kPa) per 12°F (7°C) of air temperature change.
Keep this in mind when checking tire pressure
inside a garage, especially in the Winter.
Example: If garage temperature = 68°F (20°C)
and the outside temperature = 32°F (0°C) then
the cold tire inflation pressure should be increased
by 3 psi (21 kPa), which equals 1 psi (7 kPa) for
every 12°F (7°C) for this outside temperature
condition.
Tire pressure may increase from 2 to 6 psi (13 to
40 kPa) during operation. DO NOT reduce this
normal pressure build-up or your tire pressure will
be too low.
Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe
speeds and within posted speed limits. Where
speed limits or conditions are such that the vehicle
can be driven at high speeds, maintaining correct
tire inflation pressure is very important. Increased
tire pressure and reduced vehicle loading may be
required for high-speed vehicle operation. Refer to
an authorized tire dealer or original equipment
vehicle dealer for recommended safe operating
speeds, loading and cold tire inflation pressures.
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be repaired if
it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of your
tire (sidewall damage is not repairable).
The puncture is no greater than ¼ of an inch (6 mm).
Consult an authorized tire dealer for tire repairs
and additional information.
Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced
immediately with another Run Flat tire of identical
size and service description (Load Index and
Speed Symbol). Replace the tire pressure sensor
as well as it is not designed to be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
rapid loss of inflation pressure. This rapid loss of
inflation is referred to as the Run Flat mode. A Run
Flat mode occurs when the tire inflation pressure is
of/or below 14 psi (96 kPa). Once a Run Flat tire
reaches the run flat mode it has limited driving
capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable. When a Run Flat
tire is changed after being driven under a Run Flat
mode 14 psi (96 kPa) condition, please replace the
TPMS sensor as it is not designed to be reused.
WARNING!
High speed driving with your vehicle under
maximum load is dangerous. The added strain
on your tires could cause them to fail. You could
have a serious collision. Do not drive a vehicle
loaded to the maximum capacity at continuous
speeds above 75 mph (120 km/h).
WARNING!
Combining radial ply tires with other types of tires on
your vehicle will cause your vehicle to handle poorly.
The instability could cause a collision. Always use
radial ply tires in sets of four. Never combine them
with other types of tires.
8
23_VF_OM_EN_USC_t.book Page 257
Page 261 of 296

SERVICING AND MAINTENANCE259
Keep dismounted tires in a cool, dry place with as
little exposure to light as possible. Protect tires
from contact with oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance of
many characteristics. They should be inspected
regularly for wear and correct cold tire inflation
pressures. The manufacturer strongly recommends
using tires equivalent to the originals in size, quality
and performance when replacement is needed. Refer
to the paragraph on “Tread Wear Indicators” in this
section. Refer to the Tire And Loading Information
Placard or the Vehicle Certification Label for the size
designation of your tire. The Load Index and Speed
Symbol for your tire will be found on the original
equipment tire sidewall.
See the Tire Sizing Chart example found in the Tire
Safety Information section of this manual for more
information relating to the Load Index and Speed
Symbol of a tire Ú page 250.
It is recommended to replace the two front tires or
two rear tires as a pair. Replacing just one tire can
seriously affect your vehicle’s handling. If you ever
replace a wheel, make sure that the wheel’s
specifications match those of the original wheels.
It is recommended you contact an authorized tire
dealer or original equipment dealer with any
questions you may have on tire specifications or capability. Failure to use equivalent replacement
tires may adversely affect the safety, handling, and
ride of your vehicle.
TIRE TYPES
All Season Tires — If Equipped
All Season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season tires.
All season tires can be identified by the M+S, M&S,
M/S or MS designation on the tire sidewall. Use all
season tires only in sets of four; failure to do so
may adversely affect the safety and handling of
your vehicle.
Summer Or Three Season Tires —
If Equipped
Summer tires provide traction in both wet and dry
conditions, and are not intended to be driven in snow or
on ice. If your vehicle is equipped with Summer tires, be
aware these tires are not designed for Winter or cold
driving conditions. Install Winter tires on your vehicle
when ambient temperatures are less than 40°F (5°C)
or if roads are covered with ice or snow. For more
information, contact an authorized dealer.
WARNING!
Do not use a tire, wheel size, load rating, or
speed rating other than that specified for your
vehicle. Some combinations of unapproved
tires and wheels may change suspension
dimensions and performance characteristics,
resulting in changes to steering, handling, and
braking of your vehicle. This can cause unpre
-
dictable handling and stress to steering and
suspension components. You could lose
control and have a collision resulting in
serious injury or death. Use only the tire and
wheel sizes with load ratings approved for
your vehicle.
Never use a tire with a smaller load index or
capacity, other than what was originally
equipped on your vehicle. Using a tire with a
smaller load index could result in tire over -
loading and failure. You could lose control and
have a collision.
Failure to equip your vehicle with tires having
adequate speed capability can result in
sudden tire failure and loss of vehicle control.
CAUTION!
Replacing original tires with tires of a different
size may result in false speedometer and
odometer readings.
8
23_VF_OM_EN_USC_t.book Page 259
Page 262 of 296

260SERVICING AND MAINTENANCE
Summer tires do not contain the all season
designation or mountain/snowflake symbol on the
tire sidewall. Use Summer tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Snow Tires
Some areas of the country require the use of snow
tires during the Winter. Snow tires can be identified
by a mountain/snowflake symbol on the tire
sidewall.
If you need snow tires, select tires equivalent
in size and type to the original equipment
tires. Use snow tires only in sets of four;
failure to do so may adversely affect the
safety and handling of your vehicle.
Snow tires generally have lower speed ratings than
what was originally equipped with your vehicle and
should not be operated at sustained speeds over
75 mph (120 km/h). For speeds above 75 mph (120 km/h) refer to original equipment or an
authorized tire dealer for recommended safe
operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice, skid
and traction capability on wet or dry surfaces may be
poorer than that of non-studded tires. Some states
prohibit studded tires; therefore, local laws should be
checked before using these tire types.
SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in
“In Case Of Emergency” for further information.
For restrictions when towing with a spare tire
designated for temporary emergency use
Ú
page 128.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire and
wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an
authorized tire dealer for the recommended
tire rotation pattern.
NOTE:This spare tire may not have a TPMS sensor.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at the
spare tire description on the Tire And Loading
Information Placard located on the driver’s side
door opening or on the sidewall of the tire.
Compact spare tire descriptions begin with the
letter “T” or “S” preceding the size designation.
Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced) and
reinstalled on your vehicle at the first opportunity.
WARNING!
Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury
or death. Driving too fast for conditions also creates
the possibility of loss of vehicle control.
CAUTION!
Because of the reduced ground clearance, do not
take your vehicle through an automatic car wash
with a compact or limited use temporary spare
installed. Damage to the vehicle may result.
23_VF_OM_EN_USC_t.book Page 260
Page 267 of 296

SERVICING AND MAINTENANCE265
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat
and its ability to dissipate heat, when
tested under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause the
material of the tire to degenerate and
reduce tire life, and excessive temperature
can lead to sudden tire failure. The grade C
corresponds to a level of performance,
which all passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance on
the laboratory test wheel, than the minimum
required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than
3 weeks, we recommend that you take the
following steps to minimize the drain on your
vehicle's battery:
Disconnect the negative cable from the battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting prior to storing. This will ensure
adequate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that
make roads passable in snow and ice and those
that are sprayed on trees and road surfaces during
other seasons are highly corrosive to the metal in
your vehicle. Outside parking, which exposes your
vehicle to airborne contaminants, road surfaces on
which the vehicle is operated, extreme hot or cold
weather, and other extreme conditions will have an
adverse affect on paint, metal trim, and underbody
protection.
The following maintenance recommendations will
enable you to obtain maximum benefit from the
corrosion resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal
of paint and protective coatings from your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation
Stone and gravel impact
Insects, tree sap and tar
Salt in the air near seacoast localities
Atmospheric fallout/industrial pollutants
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive
loading, either separately or in combination, can
cause heat buildup and possible tire failure.
8
23_VF_OM_EN_USC_t.book Page 265
Page 269 of 296

SERVICING AND MAINTENANCE267
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following
manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar® Total Clean, or
a mild soap solution to a clean, damp cloth and
remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap
residue.
Do not use any harsh solvents or any other form
of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace
the belts if they appear frayed or worn or if the
buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
WARNING!
A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the seat
belt system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.
CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
8
23_VF_OM_EN_USC_t.book Page 267
Page 278 of 296

276CUSTOMER ASSISTANCE
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service
or towing as a result of a mechanical breakdown,
dial toll-free: USA: 1-800-521-2779/Canada:
1-800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions.
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are
in an unsafe situation, please let us know. With
your consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you
may submit your original receipts from the licensed
towing or service facility, for services rendered within
30 days of the occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and current
mailing address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually paid,
based on the usual and customary charges for that
service in the area where they were provided. FCA US
LLC’s determination relating to reimbursement is final.
Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire,
we will dispatch a service provider to use your
vehicle’s temporary spare tire (if equipped)
as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.
23_VF_OM_EN_USC_t.book Page 276