tow RAM PROMASTER 2023 Workshop Manual

221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument
cluster. This means that service is required for your
vehicle. Operating conditions such as frequent
short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil
Change Required” message is displayed. Have the
vehicle serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 57.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights
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232SERVICING AND MAINTENANCE
EXHAUST SYSTEM
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.

If you notice a change in the sound of the exhaust
system; or if the exhaust fumes can be detected inside
the vehicle; or when the underside or rear of the vehicle
is damaged; have an authorized technician inspect the
complete exhaust system and adjacent body areas for
broken, damaged, deteriorated, or mispositioned parts.
Open seams or loose connections could permit exhaust
fumes to seep into the passenger compartment.
In addition, have the exhaust system inspected each
time the vehicle is raised for lubrication or oil change.
Replace as required.

Under normal operating conditions, the catalytic
converter will not require maintenance. However, it
is important to keep the engine properly tuned to
ensure proper catalyst operation and prevent
possible catalyst damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.

In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer's
specifications, should be obtained immediately.

To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition compo -
nents disconnected or removed, such as when
diagnostic testing, or for prolonged periods
during very rough idle or malfunctioning oper -
ating conditions.WARNING!

Exhaust gases can injure or kill. They contain
Carbon Monoxide (CO), which is colorless and
odorless. Breathing it can make you unconscious
and can eventually poison you
Ú
page 192.

A hot exhaust system can start a fire if you
park over materials that can burn, such as
grass or leaves, and those materials that
come into contact with your exhaust system.
Do not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as an
emissions control device and may seriously
reduce engine performance and cause
serious damage to the engine.

Damage to the catalytic converter can result if
your vehicle is not kept in proper operating condi -
tion. In the event of engine malfunction, particu-
larly involving engine misfire or other apparent
loss of performance, have your vehicle serviced
promptly. Continued operation of your vehicle with
a severe malfunction could cause the converter to
overheat, resulting in possible damage to the
converter and vehicle.

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SERVICING AND MAINTENANCE241
Front PDC Additional Fuses
The additional fuse box is located inside the front
PDC Box.

Front Power Distribution Center Additional Fuses

CavityMini Fuse Description
* If Equipped
F61 30 Amp Green Vacuum Pump
F62 30 Amp Green Transmission Power RELE
F65 15 Amp Blue Trailer Tow Mod
F66 15 Amp Blue Trailer Tow Mod
F67 5 Amp Beige Rear Roll Up Door *
F68 5 Amp Beige Shifter Transmission Module (STM)
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SERVICING AND MAINTENANCE253
Tire Loading And Tire Pressure
NOTE: The proper cold tire inflation pressure is listed on
the driver’s side B-pillar or the rear edge of the
driver's side door.
Check the inflation pressure of each tire, including
the spare tire (if equipped), at least monthly and
inflate to the recommended pressure for your
vehicle.

Example Tire Placard Location (Door) Example Tire Placard Location (B-pillar)

Tire And Loading Information Placard

Tire And Loading Information Placard

This placard tells you important information about the:

1. Number of people that can be carried in the vehicle.

2. Total weight your vehicle can carry. 3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear,
and spare tires.
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on your
vehicle. You will not exceed the tire's load carrying
capacity if you adhere to the loading conditions,
tire size, and cold tire inflation pressures specified
on the Tire And Loading Information Placard
Úpage 123.
NOTE:Under a maximum loaded vehicle condition, gross
axle weight ratings (GAWRs) for the front and rear
axles must not be exceeded.
For further information on GAWRs, vehicle loading,
and trailer towing Ú page 123.
To determine the maximum loading conditions of
your vehicle, locate the statement “The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs” on the Tire And Loading
Information Placard. The combined weight of
occupants, cargo/luggage and trailer tongue
weight (if applicable) should never exceed the
weight referenced here.
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254SERVICING AND MAINTENANCE
Steps For Determining Correct Load Limit—
(1) Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs.

(4) The resulting figure equals the available
amount of cargo and luggage load capacity.
For example, if “XXX” amount equals
1400 lbs. and there will be five 150 lb
passengers in your vehicle, the amount of
available cargo and luggage load capacity is
650 lbs. (1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and
there will be five 68 kg passengers in your vehicle,
the amount of available cargo and luggage load
capacity is 295 kg (635-340 (5x68) = 295 kg) as
shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle.
The following table shows examples on how to
calculate total load, cargo/luggage, and towing
capacities of your vehicle with varying seating
configurations and number and size of occu
-
pants. This table is for illustration purposes only
and may not be accurate for the seating and
load carry capacity of your vehicle.
For the following example, the combined weight
of occupants and cargo should never exceed
865 lb (392 kg).

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258SERVICING AND MAINTENANCE
NOTE:TPMS sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded at
full capacity or to tow a trailer while a tire is in the
Run Flat mode.
See the Tire Pressure Monitoring System section
for more information Úpage 168.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions,
do not spin your vehicle's wheels above 30 mph
(48 km/h) or for longer than 30 seconds
continuously without stopping.
Refer to “Freeing A Stuck Vehicle” for further
information Úpage 218.
Tread Wear Indicators
Tread wear indicators are in the original equipment
tires to help you in determining when your tires
should be replaced.

Tire Tread

These indicators are molded into the bottom of the
tread grooves. They will appear as bands when the
tread depth becomes 1/16 of an inch (1.6 mm).
When the tread is worn to the tread wear
indicators, the tire should be replaced.
Life Of Tire
The service life of a tire is dependent upon varying
factors including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation pres -
sures can cause uneven wear patterns to
develop across the tire tread. These abnormal
wear patterns will reduce tread life, resulting in
the need for earlier tire replacement.
Distance driven.
Performance tires, tires with a speed rating of V
or higher, and Summer tires typically have a
reduced tread life. Rotation of these tires per
the vehicle scheduled maintenance is highly
recommended.
NOTE:Wheel Valve Stem must be replaced as well when
installing new tires due to wear and tear in existing
tires.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.
1 — Tread Wear IndicatorsWARNING!

Tires and the spare tire should be replaced after six
years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure.
You could lose control and have a collision resulting
in serious injury or death.

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260SERVICING AND MAINTENANCE
Summer tires do not contain the all season
designation or mountain/snowflake symbol on the
tire sidewall. Use Summer tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Snow Tires
Some areas of the country require the use of snow
tires during the Winter. Snow tires can be identified
by a mountain/snowflake symbol on the tire
sidewall.
If you need snow tires, select tires equivalent
in size and type to the original equipment
tires. Use snow tires only in sets of four;
failure to do so may adversely affect the
safety and handling of your vehicle.

Snow tires generally have lower speed ratings than
what was originally equipped with your vehicle and
should not be operated at sustained speeds over
75 mph (120 km/h). For speeds above 75 mph (120 km/h) refer to original equipment or an
authorized tire dealer for recommended safe
operating speeds, loading and cold tire inflation
pressures.

While studded tires improve performance on ice, skid
and traction capability on wet or dry surfaces may be
poorer than that of non-studded tires. Some states
prohibit studded tires; therefore, local laws should be
checked before using these tire types.

SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire, please refer to “Tire Service Kit” in
“In Case Of Emergency” for further information.
For restrictions when towing with a spare tire
designated for temporary emergency use
Ú
page 128.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire and
wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an
authorized tire dealer for the recommended
tire rotation pattern.
NOTE:This spare tire may not have a TPMS sensor.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at the
spare tire description on the Tire And Loading
Information Placard located on the driver’s side
door opening or on the sidewall of the tire.
Compact spare tire descriptions begin with the
letter “T” or “S” preceding the size designation.
Example: T145/80D18 103M.
T, S = Temporary Spare Tire

Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced) and
reinstalled on your vehicle at the first opportunity.

WARNING!

Do not use Summer tires in snow/ice conditions. You
could lose vehicle control, resulting in severe injury
or death. Driving too fast for conditions also creates
the possibility of loss of vehicle control.

CAUTION!

Because of the reduced ground clearance, do not
take your vehicle through an automatic car wash
with a compact or limited use temporary spare
installed. Damage to the vehicle may result.

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SERVICING AND MAINTENANCE267
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following
manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar® Total Clean, or
a mild soap solution to a clean, damp cloth and
remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap
residue.
Do not use any harsh solvents or any other form
of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace
the belts if they appear frayed or worn or if the
buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
WARNING!

A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the seat
belt system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.

CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
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268SERVICING AND MAINTENANCE
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.

Your leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small particles
of dirt can act as an abrasive and damage the leather
upholstery and should be removed promptly with a
damp cloth. Stubborn soils can be removed easily with
a soft cloth and Mopar® Total Clean. Care should be
taken to avoid soaking your leather upholstery with any
liquid. Please do not use polishes, oils, cleaning fluids,
solvents, detergents, or ammonia-based cleaners to
clean your leather upholstery.

NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and FCA recommends
Mopar® total care leather cleaner applied on a
cloth to clean the leather seats as needed.GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rearview mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CAUTION!
Do not use alcohol and alcohol-based and/or
ketone-based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.

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276CUSTOMER ASSISTANCE
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service
or towing as a result of a mechanical breakdown,
dial toll-free: USA: 1-800-521-2779/Canada:
1-800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions.
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are
in an unsafe situation, please let us know. With
your consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance

If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you
may submit your original receipts from the licensed
towing or service facility, for services rendered within
30 days of the occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and current
mailing address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually paid,
based on the usual and customary charges for that
service in the area where they were provided. FCA US
LLC’s determination relating to reimbursement is final.
Correspondence should be mailed to:

FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire,
we will dispatch a service provider to use your
vehicle’s temporary spare tire (if equipped)
as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.

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