torque RAM PROMASTER 2023 Owners Manual

6
INTERIORS ........................................................... 266 Seats And Fabric Parts.................................. 266
Plastic And Coated Parts .............................. 267Leather Surfaces ........................................... 268Glass Surfaces .............................................. 268
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)......... 269
BRAKE SYSTEM ................................................... 269
WHEEL AND TIRE TORQUE SPECIFICATIONS .. 269
Torque Specifications ................................... 269
FUEL REQUIREMENTS ......................................... 270
3.6L Engine.................................................... 270
Reformulated Gasoline ................................ 271
Materials Added To Fuel .............................. 271Gasoline/Oxygenate Blends ......................... 271Do Not Use E-85 In Non-Flex Fuel
Vehicles .......................................................... 271
CNG And LP Fuel System Modifications ...... 271
MMT In Gasoline ........................................... 272Fuel System Cautions ................................... 272
FLUID CAPACITIES ............................................... 273
ENGINE FLUIDS AND LUBRICANTS ..................273
CHASSIS FLUIDS AND LUBRICANTS ................ 274
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 275
Prepare For The Appointment ...................... 275Prepare A List ................................................ 275Be Reasonable With Requests..................... 275
IF YOU NEED ASSISTANCE ................................ 275
Roadside Assistance..................................... 275
FCA US LLC Customer Center....................... 277
FCA Canada Inc. Customer Center............... 277
Mexico ............................................................ 277
Puerto Rico And US Virgin Islands................ 277
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ......................... 277
Service Contract ........................................... 277Change Of Ownership Or Address ................ 278 WARRANTY INFORMATION ................................ 278
MOPAR® PARTS ................................................ 278
REPORTING SAFETY DEFECTS .......................... 278
In The 50 United States And
Washington, D.C............................................ 278
In Canada ...................................................... 279
PUBLICATION ORDER FORMS .......................... 279
CHANGE OF OWNERSHIP OR ADDRESS .......... 279
GENERAL INFORMATION.................................... 280

23_VF_OM_EN_USC_t.book Page 6

72GETTING TO KNOW YOUR INSTRUMENT PANEL
YELLOW INDICATOR LIGHTS
Forward Collision Warning (FCW) OFF
Indicator Light — If Equipped
This indicator light will illuminate when
you switch FCW off or when driving
conditions obscure the sensor with snow,
heavy rain, or sun.
TOW/HAUL Indicator Light
This indicator light will illuminate
when TOW/HAUL mode is selected
Úpage 124.
Keyless System Failure Indicator Light
The telltale will illuminate in the event of
keyless system failure.
Contact an authorized dealer as soon as possible.
Rain Sensor Failure Indicator Light
The telltale will illuminate in the case of
failure of the automatic windshield wiper.
Contact an authorized dealer as soon as
possible.
Exterior Lights Failure Indicator Light
The telltale will illuminate to indicate a
failure on the following lights: Daytime
Running Lights (DRLs) / parking lights /
trailer turn signal indicators (if present) /
trailer lights (if present) / side lights / turn signal
indicators / rear fog light / reversing light / brake
lights / license plate lights.
The failure may be caused by a blown bulb, a blown
protection fuse, or an interruption of the electrical
connection. Replace the bulb or the relevant fuse.
Contact an authorized dealer.
Fuel Cutoff Failure Indicator Light —
If Equipped
This light will illuminate if there is a fuel
cutoff failure. If this light illuminates, take
it to an authorized dealer and have them
inspect it.
GREEN INDICATOR LIGHTS
Active Lane Management Indicator Light —
If Equipped

The Active Lane Management indicator light
illuminates solid green when both lane
markings have been detected and the
system is “armed” and ready to provide
visual and torque warnings if an unintentional lane
departure occurs
Ú
page 116.

Active Speed Limiter Set Indicator Light —
If Equipped With A Premium Instrument
Cluster
This indicator light will illuminate when
the Active Speed Limiter is on and set to
a specific speed Ú page 86.
Automatic High Beam Indicator Light —
If Equipped
This indicator shows that the automatic
high beam headlights are on Úpage 33.
Cruise Control Indicator Light —
If Equipped
This indicator light will illuminate
when the cruise control is activated
Úpage 88.
NOTE:There will be no change in the indicator light when
the desired speed is set.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate when
the front fog lights are on Ú page 33.

23_VF_OM_EN_USC_t.book Page 72

116STARTING AND OPERATING
EXITING THE PARKING SPACE
NOTE:The function does not work for exiting a perpen -
dicular parking space, but only exiting parallel
parking spaces.
Activation
To activate this function, push the Active
ParkSense switch once. After selection, the system
activates and warns the driver on the instrument
cluster display about the operations that have to
be carried out to perform the maneuver correctly.
Selection Of The Maneuver Side
Use the direction indicators to choose the direction
that you want to perform the maneuver. Use the
right arrow indicator to perform the maneuver to
the right side and use the left arrow indicator to
perform the maneuver to the left.

During the maneuver, the system instructs the driver to
shift to REVERSE, and operate the turn signal in the
direction you want to exit. Let go of the steering wheel
and use the brake or accelerator pedals as instructed,
while the system handles the steering automatically for
exiting the parking space. If the driver continues to
carry out a voluntary or involuntary action on the
steering wheel during the exit maneuver (touching or
holding the steering wheel to prevent its movement),
the maneuver will be interrupted.
Shift To Reverse Then Move Backward
Shift To Drive Then Move Forward

End Of Maneuver
The semi-automatic maneuver ends when the
display shows the message of a completed
maneuver. At the end of the maneuver, the system
gives back the vehicle control to the driver.
LANESENSE — IF EQUIPPED
LANESENSE OPERATION
The LaneSense system is operational at speeds
above 37 mph (60 km/h) and below 112 mph
(180 km/h). The LaneSense system uses a
forward-facing camera to detect lane markings
and measure vehicle position within the lane
boundaries.
When both lane markings are detected and the
driver drifts out of the lane (no turn signal applied),
the LaneSense system provides a haptic warning
in the form of torque applied to the steering wheel,
as well as a visual warning in the instrument
cluster display, to prompt the driver to remain
within the lane boundaries.
The driver may manually override the haptic
warning by applying force to the steering wheel at
any time.

When only a single lane marking is detected and the
driver drifts across the lane marking (no turn signal
applied), the LaneSense system provides a visual
warning through the instrument cluster display to
prompt the driver to remain within the lane.

When only a single lane marking is detected, a
haptic or a torque warning will not be provided.

23_VF_OM_EN_USC_t.book Page 116

118STARTING AND OPERATING
Left Lane Departure — Both Lane Lines Detected

When the LaneSense system is on and both the lane
markings have been detected, the system is armed
to provide visual warnings in the instrument cluster
display and a torque warning in the steering wheel if
an unintentional lane departure occurs. The lane
lines turn from gray to white and the LaneSense tell-
tale is solid green.

Lanes Sensed (White Lines) With Green Telltale

When the LaneSense system senses a lane drift
situation, the left lane line turns solid yellow.
The LaneSense telltale changes from solid
green to solid yellow. At this time torque is
applied to the steering wheel in the opposite
direction of the lane boundary. For example: If approaching the left side of the
lane the steering wheel will turn to the right.

Lane Sensed (Solid Yellow Lane Line) With Solid Yellow Telltale

When the LaneSense system senses the lane
has been approached and is in a lane departure
situation, the left lane line flashes yellow
(on/off). The LaneSense telltale changes
from solid yellow to flashing yellow. At this time
torque is applied to the steering wheel in the
opposite direction of the lane boundary. For example: If approaching the left side of the
lane the steering wheel will turn to the right.

Lane Approached (Flashing Yellow Lane Line) With Flashing Yellow Telltale
NOTE:The LaneSense system operates with similar
behavior for a right lane departure.

23_VF_OM_EN_USC_t.book Page 118

STARTING AND OPERATING119
CHANGING LANESENSE STATUS

The LaneSense system has settings to adjust the
intensity of the torque warning and the warning zone
sensitivity (Early/Medium/Late) that you can configure
through the Uconnect system
Ú
page 134.

NOTE:
When enabled the system operates above
37 mph (60 km/h) and below 112 mph
(180 km/h).
The warnings are disabled with use of the turn
signal.
The system will not apply torque to the steering
wheel whenever a safety system engages
(Anti-Lock Brakes, Traction Control System,
Electronic Stability Control, Forward Collision
Warning, etc.).
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of your
vehicle whenever the gear selector is put into
REVERSE and/or when the rear doors are opened.
The image will be displayed on the touchscreen
display along with a caution note to “Check Entire
Surroundings” across the top of the screen. After five seconds this note will disappear. The ParkView
Rear Back Up Camera is located on the top rear of
the vehicle below the center light.

Rear Back Up Camera Location

When the vehicle is shifted out of REVERSE and/or
when the rear doors are closed, the rear camera
mode is exited and the previous screen appears.
When engaged in the REVERSE gear, with Camera
Delay turned on, the camera image will continue to
be displayed for up to 10 seconds after switching
out of the REVERSE position, unless the speed of
the vehicle does not exceed 8 mph (13 km/h), or
that the gear is placed in the NEUTRAL or PARK
position. The touchscreen X button to disable the
camera image is made available ONLY when the
vehicle is not in REVERSE.
NOTE:The image displayed on the display may appear
slightly deformed.
When displayed, active grid lines will illustrate the
width of the vehicle and will show separate zones
that will help indicate the distance to the rear of
the vehicle. The following table shows the
approximate distances for each zone:
Zone Distance To The Rear Of The
Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m) Green 3 ft or greater (1 m or greater)
WARNING!
Drivers must be careful when backing up even
when using the Rear Back Up Camera. Always
check carefully behind your vehicle, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety
of your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
4

23_VF_OM_EN_USC_t.book Page 119

154SAFETY
Electronic Stability Control (ESC)
ESC enhances directional control and stability of
the vehicle under various driving conditions. ESC
corrects for over/under steering of the vehicle by
applying the brake of the appropriate wheel(s) to
counteract the previous conditions listed. Engine
power may also be reduced to help the vehicle
maintain the desired path.
Oversteer – when the vehicle is turning more
than appropriate for the steering wheel position.
Understeer – when the vehicle is turning less
than appropriate for the steering wheel position.

ESC uses sensors in the vehicle to determine the
vehicle path intended by the driver and compares
it to the actual path of the vehicle. When the actual
path does not match the intended path, ESC applies
the brake of the appropriate wheel to assist in
counteracting the oversteer or understeer condition.

ESC Operating Modes
The ESC OFF button is located in the
center switch bank, next to the hazard
flasher switch.
ESC On
This mode is the normal operating mode for
ESC equipped vehicles. Whenever the vehicle is
started, the ESC system will be in this mode. This
mode should be used for most driving situations.
ESC should only be turned off for the following
specific reasons.
ESC Partial Off
This mode is entered by momentarily pushing the
ESC OFF button.
When in the “Partial Off” mode, the TCS portion of
ESC, except for the “limited slip” feature described
in the TCS section, has been disabled and the ESC
OFF Indicator Light will be illuminated. When in the
“Partial Off” mode, ESC will operate without engine
torque management. This mode is intended to be
used if the vehicle is in deep snow, sand or gravel
conditions and more wheel spin than ESC would
normally allow is required to gain traction. To turn
ESC on again, momentarily push the ESC OFF
button. This will restore the normal “ESC On” mode
of operation.WARNING!

Electronic Stability Control (ESC) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase the traction afforded by
prevailing road conditions. ESC cannot prevent
accidents, including those resulting from exces -
sive speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of vehicle
control due to inappropriate driver input for the
conditions. Only a safe, attentive, and skillful
driver can prevent accidents. The capabilities of
an ESC equipped vehicle must never be exploited
in a reckless or dangerous manner which could
jeopardize the user’s safety or the safety of others.

Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle, and
may negatively affect the performance of the
ESC system. Changes to the steering system,
suspension, braking system, tire type and size
or wheel size may adversely affect ESC perfor -
mance. Improperly inflated and unevenly worn
tires may also degrade ESC performance. Any
vehicle modification or poor vehicle mainte -
nance that reduces the effectiveness of the
ESC system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.

23_VF_OM_EN_USC_t.book Page 154

156SAFETY
HSA Activation Criteria
The following criteria must be met in order for HSA
to activate:
The vehicle must be stopped.
The vehicle must be on a 6% (approximate)
grade or greater hill.
Gear selection matches vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear;
vehicle backing uphill is in REVERSE gear).
HSA will work in REVERSE and all forward gears
when the activation criteria have been met.
The system will not activate if the vehicle is placed
in NEUTRAL or PARK.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Traction Control System (TCS)
TCS monitors the amount of wheel spin of each of
the driven wheels. If wheel spin is detected, brake
pressure is applied to the slipping wheel(s) and
engine power is reduced, to provide enhanced
acceleration and stability. A feature of the TCS,
Brake Limited Differential (BLD) functions similarly
to a limited slip differential and controls the wheel
spin across a driven axle. If one wheel on a driven
axle is spinning faster than the other, the system
will apply the brake of the spinning wheel. This will
allow more engine torque to be applied to the
wheel that is not spinning. This feature remains
active even if the ESC is in the “Partial Off” mode.
The ESC Activation/Malfunction Indicator Light
(in the instrument cluster) will start to flash as soon
as the tires lose traction and the wheels begin to
spin. This indicates that the TCS is active. If the
indicator light flashes during acceleration, ease up
on the accelerator and apply as little throttle as
possible. Be sure to adapt your speed and driving
to the prevailing road conditions, and do not switch
off the ESC or TCS.
WARNING!
There may be situations on minor hills with a
loaded vehicle, or while pulling a trailer, when
the system will not activate and slight rolling may
occur. This could cause a collision with another
vehicle or object. Always remember the driver is
responsible for braking the vehicle.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission in
PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.

23_VF_OM_EN_USC_t.book Page 156

SAFETY191
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven
wear patterns. Check for stones, nails, glass, or
other objects lodged in the tread or sidewall.
Inspect the tread for cuts and cracks. Inspect
sidewalls for cuts, cracks, and bulges. Check the
lug nut/bolt torque for tightness. Check the tires
(including spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
 ALWAYS REMOVE THE EXISTING
FLOOR MAT FROM THE VEHICLE
before installing any other floor mat.
NEVER install or stack an additional
floor mat on top of an existing floor mat.

ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved
floor mat for the specific make, model, and year of
your vehicle.
ONLY use the driver’s side floor mat on the driver’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any
pedal, or is not secure to the floor, remove the
floor mat from the vehicle and place the floor mat
in your trunk.

ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
WARNING!

ALWAYS make sure objects cannot fall or slide into
the driver’s side floor area when the vehicle is
moving. Objects can become trapped under accel -
erator, brake, or clutch pedals and could cause a
loss of vehicle control.

NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners are
secure to the vehicle carpet. Fully depress
each pedal to check for interference with the
accelerator, brake, or clutch pedals then
re-install the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been properly
installed and is secured to your vehicle using
the floor mat fasteners by lightly pulling mat.
WARNING!
6

23_VF_OM_EN_USC_t.book Page 191

202IN CASE OF EMERGENCY
3. Place the wrench handle and lug bolt adapter on the jack screw and turn clockwise until the
jack head is properly engaged in the described
location. Do not raise the vehicle until you are
sure the jack is securely engaged.
4. Raise the vehicle by turning the jack screw clockwise, using the wrench handle and lug
bolt adapter. Raise the vehicle only until the
tire just clears the surface and enough
clearance is obtained to install the spare tire.
Minimum tire lift provides maximum stability. 5. Remove the wheel lug bolts. For vehicles with
wheel covers, remove the cover from the
wheel by hand. Do not pry the wheel cover off.
Then pull the wheel off the hub.
6. Install the spare tire. Lightly tighten the wheel lug bolts.

Mounting Spare Tire

NOTE:Do not install the wheel cover on the spare tire.
7. Lower the vehicle by turning the jack screw left, making sure it is securely on the ground.
Tighten the lug nuts/bolts in a star pattern
until each nut/bolt has been tightened twice.
Ensure that the socket is fully engaged on
the lug nut/bolt (do not insert it halfway)
Úpage 269.

Torque Patterns

8. Lower the jack to its fully-closed position.
9. Stow the damaged wheel/spare tire by reinstalling the wheel retainer and using the
cable winch mechanism to securely tighten
under the vehicle before driving.WARNING!
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never get any part of
your body under a vehicle that is on a jack. If you
need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted incorrectly.

23_VF_OM_EN_USC_t.book Page 202

236SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Selection Of Lubricant
It is important to use the proper transmission fluid
to ensure optimum transmission performance and
life. Use the manufacturer specified transmission
fluid Úpage 274. It is important to maintain the
transmission fluid at the correct level using the
recommended fluid.
NOTE:
No chemical flushes should be used in any trans -
mission; only the approved lubricant should be used.

Special Additives
The manufacturer strongly recommends against
using any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an
engineered product and its performance may be
impaired by supplemental additives. Therefore,
do not add any fluid additives to the transmission. The only exception to this policy is the use of
special dyes for diagnosing fluid leaks in 9-speed
transmissions. Avoid using transmission sealers as
they may adversely affect seals.
Fluid Level Check

The fluid level is preset at the factory and does not
require adjustment under normal operating conditions.
Routine fluid level checks are not required, therefore
the transmission filler tube is capped and no dipstick
is provided. An authorized dealer can check your
transmission fluid level using a special service dipstick.
If you notice fluid leakage or transmission malfunction,
visit an authorized dealer immediately to have the
transmission fluid level checked. Operating the vehicle
with an improper fluid level can cause severe
transmission damage.

Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not required.
However, change the fluid and filter if the fluid
becomes contaminated (with water, etc.), or if the
transmission is disassembled for any reason.
FUSES
General Information
The fuses protect electrical systems against
excessive current.

When a device does not work, you must check the fuse
element inside the blade fuse for a break/melt.

CAUTION!
Using a transmission fluid other than the
manufacturer recommended fluid may cause
deterioration in transmission shift quality and/or
torque converter shudder Ú
page 274.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage your
transmission components. Such damage is not
covered by the New Vehicle Limited Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An authorized
dealer has the proper tools to adjust the fluid
level accurately.

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