Ram ProMaster City 2015 Owner's Manual

CAUTION!
•The tow eye must be used exclusively for roadside
assistance operations. Only use the tow eye with an
appropriate device in accordance with the highway
code (a rigid bar or rope) to flat tow the vehicle for
a short distance to the nearest service location.
• Tow eyes MUST NOT be used to tow vehicles off
the road or where there are obstacles.
• In compliance with the above conditions, towing
with a tow eye must take place with two vehicles
(one towing, the other towed) aligned as much as
possible along the same center line. Damage to
your vehicle may occur if these guidelines are not
followed.
Front Tow Eye Installation
The front tow eye receptacle is located behind a door,
located on the right front bumper fascia. To install the
tow eye, open the door using the vehicle key or a small
screwdriver, and thread the tow eye into the receptacle.
Insert the wheel bolt wrench handle through the eye and
tighten, refer to “Jacking and Tire Changing” for further
information. The tow eye must be fully seated to the
attaching bracket through the lower front fascia as
shown. If the tow eye is not fully seated to the attaching
bracket, the vehicle should not be towed.
Rear Tow Eye Installation
The rear tow eye receptacle is located behind a door on
the rear bumper fascia.
To install the tow eye, open the door using the vehicle
key or a small screwdriver, and thread the tow eye into
the receptacle.
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WHAT TO DO IN EMERGENCIES 319

Insert the wheel bolt wrench handle through the eye and
tighten, refer to “Jacking and Tire Changing” for further
information. The tow eye must be fully seated to the
attaching bracket through the lower rear fascia. If the tow
eye is not fully seated to the attaching bracket, the vehicle
should not be towed.TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheel OFF the Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow RearNOT ALLOWED
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position.
320 WHAT TO DO IN EMERGENCIES

If the ignition key is unavailable, or the vehicle’s battery
is discharged, refer to “SHIFT LEVER OVERRIDE” in
this section for instructions on shifting the transmission
out of PARK for towing.
CAUTION!
•Do not use sling-type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front
wheels raised).
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully separate the shift lever boot from the center console.6
WHAT TO DO IN EMERGENCIES 321

4. Push and maintain firm pressure on the brake pedal.
5. Insert a small screwdriver or similar tool down intothe shift lever override access hole (at the right front
corner of the shift lever assembly) then push and hold
the override release lever down. 6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shift lever boot.
Shift Lever Boot LocationShift Lever Override Access Hole
322 WHAT TO DO IN EMERGENCIES

IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park Inter-
lock which requires the transmission to be in PARK
before the ignition switch can be turned to the LOCK/
OFF (key removal) position. To remove the key manually,
proceed as follows:
1. Firmly apply the parking brake
2. Remove the Allen Key located in the rear cargo area, inthe tool bag (if equipped) or on the left side in the
cargo box.
3. Unlock the steering column, pull the tilt/telescoping control handle down.
4. Pull the steering wheel outward until it is in the end of the travel position, then lock the steering column in
position, push the control handle up until fully en-
gaged. 5. Using the Allen key, undo the lower steering column
cover screws, and remove the lower cover.
6. Pull the release tab downwards using one hand and with the other one remove the key, sliding it outwards.
Lower Steering Column Screw Locations
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WHAT TO DO IN EMERGENCIES 323

7. Once the key is removed, reinstall the steering columncover.
CAUTION!
It is advisable to contact your Authorized Dealer to
have the reinstall procedure carried out. If you would
like to proceed in performing the reinstall procedure
special attention must be paid to the correct coupling
of the clips. Otherwise damage to the cover or noise
might be heard due to incorrect fastening of the
lower cover.
Release Tab Location
324 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 2.4L ..........327
 ONBOARD DIAGNOSTIC SYSTEM — OBD II . .328
▫ Loose Fuel Filler Cap Message ............328
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ......................... .329
 REPLACEMENT PARTS ..................331
 DEALER SERVICE ..................... .331
 MAINTENANCE PROCEDURES ...........331
▫ Engine Oil ......................... .332
▫ Engine Oil Filter ..................... .335▫
Engine Air Cleaner Filter ................335
▫ Maintenance-Free Battery ...............336
▫ Air Conditioner Maintenance .............337
▫ Body Lubrication .....................338
▫ Windshield Wiper Blades ...............339
▫ Adding Washer Fluid ..................340
▫ Exhaust System ..................... .341
▫ Cooling System ..................... .343
▫ Brake System ....................... .349
▫ Power Steering Fluid ...................351
7

▫Automatic Transmission ................352
▫ Appearance Care And Protection From
Corrosion .......................... .354
 FUSES ............................. .360
▫ Underhood Fuses ..................... .361
▫ Interior Fuses ....................... .365
▫ Central Unit Fuse Panel .................368
 VEHICLE STORAGE ....................369
 REPLACEMENT BULBS .................370
 BULB REPLACEMENT ..................371
▫ Headlamps ......................... .371
▫ Front Turn Signal Lamps ................372 ▫
Parking And Daytime Running Lights .......372
▫ Front/Rear Side Marker Lamps ............372
▫ Rear Tail, Stop, Backup And Turn Signal
Lamps ............................ .373
▫ Third Brake Light (Center Mount) ..........373
▫ License Plate Lights ....................374
 FLUID CAPACITIES ....................374
 FLUIDS, LUBRICANTS, AND GENUINE
PARTS ............................. .375
▫ Engine ............................ .375
▫ Chassis ........................... .377
326 MAINTAINING YOUR VEHICLE

ENGINE COMPARTMENT — 2.4L
1 — Air Cleaner Filter5 — Power Distribution Center (Fuses)
2 — Power Steering Fluid Reservoir 6 — Washer Fluid Reservoir
3 — Oil Fill Cap 7 — Engine Coolant Pressure Cap
4 — Brake Fluid Reservoir 8 — Engine Oil Dipstick
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MAINTAINING YOUR VEHICLE 327

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
• If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“Check fuel cap” message will be displayed in the
Electronic Vehicle Information Center (EVIC). Refer to
328 MAINTAINING YOUR VEHICLE