Service manual Ram ProMaster City 2015 Owner's Manual

INTRODUCTION
Congratulations on selecting your new FCA US LLC
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR® parts, and cares about
your satisfaction.
RAM is a registered trademark of FCA US LLC.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

WARNINGS AND CAUTIONS
This Owner ’s Manual containsWARNINGSagainst
operating procedures that could result in a collision or
bodily injury. It also contains CAUTIONSagainst proce-
dures that could result in damage to your vehicle. If you
do not read this entire Owner ’s Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to
body modifications or special equipment installed by van
conversion/camper manufacturers/body builders. Refer
to the Warranty Information book, Section 2.1.C. Such
equipment includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufac-
turer. Operating instructions for the special equipment in-
stalled by the conversion/camper manufacturer should
also be supplied with your vehicle. If these instructions
are missing, please contact your authorized dealer for
assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builders Guide refer to:
www.rambodybuilder.com. This website contains di-
mensional and technical specifications for your vehicle. It
is intended for Second Stage Manufacturer’s technical
support. For service issues, contact your authorized
dealer.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
6 INTRODUCTION

Mode and activate the vehicle sensitive (emergency)
locking mode.
WARNING!
•The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR) fea-
ture or any other seat belt function is not working
properly when checked according to the proce-
dures in the Service Manual.
• Failure to replace the seat belt assembly could
increase the risk of injury in collisions.
• Do not use the Automatic Locking Mode to restrain
occupants who are wearing the seat belt or children
who are using booster seats. The locked mode is
only used to install rear-facing or forward-facing
child restraints that have a harness for restraining
the child.
Supplemental Restraint System (SRS)
Air Bag System Components
Your vehicle may be equipped with the following air bag
system components:
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
•Steering Wheel and Column
• Instrument Panel
• Knee Impact Bolsters
• Supplemental Knee Air Bags
• Advanced Front Air Bags
• Supplemental Side Air Bags
• Front and Side Impact Sensors
46 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first placed in
the on position, and stays on after you start the
vehicle, or if it comes on as you drive, have an
authorized dealer service the air bag system immedi-
ately.
Generic Warning Light
If a fault with the Air Bag Warning Light is
detected, which could affect the Supplemental
Restraint System (“SRS”), the generic warning
light will illuminate in flashing mode on the
instrument panel. The Generic warning light will stay on in flashing mode
until the fault is cleared. If the generic warning light
comes on intermittently on while driving have an autho-
rized dealer service the vehicle immediately.
For additional information regarding the Generic Warn-
ing light refer to the “Instrument Panel” section of this
manual.
Maintaining Your Air Bag System
WARNING!
•
Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
(Continued)
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 59

Phone/Bluetooth®
After pressing the “Phone/Bluetooth®” button on the
touchscreen the following settings will be available:
•Paired Phones
This feature shows which phones are paired to the
Phone/Bluetooth® system. For further information, refer
to the Uconnect® Supplement Manual.
• Paired Audio Sources
This feature shows which audio devices are paired to the
Phone/Bluetooth® system. For further information, refer
to the Uconnect® Supplement Manual.
SiriusXM Setup — If Equipped
After pressing the “SiriusXM Setup” button on the touch-
screen, the following settings will be available: •
Channel Skip
SiriusXM can be programmed to designate a group of
channels that are the most desirable to listen to or to
exclude undesirable channels while scanning. To make
your selection, press the “Channel Skip” button on the
touchscreen, select the channels you would like to skip
followed by pressing the back arrow button on the
touchscreen.
• Subscription Information
New vehicle purchasers or lessees will receive a free
limited time subscription to SiriusXM Satellite Radio
with your radio. Following the expiration of the free
services, it will be necessary to access the information on
the Subscription Information screen to re-subscribe.
Press the “Subscription Info” button on the touchscreen
to access the Subscription Information screen.
176 UNDERSTANDING YOUR INSTRUMENT PANEL

Write down the SIRIUS ID numbers for your receiver. To
reactivate your service, either call the number listed on
the screen or visit the provider online.
NOTE:SiriusXM Travel Link is a separate subscription
and is available for U.S. residents only.
Restore Settings — If Equipped
After pressing the Restore Settings button on the touch-
screen the following settings will be available:
• Restore Settings
When this feature is selected it will reset the Display,
Clock, Audio, and Radio Settings to their default settings.
To restore the settings to their default setting, press the
Restore Settings button. A pop-up will appear asking
Are you sure you want to reset your settings to default?”
select Yes to restore, or Cancel to exit. Once the settings are restored, a pop up appears stating
settings reset to
default. Press the okay button on the touchscreen to exit.
Uconnect® RADIOS
For detailed information about your Uconnect® radio,
refer to your Uconnect® Supplement Manual.
iPod®/USB/MP3 CONTROL — IF EQUIPPED
The USB Input and Auxiliary Jack is located on the
instrument panel below the Climate Controls. This fea-
ture allows an iPod® or external USB device to be
plugged into the USB port.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 177

WARNING!(Continued)
•Always fully apply the parking brake when leav-
ing your vehicle or it may roll and cause damage or
injury. Also, be certain to leave an automatic trans-
mission in PARK, a manual transmission in RE-
VERSE or first gear. Failure to do so may cause the
vehicle to roll and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains on with
the parking brake released, a brake system malfunc-
tion is indicated. Have the brake system serviced by
an authorized dealer immediately.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic brake
systems. If either of the two hydraulic systems loses
normal capability, the remaining system will still func-
tion. However, there will be some loss of overall braking
effectiveness. You may notice increased pedal travel
during application, greater pedal force required to slow
or stop, and potential activation of the “Brake System
Warning Light”.
In the event power assist is lost for any reason (i.e.,
repeated brake applications with the engine off) the
brakes will still function. However, the effort required to
brake the vehicle will be much greater than that required
with the power system operating.
220 STARTING AND OPERATING

The best way to figure out the total weight of your
vehicle is to weigh it when it is fully loaded and ready for
operation. Weigh it on a commercial scale to ensure that
it is not over the GVWR.
Figure out the weight on the front and rear of the vehicle
separately. It is important that you distribute the load
evenly over the front and rear axles.
Overloading can cause potential safety hazards and
shorten useful service life. Heavier axles or suspension
components do not necessarily increase the vehicle’s
GVWR.
Loading
To load your vehicle properly, first figure out its empty
weight, axle-by-axle and side-by-side. Store heavier items
down low and be sure you distribute their weight as
evenly as possible. Stow all loose items securely before
driving. If weighing the loaded vehicle shows that youhave exceeded either GAWR, but the total load is within
the specified GVWR, you must redistribute the weight.
Improper weight distribution can have an adverse effect
on the way your vehicle steers and handles and the way
the brakes operate.
NOTE:
Refer to the “Vehicle Certification Label” affixed
to the rear of the driver’s door for your vehicle’s GVWR
and GAWRs.
TRAILER TOWING
In this section you will find safety tips and information
on limits to the type of towing you can reasonably do
with your vehicle. Before towing a trailer, carefully
review this information to tow your load as efficiently
and safely as possible.
To maintain the New Vehicle Limited Warranty coverage,
follow the requirements and recommendations in this
manual concerning vehicles used for trailer towing.
5
STARTING AND OPERATING 269

WARNING!(Continued)
•Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to
be raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
(Continued)
WARNING! (Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
6
WHAT TO DO IN EMERGENCIES 301

before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPAR® parts for normal/scheduled
maintenance and repairs is highly recommended to en-
sure the designed performance. Damage or failures
caused by the use of non-MOPAR® parts for mainte-
nance and repairs will not be covered by the New Vehicle
Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service person-
nel, special tools, and equipment to perform all service
operations in an expert manner. Service Manuals are
available which include detailed service information for
your vehicle. Refer to these Service Manuals before
attempting any procedure yourself.NOTE:
Intentional tampering with emissions control
systems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
MAINTENANCE PROCEDURES
The pages that follow contain the requiredmaintenance
services determined by the engineers who designed your
vehicle.
7
MAINTAINING YOUR VEHICLE 331