lock Ram ProMaster City 2017 User Guide

Unlock The Doors From The Outside
Unlocking With A Key Fob For All Passenger Vans and
US Cargo Vans (If Equipped)
To unlock all the doors, push and release the UNLOCK
button on the key fob. The turn signal lights will flash to
acknowledge the unlock signal. Push and release the Cargo
UNLOCK button to unlock the rear cargo doors only.
Unlocking With A Key Fob For Canadian Cargo Vans (If
Equipped)
Push and release the UNLOCK button to unlock the front
doors. Push and release the Cargo UNLOCK button to
unlock the side sliding doors and the rear cargo doors. To
lock the doors, push and release the LOCK button on the
key fob. The turn signal lights will flash and the horn will
chirp to acknowledge the signal.
Unlocking With The Key Blade
Push the Key Blade Release Button (item #1) to expose the
key blade, insert the key blade into the driver door exterior
lock cylinder and turn the key counterclockwise to unlock
the all doors.
Unlocking The Rear Cargo Area From Inside The
Vehicle
Pull up on the lock/unlock lever located on the drivers
door panel to the 1st detent to unlock all doors from inside
the vehicle.
Sliding Side Doors
Unlocking with an key fob
Push and release the CARGO UNLOCK button on the key
fob to unlock the sliding side doors. To open one of the
sliding side doors, pull the handle out from the bottom,
then slide the door towards the rear of the vehicle until it
locks into place and cannot go any further. The turn signal
lights will flash to acknowledge the unlock signal.
Unlocking with the key blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver exterior door lock
cylinder and turn the key counterclockwise to unlock all
doors.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19

Closing and locking from outside
Grab the side door handle and push towards the front of
the vehicle. Once the side door is secured in the full closed
position, reverse either of the unlocking modes above to
lock the sliding side doors.
Child Lock System — If Equipped
This system prevents the sliding side doors to be opened
from the inside.
It can be engaged only with the sliding side door open:To Engage Or Disengage The Child-Protection Door Lock
System
1. Open the rear door.
2. Insert the tip of the emergency key into the lock and
rotate to the LOCK or UNLOCK position.
3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are unlocked
remotely.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened from
the outside when the Child-Protection locks are en-
gaged (locked).
NOTE: For emergency exit from the rear seats when the
Child-Protection Door Lock System is engaged, manually
raise the door lock knob to the unlocked position, roll
down the window, and open the door using the outside
door handle.
Auto Unlock Doors
This feature unlocks all doors when the driver door is open.
Child Lock System
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:If the passenger door is open, only the passenger
door is unlocked. This procedure is the same for the rear
and side doors as well.
WINDOWS
Power Windows — If Equipped
The control on the left front door panel has UP-DOWN
switches that give you fingertip control of all power windows. There is a single opening and closing switch on
the front passenger door for passenger window control.
NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes after the
ignition is turned OFF. This feature is cancelled when
either front door is opened.
The window opening mechanism is fitted with a security
system (if equipped) that can detect the presence of an
obstacle whilst the window is closing; when this happens,
the system activates and the movement of the glass is
immediately reversed.
If the presence of an object is detected and the system is
activated, it may be necessary to perform the reset proce-
dure by fully opening the windows.
WARNING!
•Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
(Continued)
Power Window Switch Panel
1 – Rear Window Control Buttons – If Equipped
2 – Driver Passenger Window Control Buttons
3 – Passenger(s) Window Lock Button
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

•Fuse or battery are disconnected when the window is
moving.
• The anti-pinching system is activated while the win-
dow is moving and the door is opening.
• 50 window movements without ever closing the win-
dow.
• One door opening movements with the window mov-
ing, without ever closing the door.
• One door opening movement with the window mov-
ing, without ever closing the door.
Proceed as follows for initialization:
1. Completely close the driver’s door window, keeping the operating button pushed for at least five seconds after
the (upper) end of travel position.
2. Proceed in the same way on the passenger’s side door button and on the buttons of rear doors.
Wind Buffeting
Wind buffeting can be described as the perception of
pressure on the ears or a helicopter-type sound in the ears.
Your vehicle may exhibit wind buffeting with the windows
down in certain open or partially open positions. This is a normal occurrence and can be minimized. If the buffeting
occurs open the front windows together to minimize the
buffeting.
SLIDING SIDE DOOR
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go;
to unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and US Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock all doors.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock the front two doors. Push and release the Cargo
UNLOCK button on the key fob once to unlock the
passenger/cargo area (side lateral sliding doors and rear
doors). The turn signal lights will flash to acknowledge the
unlock signal.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23

Unlocking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
Closing/Locking With A Key Fob
Push and release the LOCK button on the key fob to lock all
doors, including the cargo area (side lateral sliding doors
and rear doors). The turn signal lights will flash and the
horn will chirp to acknowledge the lock signal.
Locking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock all doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle switch to unlock the door,
then pull the handle and slide the door towards the rear of
the vehicle until it can go no further.Closing:
Pull the interior door handle switch to release the door and
then push it towards the front of the vehicle.
Child Lock System
This system prevents the sliding side doors being opened
from the inside.
It can be engaged only with the sliding side door open:
•
Position 1 – engaged (door locked)
• Position 2 – disengaged (door can be opened from
inside)
The device remains engaged even if the doors are unlocked
remotely.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a device for
locking all the doors using the lock in case of a power fault.
The device can be engaged with the sliding side doors
open as follows:
• Position 1– device not engaged (doors released)
• Position 2 – device engaged (fit the metal insert of the
ignition key in its seat and rotate clockwise), door locked
24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The device is released and thus the doors can be opened as
follows:
If the power is restored:
•By remote control.
• Opening a front door by inserting the key into the key
pawl.
If the power is not restored:
• Opening the driver side door by key pawl and the other
doors (passenger’s side and sliding side door) pulling
the inner handle.
If the child lock was engaged and the previously described
locking procedure was carried out, operating the internal
handle will not open the door but will only realign the door
lock knob. To open the door, the outside handle must be
pulled. The door central locking/unlocking button is not
disabled by the engagement of the emergency lock.
DOUBLE REAR SWING DOORS
The rear double swing doors are fitted through a fastening
system which stops them when they reach an opening
angle of approximately 90 degrees. To open them wider to an angle of 180 degrees, push the
locking device (one on each side) and simultaneously open
the doors.
Using the key pawl on the door, you can do the following:
•
For Cargo versions with swing door/cargo doors: cen-
trally unlock the load compartment (sliding side doors +
rear swing doors/tailgate), centrally lock all the doors.
• For versions with swing door: local unlocking/locking.
Opening/Closing The First Swing Door From The
Outside
To open the door, turn the key in the lock or push the
CARGO UNLOCK button on the key fob and then pull the
exterior handle to the left. To close the door, turn the key in
the lock or push the lock button on the key fob.
Emergency Opening Of The First Swing Door From
The Inside
From inside the vehicle, use the interior door release
mechanism located on the left rear trim panel.
Opening The Second Swing Door
After having opened the first door, pull the handle located
on the door face toward the rear of the vehicle.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25

The seat belt webbing retractor will lock only during very
sudden stops or collisions. This feature allows the shoulder
part of the seat belt to move freely with you under normal
conditions. However, in a collision the seat belt will lock
and reduce your risk of striking the inside of the vehicle or
being thrown out of the vehicle.
WARNING!
•Relying on the air bags alone could lead to more
severe injuries in a collision. The air bags work with
your seat belt to restrain you properly. In some
collisions, the air bags won’t deploy at all. Always
wear your seat belt even though you have air bags.
• In a collision, you and your passengers can suffer
much greater injuries if you are not properly buckled
up. You can strike the interior of your vehicle or
other passengers, or you can be thrown out of the
vehicle. Always be sure you and others in your
vehicle are buckled up properly.
• It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured or
killed.
(Continued)
WARNING! (Continued)
•Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly. Occupants, including the
driver, should always wear their seat belt whether or
not an air bag is also provided at their seating
position to minimize the risk of severe injury or
death in the event of a crash.
• Wearing your seat belt incorrectly could make your
injuries in a collision much worse. You might suffer
internal injuries, or you could even slide out of the
seat belt. Follow these instructions to wear your seat
belt safely and to keep your passengers safe, too.
• Two people should never be belted into a single seat
belt. People belted together can crash into one an-
other in a collision, hurting one another badly. Never
use a lap/shoulder belt or a lap belt for more than one
person, no matter what their size.
(Continued)
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 29

As a guide, if you are shorter than average, you will prefer
the shoulder belt anchorage in a lower position, and if you
are taller than average, you will prefer the shoulder belt
anchorage in a higher position. After you release the
anchorage button, try to move it up or down to make sure
that it is locked in position.NOTE:
The adjustable upper shoulder belt anchorage is
equipped with an Easy Up feature. This feature allows the
shoulder belt anchorage to be adjusted in the upward
position without pushing or squeezing the release button.
To verify the shoulder belt anchorage is latched, pull
downward on the shoulder belt anchorage until it is locked
into position.
Adjustable AnchorageAdjustable Anchorage
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 33

Seat Belt Pretensioner
The front seat belt system is equipped with pretensioning
devices that are designed to remove slack from the seat belt
in the event of a collision. These devices may improve the
performance of the seat belt by removing slack from the
seat belt early in a collision. Pretensioners work for all size
occupants, including those in child restraints.
NOTE:These devices are not a substitute for proper seat
belt placement by the occupant. The seat belt still must be
worn snugly and positioned properly.
The pretensioners are triggered by the Occupant Restraint
Controller (ORC). Like the air bags, the pretensioners are
single use items. A deployed pretensioner or a deployed air
bag must be replaced immediately.
Energy Management Feature
This vehicle has a seat belt system with an Energy Man-
agement feature in the front seating positions that may
help further reduce the risk of injury in the event of a
collision. This seat belt system has a retractor assembly that
is designed to release webbing in a controlled manner.
Switchable Automatic Locking Retractor (ALR)
Commercial Vehicle
The seat belt in the passenger seating position is equipped
with a Switchable Automatic Locking Retractor (ALR)
which is used to secure a child restraint system. For
additional information, refer to “Installing Child Restraints
Using The Vehicle Seat Belt” under the “Child Restraints”
section of this manual. The table below defines the type of
feature for each seating position.
Commercial Vehicle
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 35

Passenger Vehicle
The seat belts in the passenger seating positions are
equipped with a Switchable Automatic Locking Retractor
(ALR) which is used to secure a child restraint system. For
additional information, refer to “Installing Child Restraints
Using The Vehicle Seat Belt” under the “Child Restraints”
section of this manual. The table below defines the type of
feature for each seating position.
If the passenger seating position is equipped with an ALR
and is being used for normal usage, only pull the seat belt
webbing out far enough to comfortably wrap around theoccupant’s mid-section so as to not activate the ALR. If the
ALR is activated, you will hear a clicking sound as the seat
belt retracts. Allow the webbing to retract completely in
this case and then carefully pull out only the amount of
webbing necessary to comfortably wrap around the occu-
pant’s mid-section. Slide the latch plate into the buckle
until you hear a
click.
In Automatic Locking Mode, the shoulder belt is automati-
cally pre-locked. The seat belt will still retract to remove
any slack in the shoulder belt. Use the Automatic Locking
Mode anytime a child restraint is installed in a seating
position that has a seat belt with this feature. Children 12
years old and under should always be properly restrained
in a vehicle with a rear seat.
WARNING!
• Never place a rear-facing child restraint in front of an
air bag. A deploying Passenger Advanced Front Air
Bag can cause death or serious injury to a child 12
years or younger, including a child in a rear-facing
child restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Passenger Vehicle
36 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE