service Ram ProMaster City 2017 Service Manual

WARNING!
Store the sealant canister in its special compartment,
away from sources of heat. Failure to follow this
WARNING may result in sealant canister rupture and
serious injury or death.
JACKING AND TIRE CHANGING — IF EQUIPPED
WARNING!
•Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
• Never start or run the engine while the vehicle is on
a jack.
• The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or
slippery areas.
Tire Service Kit Expiration Date Location
250 WHAT TO DO IN EMERGENCIES

2. Turn on the Hazard Warning flasher.
3. Set the parking brake.
4. Place the gear selector into PARK.
5. Turn the ignition off to the LOCK position.
6. Chock both the front and rear of the wheel diagonallyopposite of the jacking position. For example, if chang-
ing the right front tire, chock the left rear wheel.
NOTE:Passengers should not remain in
the vehicle when the vehicle is being
jacked.
Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•
Always park on a firm, level surface as far from the edge
of the roadway as possible before raising the vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
(Continued)
WARNING! (Continued)
•Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
• The stowed spare tire should always be checked for
security by pushing on it with your hand , at the
location under the rear bumper, behind the vehicle.
The spare tire should not move when fully secured
by the winch under the vehicle.
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WHAT TO DO IN EMERGENCIES 255

WARNING!
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never get any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center where
it can be raised on a lift.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated.
3. Turn the handle on the jack screw to the right until the jack head is properly engaged in the described location.
Do not raise the vehicle until you are sure the jack is
securely engaged.
Rear Jacking Location
Front Jacking Location Engaged
258 WHAT TO DO IN EMERGENCIES

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheel OFF the Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow RearNOT ALLOWED
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode. If the ignition key is unavailable, or the vehicle’s battery is
discharged, refer to “GEAR SELECTOR OVERRIDE” in
this section for instructions on shifting the transmission out
of PARK for towing.
CAUTION!
•
Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
268 WHAT TO DO IN EMERGENCIES

MAINTAINING YOUR VEHICLE
CONTENTS
ENGINE COMPARTMENT — 2.4L ...........275
 ONBOARD DIAGNOSTIC SYSTEM — OBD II . . .276
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ........................ .276
▫ Loose Fuel Filler Cap Message .............277
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................... .277
 REPLACEMENT PARTS ...................278
 DEALER SERVICE ...................... .278
 MAINTENANCE PROCEDURES .............279
▫ Engine Oil .......................... .279
▫ Engine Oil Filter ...................... .282
▫ Engine Air Cleaner Filter .................282
▫ Maintenance-Free Battery .................282
▫ Air Conditioner Maintenance ..............283▫
Body Lubrication ..................... .285
▫ Windshield Wiper Blades .................285
▫ Adding Washer Fluid ...................286
▫ Exhaust System ....................... .286
▫ Cooling System ....................... .288
▫ Brake System ........................ .293
▫ Power Steering Fluid ....................294
▫ Automatic Transmission ..................294
▫ Appearance Care And Protection From
Corrosion ........................... .296
 FUSES ............................... .300
▫ Underhood Fuses ...................... .301
▫ Interior Fuses ......................... .303
▫ Central
Unit Fuse Panel ..................306
7

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
• If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Cybersecurity” in the
“Understanding Your Instrument Panel” section.
276 MAINTAINING YOUR VEHICLE

Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“Check fuel cap” message will be displayed in the instru-
ment cluster display. Refer to “Instrument Cluster Display”
in ”Understanding Your Instrument Panel” for further
information. Tighten the gas cap until aclickingsound is
heard. This is an indication that the gas cap is properly
tightened.
Push the odometer reset button to turn the message off. If
the problem persists, the message will appear the next time
the vehicle is started. This might indicate a damaged cap. If
the problem is detected twice in a row, the system will turn
on the MIL. Resolving the problem will turn the MIL light
off.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration. For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not on
when the engine is running, and that the OBD II system is
ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace-
ment. If the OBD II system should be determined not ready
for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the follow-
ing:
1. Cycle the ignition switch to the ON position, but do not crank or start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the “Malfunction Indicator Light
(MIL)” symbol come on as part of a normal bulb check.
7
MAINTAINING YOUR VEHICLE 277

3. Approximately 15 seconds later, one of two things willhappen:
• The MIL will flash for about 10 seconds and then return
to being fully illuminated until you turn OFF the igni-
tion or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
• The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
OBD II system is readyand you can proceed to the I/M
station.
If your OBD II system is not ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your vehicle
as you normally would in order for your OBD II system to
update. A recheck with the above test routine may then
indicate that the system is now ready.
Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPAR parts for normal/scheduled main-
tenance and repairs is highly recommended to ensure the
designed performance. Damage or failures caused by the
use of non-MOPAR parts for maintenance and repairs will
not be covered by the New Vehicle Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE:
Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
278 MAINTAINING YOUR VEHICLE

WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
(Continued)
CAUTION! (Continued)
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
• Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission or air conditioning. Such damage is not
covered by the New Vehicle Limited Warranty. If a
flush is needed because of component malfunction,
use only the specified fluid for the flushing proce-
dure.
Engine Oil
Checking Oil Level
To assure proper engine lubrication, the engine oil must be
maintained at the correct level. Check the oil level at
regular intervals, such as every month. The best time to
check the engine oil level is about five minutes after a fully
warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings.
7
MAINTAINING YOUR VEHICLE 279

CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity (SAE Grade) — 2.4L Engine
MOPAR SAE 0W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix or equiva-
lent is recommended for all operating temperatures. This
engine oil improves low temperature starting and vehicle
fuel economy.
The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to “Engine Compart-
ment” in this section.
Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes are
followed.
Synthetic engine oils which do not have both the engine oil
certification mark and the correct SAE viscosity grade
number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the
engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service sta-
tion or governmental agency for advice on how and where
used oil and oil filters can be safely discarded in your area.
7
MAINTAINING YOUR VEHICLE 281