ignition Ram ProMaster City 2017 Owner's Manual

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
A WORD ABOUT YOUR KEYS ...............11
▫ Ignition Key Removal ....................11
▫ Locking Doors With A Key ................12
▫ Key-In-Ignition Reminder .................12
 SENTRY KEY ...........................13
▫ Replacement Keys .......................13
▫ General Information .....................14
 VEHICLE SECURITY ALARM — IF EQUIPPED . . .14
▫ Rearming Of The System ..................14
▫ To Arm The System ......................14
▫ To Disarm The System ....................14
▫ Security System Manual Override ............15
 REMOTE KEYLESS ENTRY ..................15
▫ To Unlock The Doors .....................15 ▫
To Lock The Doors .......................16
▫ Programming Additional Key Fobs ...........16
▫ Key Fob Battery Replacement ..............16
▫ General Information .....................17
 DOOR LOCKS ..........................17
▫ Locking The Doors From The Outside ........18
▫ Unlock The Doors From The Outside ..........19
▫ Unlocking The Rear Cargo Area From Inside The
Vehicle ...............................19
▫ Sliding Side Doors .......................19
▫ Child Lock System — If Equipped ............20
▫ Auto Unlock Doors ......................20
 WINDOWS .............................21
▫ Power Windows — If Equipped .............21
2

A WORD ABOUT YOUR KEYS
The key fob contains the Remote Keyless Entry (RKE) key
fob with an integrated key. To use the mechanical key,
simply push the mechanical key release button.
To order duplicate keys, please contact the authorized
studio that sold you your new vehicle: it has the keys code
numbers for your vehicle locks. These numbers can be
used to order duplicate keys.
Ignition Key Removal
1. Place the gear selector in PARK.
2. Rotate the key to the STOP/OFF/LOCK position.
3. Remove the key from the ignition switch lock cylinder.
Key Fob with the Key Blade Released
Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11

WARNING!
•Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, and re-
move the key fob from the vehicle. When leaving the
vehicle, always lock your vehicle. In case you switch
off the vehicle and the transmission is not in PARK
position, a warning message will appear on the
cluster which suggests you to shift the transmission
into PARK position and, then, you can remove the
key within 15 seconds. If 15 seconds expire, you have
to rotate the key from OFF/LOCK position to ON/
RUN position and come back to OFF/LOCK position
in order to remove the key.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
(Continued)
WARNING! (Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Locking Doors With A Key
You can insert the key with either side up. To lock the door,
turn the key to the right. To unlock the door, turn the key
to the left. Refer to “Body Lubrication” in “Maintaining
Your Vehicle” for maintenance procedures.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is OFF/LOCK sounds a
signal to remove the key.
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized ve-
hicle operation. Therefore, only keys that are programmed
to the vehicle can be used to start and operate the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the ignition
switch lock cylinder for that vehicle.
If the Vehicle Security Light is on after the key is turned to
the ON/RUN position, it indicates that there is a problem
with the electronics.
CAUTION!
• Always remove the Sentry Key from the vehicle and
lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once a
Sentry Key has been programmed to a vehicle, it cannot be
programmed to any other vehicle. When having the Sentry
Key Immobilizer System serviced, bring all vehicle keys
with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an autho-
rized dealer.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors and
ignition for unauthorized operation. When the Vehicle
Security Alarm is activated, interior switches for door locks
are disabled. The system provides both audible and visible
signals. Every intrusion attempt causes three continuous
alarm cycles. Every alarm cycle lasts for 30 seconds. For 26
seconds, the horn will sound, and the turn signal lights will flash. For four seconds, it will pause. After a maximum of
10 alarm cycles, only the turn signal lights will flash until
the next alarm activation.
Rearming Of The System
If the system has not been disabled, the Vehicle Security
Alarm will rearm itself after processing all the alarm cycles
related to the intrusion attempt. If the condition which
initiated the alarm is still present, the system will ignore
that condition and monitor the remaining doors and igni-
tion.
To Arm The System
The Vehicle Security Alarm will set when you use the key
fob to lock the doors. If a door or the hood is not properly
shut, the alarm system will exclude the related door from
protection.
To Disarm The System
Use the key fob to unlock the door and disarm the system.
To exit the alarming mode, push the key fob UNLOCK
button and open the door.
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:If the passenger door is open, only the passenger
door is unlocked. This procedure is the same for the rear
and side doors as well.
WINDOWS
Power Windows — If Equipped
The control on the left front door panel has UP-DOWN
switches that give you fingertip control of all power windows. There is a single opening and closing switch on
the front passenger door for passenger window control.
NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes after the
ignition is turned OFF. This feature is cancelled when
either front door is opened.
The window opening mechanism is fitted with a security
system (if equipped) that can detect the presence of an
obstacle whilst the window is closing; when this happens,
the system activates and the movement of the glass is
immediately reversed.
If the presence of an object is detected and the system is
activated, it may be necessary to perform the reset proce-
dure by fully opening the windows.
WARNING!
•Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
(Continued)
Power Window Switch Panel
1 – Rear Window Control Buttons – If Equipped
2 – Driver Passenger Window Control Buttons
3 – Passenger(s) Window Lock Button
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
Auto-Down Feature
The window switches are equipped with an Auto-Down
feature. Push the window switch for a short period of time,
release, and the window will go down automatically.
To stop the Auto-Down motion part way, pull up/push
down on the window switch briefly.
NOTE: The power window switches remain active for up
to three minutes (depending on the accessory delay set-
ting) after the ignition switch has been turned OFF. Open-
ing either of the vehicle’s front doors will cancel this
feature.
Auto-Up Feature
Lift the window switch to the detent for half a second,
release, and the window will go up automatically. To stop the window from going all the way up during the
AUTO-up operation, pull up/push down on the switch
briefly.
To close the window part way, lift the window switch to
the detent for less than half a second and release it when
you want the window to stop.
WARNING!
There is no anti-pinch protection when the window is
almost closed. Be sure to clear all objects from the
window before closing.
Power Windows System Initialization
The power windows may be reset if any of the following
occurs:
•
On the front doors
• Fuse or battery are disconnected when the window is
moving.
• 20 window movements without ever closing the win-
dow.
• On the rear doors (in addition to the condition for the
front doors)
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Unlocking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
Closing/Locking With A Key Fob
Push and release the LOCK button on the key fob to lock all
doors, including the cargo area (side lateral sliding doors
and rear doors). The turn signal lights will flash and the
horn will chirp to acknowledge the lock signal.
Locking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock all doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle switch to unlock the door,
then pull the handle and slide the door towards the rear of
the vehicle until it can go no further.Closing:
Pull the interior door handle switch to release the door and
then push it towards the front of the vehicle.
Child Lock System
This system prevents the sliding side doors being opened
from the inside.
It can be engaged only with the sliding side door open:
•
Position 1 – engaged (door locked)
• Position 2 – disengaged (door can be opened from
inside)
The device remains engaged even if the doors are unlocked
remotely.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a device for
locking all the doors using the lock in case of a power fault.
The device can be engaged with the sliding side doors
open as follows:
• Position 1– device not engaged (doors released)
• Position 2 – device engaged (fit the metal insert of the
ignition key in its seat and rotate clockwise), door locked
24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

7. The driver and front passenger seats should be movedback as far as practical to allow the front air bags room
to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment occurs, the side air
bags will inflate forcefully into the space between occu-
pants and the door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person, contact the Cus-
tomer Center. Phone numbers are provided under If
You Need Assistance.
WARNING!
• Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Seat Belt Systems
Buckle up even though you are an excellent driver, even on
short trips. Someone on the road may be a poor driver and could cause a collision that includes you. This can happen
far away from home or on your own street.
Research has shown that seat belts save lives, and they can
reduce the seriousness of injuries in a collision. Some of the
worst injuries happen when people are thrown from the
vehicle. Seat belts reduce the possibility of ejection and the
risk of injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at all times.
Driver and Passenger BeltAlert — If Equipped
Front Seat BeltAlert
BeltAlert is a feature intended to remind the driver
and outboard front seat passenger (if equipped with
outboard front passenger seat BeltAlert) to buckle their
seat belts. The Belt Alert feature is active whenever the
ignition switch is in the START or ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition switch is first
in the START or ON/RUN position, a chime will signal for
a few seconds. If the driver or outboard front seat passen-
ger (if equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition switch is first in
the START or ON/RUN position the Seat Belt Reminder
Light will turn on and remain on until both outboard front
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27

SABICs may help reduce the risk of head and other injuries
to front and rear seat outboard occupants in certain side
impacts in addition to the injury reduction potential pro-
vided by the seat belts and body structure.
The SABIC deploys downward, covering the side win-
dows. An inflating SABIC pushes the outside edge of the
headliner out of the way and covers the window. The
SABICs inflate with enough force to injure occupants if
they are not belted and seated properly, or if items arepositioned in the area where the SABICs inflate. Children
are at an even greater risk of injury from a deploying air
bag.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain side impact events.
•The Air Bag Warning Light
does not come on
during the four to eight seconds when the ignition
switch is first in the ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
Reference the “Air Bag Warning Light” topic in “Supple-
mental Restraint System (SRS)” for further information.
WARNING!
• Do not stack luggage or other cargo up high enough
to block the deployment of the SABICs. The trim
covering above the side windows where the SABIC
and its deployment path are located should remain
free from any obstructions.
(Continued)
Supplemental Side Air Bag Inflatable Curtain (SABIC)
Label Location
42 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE