stop start Ram ProMaster City 2017 Owner's Manual

A WORD ABOUT YOUR KEYS
The key fob contains the Remote Keyless Entry (RKE) key
fob with an integrated key. To use the mechanical key,
simply push the mechanical key release button.
To order duplicate keys, please contact the authorized
studio that sold you your new vehicle: it has the keys code
numbers for your vehicle locks. These numbers can be
used to order duplicate keys.
Ignition Key Removal
1. Place the gear selector in PARK.
2. Rotate the key to the STOP/OFF/LOCK position.
3. Remove the key from the ignition switch lock cylinder.
Key Fob with the Key Blade Released
Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
Auto-Down Feature
The window switches are equipped with an Auto-Down
feature. Push the window switch for a short period of time,
release, and the window will go down automatically.
To stop the Auto-Down motion part way, pull up/push
down on the window switch briefly.
NOTE: The power window switches remain active for up
to three minutes (depending on the accessory delay set-
ting) after the ignition switch has been turned OFF. Open-
ing either of the vehicle’s front doors will cancel this
feature.
Auto-Up Feature
Lift the window switch to the detent for half a second,
release, and the window will go up automatically. To stop the window from going all the way up during the
AUTO-up operation, pull up/push down on the switch
briefly.
To close the window part way, lift the window switch to
the detent for less than half a second and release it when
you want the window to stop.
WARNING!
There is no anti-pinch protection when the window is
almost closed. Be sure to clear all objects from the
window before closing.
Power Windows System Initialization
The power windows may be reset if any of the following
occurs:
•
On the front doors
• Fuse or battery are disconnected when the window is
moving.
• 20 window movements without ever closing the win-
dow.
• On the rear doors (in addition to the condition for the
front doors)
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

•Fuse or battery are disconnected when the window is
moving.
• The anti-pinching system is activated while the win-
dow is moving and the door is opening.
• 50 window movements without ever closing the win-
dow.
• One door opening movements with the window mov-
ing, without ever closing the door.
• One door opening movement with the window mov-
ing, without ever closing the door.
Proceed as follows for initialization:
1. Completely close the driver’s door window, keeping the operating button pushed for at least five seconds after
the (upper) end of travel position.
2. Proceed in the same way on the passenger’s side door button and on the buttons of rear doors.
Wind Buffeting
Wind buffeting can be described as the perception of
pressure on the ears or a helicopter-type sound in the ears.
Your vehicle may exhibit wind buffeting with the windows
down in certain open or partially open positions. This is a normal occurrence and can be minimized. If the buffeting
occurs open the front windows together to minimize the
buffeting.
SLIDING SIDE DOOR
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go;
to unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and US Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock all doors.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock the front two doors. Push and release the Cargo
UNLOCK button on the key fob once to unlock the
passenger/cargo area (side lateral sliding doors and rear
doors). The turn signal lights will flash to acknowledge the
unlock signal.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23

The device is released and thus the doors can be opened as
follows:
If the power is restored:
•By remote control.
• Opening a front door by inserting the key into the key
pawl.
If the power is not restored:
• Opening the driver side door by key pawl and the other
doors (passenger’s side and sliding side door) pulling
the inner handle.
If the child lock was engaged and the previously described
locking procedure was carried out, operating the internal
handle will not open the door but will only realign the door
lock knob. To open the door, the outside handle must be
pulled. The door central locking/unlocking button is not
disabled by the engagement of the emergency lock.
DOUBLE REAR SWING DOORS
The rear double swing doors are fitted through a fastening
system which stops them when they reach an opening
angle of approximately 90 degrees. To open them wider to an angle of 180 degrees, push the
locking device (one on each side) and simultaneously open
the doors.
Using the key pawl on the door, you can do the following:
•
For Cargo versions with swing door/cargo doors: cen-
trally unlock the load compartment (sliding side doors +
rear swing doors/tailgate), centrally lock all the doors.
• For versions with swing door: local unlocking/locking.
Opening/Closing The First Swing Door From The
Outside
To open the door, turn the key in the lock or push the
CARGO UNLOCK button on the key fob and then pull the
exterior handle to the left. To close the door, turn the key in
the lock or push the lock button on the key fob.
Emergency Opening Of The First Swing Door From
The Inside
From inside the vehicle, use the interior door release
mechanism located on the left rear trim panel.
Opening The Second Swing Door
After having opened the first door, pull the handle located
on the door face toward the rear of the vehicle.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25

The seat belt webbing retractor will lock only during very
sudden stops or collisions. This feature allows the shoulder
part of the seat belt to move freely with you under normal
conditions. However, in a collision the seat belt will lock
and reduce your risk of striking the inside of the vehicle or
being thrown out of the vehicle.
WARNING!
•Relying on the air bags alone could lead to more
severe injuries in a collision. The air bags work with
your seat belt to restrain you properly. In some
collisions, the air bags won’t deploy at all. Always
wear your seat belt even though you have air bags.
• In a collision, you and your passengers can suffer
much greater injuries if you are not properly buckled
up. You can strike the interior of your vehicle or
other passengers, or you can be thrown out of the
vehicle. Always be sure you and others in your
vehicle are buckled up properly.
• It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured or
killed.
(Continued)
WARNING! (Continued)
•Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly. Occupants, including the
driver, should always wear their seat belt whether or
not an air bag is also provided at their seating
position to minimize the risk of severe injury or
death in the event of a crash.
• Wearing your seat belt incorrectly could make your
injuries in a collision much worse. You might suffer
internal injuries, or you could even slide out of the
seat belt. Follow these instructions to wear your seat
belt safely and to keep your passengers safe, too.
• Two people should never be belted into a single seat
belt. People belted together can crash into one an-
other in a collision, hurting one another badly. Never
use a lap/shoulder belt or a lap belt for more than one
person, no matter what their size.
(Continued)
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 29

WARNING!(Continued)
•A lap belt worn too high can increase the risk of
injury in a collision. The seat belt forces won’t be at
the strong hip and pelvic bones, but across your
abdomen. Always wear the lap part of your seat belt
as low as possible and keep it snug.
• A twisted seat belt may not protect you properly. In
a collision, it could even cut into you. Be sure the seat
belt is flat against your body, without twists. If you
can’t straighten a seat belt in your vehicle, take it to
your authorized dealer immediately and have it
fixed.
• A seat belt that is buckled into the wrong buckle will
not protect you properly. The lap portion could ride
too high on your body, possibly causing internal
injuries. Always buckle your seat belt into the
buckle nearest you.
• A seat belt that is too loose will not protect you
properly. In a sudden stop, you could move too far
forward, increasing the possibility of injury. Wear
your seat belt snugly.
(Continued)
WARNING! (Continued)
•A seat belt that is worn under your arm is dangerous.
Your body could strike the inside surfaces of the
vehicle in a collision, increasing head and neck
injury. A seat belt worn under the arm can cause
internal injuries. Ribs aren’t as strong as shoulder
bones. Wear the seat belt over your shoulder so that
your strongest bones will take the force in a collision.
• A shoulder belt placed behind you will not protect
you from injury during a collision. You are more
likely to hit your head in a collision if you do not
wear your shoulder belt. The lap and shoulder belt
are meant to be used together.
• A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced imme-
diately. Do not disassemble or modify the seat belt
system. Seat belt assemblies must be replaced after a
collision.
30 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Air Bag Warning Light
The air bags must be ready to inflate for your
protection in a collision. The Occupant Restraint
Controller (ORC) monitors the internal circuits
and interconnecting wiring associated with air
bag system electrical components.
The ORC monitors the readiness of the electronic parts of
the air bag system whenever the ignition switch is in the
AVV/START or MAR/ACC/ON/RUN position. If the
ignition switch is in the STOP/OFF/LOCK position the air
bag system is not on and the air bags will not inflate.
The ORC contains a backup power supply system that may
deploy the air bags even if the battery loses power or it
becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is in the MAR/
ACC/ON/RUN position. After the self-check, the Air Bag
Warning Light will turn off. If the ORC detects a malfunc-
tion in any part of the system, it turns on the Air Bag
Warning Light, either momentarily or continuously. A
single chime will sound to alert you if the light comes on
again after initial startup. The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air
bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•
The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the MAR/ACC/ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.
46 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Older Children And Child Restraints
Children who are two years old or who have outgrown
their rear-facing convertible child seat can ride forward-
facing in the vehicle. Forward-facing child seats and con-
vertible child seats used in the forward-facing direction are
for children who are over two years old or who have
outgrown the rear-facing weight or height limit of their
rear-facing convertible child seat. Children should remain
in a forward-facing child seat with a harness for as long as
possible, up to the highest weight or height allowed by the
child seat.
All children whose weight or height is above the forward-
facing limit for the child seat should use a belt-positioning
booster seat until the vehicle’s seat belts fit properly. If the
child cannot sit with knees bent over the vehicle’s seat
cushion while the child’s back is against the seatback, they
should use a belt-positioning booster seat. The child and
belt-positioning booster seat are held in the vehicle by the
seat belt.
WARNING!
•Improper installation can lead to failure of an infant
or child restraint. It could come loose in a collision.
The child could be badly injured or killed. Follow
the child restraint manufacturer ’s directions exactly
when installing an infant or child restraint.
• After a child restraint is installed in the vehicle, do
not move the vehicle seat forward or rearward be-
cause it can loosen the child restraint attachments.
Remove the child restraint before adjusting the ve-
hicle seat position. When the vehicle seat has been
adjusted, reinstall the child restraint.
• When your child restraint is not in use, secure it in
the vehicle with the seat belt or LATCH anchorages,
or remove it from the vehicle. Do not leave it loose in
the vehicle. In a sudden stop or accident, it could
strike the occupants or seatbacks and cause serious
personal injury.2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 51

Front Windshield Washer Operation
Pull the windshield wiper/washer lever toward the steer-
ing wheel to activate the washers. The wipers will activate
automatically for three cycles after the lever is released.
CAUTION!
•Turn the windshield wipers off when driving
through an automatic car wash. Damage to the wind-
shield wipers may result if the wiper control is left in
any position other than off.
• In cold weather, always turn off the wiper switch and
allow the wipers to return to the “Park” position
before turning off the engine. If the wiper switch is
left on and the wipers freeze to the windshield,
damage to the wiper motor may occur when the
vehicle is restarted.
• Always remove any buildup of snow that prevents
the windshield wiper blades from returning to the
off position. If the windshield wiper control is
turned off and the blades cannot return to the off
position, damage to the wiper motor may occur.
Rear Window Wiper/Washer
Rear Windshield Wiper Operation
Rotate the windshield wiper lever center ring upwards to
operate the rear window wiper as follows:
• In intermittent mode when the front window wiper is
not operating.
• In synchronous mode (at half the speed of the front
window wiper) when the front window wiper is oper-
ating.
• In continuous mode with reverse engaged.
With the windshield wipers on and reverse gear engaged,
rear window wiping will be continuous in the same way.
Rear Windshield Washer Operation
Pushing the windshield wiper lever forward activates the
rear window washer. Keep the windshield wiper lever
pushed for more than quarter a second to activate the rear
window wiper as well. Releasing the windshield wiper
lever will activate the smart washing function, as described
for the windshield wipers.
The function stops when the windshield wiper lever is
released.
94 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Electronic Throttle Control (ETC) Warning Light
Red TelltaleLight What It Means
Electronic Throttle Control (ETC) Warning Light
This light informs you of a problem with the Electronic Throttle Control (ETC) system. If a prob-
lem is detected while the engine is running, the light will either stay on or flash depending on
the nature of the problem. Cycle the ignition key when the vehicle is safely and completely
stopped and the transmission is placed in the PARK position. The light should turn off. If the
light remains on with the engine running, your vehicle will usually be drivable; however, see an
authorized dealer for service as soon as possible.
If the light continues to flash when the engine is running, immediate service is required and you
may experience reduced performance, an elevated/rough idle, or engine stall and your vehicle
may require towing. The light will come on when the ignition is first turned to ON/RUN and
remain on briefly as a bulb check. If the light does not come on during starting, have the system
checked by an authorized dealer.
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UNDERSTANDING YOUR INSTRUMENT PANEL 131