transmission Ram ProMaster City 2018 Owner's Manual

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

WARNING!
•Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, and re-
move the key fob from the vehicle. When leaving the
vehicle, always lock your vehicle. In case you switch
off the vehicle and the transmission is not in PARK
position, a warning message will appear on the
cluster which suggests you to shift the transmission
into PARK position and, then, you can remove the
key within 15 seconds. If 15 seconds expire, you have
to rotate the key from OFF/LOCK position to ON/
RUN position and come back to OFF/LOCK position
in order to remove the key.
•
Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
(Continued)
WARNING! (Continued)
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is STOP/OFF/LOCK
sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
20 GETTING TO KNOW YOUR VEHICLE

The light also will turn on when the parking brake is
applied with the ignition switch in the ON/RUN position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake application.
— Battery Charge Warning Light
This light illuminates when the battery is not charging
properly. If it stays on while the engine is running, there
may be a malfunction with the charging system. Contact
your authorized dealer as soon as possible.
This indicates a possible problem with the electrical system
or a related component.
— Door Open Warning Light
This indicator will illuminate when one or more door(s) are
not fully closed.
NOTE: If the vehicle is moving and a door is opened, there
will also be a single chime.
— Electronic Throttle Control (ETC) Warning
Light
This light informs you of a problem with the Electronic
Throttle Control (ETC) system. If a problem is detected
while the vehicle is running, the light will either stay on or flash depending on the nature of the problem. Cycle the
ignition when the vehicle is safely and completely stopped
and the transmission is placed in the PARK position. The
light should turn off. If the light remains on with the
vehicle running, your vehicle will usually be drivable;
however, see an authorized dealer for service as soon as
possible.
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will
come on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting, have
the system checked by an authorized dealer.
— Engine Coolant Temperature Warning Light
This light warns of an overheated engine condition. If the
engine coolant temperature is too high, this indicator will
illuminate and a single chime will sound. If the tempera-
ture reaches the upper limit, a continuous chime will be
sound for four minutes or until the engine is able to cool:
whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 85

the transmission into NEUTRAL and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service. Refer to “If
Your Engine Overheats” in “In Case Of Emergency” for
further information.
— Oil Pressure Warning Light
This light indicates low engine oil pressure. If the light
turns on while driving, stop the vehicle and shut off the
engine as soon as possible. A chime will sound when this
light turns on.
Do not operate the vehicle until the cause is corrected. This
light does not indicate how much oil is in the engine. The
engine oil level must be checked under the hood.
— Transmission Temperature Warning Light — If
Equipped
This light indicates high transmission fluid temperature.
This may occur with strenuous usage such as trailer
towing. If this light turns on, stop the vehicle and run the
engine at idle or slightly faster, with the transmission in
PARK or NEUTRAL, until the light turns off. Once the light
turns off, you may continue to drive normally.
WARNING!
If you continue operating the vehicle when the Trans-
mission Temperature Warning Light is illuminated you
could cause the fluid to boil over, come in contact with
hot engine or exhaust components and cause a fire.
CAUTION!
Continuous driving with the Transmission Tempera-
ture Warning Light illuminated will eventually cause
severe transmission damage or transmission failure.
— Seat Belt Reminder Warning Light
When the ignition is first placed in the ON/RUN or
MAR/ON/RUN position, if the driver ’s seat belt is un-
buckled, a chime will sound and the light will turn on.
When driving, if the driver or front passenger seat belt
remains unbuckled, the Seat Belt Reminder Light will flash
or remain on continuously and a chime will sound. Refer to
“Occupant Restraints Systems” in “Safety” for further
information.
86 GETTING TO KNOW YOUR INSTRUMENT PANEL

— Transmission Fault Warning Light
This light will illuminate (together with a message in the
instrument cluster display and a buzzer) to indicate a
transmission fault. Contact your authorized dealer if the
message remains after restarting the engine.
— Engine Oil Level Warning Light
This warning light appears on the panel when the engine
oil level falls below the minimum recommended value.
Restore the correct engine oil level or contact your autho-
rized dealer for service.
Yellow Warning Lights
— Anti-Lock Brake (ABS) Warning Light
This light monitors the Anti-Lock Brake System (ABS). The
light will turn on when the ignition is placed in the
ON/RUN or MAR/ON/RUN position and may stay on
for as long as four seconds.
If the ABS light remains on or turns on while driving, then
the Anti-Lock portion of the brake system is not function-
ing and service is required. However, the conventional
brake system will continue to operate normally if the brake
warning light is not on.If the ABS light is on, the brake system should be serviced
as soon as possible to restore the benefits of Anti-Lock
Brakes. If the ABS light does not turn on when the ignition
is placed in the ON/RUN or MAR/ON/RUN position,
have the light inspected by an authorized dealer.
— Low Fuel Warning Light
When the fuel level reaches approximately 2–6 gal (9–11 L)
this light will turn on, and remain on until fuel is added.
— Generic Warning Light
The Generic Warning Light will illuminate if any of the
following conditions occur: Engine Oil Pressure Sensor
Failure, External Light Failure, Parking Sensor Failure, DST
System Failure, Stop/Start failure, or Air Bag telltale recov-
ery.
The telltale will blink in case of Air Bag Warning Light
Failure. Contact an authorized dealer immediately for
service.
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 87

minute and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the malfunction
indicator is illuminated, the system may not be able to
detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons, including
the installation of replacement or alternate tires or wheels
on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction telltale after
replacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and wheels
allow the TPMS to continue to function properly.
CAUTION!
The TPMS has been optimized for the original equip-
ment tires and wheels. TPMS pressures and warning
have been established for the tire size equipped on
your vehicle. Undesirable system operation or sensor
damage may result when using replacement equip-
ment that is not of the same size, type, and/or style.
Aftermarket wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire Pressure
(Continued)
CAUTION!(Continued)
Monitoring System (TPMS) sensor to become inoper-
able. After using an aftermarket tire sealant it is
recommended that you take your vehicle to your au-
thorized dealer to have your sensor function checked.
— Vehicle Security Warning Light
This telltale will illuminate when the vehicle security alarm
system has detected an attempt was made to break into the
vehicle.
— Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction Indicator Light (MIL) is a
part of an Onboard Diagnostic System called OBD II that
monitors engine and automatic transmission control sys-
tems. The light will illuminate when the ignition is in the
ON/RUN position before engine start. If the bulb does not
come on when turning the ignition switch from OFF to
ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap, poor
quality fuel, etc., may illuminate the light after engine start.
The vehicle should be serviced if the light stays on through
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 89

— Cruise Control Set Indicator Light — If
Equipped
This light will turn on when the speed control is set to the
desired speed. Refer to “Speed Control” in “Starting And
Operating” for further information.
Blue Indicator Lights
— High Beam Indicator Light
This indicator shows that the high beam headlights are on.
With the low beams activated, push the multifunction lever
forward (toward the front of the vehicle) to turn on the
high beams. Pull the multifunction lever rearward (toward
the rear of the vehicle) to turn off the high beams. If the
high beams are off, pull the lever toward you for a
temporary high beam on, flash to passscenario.
ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated Onboard
Diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and transmission
control systems. When these systems are operating prop-
erly, your vehicle will provide excellent performance and
fuel economy, as well as engine emissions well within
current government regulations. If any of these systems require service, the OBD II system
will turn on the Malfunction Indicator Light (MIL). It will
also store diagnostic codes and other information to assist
your service technician in making repairs. Although your
vehicle will usually be drivable and not need towing, see
an authorized dealer for service as soon as possible.
CAUTION!
•
Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
• If the MIL is flashing while the vehicle is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
92 GETTING TO KNOW YOUR INSTRUMENT PANEL

STARTING AND OPERATING
CONTENTS
STARTING THE ENGINE ..................155
▫ Automatic Transmission ..................155
▫ Normal Starting ....................... .155
▫ Cold Weather Operation .................155
▫ Extended Park Starting ...................156
▫ If Engine Fails To Start ..................156
▫ After Starting ......................... .156
 ENGINE BLOCK HEATER — IF EQUIPPED . . . .157
 ENGINE BREAK-IN RECOMMENDATIONS . . . .157
 PARKING BRAKE ...................... .158
 AUTOMATIC TRANSMISSION ..............160
▫ Key Ignition Park Interlock ................161
▫ Brake/Transmission Shift Interlock System . . . .161
▫ Nine-Speed Automatic Transmission .........161
POWER STEERING ..................... .168
▫ Power Steering Fluid Check ...............169
 SPEED CONTROL ...................... .170
▫ To Activate .......................... .170
▫ To Set A Desired Speed ...................171
▫ To Vary The Speed Setting ................171
▫ To Accelerate For Passing .................172
▫ To Resume Speed ...................... .172
▫ To Deactivate ........................ .172
 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ......................... .173
▫ ParkSense Rear Park Assist Sensors ..........173
▫ ParkSense Rear Park Assist Alerts ...........174
▫ ParkSense

Rear Park Assist Failure Indications . .175
6

▫Cleaning The ParkSense Rear Park Assist
System ............................. .175
▫ ParkSense Rear Park Assist System Usage
Precautions .......................... .175
 PARKVIEW REAR BACK UP CAMERA ........177
 REFUELING THE VEHICLE ................178
 VEHICLE LOADING .....................180
▫ Vehicle Certification Label ................180
▫ Gross Vehicle Weight Rating (GVWR) ........180
▫ Gross Axle Weight Rating (GAWR) ..........180
▫ Tire Size ............................ .181
▫ Rim Size ............................ .181
▫ Inflation Pressure ...................... .181
▫ Curb Weight ......................... .181
▫ Overloading ......................... .181
▫ Loading ............................ .181
TRAILER TOWING ..................... .182
▫ Common Towing Definitions ...............182
▫ Trailer Hitch Classification ................184
▫ Trailer Towing Weights (Maximum Trailer Weight
Ratings) ............................ .185
▫ Trailer And Tongue Weight ...............185
▫ Towing Requirements ...................185
▫ Towing Tips ......................... .189
 RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ....................191
▫ Towing This Vehicle Behind Another Vehicle . . .191
▫ Recreational Towing — Automatic Transmission .191
 DRIVING TIPS ......................... .192
▫ Driving On Slippery Surfaces ..............192
▫ Driving

Through Water ..................192
154 STARTING AND OPERATING

STARTING THE ENGINE
Before starting your vehicle, adjust your seat, adjust both
inside and outside mirrors, and fasten your seat belts.
WARNING!
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the transmission gear selector.
• Do not leave the key fob in or near the vehicle (or in
a location accessible to children). A child could
operate power windows, other controls, or move the
vehicle.
Automatic Transmission
The gear selector must be in the PARK or NEUTRAL
position before you can start the engine. Press the brake
pedal before shifting to any driving gear.
NOTE: You must press the brake pedal before shifting out
of PARK.
Normal Starting
NOTE: Normal starting of either a cold or a warm engine
is obtained without pumping or pressing the accelerator
pedal.
Turn the ignition switch to the AVV (START) position and
release it when the engine starts. If the engine fails to start
within 10 seconds, turn the ignition switch to the STOP
(OFF/LOCK) position, wait 10 to 15 seconds, then repeat
the “Normal Starting” procedure.
Cold Weather Operation
To ensure reliable starting at these temperatures, use of an
externally powered electric engine block heater (available
from your authorized dealer) is recommended.
To prevent possible engine damage while starting at low
temperatures, this vehicle will inhibit engine cranking
when the ambient temperature is less than -31°F (-35° C)
and the oil temperature sensor reading indicates an engine
block heater has not been used. The message “plug in
engine heater” will be displayed in the instrument cluster
when the ambient temperature is below -25°F (-32° C) at
the time the engine is shut off as a reminder.
6
STARTING AND OPERATING 155