maintenance Ram ProMaster City 2018 User Guide

This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety messages, please consult your Owner’s Manual, Navigation/Uconnect manuals found on the website on the back c\
over and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For addi\
tional information on accessories
to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can
be seriously impaired with blood alcohol levels far below the legal mini\
mum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been drinking. Never drink a\
nd then drive.
IMPORTANT
Get warranty and other information online – you can review and print \
or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your
vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada)
homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important featur\
es of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the
back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement
kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the
driver use extreme caution when using any device or feature that may tak\
e their attention off the road. Use of
any electrical devices, such as cellular telephones, computers, portable\
radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and coul\
d lead to a serious collision. Texting while driving is also dangerous and should never be done while the vehic\
le is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your
vehicle. Some states or provinces prohibit the use of cellular telephone\
s or texting while driving. It is always the driver’s responsibility to comply with all local laws.

GRAPHICAL TABLE OF CONTENTS
GETTING TO KNOW YOUR VEHICLE
GETTING TO KNOW YOUR INSTRUMENT PANEL SAFETY
STARTING AND OPERATING IN CASE OF EMERGENCY
SERVICING AND MAINTENANCE TECHNICAL SPECIFICATIONS MULTIMEDIA
CUSTOMER ASSISTANCE INDEX

Passenger Vehicle
Push and release the unlock button on key
fob to unlock all doors. Push and release the
Cargo unlock button on key fob to unlock the
cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
To Lock The Doors
Push and release the lock button on the key
fob to lock all doors. The turn signal lights
will flash to acknowledge the signal; the horn
will chirp too during turn signal lights flash-
ing.
If a door is open, the turn signal lights will
flash at an increased rate, and there will be
no horn chirp. This is to indicate that a door is
still open.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.For maintenance procedures, refer to
“Dealer Service” in “Servicing And Mainte-
nance” in the Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents).
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
• It is dangerous to ride in a cargo area, inside or outside of a vehicle. In a colli-
sion, people riding in these areas are
more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of
your vehicle that is not equipped with
seats and seat belts. In a collision,
people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a
seat and using a seat belt properly.
Heated Seats — If Equipped
On some models, the front driver and passen-
ger seats may be equipped with heaters in
both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.
11

IconDescription
Floor Mode
Floor Mode
Air comes from the floor outlets. A slight amount of air is directed through the defrost and side window demister out-
lets.
Mix Mode
Mix Mode
Air is directed through the floor, defrost, and side window demister outlets. This setting works best in cold or snowy con-
ditions that require extra heat to the windshield. This setting is good for maintaining comfort while reducing moisture
on the windshield.
System Maintenance
In winter, the climate control system must be
turned on at least once a month for about ten
minutes.
Have the system inspected at an authorized
dealer before the summer.
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
• Use care when washing the inside of the rear window. Do not use abrasive
window cleaners on the interior surface
CAUTION!
of the window. Use a soft cloth and a
mild washing solution, wiping parallel
to the heating elements. Labels can be
peeled off after soaking with warm
water.
• Do not use scrapers, sharp instru-
ments, or abrasive window cleaners on
the interior surface of the window.
• Keep all objects a safe distance from
the window.
Climate Control Functions
A/C (Air Conditioning)
The Air Conditioning (A/C) button allows the
operator to manually activate or deactivate
the air conditioning system. When the air
conditioning system is turned on, cool dehu-
midified air will flow through the outlets into
the cabin. For improved fuel economy, press
the A/C button to turn off the air conditioning
and manually adjust the blower and airflow
mode settings. Also, make sure to select only
Panel, Bi-Level or Floor modes.
23

NOTE:
• If fog or mist appears on the windshield orside glass, select Defrost mode and in-
crease blower speed if needed.
• If your air conditioning performance seems lower than expected, check the front of the
A/C condenser (located in front of the ra-
diator), for an accumulation of dirt or in-
sects. Clean with a gentle water spray from
the front of the radiator and through the
condenser.
Recirculation
When outside air contains smoke, odors, or
high humidity, or if rapid cooling is desired,
you may wish to recirculate interior air by
pressing the Recirculation control button.
The recirculation indicator will illuminate
when this button is selected. Press the but-
ton a second time to turn off the Recircula-
tion mode and allow outside air into the
vehicle. NOTE:
In cold weather, use of recirculation mode
may lead to excessive window fogging. On
systems with Manual Climate Controls, the
Recirculation mode is not allowed in Defrost
mode to improve window clearing operation.
Recirculation will be disabled automatically
if this mode is selected. Attempting to use
Recirculation while in this mode will cause
the LED in the control button to blink and
then turn off.
Operating Tips
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to pro-
vide proper corrosion protection and to pro-
tect against engine overheating. OAT coolant
(conforming to MS.90032) is recommended.
Refer to “Dealer Service” in “Servicing And
Maintenance” in your Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents) for proper coolant se-
lection.
Winter Operation
To ensure the best possible heater and de-
froster performance, make sure the engine
cooling system is functioning properly and
the proper amount, type, and concentration
of coolant is used. Refer to “Dealer Service”
in “Servicing And Maintenance” in your Own-
er’s Manual at
www.mopar.com/en-us/
care/owners-manual.html
(U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for proper coolant selection. Use of the air
Recirculation mode during Winter months is
not recommended because it may cause win-
dow fogging.
Vacation/Storage
Any time you store your vehicle or keep it out
of service (i.e., vacation) for two weeks or
more, run the air conditioning system at idle
for about five minutes in fresh air with the
blower setting on high. This will ensure ad-
equate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
GETTING TO KNOW YOUR VEHICLE
24

Window Fogging
Vehicle windows tend to fog on the inside of
the glass in mild, rainy and/or humid weather.
Windows may frost on the inside of the glass
in very cold weather. To clear the windows,
select Defrost or Mix mode and increase the
front blower speed. Do not use the Recircu-
lation mode without A/C for long periods, as
fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions
such as leaves. Leaves collected in the air
intake may reduce airflow, can cause odor,
and if they enter the plenum they could plug
the water drains. In Winter months make sure
the air intake is clear of ice, slush and snow.
A/C Air Filter
The climate control system filters outside air
containing dust, pollen and some odors.
Strong odors cannot be totally filtered out.
Refer to “Dealer Service” in “Servicing and
Maintenance” in your Owner’s Manual on
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents) for filter replacement
instructions.
HOOD
Opening
To open the hood, two latches must be re-
leased.
1. Pull the release lever located below theinstrument panel and in front of the driv-
er's door.
2. Move to the outside of the vehicle, reach into the opening beneath the center of the
hood and push up the safety latch lever to
release it, before raising the hood.
3. Raise the hood and place the hood prop rod in hood slot to secure the hood in the
open position.
CAUTION!
Be sure to disengage the rod and secure it
in close position before closing the hood.
Damage may occur.
Closing
WARNING!
Be sure the hood is fully latched before
driving your vehicle. If the hood is not fully
latched, it could open when the vehicle is
in motion and block your vision. Failure to
follow this warning could result in serious
injury or death.
CAUTION!
To prevent possible damage, do not slam
the hood to close it. Lower hood to approxi-
mately 12 inches (30 cm) and drop the
hood to close. Make sure hood is fully
closed for both latches. Never drive ve-
hicle unless hood is fully closed, with both
latches engaged.
25

— Tire Pressure Monitoring System
(TPMS) Warning Light
The warning light switches on and a message
is displayed to indicate that the tire pressure
is lower than the recommended value and/or
that slow pressure loss is occurring. In these
cases, optimal tire duration and fuel con-
sumption may not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire in
sequence.
CAUTION!
Do not continue driving with one or more
flat tires as handling may be compro-
mised. Stop the vehicle, avoiding sharp
braking and steering. If a tire puncture
occurs, repair immediately using the dedi-
cated tire repair kit and contact your au-
thorized dealer as soon as possible.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the vehicle placard or tire inflation pressure la-
bel. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor-
ing system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illu-
minates, you should stop and check your tires
as soon as possible, and inflate them to the
proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat
and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread
life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately one minute and then
remain continuously illuminated. This se-
quence will continue upon subsequent ve-
hicle start-ups as long as the malfunction
exists. When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of replace-
ment or alternate tires or wheels on the ve-
hicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunc-
tion telltale after replacing one or more tires
or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
35

AUXILIARY DRIVING SYSTEMS
Tire Pressure Monitoring System
(TPMS)
The Tire Pressure Monitor System (TPMS)
will warn the driver of a low tire pressure
based on the vehicle recommended cold
placard pressure.
The tire pressure will vary with temperature
by about 1 psi (7 kPa) for every 12°F (6.5°C).
This means that when the outside tempera-
ture decreases, the tire pressure will de-
crease. Tire pressure should always be set
based on cold inflation tire pressure. This is
defined as the tire pressure after the vehicle
has not been driven for at least three hours, or
driven less than 1 mile (1.6 km) after a three
hour period. The cold tire inflation pressure
must not exceed the maximum inflation pres-
sure molded into the tire sidewall. Refer to
“Tires” in “Servicing And Maintenance” for
information on how to properly inflate the
vehicle’s tires. The tire pressure will also
increase as the vehicle is driven - this is
normal and there should be no adjustment for
this increased pressure.The TPMS will warn the driver of a low tire
pressure if the tire pressure falls below the
low-pressure warning limit for any reason,
including low temperature effects and natu-
ral pressure loss through the tire.
The TPMS will continue to warn the driver of
low tire pressure as long as the condition
exists, and will not turn off until the tire
pressure is at or above the recommended
cold placard pressure. Once the low tire pres-
sure warning (Tire Pressure Monitoring [TPM]
Telltale Light) illuminates, you must increase
the tire pressure to the recommended cold
placard pressure in order for the TPM Telltale
Light to turn off. The system will automati-
cally update and the TPM Telltale Light will
turn off once the system receives the updated
tire pressures. The vehicle may need to be
driven for up to 20 minutes above 15 mph
(24 km/h) in order for the TPMS to receive
this information.
NOTE:
When filling warm tires, the tire pressure may
need to be increased up to an additional 4 psi
(30 kPa) above the recommended cold plac-
ard pressure in order to turn the Tire Pressure
Monitoring Telltale Light off.
For example, your vehicle may have a recom-
mended cold (parked for more than three
hours) placard pressure of 30 psi (207 kPa).
If the ambient temperature is 68°F (20°C)
and the measured tire pressure is 27 psi
(186 kPa), a temperature drop to 20°F (-7°C)
will decrease the tire pressure to approxi-
mately 23 psi (158 kPa). This tire pressure is
sufficiently low enough to turn on the TPM
Telltale Light. Driving the vehicle may cause
the tire pressure to rise to approximately
27 psi (186 kPa), but the TPM Telltale Light
will still be on. In this situation, the TPM
Telltale Light will turn off only after the tires
are inflated to the vehicle’s recommended
cold placard pressure value.
SAFETY
42

CAUTION!
• The TPMS has been optimized for theoriginal equipment tires and wheels.
TPMS pressures and warning have been
established for the tire size equipped on
your vehicle. Undesirable system opera-
tion or sensor damage may result when
using replacement equipment that is not
of the same size, type, and/or style.
Aftermarket wheels can cause sensor
damage.
• Using aftermarket tire sealants may
cause the Tire Pressure Monitoring Sys-
tem (TPMS) sensor to become inoper-
able. After using an aftermarket tire
sealant it is recommended that you take
your vehicle to an authorized dealership
to have your sensor function checked.
• After inspecting or adjusting the tire
pressure always reinstall the valve stem
cap. This will prevent moisture and dirt
from entering the valve stem, which
could damage the TPMS sensor. NOTE:
• The TPMS is not intended to replace nor-
mal tire care and maintenance or to provide
warning of a tire failure or condition.
• The TPMS should not be used as a tire pressure gauge while adjusting your tire
pressure.
• Driving on a significantly under-inflated tire causes the tire to overheat and can lead to
tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping
ability.
• The TPMS is not a substitute for proper tire maintenance, and it is the driver’s respon-
sibility to maintain correct tire pressure
using an accurate tire pressure gauge, even
if under-inflation has not reached the level
to trigger illumination of the TPM Telltale
Light.
• Seasonal temperature changes will affect tire pressure, and the TPMS will monitor
the actual tire pressure in the tire.
Base System
This is the TPMS warning indicator
located in the instrument cluster.
The TPMS uses wireless technology
with wheel rim mounted electronic sensors to
monitor tire pressure levels. Sensors,
mounted to each wheel as part of the valve
stem, transmit tire pressure readings to the
Receiver Module.
NOTE:
It is particularly important for you to check
the tire pressure in all of the tires on your
vehicle regularly and to maintain the proper
pressure.
The TPMS consists of the following compo-
nents:
• Receiver Module.
• Four Tire Pressure Monitoring Sensors.
• Tire Pressure Monitoring Telltale Light.
43

WARNING!
used to install rear-facing or forward-
facing child restraints that have a har-
ness for restraining the child.
Supplemental Restraint Systems
(SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask your autho-
rized dealer.
The air bag system must be ready to protect
you in a collision. The Occupant Restraint
Controller (ORC) monitors the internal cir-
cuits and interconnecting wiring associated
with the electrical Air Bag System Compo-
nents. Your vehicle may be equipped with the
following Air Bag System Components:
Air Bag System Components
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
• Steering Wheel and Column• Instrument Panel
• Knee Impact Bolsters
• Driver and Front Passenger Air Bags
• Seat Belt Buckle Switch
• Supplemental Side Air Bags
• Supplemental Knee Air Bags
• Front and Side Impact Sensors
• Seat Belt Pretensioners
Air Bag Warning Light
The ORC monitors the readiness of the
electronic parts of the air bag system when-
ever the ignition switch is in the AVV/START
or MAR/ACC/ON/RUN position. If the ignition
switch is in the STOP/OFF/LOCK position the
air bag system is not on and the air bags will
not inflate.
The ORC contains a backup power supply
system that may deploy the air bag system
even if the battery loses power or it becomes
disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light
in the instrument panel for approximately
four to eight seconds for a self-check when the ignition switch is in the MAR/ACC/ON/
RUN position. After the self-check, the Air
Bag Warning Light will turn off. If the ORC
detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light,
either momentarily or continuously. A single
chime will sound to alert you if the light
comes on again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag
Warning Light if a malfunction is detected
that could affect the air bag system. The
diagnostics also record the nature of the
malfunction. While the air bag system is
designed to be maintenance free, if any of the
following occurs, have an authorized dealer
service the air bag system immediately.
• The Air Bag Warning Light does not come
on during the four to eight seconds when
the ignition switch is first in the MAR/ACC/
ON/RUN position.
• The Air Bag Warning Light remains on after the four to eight-second interval.
• The Air Bag Warning Light comes on inter- mittently or remains on while driving.
53