maintenance Ram ProMaster City 2019 Owner's Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION
...................................................................3
2GRAPHICAL TABLE OF CONTENTS
......................................................7
3GETTING TO KNOW YOUR VEHICLE
...................................................13
4GETTING TO KNOW YOUR INSTRUMENT PANEL .
.........................................69
5SAFETY
........................................................................\
.87
6STARTINGANDOPERATING.........................................................147
7INCASEOFEMERGENCY ...........................................................189
8SERVICING AND MAINTENANCE
.....................................................231
9TECHNICAL SPECIFICATIONS
........................................................285
10MULTIMEDIA ....................................................................295
11CUSTOMER ASSISTANCE
............................................................319
12INDEX........................................................................\
..325
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Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And Maintenance”
for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion.
Key Fob Battery Replacement
NOTE:Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release the mechanical key to access the battery case screw located
on the side of the key fob. 2. Rotate the screw located on the side of the key fob using
a small screwdriver.
3. Take out the battery case. Remove and replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.
Key Fob Screw Location
18 GETTING TO KNOW YOUR VEHICLE

IconDescription
Bi-Level Mode
Bi-Level Mode
Air comes from the instrument panel outlets and floor outlets. A slight amount of air is directed
through the defrost and side window demister outlets.
NOTE:
Bi-Level mode is designed under comfort conditions to provide cooler air out of the panel out-
lets and warmer air from the floor outlets.
Floor Mode
Floor Mode
Air comes from the floor outlets. A slight amount of air is directed through the defrost and side
window demister outlets.
Mix Mode
Mix Mode
Air is directed through the floor, defrost, and side window demister outlets. This setting works
best in cold or snowy conditions that require extra heat to the windshield. This setting is good
for maintaining comfort while reducing moisture on the windshield.
System Maintenance
In winter, the climate control system must be turned on at
least once a month for about ten minutes.
Have the system inspected at an authorized dealer before
the summer.
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GETTING TO KNOW YOUR VEHICLE 51

GETTING TO KNOW YOUR INSTRUMENT PANEL
CONTENTS
INSTRUMENT CLUSTER ...................70
▫ Instrument Cluster Descriptions .............71
 INSTRUMENT CLUSTER DISPLAY ............72
 TRIP COMPUTER .........................72
▫ Trip Button ............................72
▫ Trip Functions .........................73
▫ Values Displayed .......................73
 WARNING LIGHTS AND MESSAGES ..........74
▫ Red Warning Lights ......................74 ▫
Yellow Warning Lights ....................78
▫ Green Indicator Lights ....................82
▫ Blue Indicator Lights .....................82
 ONBOARD DIAGNOSTIC SYSTEM — OBD II ....83
▫ Onboard Diagnostic System (OBD II)
Cybersecurity ..........................83
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ............................844

— Tire Pressure Monitoring System (TPMS)
Warning Light
The warning light switches on and a message is displayed
to indicate that the tire pressure is lower than the recom-
mended value and/or that slow pressure loss is occurring.
In these cases, optimal tire duration and fuel consumption
may not be guaranteed.
Should one or more tires be in the condition mentioned
above, the display will show the indications corresponding
to each tire.
CAUTION!
Do not continue driving with one or more flat tires as
handling may be compromised. Stop the vehicle,
avoiding sharp braking and steering. If a tire puncture
occurs, repair immediately using the dedicated tire
repair kit and contact an authorized dealer as soon as
possible.
Each tire, including the spare (if provided), should be
checked monthly when cold and inflated to the inflation
pressure recommended by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label. (If your
vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you
should determine the proper tire inflation pressure for
those tires.)
As an added safety feature, your vehicle has been
equipped with a Tire Pressure Monitoring System (TPMS)
that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illuminates, you
should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire to overheat and
can lead to tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the vehicle’s
handling and stopping ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver ’s responsibility to main-
tain correct tire pressure, even if under-inflation has not
reached the level to trigger illumination of the TPMS low
tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunc-
tion indicator to indicate when the system is not operating
properly. The TPMS malfunction indicator is combined
with the low tire pressure telltale. When the system detects
a malfunction, the telltale will flash for approximately one
4
GETTING TO KNOW YOUR INSTRUMENT PANEL 79

WARNING!(Continued)
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Cybersecurity” in “Mul-
timedia”.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration. For states that require an Inspection and Main-
tenance (I/M), this check verifies the “Malfunc-
tion Indicator Light (MIL)” is functioning and is
not on when the engine is running, and that the
OBD II system is ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace- ment. If the OBD II system should be determined not ready
for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the following:
1. Cycle the ignition switch to the ON position, but do not
crank or start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the “Malfunction Indicator Light
(MIL)” symbol come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
• The MIL will flash for about ten seconds and then return
to being fully illuminated until you turn OFF the igni-
tion or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
• The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
84 GETTING TO KNOW YOUR INSTRUMENT PANEL

WARNING!(Continued)
vehicle modification or poor vehicle maintenance
that reduces the effectiveness of the ESC system can
increase the risk of loss of vehicle control, vehicle
rollover, personal injury and death.
ESC Activation/Malfunction Indicator Light And
ESC OFF Indicator Light
The ESC Activation/Malfunction Indicator Light
in the instrument cluster will come on when the
ignition switch is turned to the MAR (ON/RUN)
position for four seconds. If the ESC Activation/
Malfunction Indicator Light comes on continuously with
the engine running, a malfunction has been detected in the
ESC system. If this light remains on after several ignition
cycles, and the vehicle has been driven several miles
(kilometers) at speeds greater than 30 mph (48 km/h), see
your authorized dealer as soon as possible to have the
problem diagnosed and corrected.
The ESC Activation/Malfunction Indicator Light (located
in the instrument cluster) starts to flash as soon as the tires
lose traction and the ESC system becomes active. The ESC
Activation/Malfunction Indicator Light also flashes when TCS is active. If the ESC Activation/Malfunction Indicator
Light begins to flash during acceleration, ease up on the
accelerator and apply as little throttle as possible. Be sure to
adapt your speed and driving to the prevailing road
conditions.
NOTE:
•
The ESC Activation/Malfunction Indicator Light and
the ESC OFF Indicator Light come on momentarily each
time the ignition switch is turned ON.
• Each time the ignition is turned ON, the ESC system will
be ON even if it was turned off previously.
The ESC OFF Indicator Light indicates the Elec-
tronic Stability Control (ESC) is partially off.
Electronic Roll Mitigation (ERM)
This system anticipates the potential for wheel lift by
monitoring the driver ’s steering wheel input and the speed
of the vehicle. When ERM determines that the rate of
change of the steering wheel angle and vehicle’s speed are
sufficient to potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine power to
lessen the chance that wheel lift will occur.
92 SAFETY

outside temperature decreases, the tire pressure will de-
crease. Tire pressure should always be set based on cold
inflation tire pressure. This is defined as the tire pressure
after the vehicle has not been driven for at least three
hours, or driven less than 1 mile (1.6 km) after a three hour
period. The cold tire inflation pressure must not exceed the
maximum inflation pressure molded into the tire sidewall.
Refer to “Tires” in “Servicing And Maintenance” for infor-
mation on how to properly inflate the vehicle’s tires. The
tire pressure will also increase as the vehicle is driven - this
is normal and there should be no adjustment for this
increased pressure.
The TPMS will warn the driver of a low tire pressure if the
tire pressure falls below the low-pressure warning limit for
any reason, including low temperature effects and natural
pressure loss through the tire.
The TPMS will continue to warn the driver of low tire
pressure as long as the condition exists, and will not turn
off until the tire pressure is at or above the recommended
cold placard pressure. Once the low tire pressure warning
(TPMS Warning Light) illuminates, you must increase the
tire pressure to the recommended cold placard pressure in
order for the TPMS Warning Light to turn off. The system
will automatically update and the TPMS Warning Light
will turn off once the system receives the updated tirepressures. The vehicle may need to be driven for up to 20
minutes above 15 mph (24 km/h) in order for the TPMS to
receive this information.
NOTE:
When filling warm tires, the tire pressure may need
to be increased up to an additional 4 psi (28 kPa) above the
recommended cold placard pressure in order to turn the
TPMS Warning Light off.
For example, your vehicle may have a recommended cold
(parked for more than three hours) placard pressure of 30
psi (207 kPa). If the ambient temperature is 68°F (20°C) and
the measured tire pressure is 27 psi (186 kPa), a tempera-
ture drop to 20°F (-7°C) will decrease the tire pressure to
approximately 23 psi (158 kPa). This tire pressure is suffi-
ciently low enough to turn on the TPMS Warning Light.
Driving the vehicle may cause the tire pressure to rise to
approximately 27 psi (186 kPa), but the TPMS Warning
Light will still be on. In this situation, the TPMS Warning
Light will turn off only after the tires are inflated to the
vehicle’s recommended cold placard pressure value.
94 SAFETY

CAUTION!
•The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures and
warning have been established for the tire size
equipped on your vehicle. Undesirable system op-
eration or sensor damage may result when using
replacement equipment that is not of the same size,
type, and/or style. Aftermarket wheels can cause
sensor damage.
• Using aftermarket tire sealants may cause the Tire
Pressure Monitoring System (TPMS) sensor to be-
come inoperable. After using an aftermarket tire
sealant it is recommended that you take your vehicle
to an authorized dealership to have your sensor
function checked.
• After inspecting or adjusting the tire pressure always
reinstall the valve stem cap. This will prevent mois-
ture and dirt from entering the valve stem, which
could damage the TPMS sensor. NOTE:
•
The TPMS is not intended to replace normal tire care and
maintenance or to provide warning of a tire failure or
condition.
• The TPMS should not be used as a tire pressure gauge
while adjusting your tire pressure.
• Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire tread life,
and may affect the vehicle’s handling and stopping
ability.
• The TPMS is not a substitute for proper tire mainte-
nance, and it is the driver ’s responsibility to maintain
correct tire pressure using an accurate tire pressure
gauge, even if under-inflation has not reached the level
to trigger illumination of the TPMS Warning Light.
• Seasonal temperature changes will affect tire pressure,
and the TPMS will monitor the actual tire pressure in the
tire.
5
SAFETY 95

The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air
bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the MAR/ACC/ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bag system to
protect you in a collision. If the light does not come on
as a bulb check when the ignition is first turned on,
stays on after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service the air bag
system immediately.
Front Air Bags
This vehicle has front air bags and lap/shoulder belts for
both the driver and front passenger. The front air bags are
a supplement to the seat belt restraint systems. The driver
front air bag is mounted in the center of the steering wheel.
The passenger front air bag is mounted in the instrument
panel, above the glove compartment. The words “SRS
AIRBAG” or “AIRBAG” are embossed on the air bag
covers.
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SAFETY 111